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Added 1 min ago
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Space Planning Manager
Neurocrine Biosciences Inc.
United States
- $119,700 to $164,000 USD / year
The Space Planning Manager is responsible for developing and leading complex workplace and space planning initiatives across the San Diego headquarters and global portfolio, providing…
Added 2 mins ago
Clinical Quality Program Manager
WellSky Corporation
Remote, United States
This job is responsible for ensuring compliance with WellSky's Utilization Management and Quality Improvement Program by serving as a clinical expert on state and federal regulations. The…
Added 3 mins ago
Change Management Communications Manager
Saint-Gobain
MALVERN, PA
…(but are not limited to): “Protect Every You” safety culture program, M&A integration priorities, and support if the global HR information systems…
Added 3 mins ago
Software Engineering Manager/ Technical Lead
Fidelity Technologies Corp.
Reading, PA
Added 3 mins ago
Medical Office Supervisor - Lancaster Hematology Oncology Care
Penn State Health
Lancaster, PA
Assists Manager and Medical Director in integration of institutional initiatives at the practice site, contributing to continuous improvements in quality and service.
Added 3 mins ago
Senior ALC Developer
Maximus
Harrisburg, PA
Preform requirements analysis to develop detailed technical specifications and anticipate integration considerations.
Added 3 mins ago
Senior ALC Developer
Maximus
Harrisburg, PA
Preform requirements analysis to develop detailed technical specifications and anticipate integration considerations.
Added 4 mins ago
AI Operations Administrator - Gravitee - Remote US
SitusAMC
Harrisburg, PA
…and permissions, data and retention settings, connector and integration scoping, and usage and spend…
Added 4 mins ago
Assistant Director of Health Services
Integrated Real Estate Group
Pearland, TX
Integrated Senior Lifestyles (On-Site Manager)
Added 4 mins ago
DevOps Engineer III
Deloitte
Pittsburgh, PA · Philadelphia, PA
Designing, implementing, and supporting DevOps pipelines, infrastructure automation, and continuous integration and continuous deployment practices across client environments
Added 4 mins ago
A
Public Service - Higher Education Management Consulting Senior Manager – Transformation Lead
Accenture
Philadelphia, PA · Pittsburgh, PA
- $132,500 to $338,300 USD / year
…seeking individuals that have demonstrated this through overall program delivery or deep experience in specific functional domains such as Finance, HR, payroll, procurement, or research…
Added 4 mins ago
OneStream Lead Analytics and Insights Engineer II Manager
Deloitte
Philadelphia, PA
As a Manager, Technical Transformation on the Business Finance team, you will be responsible for leading the design, integration, and architectural governance of OneStream solutions that…
Added 4 mins ago
SAP Technology Architecture Senior Manager – S/4HANA Migration
PwC
Philadelphia, PA · Pittsburgh, PA
As a SAP Technology Architecture Senior Manager - S/4HANA Migration you will lead SAP architecture work that helps clients shape migration strategies, design future-state landscapes, and…
Added 4 mins ago
Senior Manager, Go-to-Market Marketing - Cybersecurity
EPAM Systems
Newtown, PA · Philadelphia, PA · Conshohocken, PA
As the Senior Manager, Go-to-Market Marketing – Cybersecurity , you will serve as the strategic partner to business and sales leadership, translating market dynamics, client priorities and…
Added 4 mins ago
Senior Manager, Sales Operations - Data Analysis - Revenue Assurance
Cable One, Inc.
Remote, United States
The Senior Manager, Sales Operations - Data Analysis - Revenue Assurance is responsible for strengthening the accuracy, visibility, and operational effectiveness of Sparklight Business's…
Added 5 mins ago
Cloud Engineer-Advisor (AWS)
Fannie Mae
Reston, VA · Plano, TX
…individual contributor, while partnering with peers at the Manager and Senior Manager levels. The responsibilities…
Added 6 mins ago
Program Manager - Integration
Aptive
United States
Aptive Resources LLC is seeking a highly experienced Program Manager, Integration to support the Veteran Health Administration (VHA) Office of Health Informatics (OHI) and Office of…
Added 7 mins ago
Lead Software Engineer
TDS Telecom
Remote, United States
…applications, cloud-based software and services, hybrid configurations, integration tools, or business workflow…
Added 11 mins ago
Senior Manager - Spares Operations
Lumen
Jefferson City, MO
Leads the enterprise Critical Sparing Program, ensuring network and CPE restoration capabilities remain ready, responsive, and reliable through disciplined execution, urgency, and…
Added 13 mins ago
Technical Operations & Branded Calling Program Manager
TeleWorld Solutions Inc
Chantilly, VA
Lead junior engineers in lab on Test execution and system integration.
Added 15 mins ago
Senior Test Engineer
USA-Medtronic MiniMed, Inc 1017
Northridge, CA
Implement database integration for test result traceability and statistical analysis
Added 17 mins ago
Program Manager, Medicaid Systems
Conduent
Montgomery, AL
As a Program Manager, you will provide overall leadership and management for a large-scale Medicaid technology program, serving as the chief liaison to the client for design, development,…
Added 20 mins ago
Mechanical Engineer
MAG Aerospace
Titusville, FL
MAG Aerospace is seeking a hands-on Mechanical / Structural Design Engineer to support aircraft modification and integration work at its Titusville facility, including special-mission / ISR…
Added 24 mins ago
Senior Logistics Manager
Odyssey Systems Consulting Group, Ltd.
Hanscom AFB, MA
Odyssey has an exciting opportunity for a Senior Logistics Manager providing support to the Air Force Life Cycle Management Center-Ground Base Air Defense Sensor division (AFLCMC/ESG).
Added 24 mins ago
QEWR Principal FMS Program Manager
Odyssey Systems Consulting Group, Ltd.
Hanscom AFB, MA
Odyssey Systems has an exciting opportunity for a Principal FMS Program Manger supporting the Qatar Early Warning Radar (QEWR) Program at Hanscom AFB, MA. This full-time position will be…

Lumen

Senior Manager - Spares Operations

Jefferson City, MO, United States

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Job details

Posting language: English

Original job description

Summary

Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.

At Lumen, you'll work on infrastructure customers rely on today and build for what's next, where performance, security, and resilience matter.

This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you're ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today.

The Role

Leads the enterprise Critical Sparing Program, ensuring network and CPE restoration capabilities remain ready, responsive, and reliable through disciplined execution, urgency, and accountability. Owns end-to-end operational performance across equipment availability, expedited fulfillment, logistics, recovery, repair, replenishment, asset lifecycle governance, escalations, financial management, and continuous improvement. Ensures accelerated replacement of out-of-box and service-impacting equipment failures to protect the customer experience, minimize downtime, and enable timely restoration and installation activities. Maintains 24x7 operational readiness for critical customer events, network incidents, emergency response, and business continuity requirements. Partners cross-functionally to drive operational excellence, network resilience, and customer experience.

Work Location

This is a remote opportunity open to candidates located anywhere in the U.S.

The Main Responsibilities

Own urgent, disciplined execution across the full spares lifecycle, including fulfillment, transportation, proof of delivery, depot replenishment, reverse logistics, repair/RMA, reclamation, asset recovery, billing, reconciliation, and closure.
Establish program governance, operating controls, priorities, and improvement plans that directly support restoration speed, customer experience, service-level commitments, and financial objectives.
Maintain 24x7 operational readiness for network and CPE outages, critical installations, severe weather, disasters, and business continuity events as a core member of the Emergency Response Team.
Serve as the senior escalation leader for urgent program issues, order failures, DOA replacements, transportation delays, repair constraints, and other customer- or service-impacting events requiring immediate action.
Represent the Sparing Program in senior leadership forums, customer reviews, Service Assurance activities, network reliability initiatives, and enterprise operational events where readiness, response, and risk mitigation are critical.
Lead managers, analysts, and operational teams with clear accountability, timely decision-making, performance expectations, workforce planning, and succession development.
Own performance management and business reviews covering availability, delivery SLA, restoration milestones, repair turnaround, return compliance, freight performance, asset recovery, and capital avoidance.
Use analytics, root-cause analysis, and decisive corrective action to resolve process gaps, duplicate orders, high-failure parts, DOA/damage trends, logistics issues, and recurring service risks.
Partner with Inventory Planning, Service Assurance and Technology Planning and Engineering on deployed-base analysis, sparing requirements, min/max levels, forecasting, depot strategy, gap mitigation, and capital recommendations; partner with Vendor Quality and Strategic Sourcing on hardware quality, supplier performance, repair effectiveness, and corrective action.
Drive automation, predictive capabilities, system integration, and process improvements that improve traceability, reduce manual effort, accelerate restoration, and strengthen operational control.

What We Look For in a Candidate

Progressive leadership experience in supply chain, logistics, field services, service assurance, asset lifecycle management, telecommunications, network operations, or a comparable mission-critical environment.
Demonstrated ability to lead teams, complex programs, urgent escalations, service-level performance, and cross-functional execution in high-pressure operations.
Strong analytical capability with the ability to convert operational data into timely decisions, decisive corrective action, and concise senior-level communication.
Preferred experience with critical spares, field operations, service assurance, telecommunications infrastructure, SAP S/4HANA, ERP systems, transportation, inventory planning, OpsConsole, and analytics platforms.

Success Measures

Inventory readiness and delivery SLA performance
Restoration speed, escalation response, and event readiness
Repair turnaround, return compliance, and lifecycle closure
Asset recovery, capital avoidance, cost control, and financial accuracy
Emergency readiness, operational effectiveness, and continuous improvement

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$132,232 - $176,310 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY

$138,844 - $185,124 in these states: CO HI MI MN NC NH NV OR RI

$145,456 - $193,940 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

+ Benefits (https://jobs.lumen.com/global/en/benefits-statement)

+ Bonus Structure

\#LI-Remote

Requisition #: 343570

Life at Lumen

Life at Lumen is human and connected, even in a fast moving, AI‑focused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes.

Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win.

To learn more about Life at Lumen and how we live the Lumen 8, please visit:

https://j...

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More about this job

Skills

Logistics
Financial management
Process improvement
Customer experience
Emergency response
Decision making
Performance management
Root cause analysis
ICT system integration
Leadership
Supply chain management
Lead a team
SAP S/4HANA
ERP

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