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Legal Records Associate (Law firm)
SPS North America
NY
We’re looking for a detail-oriented Legal Records Associate to organize, maintain, and retrieve legal files and documents. This role supports attorneys and staff by ensuring records are…
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Practice Supervisor, HVI Yawkey Center
The General Hospital Corporation
United States
Associate's degree in a related field preferred.
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Glazier (Glass Installer)
NBLY - Corporate: Portland Glass
HOOKSETT, NH
- $22 to $30 USD / hour
The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job. The Associate should be able to…
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Business Management and Data Governance, Senior Associate
State Street
Boston, MA
- $52,000 to $91,000 USD / year
A Senior Associate on the Business Management team will be responsible for supporting the effective execution of Global Credit Finance (GCF) priorities by partnering with senior leadership…
Added 1 min ago
Registered Nurse ED
Ascension
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Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring…
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Linen Services Assistant
Ascension
Baltimore, MD
Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring…
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Senior Cyber Operations Analyst
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· Associate Degree in Engineering, Computer Science, or technical related degree with a minimum of 10+ years’ related equivalent work experience or
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Hematology and Oncology Physician
Ascension
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Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring…
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Armed Security Officer
Ascension
Nashville, TN
Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring…
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Medical Assistant Pediatrics
Ascension
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Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring…
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Patient Access Coordinator
Ascension
Tulsa, OK
Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring…
Added 1 min ago
Med Surge Registered Charge Nurse
Emory Healthcare
Decatur, GA
…Perry and affiliated Physician Groups locations that have an Associate's Degree in Nursing prior to 3/29/2026, will be grandfathered into this role as having met the education requirement.…
Added 1 min ago
Lead Assistant, Executive
American Water
Camden, NJ
Associate's Degree in Secretarial Science and /or CPS designation preferred.
Added 1 min ago
Project Specialist - Employment Compliance - Associate
EY
Tallahassee, FL · Chattanooga, TN · Oklahoma City, OK · Akron, OH · Hartford, CT · Cleveland, OH · Austin, TX · Kansas City, MO · Rochester, NY · Minneapolis, MN · Tampa, FL · Huntsville, AL · Jericho, NY · Louisville, KY · Arlington, VA · Detroit, MI · Stamford, CT · Chicago, IL · Toledo, OH · Orlando, FL · Baton Rouge, LA · Boca Raton, FL · Iselin, NJ · Grand Rapids, MI · Raleigh, NC · Birmingham, AL · Charlotte, NC · Buffalo, NY · Des Moines, IA · Rogers, AR · San Antonio, TX · Philadelphia, PA · New York, NY · Indianapolis, IN · McLean, VA · Nashville, TN · Alpharetta, GA · Baltimore, MD · Grandview Heights, OH · Fort Worth, TX · Richmond, VA · Hoboken, NJ · Boston, MA · Manayunk, PA · Washington, DC · Dallas, TX · Jackson, MS · Miami, FL · New Orleans, LA · Cincinnati, OH · Memphis, TN · Greenville, SC · Pittsburgh, PA · Jacksonville, FL · Providence, RI · Milwaukee, WI · Wichita, KS · Houston, TX · Tulsa, OK · Charleston, WV · St. Louis, MO · Atlanta, GA
As an Associate in the Project Specialist role within Fair Employment Practices Compliance (FEPC), you will serve as part of a focused project team that helps advance the Firm’s…
Added 1 min ago
Employment Compliance Program Specialist - Supervising Associate
EY
Philadelphia, PA · Wichita, KS · Buffalo, NY · Birmingham, AL · Boca Raton, FL · Washington, DC · St. Louis, MO · Oklahoma City, OK · San Antonio, TX · Raleigh, NC · Charlotte, NC · Tampa, FL · Tulsa, OK · McLean, VA · Boston, MA · Pittsburgh, PA · Austin, TX · Fort Worth, TX · Detroit, MI · Rogers, AR · Louisville, KY · Jacksonville, FL · Indianapolis, IN · Baton Rouge, LA · Cincinnati, OH · Memphis, TN · Milwaukee, WI · Dallas, TX · Stamford, CT · Charleston, WV · Orlando, FL · Baltimore, MD · Huntsville, AL · Richmond, VA · Chicago, IL · Akron, OH · Houston, TX · Des Moines, IA · Rochester, NY · Hartford, CT · New York, NY · Grand Rapids, MI · Kansas City, MO · Jackson, MS · Alpharetta, GA · Cleveland, OH · Tallahassee, FL · Greenville, SC · Arlington, VA · Chattanooga, TN · New Orleans, LA · Providence, RI · Nashville, TN · Iselin, NJ · Minneapolis, MN · Miami, FL · Manayunk, PA · Jericho, NY · Grandview Heights, OH · Hoboken, NJ · Toledo, OH · Atlanta, GA
Added 1 min ago
Data Analyst - Workforce Analytics & Data Quality - Associate
EY
St. Louis, MO · Cincinnati, OH · Toledo, OH · New York, NY · Fort Worth, TX · Austin, TX · Chattanooga, TN · Iselin, NJ · Dallas, TX · Rogers, AR · Washington, DC · Baton Rouge, LA · San Antonio, TX · McLean, VA · Grand Rapids, MI · Arlington, VA · Pittsburgh, PA · Charleston, WV · Des Moines, IA · Charlotte, NC · Milwaukee, WI · Providence, RI · Cleveland, OH · Richmond, VA · Tampa, FL · Chicago, IL · Jacksonville, FL · Baltimore, MD · Stamford, CT · Manayunk, PA · Greenville, SC · Hartford, CT · Miami, FL · Tulsa, OK · Wichita, KS · Huntsville, AL · Tallahassee, FL · Indianapolis, IN · Rochester, NY · Akron, OH · Nashville, TN · Kansas City, MO · Raleigh, NC · Louisville, KY · Orlando, FL · Jericho, NY · Birmingham, AL · Alpharetta, GA · Jackson, MS · Oklahoma City, OK · Detroit, MI · Buffalo, NY · Houston, TX · Boston, MA · Hoboken, NJ · Philadelphia, PA · Grandview Heights, OH · Minneapolis, MN · New Orleans, LA · Boca Raton, FL · Memphis, TN · Atlanta, GA
As an Associate in the Data Analyst role within Fair Employment Practices Compliance (FEPC), you will serve as part of a focused data analytics team that helps advance the Firm’s…
Added 1 min ago
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Hwy Construction Technician I/II - North Platte
State of Nebraska
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- $20.39 to $23.45 USD / hour
…Highway Plan Reading, and Bridge Plan reading courses or have an Associate’s degree in civil engineering technology or a related field which may be substituted for the completion of the…
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Retail Floor Sales Associate
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Added 1 min ago
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Shooting Range Associate- Part-Time
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- Part-time
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Experienced Ag Field Service Technician
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Safety & Health Coordinator - Safety and Health Consultant
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Immediate: Paraeducator Level III, Special Education (SCB), 6 hrs / 10 mos, Laytonsville ES, Ad closes 11/17/26
Montgomery County Public Schools
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Added 1 min ago
Warehouse Associate
REXEL
Naperville, IL
We are looking for a Warehouse Associate to join our Rexel team located in Naperville, IL!
Added 2 mins ago
Associate, Design - Raleigh
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Our US Design team is looking for an Associate Designer to join our Southern Region as we continue our growth through the second half of 2026.
Added 2 mins ago
Transportation Manager
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Lead with a safety mindset that ensures that every US Foods associate, our customers, and the general public with whom our drivers interact remain injury free, always. Champion safety…

Luminary Genetics

Client Services Coordinator (Specimen Transfers)

Marlborough, MA, United States

$24 USD / hour

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Job details

Pay: $24 USD / hour
Posting language: English
Posted: Nov 9, 2026

Original job description

*Relocation Assistance Available*

Build What Matters Most - Families, Futures, and Your Career

New England Cryogenic Center (NECC) was founded in 1971 and is one of the pioneers in processing and cryopreservation of human cells and tissue in the United States. We have an uncommon dedication to our clients, and our mission is helping people achieve their dreams of having a family.

Opportunity Overview

We have an immediate opening for a Client Services Coordinator (Specimen Transfers) to join our team at New England Cryogenic Center in Marlborough, Massachusetts.

Schedule: Monday through Friday, from 8:30 AM to 5:00 PM with required on-call weekend rotation (every three weeks)
Compensation: $24.00 per hour (commensurate with experience)
Relocation: Relocation assistance is available for this position

This role provides the opportunity to grow within a nationally respected organization while remaining closely connected to the patients and teams you support every day.

How You’ll Contribute

Under the supervision of the Office Supervisor/Manager, the Client Services Coordinator (Specimen Transfers) is responsible for coordinating specimen transfer requests, supporting client accounts, maintaining accurate documentation, and serving as a primary point of contact for clients, medical facilities, and internal departments. This position requires exceptional customer service, communication, and organizational skills to ensure a seamless client experience while facilitating the secure and timely transfer of specimens.

In this role, the Client Services Coordinator (Specimen Transfers) will be responsible for:

Client Services and Transfer Coordination

Serving as the primary point of contact for clients via phone, email, chat, and information lines
Coordinating specimen transfer requests with clients, receiving facilities, and internal departments
Reviewing and processing transfer, withdrawal, and discard requests, ensuring all required documentation is complete and accurate
Monitoring transfer requests from initiation through completion, providing timely updates and follow-up as needed
Maintaining up to date knowledge of basic laboratory maintenance protocol and demonstrate understanding of andrology procedures and protocols in accordance with the clinical practice and regulatory standards
Educating clients on transfer procedures, documentation requirements, timelines, and available services
Maintaining accurate client records, pricing information, and account configurations
Supporting billing, reporting, and administrative activities related to client accounts and transfer services
Responding to inquiries generated through marketing campaigns, website submissions, and referral sources
Working collaboratively with internal teams to ensure an exceptional client experience and efficient workflow

Client Account Support

Guiding clients through account setup, account maintenance, and required documentation processes
Assisting clients and referring facilities with completing forms and requests
Answering questions regarding account services, transfer requirements, and related processes
Processing applicable charges and coordinating distribution of documentation as needed
Maintaining professionalism and sensitivity when assisting clients with confidential and time-sensitive matters

Administrative Responsibilities

Maintaining detailed records of client communications, transfer activity, and documentation
Ensuring all records are complete, accurate, and maintained according to company policies and regulatory requirements
Supporting database maintenance, chart filing, reporting, accounts receivable functions, and special projects
Assisting with outreach efforts by distributing informational materials to referring offices and healthcare partners
Participating in process improvement initiatives that enhance client satisfaction and operational efficiency
Performing all other duties as assigned

Environmental Conditions

Work in an office environment with temperature control
Occasionally enter operational areas as required by business needs
Use standard office equipment regularly

What You'll Bring

We’re looking for professionals who bring both technical skill and a deep sense of responsibility to the care experience - individuals who thrive in environments where excellence, empathy, and accountability matter.

Qualifications and Skills Include:

High school diploma or equivalent required; associate degree or business certificate preferred
Minimum one year of customer service, healthcare administration, medical office, logistics coordination, client services, or related experience preferred
Healthcare, laboratory, cryostorage, or reproductive medicine experience is preferred but not required
Strong attention to detail and organizational skills
Excellent written, verbal, and interpersonal communication skills
Ability to interact professionally with clients, physicians, healthcare facilities, and individuals at all levels of the organization
Ability to manage multiple priorities in a fast-paced environment
Strong problem-solving and critical-thinking skills
Proficiency with Microsoft Office applications including Outlook, Word, Excel, and PowerPoint
Self-motivated, dependable, and adaptable to changing priorities
Exceptional customer service skills with a client-first mindset
Accurate data-entry skills
Ability to maintain the highest level of confidentiality
Ability to troubleshoot issues and identify appropriate solutions
Strong written and verbal communication skills
Ability to build and maintain effective working relationships
Ability to work independently and collaboratively within a team environment

What We Offer

We are proud to provide a competitive, comprehensive benefits package designed to support our team members - professionally and personally - across all employment types.

Full-Time Employees (30+ hours/week)

Medical, dental, and vision insurance
401(k) with company match
Tuition assistance and professional development support
Performance-based bonus opportunities
Generous paid time off, paid holidays, and paid parental leave
Life and disability benefits
Fertility Discount Program
Employee wellness and recognition programs

Part-Time Employees

401(k) with company match
Performance-based bonus opportunities
Employee wellness and recognition programs

Per Diem Employees

401(k) with company match
Employee wellness and recognition programs

Our Commitment to Inclusion and Opportunity

We believe that a diverse workforce is essential to fulfilling our mission of expanding patient access to the highest standards of fertility care. We are committed to equitable and inclusive hiring practices that ensure our clinical and operational teams reflect and support the diverse communities and patients we serve.

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