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ES
Assistant Store Manager - 6699
Extra Space Management, Inc
Grayslake, IL
- $17 to $20 USD / hour
The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This…
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Store Manager
Extra Space Management, Inc
Gainesville, GA
The Store Manager oversees the daily operations of one or more self-storage locations with limited direct supervision. This role ensures the facility meets high cleanliness standards,…
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Store Manager
Extra Space Management, Inc
Commerce, GA
The Store Manager oversees the daily operations of one or more self-storage locations with limited direct supervision. This role ensures the facility meets high cleanliness standards,…
Added 2 mins ago
MS
Vice President, Lead Tech Program Mgmt
Morgan Stanley
NY · New York
- $202,000 to $215,000 USD / year
-Requires five (5) years of experience in the position offered or five (5) years as a Technology Program Manager, Technology Engineer, or a closely related occupation.
Added 2 mins ago
Cleared American Guard Supervisor
New Age Protection, Inc.
Norfolk, VA
Reporting directly to the Program Manager, the Supervisor is responsible for coordinating daily activities, addressing operational concerns, and maintaining accurate security and personnel…
Added 3 mins ago
Community Manager
Hawthorne Residential Partners
Rosemary Beach, FL
Property Performance & Operational Excellence
Added 3 mins ago
P
Restaurant Manager
projects/helpful-passage-853/companies/30ad1728-df4c-4814-8980-df0542fd3503
Mansfield, TX
- $65,000 to $75,000 USD / year
…difference. We're looking for a dynamic and driven Restaurant Manager who is ready to lead from the front, inspire teams, and uphold the traditions that have made Saltgrass a destination…
Added 3 mins ago
P
Restaurant Manager
projects/helpful-passage-853/companies/30ad1728-df4c-4814-8980-df0542fd3503
Mesquite, TX
- $65,000 to $75,000 USD / year
…difference. We're looking for a dynamic and driven Restaurant Manager who is ready to lead from the front, inspire teams, and uphold the traditions that have made Saltgrass a destination…
Added 3 mins ago
Branch Manager Sweetgrass District South Carolina
B10 Wells Fargo Bank, N. A.
CHARLESTON, SC · NORTH CHARLESTON, SC · MOUNT PLEASANT, SC · JOHNS ISLAND, SC
As a Branch Manager, you will serve as the sales leader of the branch, accountable for acquiring, deepening and retaining customer relationships to drive consistent growth in primary…
Added 5 mins ago
Designer
Euromarket Designs, Inc.
United States
…to brand standards, and ensure timely follow-up. Maintaining operational excellence through impeccable product presentation and careful use of tools and technology is essential, as is…
Added 6 mins ago
TI
Operations Manager
Team Industrial Services
Taylor, MI
- $80,000 to $90,000 USD / year
Our commitment to operational excellence, innovation, and employee development has recently earned TEAM Group recognition as a 2026 winner of Canada's Best Managed Companies!
Added 7 mins ago
MD
Environmental Manager I
Maryland Department of Transportation
Glen Burnie, MD
- $81,750 to $128,924 USD / year
…exceptional opportunity for a well-rounded, forward-thinking manager who is passionate about managing environmental impacts, maintaining regulatory compliance, and leading meaningful…
Added 7 mins ago
MC
Sr Manager, Program Management
McDonald's Corporation
Chicago, IL
- $145,504 to $181,880 USD / year
The Senior Manager, Program Management, plays a pivotal role in ensuring the successful delivery of high-impact programs and projects by driving standardized program management practices…
Added 7 mins ago
CH
Pharmacy Manager
CVS Health
Gulf Breeze, FL
- $65 to $85 USD / hour
As a Pharmacy Manager, you will lead and develop a pharmacy team that provides exceptional patient care by promoting best practices and leading through change while identifying and…
Added 7 mins ago
CH
Pharmacy Technician
CVS Health
Hobart, IN
- $17 to $27 USD / hour
As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our…
Added 7 mins ago
CH
Pharmacy Manager
CVS Health
Terrell, TX
- $65 to $85 USD / hour
As a Pharmacy Manager, you will lead and develop a pharmacy team that provides exceptional patient care by promoting best practices and leading through change while identifying and…
Added 7 mins ago
CH
Pharmacy Manager
CVS Health
Dallas, TX
- $65 to $85 USD / hour
As a Pharmacy Manager, you will lead and develop a pharmacy team that provides exceptional patient care by promoting best practices and leading through change while identifying and…
Added 7 mins ago
CH
Pharmacy Technician
CVS Health
Emporia, KS
- $16 to $24 USD / hour
As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our…
Added 7 mins ago
CH
Pharmacy Technician
CVS Health
Wichita, KS
- $16 to $24 USD / hour
As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our…
Added 8 mins ago
P
Research Program Manager
Percepta
New York City, NY
- $180,000 to $400,000 USD / year
- Have prior experience as a program or technical program manager (TPM) supporting a research, ML, or other deeply technical organization with multiple parallel work streams.
Added 9 mins ago
VH
Case Manager
VITRA Health
Springfield, MA
- $29 to $33 USD / hour
Provide timely, actionable case insights to the RN, Regional Manager, Regional Director, and other appropriate clinical and operational leaders, as applicable, and contribute to the…
Added 9 mins ago
Clinical Unit Leader - 5W PCU - West Hospital
Bon Secours Mercy Health Inc
Cincinnati, OH
…care on a designated unit. In collaboration with the Clinical Manager, this role uses nursing process and clinical knowledge to coordinate members of the health care team to develop and…
Added 9 mins ago
P
Restaurant Manager
projects/helpful-passage-853/companies/30ad1728-df4c-4814-8980-df0542fd3503
Mansfield, TX
- $65,000 to $75,000 USD / year
…difference. We're looking for a dynamic and driven Restaurant Manager who is ready to lead from the front, inspire teams, and uphold the traditions that have made Saltgrass a destination…
Added 9 mins ago
P
Restaurant Manager
projects/helpful-passage-853/companies/30ad1728-df4c-4814-8980-df0542fd3503
Mesquite, TX
- $65,000 to $75,000 USD / year
…difference. We're looking for a dynamic and driven Restaurant Manager who is ready to lead from the front, inspire teams, and uphold the traditions that have made Saltgrass a destination…
Added 9 mins ago
A
Principal ASIC Design Engineer
Aerospace
Plymouth, MN · Clearwater, FL
- $173,000 to $200,000 USD / year
…publicly traded aerospace and defense company built on a legacy of operational excellence and mission-focused…

Luminary Genetics

Client Services Coordinator (Specimen Transfers)

Marlborough, MA, United States

$24 USD / hour

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Job details

Pay: $24 USD / hour
Posting language: English
Posted: Nov 9, 2026

Original job description

*Relocation Assistance Available*

Build What Matters Most - Families, Futures, and Your Career

New England Cryogenic Center (NECC) was founded in 1971 and is one of the pioneers in processing and cryopreservation of human cells and tissue in the United States. We have an uncommon dedication to our clients, and our mission is helping people achieve their dreams of having a family.

Opportunity Overview

We have an immediate opening for a Client Services Coordinator (Specimen Transfers) to join our team at New England Cryogenic Center in Marlborough, Massachusetts.

Schedule: Monday through Friday, from 8:30 AM to 5:00 PM with required on-call weekend rotation (every three weeks)
Compensation: $24.00 per hour (commensurate with experience)
Relocation: Relocation assistance is available for this position

This role provides the opportunity to grow within a nationally respected organization while remaining closely connected to the patients and teams you support every day.

How You’ll Contribute

Under the supervision of the Office Supervisor/Manager, the Client Services Coordinator (Specimen Transfers) is responsible for coordinating specimen transfer requests, supporting client accounts, maintaining accurate documentation, and serving as a primary point of contact for clients, medical facilities, and internal departments. This position requires exceptional customer service, communication, and organizational skills to ensure a seamless client experience while facilitating the secure and timely transfer of specimens.

In this role, the Client Services Coordinator (Specimen Transfers) will be responsible for:

Client Services and Transfer Coordination

Serving as the primary point of contact for clients via phone, email, chat, and information lines
Coordinating specimen transfer requests with clients, receiving facilities, and internal departments
Reviewing and processing transfer, withdrawal, and discard requests, ensuring all required documentation is complete and accurate
Monitoring transfer requests from initiation through completion, providing timely updates and follow-up as needed
Maintaining up to date knowledge of basic laboratory maintenance protocol and demonstrate understanding of andrology procedures and protocols in accordance with the clinical practice and regulatory standards
Educating clients on transfer procedures, documentation requirements, timelines, and available services
Maintaining accurate client records, pricing information, and account configurations
Supporting billing, reporting, and administrative activities related to client accounts and transfer services
Responding to inquiries generated through marketing campaigns, website submissions, and referral sources
Working collaboratively with internal teams to ensure an exceptional client experience and efficient workflow

Client Account Support

Guiding clients through account setup, account maintenance, and required documentation processes
Assisting clients and referring facilities with completing forms and requests
Answering questions regarding account services, transfer requirements, and related processes
Processing applicable charges and coordinating distribution of documentation as needed
Maintaining professionalism and sensitivity when assisting clients with confidential and time-sensitive matters

Administrative Responsibilities

Maintaining detailed records of client communications, transfer activity, and documentation
Ensuring all records are complete, accurate, and maintained according to company policies and regulatory requirements
Supporting database maintenance, chart filing, reporting, accounts receivable functions, and special projects
Assisting with outreach efforts by distributing informational materials to referring offices and healthcare partners
Participating in process improvement initiatives that enhance client satisfaction and operational efficiency
Performing all other duties as assigned

Environmental Conditions

Work in an office environment with temperature control
Occasionally enter operational areas as required by business needs
Use standard office equipment regularly

What You'll Bring

We’re looking for professionals who bring both technical skill and a deep sense of responsibility to the care experience - individuals who thrive in environments where excellence, empathy, and accountability matter.

Qualifications and Skills Include:

High school diploma or equivalent required; associate degree or business certificate preferred
Minimum one year of customer service, healthcare administration, medical office, logistics coordination, client services, or related experience preferred
Healthcare, laboratory, cryostorage, or reproductive medicine experience is preferred but not required
Strong attention to detail and organizational skills
Excellent written, verbal, and interpersonal communication skills
Ability to interact professionally with clients, physicians, healthcare facilities, and individuals at all levels of the organization
Ability to manage multiple priorities in a fast-paced environment
Strong problem-solving and critical-thinking skills
Proficiency with Microsoft Office applications including Outlook, Word, Excel, and PowerPoint
Self-motivated, dependable, and adaptable to changing priorities
Exceptional customer service skills with a client-first mindset
Accurate data-entry skills
Ability to maintain the highest level of confidentiality
Ability to troubleshoot issues and identify appropriate solutions
Strong written and verbal communication skills
Ability to build and maintain effective working relationships
Ability to work independently and collaboratively within a team environment

What We Offer

We are proud to provide a competitive, comprehensive benefits package designed to support our team members - professionally and personally - across all employment types.

Full-Time Employees (30+ hours/week)

Medical, dental, and vision insurance
401(k) with company match
Tuition assistance and professional development support
Performance-based bonus opportunities
Generous paid time off, paid holidays, and paid parental leave
Life and disability benefits
Fertility Discount Program
Employee wellness and recognition programs

Part-Time Employees

401(k) with company match
Performance-based bonus opportunities
Employee wellness and recognition programs

Per Diem Employees

401(k) with company match
Employee wellness and recognition programs

Our Commitment to Inclusion and Opportunity

We believe that a diverse workforce is essential to fulfilling our mission of expanding patient access to the highest standards of fertility care. We are committed to equitable and inclusive hiring practices that ensure our clinical and operational teams reflect and support the diverse communities and patients we serve.

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