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Added 22 mins ago
Senior Manager Enterprise Service Management & ServiceNow
SRP
Tempe, AZ
Serving as a strategic partner and trusted technical advisor to senior business and IT leaders, this leader converts enterprise priorities into decision-ready strategies, investment…
Added 4 hours ago
Senior VDI Engineer
Valiant Solutions, LLC
St. Louis, MO
The Senior VDI Engineer will join a program providing User-facing and Data Center Services supporting an Intelligence Community customer. The team will work together to support innovative…
Added 6 hours ago
Senior Manager, Business Continuity & Resilience
Reynolds & Reynolds
Dayton, OH
Reynolds and Reynolds is looking for a Senior Manager of Business Continuity & Resilience to lead and strengthen our company-wide business continuity and operational resilience program. In…
Added 9 hours ago
Sr. Principal Technical Program Manager
Jabil
Austin, TX
We are seeking a highly skilled, technically proficient and detail-oriented Sr. Principal Technical Program Manager within the Intelligent Infrastructure Segment to lead the architecture,…
Added 9 hours ago
Senior Manager, Business Continuity & Resilience
Reynolds & Reynolds
Houston, TX
Reynolds and Reynolds is looking for a Senior Manager of Business Continuity & Resilience to lead and strengthen our company-wide business continuity and operational resilience program. In…
Added 9 hours ago
Senior Product Manager – Host Networking Platforms
NVIDIA Corporation
North District, IL
Proven success partnering with global, enterprise-scale customers on networking and cloud infrastructure deployments.
Added 10 hours ago
Life Sciences Data Management, Lead (MDM/DGov)
Deloitte US
Atlanta, GA · Austin, TX · Boston, MA · Charlotte, NC · Chicago, IL · Cincinnati, OH · Cleveland, OH · Columbus, OH · Costa Mesa, CA · Dallas, TX · Denver, CO · Detroit, MI · Houston, TX · Indianapolis, IN · Kansas City, MO · Los Angeles, CA · McLean, VA · Miami, FL · Minneapolis, MN · Morristown, NJ · Nashville, TN · NY · Philadelphia, PA · Pittsburgh, PA · Sacramento, CA · San Diego, CA · San Francisco, CA · San Jose, CA · Seattle, WA · St. Louis, MO · Stamford, CT · Tampa, FL · Tempe, AZ
…sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical…
Added 10 hours ago
Payroll Strategy and Operate Senior Manager
Deloitte US
Atlanta, GA · Austin, TX · Baltimore, MD · Boston, MA · Charlotte, NC · Cincinnati, OH · Cleveland, OH · Columbus, OH · Costa Mesa, CA · Dallas, TX · Denver, CO · Detroit, MI · Hartford, CT · Houston, TX · Indianapolis, IN · Jacksonville, FL · Kansas City, MO · Las Vegas, NV · Los Angeles, CA · McLean, VA · Miami, FL · Minneapolis, MN · Nashville, TN · New Orleans, LA · NY · Philadelphia, PA · Pittsburgh, PA · Raleigh, NC · Richmond, VA · Sacramento, CA · San Antonio, TX · San Diego, CA · San Francisco, CA · San Jose, CA · Seattle, WA · St. Louis, MO · Stamford, CT · Tampa, FL · Tempe, AZ · Washington, DC
As a Senior Manager, Strategy, Growth, and Transformation on the Payroll Operations team, you will be responsible for:
Added 10 hours ago
Life Sciences Solutions Engineer, Lead (Commercialization)
Deloitte US
Atlanta, GA · Austin, TX · Boston, MA · Charlotte, NC · Chicago, IL · Cincinnati, OH · Cleveland, OH · Columbus, OH · Costa Mesa, CA · Dallas, TX · Denver, CO · Detroit, MI · Houston, TX · Indianapolis, IN · Kansas City, MO · Los Angeles, CA · McLean, VA · Miami, FL · Minneapolis, MN · Morristown, NJ · Nashville, TN · NY · Philadelphia, PA · Pittsburgh, PA · Sacramento, CA · San Diego, CA · San Francisco, CA · San Jose, CA · Seattle, WA · St. Louis, MO · Stamford, CT · Tampa, FL · Tempe, AZ
…sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical…
Added 10 hours ago
Cyber Operate Senior Consultant - CyberArk
Deloitte US
Jersey City, NJ · Morristown, NJ · NY · Princeton, NJ
Install, integrate, deploy, configure, and administer CyberArk privileged access management capabilities across cloud and hybrid environments, including Privilege Cloud, Endpoint Privilege…
Added 10 hours ago
Senior GCP Technical Account Manager
Deloitte US
Atlanta, GA · Austin, TX · Baltimore, MD · Bellevue, WA · Boise, ID · Boston, MA · Charlotte, NC · Chicago, IL · Cincinnati, OH · Cleveland, OH · Colorado Springs, CO · Columbus, OH · Costa Mesa, CA · Dallas, TX · Davenport, IA · Denver, CO · Des Moines, IA · Detroit, MI · Fort Worth, TX · Fresno, CA · Gilbert, AZ · Grand Rapids, MI · Hartford, CT · Hermitage, TN · Honolulu, HI · Houston, TX · Indianapolis, IN · Inglewood, CA · Jacksonville, FL · Jericho, NY · Jersey City, NJ · Kansas City, MO · Lake Mary, FL · Lansing, MI · Las Vegas, NV · Los Angeles, CA · Louisville, KY · McLean, VA · Mechanicsburg, PA · Memphis, TN · Miami, FL · Midland, MI · Milwaukee, WI · Minneapolis, MN · Monterey, CA · Morristown, NJ · Nashville, TN · New Orleans, LA · NY · Omaha, NE · Philadelphia, PA · Pittsburgh, PA · Portland, OR · Princeton, NJ · Raleigh, NC · Richmond, VA · Rochester, NY · Rosslyn, VA · Sacramento, CA · Salt Lake City, UT · San Antonio, TX · San Diego, CA · San Francisco, CA · San Jose, CA · Seattle, WA · St. Louis, MO · Stamford, CT · Tallahassee, FL · Tampa, FL · Tempe, AZ · Tulsa, OK · Washington, DC · Westlake, TX · Wichita, KS · Williamsville, NY
As a Senior GCP Technical Account Manager (Lead Cloud Integrated Infrastructure Engineer II), you will support Public Sector customers with cloud adoption, operational planning, technical…
Added 10 hours ago
Azure Delivery Manager
Deloitte US
Lake Mary, FL
…sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These insights are powered by engineering for business advantage, helping transform mission-critical…
Added 10 hours ago
Converge Signals, FSI - Engineering Lead_Products & Platforms
Deloitte US
Arlington Heights, IL · Atlanta, GA · Austin, TX · Baltimore, MD · Bellevue, WA · Birmingham, AL · Boise, ID · Boston, MA · Charlotte, NC · Chicago, IL · Cincinnati, OH · Cleveland, OH · Colorado Springs, CO · Columbus, OH · Costa Mesa, CA · Dallas, TX · Davenport, IA · Dayton, OH · Denver, CO · Des Moines, IA · Detroit, MI · Fort Worth, TX · Fresno, CA · Ft. Lauderdale, FL · Gilbert, AZ · Grand Rapids, MI · Hartford, CT · Hermitage, TN · Honolulu, HI · Houston, TX · Huntsville, AL · Indianapolis, IN · Inglewood, CA · Jacksonville, FL · Jericho, NY · Jersey City, NJ · Kansas City, MO · Lake Mary, FL · Lansing, MI · Las Vegas, NV · Los Angeles, CA · Louisville, KY · McLean, VA · Mechanicsburg, PA · Memphis, TN · Miami, FL · Midland, MI · Milwaukee, WI · Minneapolis, MN · Monterey, CA · Morristown, NJ · Nashville, TN · New Orleans, LA · NY · Omaha, NE · Philadelphia, PA · Pittsburgh, PA · Portland, OR · Princeton, NJ · Raleigh, NC · Richmond, VA · Rochester, NY · Rosslyn, VA · Sacramento, CA · Salt Lake City, UT · San Antonio, TX · San Diego, CA · San Francisco, CA · San Jose, CA · Seattle, WA · St. Louis, MO · Stamford, CT · Tallahassee, FL · Tampa, FL · Tempe, AZ · Tulsa, OK · Washington, DC · Westlake, TX · Wichita, KS · Williamsville, NY
Exceptional written & verbal communicator - able to lead technical conversations with senior engineers and C-suite stakeholders alike; able to translate infrastructure tradeoffs for…
Added 11 hours ago
Senior Manager, CRM Engineering, Administration & Development - Field Enablement
Bristol Myers Squibb
Princeton, NJ
9+ years of overall IT experience in CRM software development, platform administration, and enterprise solution delivery - with demonstrated experience in senior technical leadership roles .
Added 13 hours ago
Software Development Manager, EC2 Control Plane, EC2 S4
Amazon
Arlington, VA
Do you want to lead the networking infrastructure that keeps one of the world's largest cloud platforms running? Amazon Elastic Compute Cloud (EC2) is looking for a Software Development…
Added 16 hours ago
Sr. Technical Program Manager, Amazon MGM Studios Tech
Amazon
Culver City, CA
Amazon MGM Studios is seeking a Senior Technical Program Manager to lead complex, cross-functional technology programs that power our production and post-production workflows. In this role,…
Added 17 hours ago
Senior Technical Program Manager, Leo Bus & Flight Operations
Amazon
Redmond, WA
As a Sr. Technical Program Manager you will own driving the execution, implementation, development, and test of Amazon Leo SW and tooling built to support it. The role will interface with…
Added 17 hours ago
Software Development Manager, Management Plane
Amazon
Seattle, WA
Are you a technical leader passionate about building world-class engineering teams? Do you excel at transforming ambitious technical visions into delivered products that impact millions of…
Added 17 hours ago
Sr Engineer - Identity Governance & Administration (Remote)
United Airlines
Chicago, IL
The Senior Engineer – Identity & Access Management is primarily responsible for advanced operational support of a large, complex Identity and Access Management (IAM) system with hands-on…
Added 1 day ago
Associate Director, Cloud Network Engineer
S&P Global
Princeton, NJ
…responsible for designing, securing, and automating S&P Global's cloud and hybrid network infrastructure. The Cloud Network Engineering team operates at the forefront of GCP adoption,…
Added 1 day ago
Senior Backend Software Architect
NKW ImmunityBio Inc
United States
The Senior Backend Software Architect will drive technical excellence across our organization. This hybrid role combines hands-on software development with high-level system architecture…
Added 1 day ago
Senior Technical Analyst System Administrator
Southern Maryland Electric Cooperative
Hughesville, MD
Southern Maryland Electric Cooperative has an immediate opening for a Senior Technical Analyst - System Administrator. This position is responsible for managing and supporting IT systems…
Added 1 day ago
Cloud Financial Operations Analyst
Toyota
Plano, TX
Reporting to the Senior Manager, the person in this role will join the Engineering, Cloud, and Software Development team to build and maintain secure, scalable, and resilient cloud…
Added 1 day ago
Technical Program Manager – Data Center Infrastructure (REMOTE)
Jabil
Austin, TX
Jabil is seeking a Technical Program Manager (TPM) focused on Data Center Infrastructure Engineering and Manufacturing. This position will directly contribute to the transformative growth…
Added 1 day ago
O
NPI Materials Program Manager
Oracle
Austin, TX
- $102,300 to $209,500 USD / year
Oracle Cloud Infrastructure (OCI) is seeking a Senior New Product Introduction Materials Program Manager to drive materials planning, manufacturing coordination, and supply execution…

Lumen Technologies

LEAD TECHNICAL PROJECT MANAGER-INDIA

HOME, IN, United States

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Job details

Apply by: Nov 2, 2026
Experience: Minimum 8 years of professional experience, including at least 5 years managing IT projects or programs.
Posting language: English
Posted: Oct 31, 2026

Original job description

Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.

At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter.

This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today. The Role

Lumen's Customer Financial Services team builds and runs the applications and processes behind billing, payments, collections, credit, and other customer financial operations. The Strategic Transformation PMO within CFS drives the organization's most important initiatives, including major ERP programs on SAP BRIM and SAP S/4HANA Finance, platform modernization, and new AI-powered workflows built with leading technology partners.

We're looking for a Senior Project Manager to lead strategic initiatives and other key projects from planning through delivery. Many of our current initiatives involve ERP systems, so exposure to SAP or other ERP projects is valuable, and the role may expand to support other areas of CFS over time. You'll own project plans, timelines, and schedules; manage work in Jira; act as a product manager for your initiatives; run Agile ceremonies and PI planning; and give clear readouts to management. You'll work closely with IT teams in India and the United States, along with finance, business, and other cross-functional teams, and you'll help strengthen the PMO team's practices and tools.

The Main Responsibilities

Project and Program Management

Plan, lead, and deliver strategic transformation initiatives and other CFS projects from initiation through closure, on time, within scope, and within budget.
Build and maintain detailed project plans, timelines, schedules, milestones, and resource plans.
Track progress, dependencies, risks, issues, and decisions (RAID), and drive resolution and escalation as needed.
Manage scope and change requests, keeping stakeholders aligned on priorities and trade-offs.
Work with IT teams in India and the US, and with finance, business, operations, and vendor teams, to coordinate cross-functional work and keep it moving.
Support budget tracking, capacity planning, and resource forecasting for assigned initiatives.

ERP Initiatives

Manage ERP initiatives, including projects on SAP BRIM and SAP S/4HANA Finance, such as implementations, enhancements, upgrades, and rollouts.
Manage the ERP project lifecycle, including requirements, design, build, testing, user acceptance testing, data migration, cutover, go-live, and hypercare.
Coordinate SAP functional and technical teams, system integrators, and vendors to keep scope, quality, and timelines on track.
Manage integrations and dependencies between ERP and surrounding systems, including .NET and Azure applications, billing platforms, and downstream finance and reporting systems.
Plan and track release and environment schedules in coordination with SAP and IT technical teams.
Partner with finance, billing, and order-to-cash business owners to make sure ERP solutions support business processes, financial controls, and audit requirements.
Support organizational change management, training, and business readiness for ERP deployments.

Agile Delivery and Jira Management

Own and manage Jira for assigned initiatives, including boards, epics, stories, workflows, filters, dashboards, and reports.
Lead backlog grooming and refinement sessions, making sure stories are well written, sized, prioritized, and have clear acceptance criteria.
Facilitate Scrum ceremonies, including daily stand-ups, sprint planning, sprint reviews, and retrospectives.
Plan, prepare for, and facilitate PI (Program Increment) planning sessions, including managing objectives, dependencies, and risks across teams.
Track and report Agile metrics such as velocity, burndown/burnup, predictability, and cycle time, and use them to improve delivery.

Product Management

Act as product manager or product owner for assigned initiatives: define the vision, goals, and roadmap with business stakeholders.
Gather and translate business requirements into epics, features, and user stories.
Prioritize the backlog based on business value, risk, and dependencies, and make sure delivered work meets business needs.
Define success measures and track outcomes after delivery.

Reporting and Stakeholder Communication

Prepare and present clear status reports, dashboards, and executive readouts to CFS management and senior leadership.
Communicate progress, risks, and decisions proactively to stakeholders in India and the US.

PMO Support

Support the Senior Manager of PMO with portfolio reporting, governance, and planning activities.
Help define, improve, and standardize PMO processes, templates, Jira standards, and best practices.
Mentor and support other project managers and team members on project management and Agile practices.

What We Look For in a Candidate

Mandatory Skills:

Bachelor's degree in Computer Science, Engineering, Business, or a related field; a Master's degree or MBA is a plus.
Minimum 8 years of professional experience, including at least 5 years managing IT projects or programs.
Proven track record of delivering complex, cross-functional projects with distributed teams across time zones.
Exposure to managing ERP projects, such as SAP or other ERP platforms.
Experience working with IT and cross-functional teams, including finance and business partners.
Comfortable with both Agile and waterfall delivery, and adapting the approach to the project.
Strong hands-on experience managing Jira: boards, workflows, epics and stories, JQL filters, dashboards, and reporting. Confluence experience is a plus.
Solid experience with Agile/Scrum, including facilitating ceremonies and backlog grooming.
Experience with scaled Agile frameworks such as SAFe, including facilitating or taking part in PI planning.
Experience in a product manager or product owner role, including writing user stories and managing a backlog.
Strong skills in planning, scheduling, risk management, and dependency management.
Excellent written and verbal communication skills, with the ability to create and present concise executive readouts.
Strong stakeholder management skills and the ability to influence without direct authority.
Proficiency with Microsoft Excel, PowerPoint, and project scheduling tools such as MS Project or Smartsheet.
Willingness to work regular overlapping hours with US-based teams.

Preferred Skills:

Certifications: PMP, PMI-ACP, PRINCE2, CSM, PSM, CSPO, or SAFe certifications (SAFe Agilist, POPM, RTE, or SPC). Certifications are a plus but not required.
Experience managing projects on SAP BRIM (Convergent Mediation, Convergent Invoicing) or SAP S/4HANA Finance (FI/CO, FI-CA).
Understanding of order-to-cash, billing, invoicing, and financial accounting processes.
Familiarity with SAP Activate or other ERP project methodologies, and experience managing system integrators or ERP vendors.
SAP certifications, such as SAP Activate Project Manager.
Experience in a PMO setting, including portfolio governance and reporting.
Experience leading other transformation programs, such as application modernization, cloud migration, or process automation.
Familiarity with software development on .NET and Microsoft Azure, or a technical background in software engineering.
Exposure to AI/ML initiatives or data platforms, such as Microsoft AI services or Palantir Foundry/AIP.

Telecom industry experience, especially subscription or usage-based billing, collections, and revenue management.

Requisition #: 343995

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, religion, colour, sex, age, disability or sexual orientation or any other status protected by local or national law. We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Privacy Notice

Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Applicant Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.

To review Lumen’s Global Employment Applicant and Talent Community Privacy Notice, please visit: https://jobs.lumen.com/global/en/privacy-notice

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

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More about this job

Skills

ERP
SAP
SAP S/4HANA
Manage work
Jira
Agile
Program management
Forecasting
.NET
Microsoft Azure
Reporting
Business processes
Change management
Communication skills
Project management
Computer science
Scrum
Scheduling
Risk management
Stakeholder management
Microsoft Excel
Microsoft PowerPoint
Microsoft Project
Smartsheet
PMP
Paramedic
PRINCE2
CSM
PSM
SPC
Accounting department processes
Software development
ML
Manage hospitality revenue

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