Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities. At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter. This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today. The Role
The candidate will perform a wide variety of Engineering tasks, to include: installation, maintenance, product assembly, testing, training, documentation, measures of performance, accountability related to Product Quality Assurance and Operation, Quality Control of the Program Network Infrastructure, and associated Hydrogen Fuel Cell Engine/Hydrogen Fuel Storage Infrastructure. Also, the development, implementation, and maintenance of new products. These tasks are to ensure each facet of performance meets the customers’ requirements. Travel will be a major component of this position, 45 percent or more, as will the receipt of associated training enabling the candidate to retain and execute specialized tasks.
The Main Responsibilities
- Have a minimum of five (5) years of hands on experience installing, maintaining, testing, documenting, and troubleshooting telecommunications equipment and systems, both Inside Plant (ISP), and Outside Plant (OSP).
- Have the ability to interpret, redline, and critique Methods of Procedure (MOP’s), Engineering Design Packages (EDP’s), and associated As-Builts for the purpose of Quality Assurance (QA) and Quality Control (QC), and Maintenace on a by site and at a network level.
- Must be able to learn new technologies which continually change due to network additions or upgrades to meet the customers’ requirements.
- Must be able to work independently in the field and address/engineer on the spot solutions, and/or provide recommendations concerning installations, alarming, wiring, DC power, measures of performance, troubleshooting, and accurately document actions/observations on site.
- Must be able to follow established SOP’s, Procedures, Guidelines, Policies, Processes, and Standards.
- Will be involved working with Hydrogen Fuel Cell Technology, and associated equipment, fuel infrastructure, compressed air infrastructure, software/firmware, documentation, testing, installation, and maintenance of said equipment.
- Must be able to perform strenuous physical activities to include, but not limited to: moving/lifting objects/material weighing at a minimum of fifty (50) pounds.
- Must be able to work well with others to achieve a common goal, foster a cooperative climate with co-workers, and poses good communication and social skills.
- Must have work experience and knowledge with related Telecommunications tools, test sets/kits, and materials to include, but not limited to: power meters, multi-meters, fiber splicing, fiber optic testing, fiber optic cleaning, ISP installation, maintaining of equipment, troubleshooting, and others.
- Must have prior computer work experience with, but not limited to: Microsoft Office, PowerPoint, Visio, and be able to write procedures, produce MOP’s, update EDP’s, update As-Builts, perform Site Surveys, and provide end of day site visit forms.
What We Look For in a Candidate
- A Minimum of Five (5) years Hands-On Experience in Telecommunications Field Installation, Test and Turn Up (TTU), and Maintenance of said systems.
- Familiarity and/or Hands-On experience with Hydrogen, and Hydrogen Fuel Cell Technology/Infrastructure is highly desired.
- Exceptional Telecommunications Troubleshooting Skills required.
- Exceptional Communications Skills required.
- Able to work independently and in a multi-disciplined team environment required.
- DC or AC Power experience desired.
- BICSI Certification in ISP/OSP a plus.
- Technical Writing and Documentation Skills desired.
Education
- Bachelor’s Degree in Engineering, like discipline, or equivalent experience.
Security Requirements
- US Citizenship Required
- Active TS/SCI Required
- Must maintain eligibility for access to classified information.
Compensation
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges:
$82,969 - $110,625 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $87,117 - $116,156 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $91,266 - $121,688 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
What to Expect Next
Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date.
Requisition #: 344344
Life at Lumen Life at Lumen is human and connected, even in a fast moving, AI‑focused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes. Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win. To learn more about Life at Lumen and how we live the Lumen 8, please visit: https://jobs.lumen.com/global/en/life-at-lumen
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Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
