Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.
At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter.
This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today.
The Role
Plans, organizes and directs functions and activities related to the acquisition, servicing, utilization, maintenance and repair, and disposal of company equipment assets in an assigned geographical area. Coordinates and directs vendor and contracted resources in a variable cost structure by sizing the resource pool appropriately to meet fluctuating demand. Provides assets to meet company vehicle/equipment needs as well as assures safe and reliable assets in support of business objectives.
Location
This is a Work from Home position within the U.S.
The Main Responsibilities
- Manage operating expense and capital budgets to achieve cost-per-mile, utilization, and fleet sizing targets. Analyze data to identify performance issues and implement corrective actions.
- Partner with vehicle- and equipment-using departments to understand operational needs and establish processes that align fleet execution with business objectives.
- Communicate and collaborate with Business Unit leadership, operations management, operators, vendors, contractors, and internal support teams to address fleet issues impacting service delivery. Ensure timely issue resolution.
- Identify and coordinate the recovery of underutilized fleet assets. Evaluate asset condition and determine appropriate redeployment, retirement, or disposal actions.
- Ensure compliance with company policies, preventive maintenance schedules, DOT and ANSI inspection requirements, safety standards, and applicable regulatory requirements.
- Coordinate with contracted call-center operations to review and authorize repair and maintenance requests through approved supplier networks. Assess vendor performance and drive continuous improvement.
- Monitor fleet asset performance and resolve operational, quality, and safety issues in collaboration with users and suppliers. Manage vendor performance using KPIs, including cost, repair cycle time, and repeat repairs.
- Track and manage fleet warranties and recalls to ensure compliance, timely execution, and cost recovery.
What We Look For in a Candidate
- Demonstrated ability to perform in unstructured environments with limited oversight
- Demonstrated ability to interpret and apply company policies, procedures, regulations, strategies and directions
- Ability to establish and maintain working relationships with varied levels or employees, suppliers, vendors and teammates. Excellent relationship building and interpersonal skills
- Demonstrated ability to prioritize, organize, and accomplish multiple and broad range of tasks with limited timelines, analyzing information and making and business decisions
- Demonstrated effectiveness with oral presentations and written communications skills
- Demonstrated ability to accept, embrace and manage ambiguity/change as determined by evolving business conditions
- College Degree or 5 years business experience
- Three years Fleet Management/Industry Experience supervising a medium size Fleet Organization
- Demonstrated experience working with vehicle repairs and maintenance.
- Proficiency with Microsoft Office programs
Compensation
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$67,703 - $90,270 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY
$71,088 - $94,784 in these states: CO HI MI MN NC NH NV OR RI
$74,474 - $99,297 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
- Benefits (https://jobs.lumen.com/global/en/benefits-statement)
- Bonus Structure
Requisition #: 343962
Life at Lumen
Life at Lumen is human and connected, even in a fast moving, AI‑focused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes.
Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win.
To learn more about Life at Lumen and how we live the Lumen 8, please visit:
https://jobs.lumen.com/global/en/life-at-lumen
Background Screening
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Equal Employment Opportunities
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Privacy Notice
Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Applicant Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.
To review Lumen’s Global Employment Applicant and Talent Community Privacy Notice, please visit:
https://jobs.lumen.com/global/en/privacy-notice
Disclaimer
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.