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Added 1 min ago
Field Service Engineer
Emerson
Houston, TX
…upgrading existing plant control systems with the industry leading automation controls and instrumentation to promote sustainability and longevity of our North American power grid and…
Added 2 mins ago
Senior Engineer - Global Rates eTrading Tech
Bank of America, National Association
United States
Provides end-to-end delivery of complex features, including automation, for either a single team or multiple teams, at the program level
Added 2 mins ago
Sr. Automation Engineer (HVAC Controls Design)
Albireo Energy
Remote, United States
The Senior Controls Design Engineer is responsible for leading the design and development of complex HVAC/industrial control systems, with a strong focus on PLC logic design, HMI/SCADA…
Added 3 mins ago
Network Engineer, Foundation & Support
Meta
Jefferson City, MO
Meta's Edge & Network Services (ENS) team is actively looking for a Network Engineer to help us tackle the unique set of challenges and opportunities we face, while contributing to our…
Added 4 mins ago
Solutions Engineer - M365 Copilot & Agents
SHI
Jefferson City, MO
The Solutions Engineer for Microsoft 365 Copilot and Agent 365 is a customer-facing technical advisor who helps organizations assess, deploy, secure, govern, and expand Microsoft 365…
Added 6 mins ago
Staff Security Engineer, Privileged Access (PAM)
Nscale
NY
We’re hiring a Staff Security Engineer focused on Privileged Access and Access Automation to build Nscale’s privileged access operating model across enterprise systems, SaaS administration,…
Added 6 mins ago
Senior Identity Platform Engineer (Okta, passkeys and identity verification)
Nscale
NY
We’re hiring a Staff Security Engineer focused on Privileged Access and Access Automation to build Nscale’s privileged access operating model across enterprise systems, SaaS administration,…
Added 9 mins ago
Automation Engineer
JLL
Bremerton, WA
We are seeking an experienced Automation Engineer to design, develop, and implement automation control systems for industrial processes and warehouse distribution equipment.
Added 9 mins ago
M
Senior Network Automation Engineer
ManpowerGroup
Jersey City, NJ
- $70 to $73 USD / hour
Our client is seeking a Senior Network Automation Engineer to join their team. As a Senior Network Automation Engineer, you will be part of the Network Engineering and Operations enablement…
Added 10 mins ago
Lead Software Engineer - Data Protection
FlightSafety International Inc
Seattle, WA
As a Lead Software Engineer on the Data Protection team, you'll be a key player in building the cryptographic foundation for Docusign's global infrastructure. You'll drive the engineering…
Added 14 mins ago
PG
Building Engineer III
PREFERRED GROUP MANAGEMENT SERVICES LLC
Washington, DC
- $33.66 to $38.46 USD / hour
The Building Engineer III will perform all duties, working under limited supervision to monitor building systems operations and performance and ensure the building and/or portfolio of…
Added 15 mins ago
Critical Systems Operating Engineer I
Fred Hutchinson Cancer Center
Seattle, WA
…least one of the following areas: electrical, HVAC, building controls, mechanical, boiler, refrigeration,…
Added 18 mins ago
Sr. I&C Engineer
MS Technology, Inc.
Oak Ridge, TN
MS Technology, Inc. is seeking a Sr. Instrumentation & Controls (I&C) Engineer to support our client in Oak Ridge, TN. The Sr. I&C Engineer will be responsible for supporting the…
Added 21 mins ago
TS
Operating Engineer
The Shed
NY
- $47.71 to $53.01 USD / hour
The Operating Engineer plays a critical role in ensuring The Shed’s facility operates safely, efficiently, and continuously. This role is responsible for the operation, monitoring,…
Added 24 mins ago
AI Agentic Engineer
FlightSafety International Inc
Seattle, WA
As an AI Agentic Engineer on the Platform AI Engineering team, you will drive the next wave of automation in IT operations by designing and deploying agentic AI solutions that proactively…
Added 24 mins ago
Senior Engineer (Engineering & Construction) - Data Center
WESCO
Kansas City, MO
…utility and emergency power, UPS systems, generators, building automation and controls, fuel systems, and other critical…
Added 24 mins ago
Senior Engineer (Engineering & Construction) - Data Center
WESCO
Saint Louis, MO
…utility and emergency power, UPS systems, generators, building automation and controls, fuel systems, and other critical…
Added 24 mins ago
Senior Specialist - Biologics Pilot Plant Automation Engineer (On-site)
Merck Sharp & Dohme LLC
PA · NJ · NC
We are seeking a Senior Specialist, Pilot Plant Automation Engineer to join the Research & Development Division Biologics Pilot Plant Automation Engineering Group. This individual will lead…
Added 25 mins ago
Automation Engineer
JLL
Spokane, WA
We are seeking an experienced Automation Engineer to design, develop, and implement automation control systems for industrial processes and warehouse distribution equipment.
Added 26 mins ago
Electrical Controls Engineer
Jarraff Industries LLC
St. Peter, MN
The Electrical Controls Engineer is responsible for the design, development, integration, and validation of machine electrical systems, electro-hydraulic controls, embedded controls…
Added 26 mins ago
Sr Instrumentation & Control Engineer (Data Centers)
Jacobs
Saint Louis, MO
We're looking for a Sr Instrumentation and Controls Engineer who is excited about working on projects that enable the heart of our clients' business. Join us and you'll have the chance to…
Added 26 mins ago
Senior Analytics Engineer
Mercer Advisors
Remote, United States
The Senior Analytics Engineer helps Mercer Advisors build a modern, trusted data foundation that wealth advisors, client service teams, and firm leaders can rely on. Reporting to the VP,…
Added 26 mins ago
Cloud Ops Engineer
FlightSafety International Inc
Seattle, WA
As a Cloud Security Engineer on the platform security engineering team, you will help establish and enforce cloud security baselines to ensure our environments are secure from the outset,…
Added 26 mins ago
Sr. Manager Reliability Engineering
Vertiv Corporation
Seattle, WA
…from a broad range of engineers where the system integration engineer pulls it all…
Added 27 mins ago
Microsoft 365 & SharePoint Engineer
PRC-Saltillo
Wooster, OH
Power Collaboration Through Microsoft 365 – Join PRC-Saltillo as a Microsoft 365 & SharePoint Engineer!

Lyric

Full-Stack Software Engineer

Jefferson City, MO, United States

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Job details

Posting language: English

Original job description

Summary

Remote - US

Full time

JR911

Lyric is the trusted leader in healthcare decision intelligence. Built on more than 35 years of proven results, Lyric combines responsible AI with clinical, payment, regulatory, and policy expertise to deliver transparent, auditable insights in milliseconds across real-time claims workflows. Lyric augments human decision-making so health plans can make faster, more accurate payments while maintaining full control. Today, Lyric supports 200 million lives, with nine of the top 10 U.S. health plans relying on its platform to reduce waste, improve efficiency, and support accurate payments.

Applicants must already be legally authorized to work in the U.S. Visa sponsorship/sponsorship assumption and other immigration support are not available for this position.

Full-Stack Engineers serve as a frontline engineering owner for complex production and customer-impacting issues while building and improving our cloud-based platform end to end. This role combines hands-on support - triaging incidents, reproducing problems, analyzing telemetry and data, communicating status, and driving issues through resolution - with full-stack delivery across web applications, APIs, services, integrations, and databases.

This is an engineering role with meaningful production support responsibility, not a traditional help-desk position. The engineer is expected to translate incidents and recurring customer pain into durable code fixes, better observability, automation, and platform improvements.

Essential Job Responsibilities and Key Performance Outcomes

Production Support and Incident Ownership

+ Own escalated, high-impact production and customer issues from intake through resolution, including triage, severity assessment, reproduction, containment, mitigation, root-cause analysis, and follow-up.

+ Investigate issues across the full application stack using logs, traces, metrics, application code, API behavior, browser and service diagnostics, and database queries.

+ Translate ambiguous customer symptoms into testable hypotheses, clear technical findings, and actionable next steps; provide timely updates to internal stakeholders and, when needed, customers.

+ Use sound judgment when operating in production, following runbooks, least-privilege practices, change controls, and escalation procedures to minimize operational risk.

+ Produce high-quality root-cause analyses that explain what happened, why it happened, the impact, and the prevention plan; contribute to measurable improvements in time-to-mitigation and time-to-resolution.

Full-Stack Platform Engineering

+ Design, develop, test, and maintain platform capabilities across modern web interfaces, backend APIs, microservices, integrations, and data-access layers.

+ Build maintainable frontend experiences using JavaScript or TypeScript and a modern framework such as Angular or React, connecting them to secure, well-designed APIs and services.

+ Develop and debug backend services using C# and .NET, applying sound design patterns and engineering practices for performance, scalability, resilience, and maintainability.

+ Create, optimize, and maintain data structures, SQL queries, and data flows that support reliable application behavior and high-performance processing.

+ Integrate external services and APIs to extend platform functionality and interoperability.

Reliability and Continuous Improvement

+ Implement safe, durable fixes for production defects, including defensive code, improved error handling, stronger validation, enhanced logging, and automated recovery or monitoring where appropriate.

+ Proactively monitor platform health, identify emerging risks, and improve observability through useful dashboards, alerts, logs, traces, and metrics.

+ Create and maintain runbooks, technical documentation, and knowledge articles that improve support readiness and reduce repeat incidents.

+ Participate in the team's production support and incident response rotation as required.

Security, Quality, and Compliance

+ Implement and maintain secure development practices that protect sensitive data and support applicable privacy and compliance requirements, including HIPAA and HITRUST expectations.

+ Write well-tested, maintainable code; participate in code reviews; and follow established standards for source control, CI/CD, deployment, and change management.

Collaboration and Problem Solving

+ Partner with product managers, data analysts, support teams, engineers, and other stakeholders to align technical solutions with customer and business needs.

+ Resolve technical challenges independently within the scope of the role while proactively seeking guidance or escalating when broader architecture, risk, or business decisions are required.

+ File high-signal defect reports with clear reproduction steps, evidence, impact, and suspected components, and collaborate with teammates through closure.

Required Qualifications

+ At least two (2) years of professional full-stack software engineering experience building, supporting, and maintaining production applications.

+ Hands-on experience developing and debugging backend applications or services using C# and .NET.

+ Hands-on experience building web applications using JavaScript or TypeScript and a modern frontend framework such as Angular or React.

+ Experience designing, consuming, and troubleshooting RESTful APIs, services, or microservices.

+ 2 + years' experience working with relational databases and SQL, including investigative queries, data validation, and basic performance awareness.

+ Experience troubleshooting production issues using application logs, metrics, traces, debugging tools, and disciplined root-cause analysis.

+ Experience working with at least one major cloud platform such as Azure, AWS, or Google Cloud.

+ 2 + years of experience working in a software development principled, design patterns, testing, security, scalability, and maintainability environment.

+ Bachelor's degree in software engineering, computer science, or a related field, or equivalent practical experience.

Preferred Qualifications

+ Experience supporting Azure-based .NET applications, including Azure Monitor, Application Insights, Log Analytics, or related observability workflows.

+ Experience with SQL Server, T-SQL, and SQL Server Management Studio (SSMS), including query optimization or performance troubleshooting.

+ Experience with containerized or orchestrated environments using Docker and Kubernetes.

+ Experience with DataDog or comparable monitoring, dashboarding, and alerting platforms.

+ Familiarity with Azure DevOps, Git-based workflows, pull requests, build pipelines, and CI/CD practices.

+ Experience with AWS, PostgreSQL, Snowflake, NoSQL technologies, or high-volume data-processing solutions.

+ Prior experience in healthcare technology, regulated environments, or customer-facing technical escalations.

What Success Looks Like

+ Customer-...

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