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Solutions Engineer II
Minuteman Security Technologies Inc
Richmond, VA
The Solutions Engineer II builds upon the skills of the Solutions Engineer I by managing more complex accounts and delivering tailored security solutions. This role involves working…
Added just now
Staff Engineer, Process Development & Automation
Abbott Laboratories
Madison, WI
The Staff Engineer, Process Development & Automation leads, manages, implements, and provides technical engineering support for a variety of process automation hardware, software…
Added just now
Advanced Solutions Engineer
Yokogawa Canada, Inc. YCA-CA
United States
Added just now
Field Service Engineer I
Yokogawa Corporation of America YCA
United States
Work collaboratively as a member of project and service teams, seeking guidance and communicating effectively with team members.
Added 1 min ago
ND
Data Centre Field Support Engineer (L2)
NTT DATA
TX
- $29 to $40 USD / hour
The Data Center Service Delivery Field Support Engineer (L2) is a developing engineering role, responsible for providing a professional second-line onsite technical support and field…
Added 1 min ago
ND
Data Centre Field Support Engineer (L1)
NTT DATA
TX
- $23 to $43 USD / hour
The Data Center Service Delivery Field Support Engineer (L1) is an entry level engineering role, responsible for providing a professional first-line onsite technical support and field…
Added 1 min ago
Senior Software Engineer, Search Platform
NY · Frisco, TX · Eagan, MN
Build self-service platform APIs that let client teams configure search systems, manage index lifecycles, and monitor ingestion health.
Added 1 min ago
Staff Software Engineer, Search Retrieval Platform
NY · Eagan, MN
Advanced Content Engineering (ACE) is seeking a Staff Software Engineer to democratize retrieval at Thomson Reuters. You will build the platform capabilities that let any product team,…
Added 1 min ago
Systems Engineer III
Ampcus, Inc
Redmond, WA
…motivated candidate to join our talented Team. Job Title: Systems Engineer III Location: Redmond, WA. Job description: The Software Health Automation team owns the Kuiper Software lab and…
Added 1 min ago
Engineer – Services Software (Integration Engineer) Req# 792532
Ericsson Inc.
Bellevue, WA
…medical benefit options including a low-deductible Point of Service Plan and a qualifying High Deductible Health Plan (HDHP), with a generous company-provided HSA contribution. For…
Added 2 mins ago
BS
Senior IT Engineer (Contract to Hire)
Blue Star Partners LLC
Columbus, OH
- $63 to $73 USD / hour
We are seeking an experienced Senior IT Engineer to support the enhancement, integration, and ongoing maintenance of enterprise applications supporting customer service and contact center…
Added 2 mins ago
Field Service Engineer
Emerson
Houston, TX
We are in search of Field Service Engineers to join our Power & Water Solutions business based in our Houston, TX office. We focus on upgrading existing plant control systems with the…
Added 2 mins ago
Senior Engineer - Global Rates eTrading Tech
Bank of America, National Association
United States
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life…
Added 2 mins ago
Software Engineer
Grammarly, Inc.
Seattle, WA
Superhuman Platform Inc. seeks Software Engineer in Seattle, WA:
Added 2 mins ago
Sr Software Engineer - Secure Signing Infrastructure
Blue Origin LLC
Seattle, WA
…data speeds of up to 6Tbpsanywhere on Earth.This network will service tens of thousands of enterprise, data center, and government users who require reliable connectivity for critical…
Added 2 mins ago
Senior Software Engineer - Capacity
Snowflake Inc.
Bellevue, WA
Senior Software Engineer, Capacity Engineering
Added 2 mins ago
SF
Senior Software Engineer
Social Finance LLC
Seattle, WA
- $200,000 to $220,000 USD / year
Social Finance, LLC seeks Senior Software Engineer in Seattle, WA:
Added 2 mins ago
Microsoft 365 & Cloud Engineer
United States
We’re looking for a hands-on Microsoft 365 & Cloud Engineer who thrives in a fast-paced environment, enjoys solving complex problems, and can successfully drive multiple projects and…
Added 3 mins ago
Applications Technician
Rocket City HR
Huntsville, AL
You don't need to be an engineer, but you should enjoy learning technical products, asking good questions, and explaining information clearly.
Added 3 mins ago
Quality Engineer-Kiewit Nuclear Solutions-Idaho-OKLO
Kiewit
Idaho Falls, ID
…culture is strong at Kiewit Nuclear Solutions. As a Sr Quality Engineer, you will report directly to the Quality Manager, and will administer the Project Quality Plan. In this role, you…
Added 3 mins ago
TF
Staff Machine Learning Engineer
Tilt Finance
Remote, United States
- $220,000 to $265,000 USD / year
THE OPPORTUNITY: STAFF MACHINE LEARNING ENGINEER, ML PLATFORM
Added 4 mins ago
Solutions Engineer - M365 Copilot & Agents
SHI
Jefferson City, MO
The Solutions Engineer for Microsoft 365 Copilot and Agent 365 is a customer-facing technical advisor who helps organizations assess, deploy, secure, govern, and expand Microsoft 365…
Added 4 mins ago
A
Principal Software Engineer, AI Compute Platform
ARM
Seattle, WA
- $262,700 to $355,400 USD / year
As a Principal Software Engineer on the AI Compute Platform team, you will design and build a secure, reliable, and easy-to-use platform for running AI workloads at scale. You will develop…
Added 4 mins ago
A
Principal Software Engineer, AI Inference Cloud
ARM
Seattle, WA
- $262,700 to $355,400 USD / year
As a Principal Engineer on Arm's AI Inference Cloud team, you will shape the technical direction and develop highly available, scalable services for running AI inference workloads. You will…
Added 4 mins ago
A
Staff Software Engineer, AI Compute Platform
ARM
Seattle, WA
- $209,100 to $282,900 USD / year
As a software Engineer on the AI Compute Platform team, you will design and build a secure, reliable, and easy-to-use platform for running AI workloads at scale. You will develop…

Lyric

Full-Stack Software Engineer

Jefferson City, MO, United States

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Job details

Posting language: English

Original job description

Summary

Remote - US

Full time

JR911

Lyric is the trusted leader in healthcare decision intelligence. Built on more than 35 years of proven results, Lyric combines responsible AI with clinical, payment, regulatory, and policy expertise to deliver transparent, auditable insights in milliseconds across real-time claims workflows. Lyric augments human decision-making so health plans can make faster, more accurate payments while maintaining full control. Today, Lyric supports 200 million lives, with nine of the top 10 U.S. health plans relying on its platform to reduce waste, improve efficiency, and support accurate payments.

Applicants must already be legally authorized to work in the U.S. Visa sponsorship/sponsorship assumption and other immigration support are not available for this position.

Full-Stack Engineers serve as a frontline engineering owner for complex production and customer-impacting issues while building and improving our cloud-based platform end to end. This role combines hands-on support - triaging incidents, reproducing problems, analyzing telemetry and data, communicating status, and driving issues through resolution - with full-stack delivery across web applications, APIs, services, integrations, and databases.

This is an engineering role with meaningful production support responsibility, not a traditional help-desk position. The engineer is expected to translate incidents and recurring customer pain into durable code fixes, better observability, automation, and platform improvements.

Essential Job Responsibilities and Key Performance Outcomes

Production Support and Incident Ownership

+ Own escalated, high-impact production and customer issues from intake through resolution, including triage, severity assessment, reproduction, containment, mitigation, root-cause analysis, and follow-up.

+ Investigate issues across the full application stack using logs, traces, metrics, application code, API behavior, browser and service diagnostics, and database queries.

+ Translate ambiguous customer symptoms into testable hypotheses, clear technical findings, and actionable next steps; provide timely updates to internal stakeholders and, when needed, customers.

+ Use sound judgment when operating in production, following runbooks, least-privilege practices, change controls, and escalation procedures to minimize operational risk.

+ Produce high-quality root-cause analyses that explain what happened, why it happened, the impact, and the prevention plan; contribute to measurable improvements in time-to-mitigation and time-to-resolution.

Full-Stack Platform Engineering

+ Design, develop, test, and maintain platform capabilities across modern web interfaces, backend APIs, microservices, integrations, and data-access layers.

+ Build maintainable frontend experiences using JavaScript or TypeScript and a modern framework such as Angular or React, connecting them to secure, well-designed APIs and services.

+ Develop and debug backend services using C# and .NET, applying sound design patterns and engineering practices for performance, scalability, resilience, and maintainability.

+ Create, optimize, and maintain data structures, SQL queries, and data flows that support reliable application behavior and high-performance processing.

+ Integrate external services and APIs to extend platform functionality and interoperability.

Reliability and Continuous Improvement

+ Implement safe, durable fixes for production defects, including defensive code, improved error handling, stronger validation, enhanced logging, and automated recovery or monitoring where appropriate.

+ Proactively monitor platform health, identify emerging risks, and improve observability through useful dashboards, alerts, logs, traces, and metrics.

+ Create and maintain runbooks, technical documentation, and knowledge articles that improve support readiness and reduce repeat incidents.

+ Participate in the team's production support and incident response rotation as required.

Security, Quality, and Compliance

+ Implement and maintain secure development practices that protect sensitive data and support applicable privacy and compliance requirements, including HIPAA and HITRUST expectations.

+ Write well-tested, maintainable code; participate in code reviews; and follow established standards for source control, CI/CD, deployment, and change management.

Collaboration and Problem Solving

+ Partner with product managers, data analysts, support teams, engineers, and other stakeholders to align technical solutions with customer and business needs.

+ Resolve technical challenges independently within the scope of the role while proactively seeking guidance or escalating when broader architecture, risk, or business decisions are required.

+ File high-signal defect reports with clear reproduction steps, evidence, impact, and suspected components, and collaborate with teammates through closure.

Required Qualifications

+ At least two (2) years of professional full-stack software engineering experience building, supporting, and maintaining production applications.

+ Hands-on experience developing and debugging backend applications or services using C# and .NET.

+ Hands-on experience building web applications using JavaScript or TypeScript and a modern frontend framework such as Angular or React.

+ Experience designing, consuming, and troubleshooting RESTful APIs, services, or microservices.

+ 2 + years' experience working with relational databases and SQL, including investigative queries, data validation, and basic performance awareness.

+ Experience troubleshooting production issues using application logs, metrics, traces, debugging tools, and disciplined root-cause analysis.

+ Experience working with at least one major cloud platform such as Azure, AWS, or Google Cloud.

+ 2 + years of experience working in a software development principled, design patterns, testing, security, scalability, and maintainability environment.

+ Bachelor's degree in software engineering, computer science, or a related field, or equivalent practical experience.

Preferred Qualifications

+ Experience supporting Azure-based .NET applications, including Azure Monitor, Application Insights, Log Analytics, or related observability workflows.

+ Experience with SQL Server, T-SQL, and SQL Server Management Studio (SSMS), including query optimization or performance troubleshooting.

+ Experience with containerized or orchestrated environments using Docker and Kubernetes.

+ Experience with DataDog or comparable monitoring, dashboarding, and alerting platforms.

+ Familiarity with Azure DevOps, Git-based workflows, pull requests, build pipelines, and CI/CD practices.

+ Experience with AWS, PostgreSQL, Snowflake, NoSQL technologies, or high-volume data-processing solutions.

+ Prior experience in healthcare technology, regulated environments, or customer-facing technical escalations.

What Success Looks Like

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