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Added 1 min ago
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Data Centre Field Support Engineer (L2)
NTT DATA
TX
- $29 to $40 USD / hour
The Data Center Service Delivery Field Support Engineer (L2) is a developing engineering role, responsible for providing a professional second-line onsite technical support and field…
Added 1 min ago
ND
Data Centre Field Support Engineer (L1)
NTT DATA
TX
- $23 to $43 USD / hour
The Data Center Service Delivery Field Support Engineer (L1) is an entry level engineering role, responsible for providing a professional first-line onsite technical support and field…
Added 2 mins ago
Quality Assurance Tech II
Ampcus, Inc
Seattle, WA
Location(s): Seattle, WAJob Summary We are seeking a talented and highly motivated Quality Assurance Engineer (QAE) for a contract position. The ideal candidate has strong communication…
Added 2 mins ago
Senior Engineer - Global Rates eTrading Tech
Bank of America, National Association
United States
Experience as a lead software engineer building electronic trading solutions
Added 2 mins ago
Senior Software Engineer - Capacity
Snowflake Inc.
Bellevue, WA
Senior Software Engineer, Capacity Engineering
Added 2 mins ago
Engineering Manager, Data Engineering Experience
Snowflake Inc.
Bellevue, WA
…who oversees DEX across all geographies. Every place a data engineer writes, runs, automates, or debugs their work is something we build, shape, or contribute…
Added 2 mins ago
Microsoft 365 & Cloud Engineer
United States
We’re looking for a hands-on Microsoft 365 & Cloud Engineer who thrives in a fast-paced environment, enjoys solving complex problems, and can successfully drive multiple projects and…
Added 3 mins ago
Senior Software Engineer - Java Full Stack & AI
Mastercard
O'Fallon, MO
As a Senior Software Engineer, you will independently deliver complex solutions, influence technical design decisions, and help drive engineering excellence across the platform. This role…
Added 3 mins ago
Senior Software Engineer - Java Full Stack & AI
Mastercard
O'Fallon, MO
As a Senior Software Engineer, you will independently deliver complex solutions, influence technical design decisions, and help drive engineering excellence across the platform. This role…
Added 3 mins ago
Network Engineer, Foundation & Support
Meta
Jefferson City, MO
Meta's Edge & Network Services (ENS) team is actively looking for a Network Engineer to help us tackle the unique set of challenges and opportunities we face, while contributing to our…
Added 4 mins ago
A
Principal Software Engineer, AI Compute Platform
ARM
Seattle, WA
- $262,700 to $355,400 USD / year
As a Principal Software Engineer on the AI Compute Platform team, you will design and build a secure, reliable, and easy-to-use platform for running AI workloads at scale. You will develop…
Added 4 mins ago
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Staff Software Engineer, AI Compute Infrastructure
ARM
Seattle, WA
- $209,100 to $282,900 USD / year
As an engineer on the AI Compute Infra team, you will design, build, and operate large-scale infrastructure for AI training, fine-tuning, evaluation, and inference. You will work across…
Added 4 mins ago
A
Staff Software Engineer, AI Compute Platform
ARM
Seattle, WA
- $209,100 to $282,900 USD / year
As a software Engineer on the AI Compute Platform team, you will design and build a secure, reliable, and easy-to-use platform for running AI workloads at scale. You will develop…
Added 5 mins ago
Software Engineer - Computer Vision
Verkada
San Mateo, CA
Added 5 mins ago
Software Engineer, Cloud Infrastructure
Verkada
San Mateo, CA
Added 5 mins ago
Senior Software Engineer - Cameras
Verkada
San Mateo, CA
Added 5 mins ago
Backend Engineer
Verkada
San Mateo, CA
Added 6 mins ago
Senior Software Back End Engineer
GD Information Technology, Inc.
Remote, United States
- Deliver new features and improve reliability of our core services including the major read/write paths for customer intake, application screening, and information dissemination
Added 6 mins ago
Senior Front End Engineer
GD Information Technology, Inc.
Remote, United States
Identify opportunities to modernize our frontend stack and take ownership of technical initiatives that improve developer experience and application quality
Added 7 mins ago
Optical Systems Student Engineer
KLA Corporation
Milpitas, CA
Job Title: Optical Systems Student Engineer (Internship)
Added 7 mins ago
KC
Associate Test Engineer
KLA Corporation
Milpitas, CA
- $28.85 to $49.04 USD / hour
Work with engineer to bring new products to manufacturing
Added 7 mins ago
KC
Product Development Engineer
KLA Corporation
Milpitas, CA
- $117,800 to $200,300 USD / year
Added 9 mins ago
Staff Technical Marketing Manager (Staff TMM) - Falcon Seraphic Enterprise Browser (Remote)
CrowdStrike
Jefferson City, MO
+ 10+ years of cybersecurity, network security, secure access, or browser security experience strongly preferred, in roles such as Technical Marketing Engineer, Sales Enginee
Added 9 mins ago
Senior Product Security Engineer, Application Security (Remote)
CrowdStrike
Jefferson City, MO
…focuses on active threats to CrowdStrike's products. As a Senior Application Security Engineer you will dig deep into web applications, find design and implementation flaws, help our…
Added 9 mins ago
Lead Operating Engineer
JLL
Seattle, WA
The Lead Operating Engineer leads, with minimal supervision, the operation, inspection, and maintenance processes to mechanical, HVAC, electrical and plumbing equipment and systems. This…

Lyric

Full-Stack Software Engineer

Jefferson City, MO, United States

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Job details

Posting language: English

Original job description

Summary

Remote - US

Full time

JR911

Lyric is the trusted leader in healthcare decision intelligence. Built on more than 35 years of proven results, Lyric combines responsible AI with clinical, payment, regulatory, and policy expertise to deliver transparent, auditable insights in milliseconds across real-time claims workflows. Lyric augments human decision-making so health plans can make faster, more accurate payments while maintaining full control. Today, Lyric supports 200 million lives, with nine of the top 10 U.S. health plans relying on its platform to reduce waste, improve efficiency, and support accurate payments.

Applicants must already be legally authorized to work in the U.S. Visa sponsorship/sponsorship assumption and other immigration support are not available for this position.

Full-Stack Engineers serve as a frontline engineering owner for complex production and customer-impacting issues while building and improving our cloud-based platform end to end. This role combines hands-on support - triaging incidents, reproducing problems, analyzing telemetry and data, communicating status, and driving issues through resolution - with full-stack delivery across web applications, APIs, services, integrations, and databases.

This is an engineering role with meaningful production support responsibility, not a traditional help-desk position. The engineer is expected to translate incidents and recurring customer pain into durable code fixes, better observability, automation, and platform improvements.

Essential Job Responsibilities and Key Performance Outcomes

Production Support and Incident Ownership

+ Own escalated, high-impact production and customer issues from intake through resolution, including triage, severity assessment, reproduction, containment, mitigation, root-cause analysis, and follow-up.

+ Investigate issues across the full application stack using logs, traces, metrics, application code, API behavior, browser and service diagnostics, and database queries.

+ Translate ambiguous customer symptoms into testable hypotheses, clear technical findings, and actionable next steps; provide timely updates to internal stakeholders and, when needed, customers.

+ Use sound judgment when operating in production, following runbooks, least-privilege practices, change controls, and escalation procedures to minimize operational risk.

+ Produce high-quality root-cause analyses that explain what happened, why it happened, the impact, and the prevention plan; contribute to measurable improvements in time-to-mitigation and time-to-resolution.

Full-Stack Platform Engineering

+ Design, develop, test, and maintain platform capabilities across modern web interfaces, backend APIs, microservices, integrations, and data-access layers.

+ Build maintainable frontend experiences using JavaScript or TypeScript and a modern framework such as Angular or React, connecting them to secure, well-designed APIs and services.

+ Develop and debug backend services using C# and .NET, applying sound design patterns and engineering practices for performance, scalability, resilience, and maintainability.

+ Create, optimize, and maintain data structures, SQL queries, and data flows that support reliable application behavior and high-performance processing.

+ Integrate external services and APIs to extend platform functionality and interoperability.

Reliability and Continuous Improvement

+ Implement safe, durable fixes for production defects, including defensive code, improved error handling, stronger validation, enhanced logging, and automated recovery or monitoring where appropriate.

+ Proactively monitor platform health, identify emerging risks, and improve observability through useful dashboards, alerts, logs, traces, and metrics.

+ Create and maintain runbooks, technical documentation, and knowledge articles that improve support readiness and reduce repeat incidents.

+ Participate in the team's production support and incident response rotation as required.

Security, Quality, and Compliance

+ Implement and maintain secure development practices that protect sensitive data and support applicable privacy and compliance requirements, including HIPAA and HITRUST expectations.

+ Write well-tested, maintainable code; participate in code reviews; and follow established standards for source control, CI/CD, deployment, and change management.

Collaboration and Problem Solving

+ Partner with product managers, data analysts, support teams, engineers, and other stakeholders to align technical solutions with customer and business needs.

+ Resolve technical challenges independently within the scope of the role while proactively seeking guidance or escalating when broader architecture, risk, or business decisions are required.

+ File high-signal defect reports with clear reproduction steps, evidence, impact, and suspected components, and collaborate with teammates through closure.

Required Qualifications

+ At least two (2) years of professional full-stack software engineering experience building, supporting, and maintaining production applications.

+ Hands-on experience developing and debugging backend applications or services using C# and .NET.

+ Hands-on experience building web applications using JavaScript or TypeScript and a modern frontend framework such as Angular or React.

+ Experience designing, consuming, and troubleshooting RESTful APIs, services, or microservices.

+ 2 + years' experience working with relational databases and SQL, including investigative queries, data validation, and basic performance awareness.

+ Experience troubleshooting production issues using application logs, metrics, traces, debugging tools, and disciplined root-cause analysis.

+ Experience working with at least one major cloud platform such as Azure, AWS, or Google Cloud.

+ 2 + years of experience working in a software development principled, design patterns, testing, security, scalability, and maintainability environment.

+ Bachelor's degree in software engineering, computer science, or a related field, or equivalent practical experience.

Preferred Qualifications

+ Experience supporting Azure-based .NET applications, including Azure Monitor, Application Insights, Log Analytics, or related observability workflows.

+ Experience with SQL Server, T-SQL, and SQL Server Management Studio (SSMS), including query optimization or performance troubleshooting.

+ Experience with containerized or orchestrated environments using Docker and Kubernetes.

+ Experience with DataDog or comparable monitoring, dashboarding, and alerting platforms.

+ Familiarity with Azure DevOps, Git-based workflows, pull requests, build pipelines, and CI/CD practices.

+ Experience with AWS, PostgreSQL, Snowflake, NoSQL technologies, or high-volume data-processing solutions.

+ Prior experience in healthcare technology, regulated environments, or customer-facing technical escalations.

What Success Looks Like

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