Jobs in the United States

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Added 1 min ago
CO
Public Works Service Worker I
City of Minneapolis
Minneapolis, MN
- $35.84 USD / hour
Added 1 min ago
CO
Public Works Service Worker II
City of Minneapolis
Minneapolis, MN
- $40.71 USD / hour
Added 1 min ago
CO
Water Distribution Operator
City of Minneapolis
Minneapolis, MN
- $35.53 USD / hour
Added 1 min ago
CO
Water Distribution Operator Trainee
City of Minneapolis
Minneapolis, MN
- $29.26 USD / hour
…$32.914 hourly. o After successful completion of your trainee program and obtaining your Class D Water Certification, trainee's will be promoted to a Water Distribution…
Added 3 mins ago
Training Director
National Children's Advocacy Center
Huntsville, AL
…experienced Training Director to provide strategic and business leadership for NCAC’s revenue-generating training portfolio, including the annual International Symposium on Child Abuse,…
Added 3 mins ago
Program Manager, Field Development
National Children's Advocacy Center
Huntsville, AL
Job Title: Program Manager, Field Development
Added 8 mins ago
Clinical EHR Analyst Team Lead
Appalachian Regional Healthcare, Inc.
Lexington, KY
Actively involved with development of training program for end user training prior to going Live.
Added 12 mins ago
Director, Early Childhood Education Services
Volunteers of America - Greater New York, Inc.
The Bronx, NY
New York State Certification in School Administration and Supervision or School Building Leadership
Added 13 mins ago
A
Field Service Tech
Aerotek
Salina, KS
- $22 to $26 USD / hour
…performance and annual wage reviews that recognize contribution and development. The company provides comprehensive benefits, including medical, dental, and vision coverage. All required…
Added 13 mins ago
Clinical EHR Analyst Team Lead
Appalachian Regional Healthcare, Inc.
Lexington, KY
Actively involved with development of training program for end user training prior to going Live.
Added 15 mins ago
AI
Account Director
ABM Industries
Wilton, CT
- $195,000 to $215,000 USD / year
…be eligible to participate in a Company incentive or bonus…
Added 15 mins ago
Registered Nurse- Inpatient Staff (Intermittent)
Veterans Affairs, Veterans Health Administration
West Haven, CT
Added 15 mins ago
Registered Nurse- Primary Care Mental Health Integration (PCMHI)
Veterans Affairs, Veterans Health Administration
Newington, CT
Added 15 mins ago
Registered Nurse- Patient Aligned Care Team (PACT)
Veterans Affairs, Veterans Health Administration
Newington, CT
Added 15 mins ago
AI Business Partner Senior Principal
The Cigna Group
Bloomfield, CT
AI-native practice is expected at a leadership level - spec-driven development, agentic tooling, and the judgment to know when to engage hands-on versus when to orchestrate teams and forums.
Added 15 mins ago
HF
Retail Stocking Supervisor
Harbor Freight Tools
Waterbury, CT
- $20.25 USD / hour
Clear path to promotion & continuous leadership development
Added 15 mins ago
Assistant Store Manager - Famous Footwear
Famous Footwear
PALM COAST, FL
…further developing and refining your already strong people leadership and store management skillset. Your high standards will keep you sticking to policies and ensure compliance of all…
Added 15 mins ago
U
PT Seasonal Operations Supervisor
UPS
HARTFORD, CT
- $26.25 to $42.65 USD / hour
…and safety. This position provides innovative and effective leadership and cultivates a functional working relationship with all levels of personnel throughout the…
Added 36 mins ago
Sentinel - Staff Systems Engineer - 17379
CORP-Corporate Office
United States
…This position is in Roy, Utah and will support the Sentinel program. Northrop Grumman supports the Air Force’s sustainment, development, production and deployment of hardware and system…
Added 36 mins ago
Sentinel - Staff Systems Engineer - Mechanical Systems Design Integrator
CORP-Corporate Office
United States
…Roy, UT or Manhattan Beach, CA and will support the Sentinel Program. Northrop Grumman supports the Air Force’s sustainment, development, production and deployment of hardware and system…
Added 36 mins ago
Staff Systems Engineer - Modeling Simulation & Analysis - 20144
CORP-Corporate Office
United States
Support development and integration of physics-based predictive models and simulation frameworks for cruise-missile accuracy performance.
Added 38 mins ago
Supervisory Dietitian (Clinical Nutrition)
Veterans Affairs, Veterans Health Administration
Tomah, WI
Added 38 mins ago
Licensed Practical Nurse- Laboratory (Oconomowoc VA Clinic)
Veterans Affairs, Veterans Health Administration
Oconomowoc, WI
Added 38 mins ago
Benefits Compensation Manager
COUNTY MATERIALS
MARATHON, WI
Added 38 mins ago
KD
Part-Time Merchandiser Stocker
Keurig Dr Pepper
La Crosse, WI
- $21.86 to $22.95 USD / hour
- Part-time
Benefits, subject to eligibility: Medical, Dental and Vision, Paid Time Off, 401(k) program with employer match, Child & Elder Care, Adoption Benefits, Paid Parental Leave, Fertility…

Lumicera

Analyst, Pharmacy Quality

Phoenix, AZ, United States

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Job details

Posting language: English
Posted: Oct 31, 2026

Original job description

This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/7644865\ \ Overview\ Lumicera Health Services is seeking a Analyst, Pharmacy Qualityto join our team! The Analyst, Pharmacy Quality (aka Quality Analyst) collaborates with area business leaders to directly support teams and operations. This role is responsible for developing, implementing, and monitoring processes to obtain and audit key performance metrics. Through these efforts, the Quality Analyst will continually monitor the abilities, competencies, and service quality delivered by members of the team and provide reports to leadership on associate key performance indicators. The Quality Analyst monitors and audits inbound service calls to assess associate demeanor, technical accuracy, performance, and adherence to company policies and procedures. This role will document audit outcomes, training plans, development needs, and other relevant materials that clearly outline performance. Partnering with teams, the Quality Analyst fosters a collaborative and positive environment that supports associate success and growth, while supporting Leadership in the development of action plans at both the team and individual contributor levels. Is this you? Find out more below! \ \ Responsibilities\ How do I make an impact on my team? - Demonstrate passion for helping teams succeed based on their individual needs, learning styles, and feedback preferences - Help foster a department culture of trust, respect, honesty, and desire to make excellent patient care at the forefront of all we do - Participate in a robust Quality Management Program to include conducting evaluations of inbound/outbound interactions using established scorecards to assess empathy, communication, accuracy, compliance, and process adherence - Identify trends, recurring issues, and systemic barriers affecting patient experience, associate performance, or workflow efficiency - Facilitate recurring calibration sessions with individual contributors and area leaders to ensure scoring consistency, maintain inter-rater reliability, and update scoring guidance as needed - Recommend updates to scorecards, evaluation rubrics, workflows, SOPs, and coaching tools based on findings and calibration outcomes - Maintain strong working knowledge of quality standards, systems, processes, and policies relevant to the evaluation program - Partner with Training & Development to align QA findings with curriculum design, job aids, coaching tools, and targeted skill development - Ensure resources and technology are utilized efficiently by teams; identify improvements and propose and contribute toward solutions - Support compliance program objectives, ensuring evaluations, documentation, and audit processes align with regulatory requirements - escalating risks within interactions through appropriate channels - Support root-cause analysis efforts by contributing quality insights to cross-functional working sessions or improvement initiatives - Able to travel to other campuses and training events - Other duties as assigned \ \ Qualifications\ What our team expects from you? High School diploma or equivalent required. Bachelors degree or equivalent experience strongly preferred Experience in call-center quality assurance, performance evaluation, training, pharmacy operations, or a related field strongly preferred Experience with Calabrio or similar quality management tools preferred Proficiency in Microsoft Outlook, Word, Excel, and PowerPoint required Participate in, adhere to, and support com\ \ \ \ Equal employment opportunity, including veterans and individuals with disabilities.\ \ PI28799816

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