Jobs in the United States

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Added 9 mins ago
LEAD AI ENGINEER CONSULTANT-INDIA
Lumen Technologies
HOME, IN
Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure,…
Added 15 mins ago
Software Engineer II- Full-stack Developer
Deloitte
Saint Louis, MO
+ Implement agentic AI patterns - tool-calling agents, RAG pipelines, prompt chaining, and memory management - within full-stack applications under senior engineer guidance.
Added 15 mins ago
Software Engineer II- Full-stack Developer
Deloitte
Kansas City, MO
+ Implement agentic AI patterns - tool-calling agents, RAG pipelines, prompt chaining, and memory management - within full-stack applications under senior engineer guidance.
Added 37 mins ago
Bilingual SIGINT Analyst - Senior
Spectrum Comm Inc
Riverside, CA
Ability to work on-site in Riverside, CA five days per week
Added 57 mins ago
Senior Computer Systems Analyst
Saalex
Remote, United States
**Onsite Requirements: Hybrid, 2 days per week onsite at Saint Inigoes, MD · At least four of those years must have included experience with design and development of military C6ISR systems
Added 57 mins ago
Network Engineer I
Saalex
Tidewater, VA
Saalex Corporation is seeking multiple Network Engineer I in Tidewater, VA and San Diego, CA. Saalex Corp., is an Engineering and Information Technology Services company with a focus on…
Added 57 mins ago
Network Engineer I
Saalex
San Diego, CA
Saalex Corporation is seeking multiple Network Engineer I in Tidewater, VA and San Diego, CA. Saalex Corp., is an Engineering and Information Technology Services company with a focus on…
Added 57 mins ago
Cybersecurity Engineer I
Saalex
Tidewater, VA
The Cybersecurity Engineer I supports the Navy by designing, implementing, and securing enterprise IT and network systems in support of global Live Virtual Constructive (LVC) environments.…
Added 57 mins ago
Cybersecurity Engineer I
Saalex
San Diego, CA
The Cybersecurity Engineer I supports the Navy by designing, implementing, and securing enterprise IT and network systems in support of global Live Virtual Constructive (LVC) environments.…
Added 57 mins ago
S
Junior Computer Systems Analyst (Part-Time)
Saalex
Ridgecrest, CA
- $74,880 to $79,040 USD / year
- Part-time
Must possess an active Secret clearance with the ability to gain and maintain a Top-Secret clearance
Added 57 mins ago
S
Senior Systems Administrator
Saalex
Ridgecrest, CA
- $38 to $40 USD / hour
Must possess an active Secret clearance with the ability to gain and maintain a Top-Secret clearance
Added 57 mins ago
Senior Systems Engineer
Saalex
Lexington Park, MD
We are seeking a highly skilled Senior Systems Engineer to lead complex engineering initiatives and provide technical direction across the full system lifecycle. This role involves planning…
Added 1 hour ago
Specialist, Network Plan Engineer-Splunk Administrator/Analyst
L3Harris
San Antonio, TX
Must have a Top Secret clearance with eligi
Added 1 hour ago
Business Development Director - New Business Development
EPAM Systems
Dallas, TX
This role requires a strong focus on net-new revenue generation, building trusted relationships at the most senior levels and expanding EPAM's footprint through high-value, consultative…
Added 1 hour ago
Senior Water I&C Engineer Job Details | Black & Veatch Family of Companies
Black & Veatch
Dallas, TX · Austin, TX · San Antonio, TX
Experienced with network diagrams, instrument device schedules, Piping and Instrument Diagrams (P&ID), instrument schedules, input/output lists, instrument installation details, instrument…
Added 1 hour ago
O
Senior Core Infrastructure Engineer
Oracle
Nashville, TN
- $79,200 to $209,500 USD / year
–Implements retry mechanisms, circuit breakers, and timeouts to help handle network unreliability.
Added 1 hour ago
Electrical/Power Systems Engineer
Duke Energy Carolinas, LLC
York, SC
However, hybrid employees must live within a reasonable commute to their designated Duke Energy facility, not greater than 50 miles one way · Please note that in order to be considered for this position, you must possess all of the basic/required qualifications
Added 1 hour ago
Electrical/ I&C / Digital Process Systems Engineer
Duke Energy Carolinas, LLC
York, SC
However, hybrid employees must live within a reasonable commute to their designated Duke Energy facility, not greater than 50 miles one way · Hybrid work arrangement: after onboarding, employees must work onsite at Catawba Nuclear Station at least two days per week, with two remote days
Added 1 hour ago
Software Engineer II- Full-stack Developer
Deloitte
Saint Louis, MO
Software Engineer II, AI & Engineering/Engineering as a Service AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector…
Added 1 hour ago
Software Engineer II- Full-stack Developer
Deloitte
Kansas City, MO
Software Engineer II, AI & Engineering/Engineering as a Service AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector…
Added 1 hour ago
J
Senior Network Engineer
Jobgether
Remote, United States
- $97,500 to $162,500 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Network Engineer based in the United States.
Added 1 hour ago
CP
Advanced Solutions 5G RF Engineer
Cellco Partnership
Basking Ridge, NJ · Irving, TX · Cary, NC · Temple Terrace, FL
- $74,000 to $142,000 USD / year
As the Senior 5G RF Engineer for the WCC Advanced Solutions Team, you will serve as the primary RF engineering resource responsible for designing private LTE/5G and in-building systems…
Added 2 hours ago
IT Systems Administrator
WD-40 COMPANY
San Diego, CA
…broad exposure. Day to day, you’ll work alongside our Americas senior engineers - including a dedicated network engineer - who own architecture and the toughest escalations, and you’ll grow…
Added 2 hours ago
Software Development Manager, Amazon Leo - Payload Dataplane Team
Amazon Kuiper Manufacturing Enterprises LLC
Sunnyvale, CA
…world. In this position, you will be a valued member of payload network team designing and developing network stack (routing, forwarding, control, data and distribution planes) for an…
Added 2 hours ago
Senior Software Engineer - Embedded Networking, Payload Network Software Team
Amazon Kuiper Manufacturing Enterprises LLC
Sunnyvale, CA
As a Senior software engineer you will be responsible for leading the design of embedded software used in the Project Leo products. You will work in a collaborative environment with teams…

Senior Software Support Engineer

Remote, United States

$84,629 - $112,838 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $88,860 - $118,480 in these states: CO HI MI MN NC NH NV OR RI $93,092 - $124,122 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

Apply on careers.lumen.com About employer

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Job details

Pay: $84,629 - $112,838 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $88,860 - $118,480 in these states: CO HI MI MN NC NH NV OR RI $93,092 - $124,122 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA
Apply by: May 10, 2027
Experience: 5+ years of production or application support experience, preferably with large-scale enterprise billing or financial applications, including Kenan Billing in production.
Posting language: English
Posted: Nov 11, 2026

Original job description

Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities. At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter. This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today. The Role

The Senior Software Support Engineer plays a vital role in keeping the Kenan Billing environment - and the critical billing processes it supports - running reliably and accurately. At the center of the billing operation, this person helps ensure that essential applications remain stable across Linux and Windows Server platforms, so the business can deliver timely, accurate billing with confidence.

Each day brings opportunities to solve complex problems and make a meaningful impact. When an issue arises, the Senior Software Support Engineer follows the clues: troubleshooting technical challenges, analyzing data, navigating batch processes, and using scripting to uncover root causes and move solutions forward. Along the way, this person partners closely with business, application, infrastructure, and operational teams, bringing people and technology together to restore service and keep critical processes moving.

The Software Support Engineer helps build a more reliable and efficient billing ecosystem for tomorrow. For someone who enjoys solving challenging problems, collaborating across teams, and seeing the direct impact of technical expertise on business-critical operations, this role offers the opportunity to do meaningful work and help shape a stronger, more resilient billing experience.

Location

This position is remote and based within the US.

The Main Responsibilities

•Provide senior-level production support for Kenan Billing applications, interfaces, batch processes, and related billing functions. •Monitor and support Kenan billing processes to ensure successful and timely completion of production billing cycles. •Perform technical troubleshooting across Linux, Windows Server, Kenan applications, batch processing, interfaces, and supporting infrastructure. •Develop, maintain, and troubleshoot Linux/UNIX shell scripts, including KornShell (ksh) and C Shell (csh), used for automation, batch processing, file management, monitoring, and production support. •Perform root-cause analysis of application, billing, batch, interface, and production issues and coordinate resolution with appropriate technical and business teams. •Analyze logs, job output, system processes, files, and application data to identify and resolve production issues. •Use Microsoft Excel for billing analysis, reconciliation, validation, issue investigation, reporting, and operational tracking. •Support and troubleshoot scheduled and batch-processing workloads, including Control-M or similar enterprise scheduling tools. •Lead or participate in incident and outage reviews and develop corrective action and get-well plans for recurring issues. •Manage change, incident, problem, and production-support tickets in accordance with established operational standards. •Coordinate production changes and releases while minimizing impacts to billing operations. •Identify opportunities to automate manual processes, improve production stability, reduce recurring incidents, and increase billing-process efficiency. •Create and maintain operational documentation, troubleshooting procedures, support processes, and knowledge-transfer materials. •Provide technical guidance and knowledge transfer to onshore and offshore support resources. •Serve as a senior technical resource for Kenan Billing production-support questions, issues, and resolutions.

What We Look For in a Candidate

5+ years of production or application support experience, preferably with large-scale enterprise billing or financial applications, including Kenan Billing in production.
Strong Linux/UNIX knowledge and hands-on experience with processes, file systems, permissions, logs, job execution, file manipulation, troubleshooting, and ksh/csh scripting; experience supporting applications and services on Windows Server.
Strong Microsoft Excel skills for data analysis, billing reconciliation, validation, reporting, and troubleshooting, plus experience with batch processing, job scheduling, file processing, and failed or delayed production jobs; experience with Control-M or comparable workload automation tools.
Strong troubleshooting, analytical, verbal, and written communication skills, with the ability to independently investigate complex production and billing issues; analyze logs, identify root causes, communicate findings to technical and business stakeholders, and coordinate corrective actions across technical teams.
Experience with incident, problem, change, release, and production-support processes; ability to work independently in a fast-paced environment while managing multiple priorities and critical issues; experience coordinating onshore and offshore resources, documenting processes, and providing technical training and knowledge transfer.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

Benefits

Bonus Structure

Requisition #: 344273

Life at Lumen Life at Lumen is human and connected, even in a fast moving, AI‑focused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes. Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win. To learn more about Life at Lumen and how we live the Lumen 8, please visit: https://jobs.lumen.com/global/en/life-at-lumen

Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Privacy Notice Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Applicant Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data. To review Lumen’s Global Employment Applicant and Talent Community Privacy Notice, please visit: https://jobs.lumen.com/global/en/privacy-notice

Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Apply on careers.lumen.com About employer

More about this job

Skills

Linux
Microsoft Windows Server
Troubleshooting
Troubleshoot
UNIX Shell
KornShell
C shell
Root cause analysis
Microsoft Excel
Reporting
Scheduling
Documentation
UNIX
Data analysis
Communication skills
Work independently
Provide technical training

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Work requirements

Jobs in the United States