Find work in the United States.

A simpler way to find your next job.

Jobs in the United States

25+ jobs

Save this search

Added just now
Japanese Instructor
Berlitz
Remote, United States
SUMMARY OF POSITION: Under the direction of the Service Delivery Manager and Academic Specialist, the Japanese Instructor demonstrates commitment and passion to quality language instruction…
Added just now
FF
Part-Time Sales Lead - Famous Footwear
Famous Footwear
SALEM, NH
- Part-time
Be a Famous Culture Influencer: Champion our Famous culture with pride by embodying the behaviors that power our Customer Connection, leaving customers wowed with consistently top-notch…
Added just now
FF
Part-Time Sales Lead - Famous Footwear
Famous Footwear
ABERDEEN, SD
- Part-time
Be a Famous Culture Influencer: Champion our Famous culture with pride by embodying the behaviors that power our Customer Connection, leaving customers wowed with consistently top-notch…
Added just now
FF
Part-Time Sales Lead - Famous Footwear
Famous Footwear
WHEATON, IL
- Part-time
Be a Famous Culture Influencer: Champion our Famous culture with pride by embodying the behaviors that power our Customer Connection, leaving customers wowed with consistently top-notch…
Added just now
R
Onsite Community Association Manager (CVA11926)
RealManage
Centerville, VA
- $85,000 to $90,000 USD / year
Customer service focused; CAMs service their client on a daily basis
Added just now
Client Executive VEC - VCG Sales
Verizon Corp Rsrcs Group LLC
Dallas, TX
You are passionate about sales, service and building lasting relationships. You take interest in learning about the multifamily market developers and owners and use your business acumen to…
Added 1 min ago
Food Service Director- Talladega College
Thompson Hospitality Corporation
Talladega, AL
Thompson Hospitality is seeking an experienced Food Service Director for Talladega University, to lead the daily operations and strategic direction of one of our campus dining programs.…
Added 1 min ago
Administrative Assistant
Akam Associates Inc.
Greenacres, FL
The Administrative Assistant is a key support role responsible for providing administrative and customer service support to the Community Manager and Board of Directors. This position…
Added 1 min ago
Retail Relationship Banker I
Origin Bank
Monroe, LA
What truly sets us apart is our people-first culture. Here, you'll be supported by unique initiatives like our Dream Manager program, one-on-one guidance from a nationally certified health…
Added 2 mins ago
EI
Medical Office Clerk
ERP International
San Diego, CA
- $23.54 to $25 USD / hour
Provides customer service by telephone and/or in person.
Added 2 mins ago
STAFFING COORDINATOR - STROGER
IL
Excellent customer service and telephone skills is preferred.
Added 2 mins ago
Quality Assurance Specialist
C2 GPS- Lower Rio Grande Workforce
Weslaco, TX
Exceptional customer service and interpersonal skills.
Added 2 mins ago
Application Engineer - Slater Controls
Floworks International LLC
Midland, TX
…dedicated to delivering exceptional products, expertise, and service to its…
Added 3 mins ago
Asset Protection Manager
Cresco Labs
Chicago, IL
As Cresco Labs accelerates the growth of our Sunnyside* retail business, the company is seeking a Manager, Asset Protection, reporting to the Director, Risk Management, who will be…
Added 3 mins ago
Territory Manager - Medical Device OEM (Portland, OR)
CVRx, Inc.
Remote, United States
As a Territory Manager at CVRx, you will play a pivotal role that combines your market development expertise with hands-on clinical and technical support, ensuring the success of CVRx…
Added 3 mins ago
PC
DEPUTY PROGRAM MANAGER, GOVERNMENT CAMPUS
PETERSON COMPANIES L C
Chantilly, VA
- $170,000 to $200,000 USD / year
The Deputy Program Manager works closely with the Program Manager to manage and oversee facility operations and financial management for a large Government contract. This includes customer…
Added 3 mins ago
PC
BUDGET AND FINANCE MANAGER, GOVERNMENT CAMPUS
PETERSON COMPANIES L C
Chantilly, VA
- $100,000 to $135,000 USD / year
…life balance. You are passionate about delivering world class customer service and fostering an environment of respect and inclusivity. You enjoy engaging with a team to deliver results and…
Added 3 mins ago
J
Product Manager-in-Training (YC cofounder/CEO-led)
Jerry.ai
Remote, United States
- $130,000 to $160,000 USD / year
…insurance rate without you lifting a finger, remind you before that service appointment turns into an expensive repair, and help you sell at the best price when the time is right. That…
Added 4 mins ago
DYNAMITE - Seasonal Sales Associate - Woodfield Mall
Groupe Dynamite, Inc Garage
Schaumburg, IL
Reporting to the Store Manager, your main focus as Seasonal Sales Associate is to provide an exceptional shopping experience to each customer, and build long term relationships with each…
Added 4 mins ago
DYNAMITE - Sales Associate PT - Woodfield Mall
Groupe Dynamite, Inc Garage
Schaumburg, IL
Reporting to the Store Manager, your main focus as Sales Associate is to provide an exceptional shopping experience to each customer, and build long term relationships with each customer.…
Added 4 mins ago
Store Manager - (Manager On Deck)
Sun Auto Tire and Service
St Louis Park, MN
Sun Auto Tire & Service is recruiting experienced retail leaders for immediate placement as Experienced Store Managers through our Manager-On-Deck (MOD) program. This is not a trainee or…
Added 4 mins ago
A
F&I Manager
Asbury
Annapolis, MD
- $125,000 to $175,000 USD / year
The Finance & Insurance Manager's primary responsibility is to manage the financial transaction of the vehicle buying experience for each customer of the dealership. Work with lenders to…
Added 4 mins ago
UG
Pharmacy Technician
UnitedHealth Group
Ypsilanti, MI
- $16 to $29 USD / hour
Provides exceptional customer service to all consumers and members of the clinic staff
Added 4 mins ago
Legal Records Associate (Law firm)
SPS North America
NY
Strong communication and customer service skills
Added 4 mins ago
Supervisor Ground Operations
JetBlue Airways Corporation
Fort Lauderdale, FL
…environment. The Supervisor will collaborate and partner closely with Manager(s) in the execution of the operational strategy to ensure success of our customer interactions, control costs,…

Luminary Genetics

Client Services Coordinator (Specimen Transfers)

Marlborough, MA, United States

$24 USD / hour

Apply About employer

Applications open in a new tab.

Job details

Pay: $24 USD / hour
Posting language: English
Posted: Nov 9, 2026

Original job description

*Relocation Assistance Available*

Build What Matters Most - Families, Futures, and Your Career

New England Cryogenic Center (NECC) was founded in 1971 and is one of the pioneers in processing and cryopreservation of human cells and tissue in the United States. We have an uncommon dedication to our clients, and our mission is helping people achieve their dreams of having a family.

Opportunity Overview

We have an immediate opening for a Client Services Coordinator (Specimen Transfers) to join our team at New England Cryogenic Center in Marlborough, Massachusetts.

Schedule: Monday through Friday, from 8:30 AM to 5:00 PM with required on-call weekend rotation (every three weeks)
Compensation: $24.00 per hour (commensurate with experience)
Relocation: Relocation assistance is available for this position

This role provides the opportunity to grow within a nationally respected organization while remaining closely connected to the patients and teams you support every day.

How You’ll Contribute

Under the supervision of the Office Supervisor/Manager, the Client Services Coordinator (Specimen Transfers) is responsible for coordinating specimen transfer requests, supporting client accounts, maintaining accurate documentation, and serving as a primary point of contact for clients, medical facilities, and internal departments. This position requires exceptional customer service, communication, and organizational skills to ensure a seamless client experience while facilitating the secure and timely transfer of specimens.

In this role, the Client Services Coordinator (Specimen Transfers) will be responsible for:

Client Services and Transfer Coordination

Serving as the primary point of contact for clients via phone, email, chat, and information lines
Coordinating specimen transfer requests with clients, receiving facilities, and internal departments
Reviewing and processing transfer, withdrawal, and discard requests, ensuring all required documentation is complete and accurate
Monitoring transfer requests from initiation through completion, providing timely updates and follow-up as needed
Maintaining up to date knowledge of basic laboratory maintenance protocol and demonstrate understanding of andrology procedures and protocols in accordance with the clinical practice and regulatory standards
Educating clients on transfer procedures, documentation requirements, timelines, and available services
Maintaining accurate client records, pricing information, and account configurations
Supporting billing, reporting, and administrative activities related to client accounts and transfer services
Responding to inquiries generated through marketing campaigns, website submissions, and referral sources
Working collaboratively with internal teams to ensure an exceptional client experience and efficient workflow

Client Account Support

Guiding clients through account setup, account maintenance, and required documentation processes
Assisting clients and referring facilities with completing forms and requests
Answering questions regarding account services, transfer requirements, and related processes
Processing applicable charges and coordinating distribution of documentation as needed
Maintaining professionalism and sensitivity when assisting clients with confidential and time-sensitive matters

Administrative Responsibilities

Maintaining detailed records of client communications, transfer activity, and documentation
Ensuring all records are complete, accurate, and maintained according to company policies and regulatory requirements
Supporting database maintenance, chart filing, reporting, accounts receivable functions, and special projects
Assisting with outreach efforts by distributing informational materials to referring offices and healthcare partners
Participating in process improvement initiatives that enhance client satisfaction and operational efficiency
Performing all other duties as assigned

Environmental Conditions

Work in an office environment with temperature control
Occasionally enter operational areas as required by business needs
Use standard office equipment regularly

What You'll Bring

We’re looking for professionals who bring both technical skill and a deep sense of responsibility to the care experience - individuals who thrive in environments where excellence, empathy, and accountability matter.

Qualifications and Skills Include:

High school diploma or equivalent required; associate degree or business certificate preferred
Minimum one year of customer service, healthcare administration, medical office, logistics coordination, client services, or related experience preferred
Healthcare, laboratory, cryostorage, or reproductive medicine experience is preferred but not required
Strong attention to detail and organizational skills
Excellent written, verbal, and interpersonal communication skills
Ability to interact professionally with clients, physicians, healthcare facilities, and individuals at all levels of the organization
Ability to manage multiple priorities in a fast-paced environment
Strong problem-solving and critical-thinking skills
Proficiency with Microsoft Office applications including Outlook, Word, Excel, and PowerPoint
Self-motivated, dependable, and adaptable to changing priorities
Exceptional customer service skills with a client-first mindset
Accurate data-entry skills
Ability to maintain the highest level of confidentiality
Ability to troubleshoot issues and identify appropriate solutions
Strong written and verbal communication skills
Ability to build and maintain effective working relationships
Ability to work independently and collaboratively within a team environment

What We Offer

We are proud to provide a competitive, comprehensive benefits package designed to support our team members - professionally and personally - across all employment types.

Full-Time Employees (30+ hours/week)

Medical, dental, and vision insurance
401(k) with company match
Tuition assistance and professional development support
Performance-based bonus opportunities
Generous paid time off, paid holidays, and paid parental leave
Life and disability benefits
Fertility Discount Program
Employee wellness and recognition programs

Part-Time Employees

401(k) with company match
Performance-based bonus opportunities
Employee wellness and recognition programs

Per Diem Employees

401(k) with company match
Employee wellness and recognition programs

Our Commitment to Inclusion and Opportunity

We believe that a diverse workforce is essential to fulfilling our mission of expanding patient access to the highest standards of fertility care. We are committed to equitable and inclusive hiring practices that ensure our clinical and operational teams reflect and support the diverse communities and patients we serve.

Apply About employer

Report this job