Jobs in the United States

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Added 6 mins ago
Software Engineer II- Full-stack Developer
Deloitte
Saint Louis, MO
+ Implement agentic AI patterns - tool-calling agents, RAG pipelines, prompt chaining, and memory management - within full-stack applications under senior engineer guidance.
Added 7 mins ago
Software Engineer II- Full-stack Developer
Deloitte
Kansas City, MO
+ Implement agentic AI patterns - tool-calling agents, RAG pipelines, prompt chaining, and memory management - within full-stack applications under senior engineer guidance.
Added 20 mins ago
M
Senior Software Engineer
ManpowerGroup
St. Louis, MO
- $75 to $95 USD / hour
Our client in the banking industry is seeking a Senior Software Engineer to join their team. As a Senior Software Engineer, you will be part of the engineering organization supporting the…
Added 39 mins ago
Senior Data Engineer, WW Ops Finance - S&A
Amazon.com Services LLC
Bellevue, WA · Irving, TX
As a Senior Data Engineer in WW S&A, you will be working in one of the world's largest and most complex data ecosystems. You will design, build, and own scalable data domains that serve as…
Added 49 mins ago
S
Junior Computer Systems Analyst (Part-Time)
Saalex
Ridgecrest, CA
- $74,880 to $79,040 USD / year
- Part-time
Must possess an active Secret clearance with the ability to gain and maintain a Top-Secret clearance
Added 49 mins ago
S
Senior Systems Administrator
Saalex
Ridgecrest, CA
- $38 to $40 USD / hour
Must possess an active Secret clearance with the ability to gain and maintain a Top-Secret clearance
Added 49 mins ago
S
Computational Systems Engineer
Saalex
Ridgecrest, CA
- $135,000 to $190,000 USD / year
Saalex is seeking a Computational Systems Engineer (CSE) in China Lake, CA. The selected candidate will be responsible for the architecture, design, initial implementation, automation, and…
Added 58 mins ago
Lead Infrastructure Engineer, Linux
Wells Fargo
IRVING, TX
The Lead Infrastructure Engineer for Linux OS Engineering provides technical leadership for enterprise Linux platform engineering, OS image lifecycle, automation, compliance, and…
Added 58 mins ago
Senior Site Reliability Engineer
Autodesk
Plano, TX
Want to help make a better world? As a Senior Site Reliability Engineer at Autodesk, you can help us build and operate reliable, secure, and scalable cloud services for Autodesk GovCloud…
Added 59 mins ago
Senior Firmware Verification Engineer
Renesas
Austin, TX
Renesas Electronics America is seeking a Senior Firmware Verification Engineer to join the Infrastructure Power team. This role owns pre-silicon verification of embedded firmware used to…
Added 59 mins ago
Senior Water I&C Engineer Job Details | Black & Veatch Family of Companies
Black & Veatch
Dallas, TX · Austin, TX · San Antonio, TX
…ever-evolving world. With over 100 years of innovation in sustainable infrastructure and our expertise in engineering, procurement, consulting and construction, together we are building a…
Added 1 hour ago
O
Senior Core Infrastructure Engineer
Oracle
Nashville, TN
- $79,200 to $209,500 USD / year
–Maintains automation scripts and tools (e.g., Infrastructure as Code (IaC)) for managing cloud infrastructure.
Added 1 hour ago
Software Engineer II- Full-stack Developer
Deloitte
Saint Louis, MO
Software Engineer II, AI & Engineering/Engineering as a Service AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector…
Added 1 hour ago
Software Engineer II- Full-stack Developer
Deloitte
Kansas City, MO
Software Engineer II, AI & Engineering/Engineering as a Service AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector…
Added 1 hour ago
Staff Site Reliability Engineer
Jobgether
Remote, United States
In this senior technical role, you will design and evolve the foundational infrastructure, automation, and engineering practices that enable teams to deliver secure, scalable, and reliable…
Added 1 hour ago
J
Senior Network Engineer
Jobgether
Remote, United States
- $97,500 to $162,500 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Network Engineer based in the United States.
Added 2 hours ago
Senior Software Support Engineer
Lumen Technologies
Remote, United States
Each day brings opportunities to solve complex problems and make a meaningful impact. When an issue arises, the Senior Software Support Engineer follows the clues: troubleshooting technical…
Added 2 hours ago
Senior Machine Learning Engineer, Evaluation & Reliability
Bask Health
Remote, United States
We're looking for a Senior Machine Learning Engineer, Evaluation & Reliability to design, build, and maintain the systems that measure and improve the quality of Bask Health's AI-powered…
Added 2 hours ago
Senior Software Support Engineer
Lumen Technologies
OR
Each day brings opportunities to solve complex problems and make a meaningful impact. When an issue arises, the Senior Software Support Engineer follows the clues: troubleshooting technical…
Added 2 hours ago
Senior Site Reliaiblity Engineer
Mirantis
Remote, United States
We are looking for a senior SRE who thinks past dashboards to the contract between a platform and its operators. The right candidate can look at raw telemetry from Kubernetes, bare metal,…
Added 2 hours ago
J
Principal Cloud Infrastructure Engineer
Jobgether
Remote, United States
- $133,000 to $213,000 USD / year
The Principal Cloud Infrastructure Engineer will serve as a technical leader responsible for designing, building, and operating mission-critical cloud platforms across a global enterprise…
Added 3 hours ago
Senior FPGA Prototyping Engineer
K2 Space
Remote, United States
We are seeking a Senior FPGA & Silicon Bring-up Engineer to accelerate the development of next-generation communications ASICs. You will own FPGA prototyping, firmware enablement,…
Added 3 hours ago
Senior Applied AI Engineer, Patient Experience
Bask Health
Remote, United States
We're looking for a Senior Applied AI Engineer, Patient Experience to design, build, and ship AI-powered capabilities that improve how patients interact with Bask Health's telehealth…
Added 3 hours ago
Principal Forward Deployed AI Engineer
Verizon Data Services LLC
Basking Ridge, NJ · Irving, TX
As a Principal Forward Deployed AI Engineer within Verizon’s Transformation Command Center (TCC), you will embed directly into the frontline of Verizon’s core Business Units to solve our…
Added 3 hours ago
Senior Data Engineer
Skanska USA
Charlotte, NC
Skanska is searching for a Senior Data Engineer . This is a great opportunity to start a career with a company that builds things that matter and values its team. We are proud to share our…

Senior Software Support Engineer

Remote, United States

$84,629 - $112,838 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $88,860 - $118,480 in these states: CO HI MI MN NC NH NV OR RI $93,092 - $124,122 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

Apply on careers.lumen.com About employer

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Job details

Pay: $84,629 - $112,838 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $88,860 - $118,480 in these states: CO HI MI MN NC NH NV OR RI $93,092 - $124,122 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA
Apply by: May 10, 2027
Experience: 5+ years of production or application support experience, preferably with large-scale enterprise billing or financial applications, including Kenan Billing in production.
Posting language: English
Posted: Nov 11, 2026

Original job description

Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities. At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter. This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today. The Role

The Senior Software Support Engineer plays a vital role in keeping the Kenan Billing environment - and the critical billing processes it supports - running reliably and accurately. At the center of the billing operation, this person helps ensure that essential applications remain stable across Linux and Windows Server platforms, so the business can deliver timely, accurate billing with confidence.

Each day brings opportunities to solve complex problems and make a meaningful impact. When an issue arises, the Senior Software Support Engineer follows the clues: troubleshooting technical challenges, analyzing data, navigating batch processes, and using scripting to uncover root causes and move solutions forward. Along the way, this person partners closely with business, application, infrastructure, and operational teams, bringing people and technology together to restore service and keep critical processes moving.

The Software Support Engineer helps build a more reliable and efficient billing ecosystem for tomorrow. For someone who enjoys solving challenging problems, collaborating across teams, and seeing the direct impact of technical expertise on business-critical operations, this role offers the opportunity to do meaningful work and help shape a stronger, more resilient billing experience.

Location

This position is remote and based within the US.

The Main Responsibilities

•Provide senior-level production support for Kenan Billing applications, interfaces, batch processes, and related billing functions. •Monitor and support Kenan billing processes to ensure successful and timely completion of production billing cycles. •Perform technical troubleshooting across Linux, Windows Server, Kenan applications, batch processing, interfaces, and supporting infrastructure. •Develop, maintain, and troubleshoot Linux/UNIX shell scripts, including KornShell (ksh) and C Shell (csh), used for automation, batch processing, file management, monitoring, and production support. •Perform root-cause analysis of application, billing, batch, interface, and production issues and coordinate resolution with appropriate technical and business teams. •Analyze logs, job output, system processes, files, and application data to identify and resolve production issues. •Use Microsoft Excel for billing analysis, reconciliation, validation, issue investigation, reporting, and operational tracking. •Support and troubleshoot scheduled and batch-processing workloads, including Control-M or similar enterprise scheduling tools. •Lead or participate in incident and outage reviews and develop corrective action and get-well plans for recurring issues. •Manage change, incident, problem, and production-support tickets in accordance with established operational standards. •Coordinate production changes and releases while minimizing impacts to billing operations. •Identify opportunities to automate manual processes, improve production stability, reduce recurring incidents, and increase billing-process efficiency. •Create and maintain operational documentation, troubleshooting procedures, support processes, and knowledge-transfer materials. •Provide technical guidance and knowledge transfer to onshore and offshore support resources. •Serve as a senior technical resource for Kenan Billing production-support questions, issues, and resolutions.

What We Look For in a Candidate

5+ years of production or application support experience, preferably with large-scale enterprise billing or financial applications, including Kenan Billing in production.
Strong Linux/UNIX knowledge and hands-on experience with processes, file systems, permissions, logs, job execution, file manipulation, troubleshooting, and ksh/csh scripting; experience supporting applications and services on Windows Server.
Strong Microsoft Excel skills for data analysis, billing reconciliation, validation, reporting, and troubleshooting, plus experience with batch processing, job scheduling, file processing, and failed or delayed production jobs; experience with Control-M or comparable workload automation tools.
Strong troubleshooting, analytical, verbal, and written communication skills, with the ability to independently investigate complex production and billing issues; analyze logs, identify root causes, communicate findings to technical and business stakeholders, and coordinate corrective actions across technical teams.
Experience with incident, problem, change, release, and production-support processes; ability to work independently in a fast-paced environment while managing multiple priorities and critical issues; experience coordinating onshore and offshore resources, documenting processes, and providing technical training and knowledge transfer.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

Benefits

Bonus Structure

Requisition #: 344273

Life at Lumen Life at Lumen is human and connected, even in a fast moving, AI‑focused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes. Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win. To learn more about Life at Lumen and how we live the Lumen 8, please visit: https://jobs.lumen.com/global/en/life-at-lumen

Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Privacy Notice Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Applicant Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data. To review Lumen’s Global Employment Applicant and Talent Community Privacy Notice, please visit: https://jobs.lumen.com/global/en/privacy-notice

Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Apply on careers.lumen.com About employer

More about this job

Skills

Linux
Microsoft Windows Server
Troubleshooting
Troubleshoot
UNIX Shell
KornShell
C shell
Root cause analysis
Microsoft Excel
Reporting
Scheduling
Documentation
UNIX
Data analysis
Communication skills
Work independently
Provide technical training

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Work requirements

Jobs in the United States