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AU
Security Operations Manager
Allied Universal
Mount Laurel, NJ
- $50,002 to $60,002 USD / year
Allied Universal® is hiring an Operations Manager. The Operations Manager is a central leader in ensuring successful delivery of security services across assigned client sites. This role…
Added 1 min ago
Universal Banker II
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Danvers, MA
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Nurse Manager- Infusion
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Nurse Manager- Infusion
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RICHMOND, VA
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Added 2 mins ago
QCQA Manager
Kent Companies
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The QA/QC Manager is responsible for developing, implementing, and managing Kent Companies' quality assurance and quality control program for commercial concrete construction projects, with…
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KC
Safety Coordinator
Kent Companies
Richmond, VA
- $75,000 to $95,000 USD / year
…acceptable outcome. The Safety Coordinator collaborates with Operations Managers and Superintendents to implement safety programs, ensuring that all injuries, property damage, or near…
Added 2 mins ago
Project Safety Representative
Kent Companies
Lewisville, TX
…supply necessary resources to the field, collaborating with Operations Managers and Superintendents to implement safety programs. Convey to all company personnel that every injury, property…
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Project Manager
Kent Companies
Houston, TX
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Director, HR Enablement & Transformation
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…business leaders, Talent Partners, Centers of Excellence and HR Operations. The Director is responsible for driving organizational effectiveness, manager capability, process excellence,…
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KF
Manager Trainee (MT)
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- $14 to $15 USD / hour
You will work alongside an experienced manager to learn branch operations, customer service, lending practices, and leadership skills.
Added 4 mins ago
Gas Leader
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CEDAR KNOLLS, NJ
Elevate your career as a QuickChek Fuel Manager, where you play a pivotal role in ensuring customers enjoy an exceptional experience during their fuel purchases. As a Fuel Manager, you'll…
Added 4 mins ago
Manager, Sales Development
TrueNAS
Remote, United States
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Community Liaison - Hospice Sales
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Lenexa, KS
…collaborative culture that supports professional growth and ongoing…
Added 5 mins ago
Manufacturing Execution System (MES) Program Delivery Manager
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Dallas-Fort Worth, TX
Peraton is seeking a seasoned Manufacturing Execution System (MES) Program Delivery Manager to lead delivery of a complex, enterprise-wide Manufacturing Execution System (MES) and IT…
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SO
Construction Project Manager (K-12) - copy
State of Ohio
Columbus, OH
- $44 to $55 USD / hour
In the role of Project Manager, you will be involved in the planning, design, and construction of your assigned projects from initiation through completion. This includes overseeing the…
Added 6 mins ago
CO
Planning Manager
City of DuPont
DuPont, WA
- $9,853.53 to $11,497.03 USD / month
Manages and administers the operations of the Community Development Division, including oversight of current planning (development review) and long-range planning functions as directed;…
Added 7 mins ago
AH
Administrative Manager Part Time Evenings Atlantic Health Hackettstown Medical Center
Atlantic Health System
Hackettstown, NJ
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…support to include workload management, training and professional development, adherence to organization's guidelines, policies, and procedures. Ensures outstanding service delivery to all…
Added 7 mins ago
General Manager Mt. Pleasant, WI Area
Papa John's International
Mount Pleasant, WI
…team members. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems. Ensures compliance with all…
Added 7 mins ago
Sr Manufacturing Manager 2 - Projects and Initiatives
GE HealthCare
Remote, United States
Serve as a manufacturing and operations leader, identifying opportunities to improve safety, quality, productivity, and cost performance.
Added 7 mins ago
System Director of Dining
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Grafton, WI
Leadership Development & Team Performance: Coach, mentor, and develop on-site dining leadership teams while supporting recruitment, retention, employee engagement, and performance…
Added 7 mins ago
Sales Lead - PT
Paper Source
Glendale, WI
Ensure the efficient execution of store operations by directing work with timely management of receiving, returns and other day-to-day processes, understanding issues of shrink and expenses…
Added 7 mins ago
Specialist, Account Manager
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Kaukauna, WI
Otis Elevator Company is searching for a highly motivated Specialist, Account Manager, responsible for territory sales, margin growth & customer satisfaction for customers in the Green Bay,…
Added 7 mins ago
Assistant Manager De Pere, WI
Papa John's International
De Pere, WI
Works at the direction and under the supervision of the General Manager to ensure compliance with the Company’s product and customer service standards. This is accomplished by being a…
Added 7 mins ago
General Manager Mt Pleasant, WI Area
Papa John's International
Franklin, WI
…team members. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems. Ensures compliance with all…
Added 7 mins ago
Government Logistics Program Manager
REHLKO
SHEBOYGAN, WI

Lumen

SOLUTION ENGINEER

Madison, WI, United States

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Job details

Experience: Work experience: Minimum 2 years of experience with technology focused in pre-sales, engineering, consulting or similar background.
Posting language: English
Posted: Nov 3, 2026

Original job description

Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.

At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter.

This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today.

The Role

Lumen is looking for Solution Engineers who are passionate about leveraging technology innovation for the betterment of humanity. This exciting customer-facing solution engineering role will work in partnership with our Sales & Customer Success Executives, leading innovative conversations that help shape the growth of our enterprise customers as they embrace the 4th Industrial Evolution. Solution Engineers design and architect solutions utilizing our technology services platform. The successful Solution Engineer must have a strong desire to leverage their technical and sales skills, including business acumen, to understand business requirements, develop a technical sales strategy, and effectively present solutions that address our customers’ requirements and provide business value.

The Solution Engineer will be responsible for analyzing customer needs and requirements through strategic discovery, utilizing technical thought leadership, discussing industry best practices, and presenting our product offerings to prospects and customers based on each customer's specific business requirements. Recommending and proposing solutions to our customers with a goal to become a trusted advisor by highlighting how our products solutions enabling digital business strategies.

The Main Responsibilities

Customer Meetings: Leads and attends customer meetings in person and via collaboration tools. Prepares and delivers technical proposals and presentations with the appropriate level of business acumen for the audience. Provides broad scope responses to solution and technology questions. Demonstrates strong solution selling abilities and effective, pro-active customer communications. Interacts with all levels of customer's management team.
Customer Solution Development: Analyze and identify our customer's business and technology objectives, conduct full technical discovery, and architect client solutions to meet gathered requirements. Assess business and operations impacted by technology. Craft and propose custom solutions that differentiate Lumen’s services, and meet customer’s requirements and objectives by asking probing questions that are meaningful to the customer to collect information that enables the sales team to be more effective and responsive to customer’s needs. Ability to complete complex custom designs.
Internal and External Training: Advises customers, sales and customer success on technical aspects of proposed solutions including fit to customer’s needs, features, availability, etc.
Thought Leadership: Internal feedback loop to product management, sales and customer success leadership teams regarding the customer experience, product features/functionality, and service implementation/management.
Customer Advocate: Acts as customer advocate, participating in pre-sales efforts including technical sales presentations, architecture design discussions, proof-of-concept engagements, RFP/RFI responses, solution demonstrations, and technical workshops. Deliver findings including key pain points, proposed solutions to meet business needs, and ROI where applicable. Contribute to development of technical sales strategy. Design, architect and demonstrate visionary solutions in a way that closely reflects our customers technology roadmap.
Lifecycle / Ecosystem Partnership: Support local sales teams in pursuit of key business opportunities, engage customers to address aspects of the data lifecycle. Collaborate with Client Success Executive/Manager, Solution Sales Overlay teams, and Product Management to deliver the appropriate solution and establish credibility and trust with the customer.

What We Look For in a Candidate

Education: B.S. Computer Science, Engineering, MIS or equivalent work experience in the private sector or military
Work experience: Minimum 2 years of experience with technology focused in pre-sales, engineering, consulting or similar background.
General Experience: Technical pre-sales and/or consulting experience.
Technical Knowledge: Possess knowledge of Enterprise Architecture and Design. Technical knowledge across one or more Lumen technology pillars (Global network infrastructure, edge cloud capabilities, connected security, communication and collaboration services).
Communication: Ability to lead & engage in technical workshops, RFP and final solution discussions with customers’ mid-level IT stakeholders.
Sales Ability: Ability to lead & engage in complex deal discussions with internal ecosystem, driving solutions & outcomes with sales, customer success, product & engineering.
Problem Solving: General problem-solving skills and ability to methodically understand and resolve complex issues. Must demonstrate the ability to focus ambiguous customer needs into specific, deliverable requirements. Must demonstrate creative solution development.
Work Style: Ability to work independently, or as part of a team to build complex customer solutions. Must be able to build strong team relationships and easily transfer technical information. Ability to work under pressure with tight deadlines and on multiple projects simultaneously. Must be very detail oriented and demonstrate a high degree of accuracy. Attention to detail with good organizational capabilities. Ability to prioritize with good time management skills.
Presentation Skills: Strong presentation skills as well as the ability to build and present high-quality solutions to both technical and executive audiences.
Strong listening, reasoning and objection handling skills.
Some Travel required.
Desired Skills
Industry certifications: In 1 or more specialized technologies.
Experience in solution consulting - ITIL.
Basic understanding in Cloud & Architecture design.
Basic understanding in Network Functions Virtualization.
Basic understanding in Security solutions.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges:

$99,225 - $132,300 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.

$104,192 - $138,915 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.

$109,148 - $145,530 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

Benefits (https://jobs.lumen.com/global/en/benefits-statement)
Bonus Structure

What to Expect Next

Requisition #: 344269

Life at Lumen

Life at Lumen is human and connected, even in a fast moving, AI‑focused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes.

Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win.

To learn more about Life at Lumen and how we live the Lumen 8, please visit:

https://jobs.lumen.com/global/en/life-at-lumen

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Privacy Notice

Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Applicant Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.

To review Lumen’s Global Employment Applicant and Talent Community Privacy Notice, please visit:

https://jobs.lumen.com/global/en/privacy-notice

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

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