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Added 14 mins ago
Sr. Application Security Engineer
American Express Global Business Travel
Dover, DE
5+ years of professional software development experience with demonstrable expertise in major programming languages (Python, Go, Java, JavaScript/TypeScript); 3+ years of hands-on…
Added 14 mins ago
Senior Software Engineer - Application Development
Zayo
Dover, DE
Experience with NATS, Kafka, RabbitMQ, Redis, or another production messaging platform.
Added 14 mins ago
PN
Software Engineer 1
Pacific Northwest National Laboratory
Dover, DE
- $83,100 USD / year
This Software Engineer 1 role will support the development of the EMSL Science Central technology platform with a focus on backend services, data infrastructure, and platform reliability.…
Added 1 hour ago
Senior Manager Software Engineering
Sprouts Farmers Market
Phoenix, AZ
Leads a large, multi-discipline engineering team responsible for a defined product, service, or platform domain. Owns team objectives, delivery priorities, and operating plans with a…
Added 1 hour ago
Platform Engineer
Jobgether
Remote, United States
We are looking for an experienced Platform Engineer to help build, deploy, and operate cloud infrastructure supporting enterprise-grade real-time data platforms. In this role, you will…
Added 2 hours ago
Senior DevOps Engineer
Capgemini
Chicago, ND
Capgemini is seeking a DevOps & Kubernetes Administrator to lead the reliability, scalability, performance, and operational excellence of enterprise container platforms and cloud…
Added 2 hours ago
Solution Architecture
Colgate-Palmolive Company
Piscataway, NJ
Forward Deployed Mindset: Proven experience working in high-touch, fast-paced deployment roles (e.g., Forward Deployed Engineer, Technical Consultant, Solutions Architect) directly…
Added 3 hours ago
AE
Sr Software Engineer I - Enterprise Architecture
American Express
Phoenix, AZ
- $123,000 to $215,250 USD / year
Experience with CI/CD tooling (Harness, Jenkins, GitLab or equivalent) and container platforms (Docker, Kubernetes, ECS, OpenShift).
Added 4 hours ago
Senior Staff Software Engineer - Agentic IT Operations
NVIDIA USA
CA
Bachelor’s or Master’s degree in a related field, or equivalent experience. 12+ years of hands-on software engineering experience building and operating production systems at scale, with…
Added 4 hours ago
Engineering Manager: Engineering Data Platform Enablement (Hybrid, Seattle - WA)
Nordstrom Inc
Seattle, WA
Data Platform Enablement keeps Nordstrom's analytics and data platforms running, evolving, and getting simpler. We own a broad portfolio across GCP and AWS - BigQuery, Looker Core,…
Added 5 hours ago
Salesforce Devops Lead
ATB
AB, CA
6+ years of software development experience with strong scripting capabilities (e.g., Python, Bash, Node.js) to build custom tooling and platform utilities
Added 5 hours ago
Security Engineer II, Security Platform
Remitly, Inc.
United States
Run Automation as Production Services: Move security scripts and scheduled jobs onto an audited automation platform with human approval steps, and support them with the testing, monitoring,…
Added 6 hours ago
SI
Senior Software Engineer, Site Reliability (Agentforce Ops)
Salesforce, Inc.
CA · MA · NY · WA · VA
- $148,500 to $246,000 USD / year
As a Production Support Engineer (SMTS), you will be a senior technical member of staff within our embedded reliability team. You aren’t building the foundation alone - you’ll work…
Added 6 hours ago
SI
Principal Software Engineer, Site Reliability (Agentforce Ops)
Salesforce, Inc.
Remote, United States
- $197,300 to $344,700 USD / year
As a Production Support Engineer (PMTS), you will be a senior technical member of staff within our embedded reliability team. You aren’t building the foundation alone - you’ll work…
Added 6 hours ago
Staff Software Engineer
DataRobot, Inc.
Boston, MA · San Francisco, CA
7-10+ years of engineering experience, with at least 5+ in infrastructure, platform, or backend systems roles.
Added 6 hours ago
Senior Staff Software Engineer - Identity & Trust
EarnIn
Remote, United States
Partner Across the Company: Work closely with Product, Security, Risk, Data Science, Design, Analytics, Infrastructure, Compliance, and executive stakeholders to translate customer,…
Added 6 hours ago
SO
Senior AI Engineer
State of Massachusetts
Boston, MA
- $89,993.11 USD / year
SALARY RANGE (Grade 15) CSA216: $89,993.11/yr. -- $134,991.01/yr. ****(Commensurate with experience)** GENERAL STATEMENT OF DUTIES: The Senior AI Engineer designs the architecture for,…
Added 7 hours ago
TT
Lead Platform Engineer
True Talent Solutions Partners
San Francisco, CA
- $220,000 to $300,000 USD / year
- At least 5 years of platform or infrastructure engineering experience, with a track record building and operating production backend infrastructure, data platforms, or distributed systems.
Added 7 hours ago
Senior AI Ops Engineer - Infrastructure
United Services Automobile Asn
United States
5+ years of hands-on infrastructure, platform, or site-reliability engineering experience, with strong programming and scripting ability - Python plus Go or a comparable systems language.
Added 7 hours ago
Senior/Staff Backend Software Engineer - Data Platform
GridCARE
Redwood City, CA
[data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAB9AAAAGWCAYAAAAg6RgyAAAQAElEQVR4Aey9TXLbxtb/fxr0XxlKzwpszWKVZfHOElcs8c4SP6my7grsrCC+K7CygjgrsLyCyFX3STK7tH0rySx07JIzo72Caw2jn4n+9wFJRZb1whcAxO…
Added 7 hours ago
WI
Data Architect/Engineer- Bilingual Korean/ English)
Woongjin, Inc
Plano, TX
- $110,000 to $120,000 USD / year
We are seeking a mid-level Data Platform Engineer to build a new greenfield data platform integrating internal systems (GSCM, SEASI, SMART, and BOSS) using a Medallion Architecture. This…
Added 7 hours ago
Software Engineer
V2X
Colorado Springs, CO
Experience with object-oriented design, modular software design, data structures, algorithms, and software design patterns.
Added 7 hours ago
System Administrator
V2X
Colorado Springs, CO
Experience with user and group administration, access permissions, authentication, privileged access, and account lifecycle management.
Added 7 hours ago
Cybersecurity Engineer
V2X
Colorado Springs, CO
…clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and…
Added 7 hours ago
Sr. Cybersecurity Engineer
V2X
Colorado Springs, CO
…clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and…

Lumen

Lead Site Reliability Engineer

Santa Fe, NM, United States

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Job details

Experience: 5+ years of related experience required.
Posting language: English
Posted: Sep 12, 2026

Original job description

Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.

At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter.

This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today.

The Role

Lumen's Network as a Service (NaaS) platform delivers on-demand networking at scale. As Lead SRE, you'll own the reliability of that platform - partnering with operations teams and development counterparts to drive technical direction and resolve systemic issues across a broad range of network topologies and applications.

You'll be accountable for platform observability, incident management, and automation, and you'll coordinate across architecture, engineering, and systems development organizations to measurably improve reliability. You'll also use AI and agentic tooling to build utilities that accelerate deployment automation, platform administration, and incident investigation.

Success in this role draws on networking fundamentals, cloud platforms, software development and troubleshooting methodology, and a bias toward automating what you'd otherwise do twice. We're looking for a change maker - someone who sees where the platform should go next and drives meaningful impact for the customers who rely on it

Location

This role is designated as a fully remote position within the United States.

The Main Responsibilities

Reliability & Observability
Serve as subject matter expert for network automation platform applications, services, and hosting environments
Build and maintain the observability stack: instrument services, collect and curate metrics, and create dashboards and visualizations that make system health obvious at a glance
Define and tune proactive alerting so issues surface before customers feel them
Champion core SRE principles - SLIs, SLOs, and error budgets - and advocate for resilient, fault tolerant architecture
Incident Management
Participate in an on-call rotation and lead incident response for service outages and unplanned downtime
Drive blameless postmortems and root cause analysis; own follow-up actions through to completion
Prevent recurrence through process improvements, tooling, and knowledge sharing across teams
Automation & Infrastructure
Automate deployment pipelines (CI/CD) and cloud infrastructure provisioning, scaling, and configuration using infrastructure as code
Develop tools and utilities that reduce toil and empower operations and development teams to manage services independently
Apply AI-assisted and agentic workflows to development, support, and investigation work
Collaboration & Leadership
Collaborate with cross-functional development teams to support, enhance, and scale NaaS applications
Provide guidance and mentorship to junior engineers
Maintain clear documentation for processes and architecture

What We Look For in a Candidate

Required Qualifications:

Bachelor’s degree or equivalent in engineering, computer science, or related field.
8+ years in software development, systems engineering, and/or networking
5+ years of related experience required.
Hands-on experience with at least one major cloud platform (AWS, Azure, or GCP), including compute, networking, and identity services
Strong automation and infrastructure-as-code skills: Terraform, Ansible, and Python
Experience running containerized workloads on Kubernetes
Working knowledge of modern observability and monitoring tooling (e.g., Datadog, CloudWatch, Grafana, Prometheus), including building dashboards and defining alerts
Demonstrated experience with incident management and blameless postmortems
Comfort using AI-assisted development and agentic tools as part of daily engineering practice
Understanding of network technologies including Internet, Ethernet, IPVPN, Edge Compute, and Optical transport
Strong listening and communication skills; able to operate with autonomy while knowing when to escalate

Preferred Qualifications:

Multi-cloud experience across AWS, Azure, and GCP
Asynchronous programming concepts and distributed systems design
Zero-downtime deployment strategies
High availability and multi-region architectures
Source control and CI/CD practices at scale
Experience applying agentic workflows to operational support and investigation

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$105,786 - $141,047 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY

$111,074 - $148,099 in these states: CO HI MI MN NC NH NV OR RI

$116,364 - $155,152 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

Benefits (https://jobs.lumen.com/global/en/benefits-statement)

Bonus Structure

Requisition #: 343429

Life at Lumen

Life at Lumen is human and connected, even in a fast moving, AI‑focused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes.

Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win.

To learn more about Life at Lumen and how we live the Lumen 8, please visit:

https://jobs.lumen.com/global/en/life-at-lumen

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Privacy Notice

Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Applicant Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.

To review Lumen’s Global Employment Applicant and Talent Community Privacy Notice, please visit:

https://jobs.lumen.com/global/en/privacy-notice

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

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