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Added 2 hours ago
C
Senior Project Manager-Supply Chain
Capgemini
New York, NY, NY
- $106,906 to $281,842 USD / year
At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies…
Added 3 hours ago
Director of Academic Finance & Strategic Planning
Cornell Univ (NYS Colleges & Exper Sta)
United States
Located in Ithaca, N.Y., Cornell University is a bold, innovative, inclusive, and dynamic teaching and research university where staff, faculty, and students alike are challenged to make an…
Added 4 hours ago
Lead Business Execution Consultant - Unsecured Lending Operations
B10 Wells Fargo Bank, N. A.
CHARLOTTE, NC · CHANDLER, AZ · WEST DES MOINES, IA
Wells Fargo is seeking a Lead Business Execution Consultant for Unsecured Lending Operations (ULO). This role is responsible for developing and advancing leader and employee enablement…
Added 6 hours ago
AU
Director Project Controls, Data Centers
AtkinsRealis USA Inc.
United States
- $200,000 to $250,000 USD / year
…Our company purpose is to build a better world for our planet and its people. We recognize the importance of making sure that our clients and employees, feel this purpose every day.…
Added 8 hours ago
Senior Program Manager of Production Programs Portfolio 1
L3Harris
Camden, NJ
Job Title: Senior Program Manager of Production Programs Portfolio
Added 9 hours ago
Program Manager, Transformation Office
AVEVA Solutions
Philadelphia, PA
The Program Manager will lead strategic transformation programs within AVEVA's Transformation Office, driving initiatives that improve business performance across people, process, and…
Added 13 hours ago
A
Cybersecurity Manager - Utilities Industry
Accenture
Oklahoma City, OK
- $94,400 to $293,800 USD / year
Accenture’s Cybersecurity practice, a global leader in delivering end-to-end cybersecurity services across strategy, risk management, digital identity, cyber defense, and managed security.…
Added 15 hours ago
Social Solutions Manager
Channel Factory
Remote, United States
Channel Factory provides intelligent marketing solutions for the next generation of contextual safety, suitability, and performance for brands and agencies. Our platform helps marketers…
Added 15 hours ago
Social Solutions Manager
Channel Factory
Remote, United States
Channel Factory provides intelligent marketing solutions for the next generation of contextual safety, suitability, and performance for brands and agencies. Our platform helps marketers…
Added 15 hours ago
Paid Social Manager
Channel Factory
Remote, United States
Channel Factory provides intelligent marketing solutions for the next generation of contextual safety, suitability, and performance for brands and agencies. Our platform helps marketers…
Added 15 hours ago
Paid Social Manager
Channel Factory
Remote, United States
Channel Factory provides intelligent marketing solutions for the next generation of contextual safety, suitability, and performance for brands and agencies. Our platform helps marketers…
Added 15 hours ago
Senior Risk Manager - Inventory Trust, Inventory Evaluation
Amazon
Seattle, WA
You'll start your morning reviewing inventory clearance dashboards - tracking dwell times, disposition progress, and emerging bad actor patterns across global marketplaces. By mid-morning,…
Added 21 hours ago
SAP Program Management Senior Manager
Accenture LLP Company
3900 Great Plains Dr. S., MS · NY
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40…
Added 1 day ago
Senior Staff Product Manager
Integral Ad Science, Inc.
NY
We are seeking a Senior Staff Product Manager to lead our Fraud and Ad Quality team. This team owns our ad fraud and ad quality technology that enables advertisers to measure and avoid…
Added 1 day ago
C6
Senior Manager, Software Quality Assurance
Company 601 LivaNova USA Inc
United States
- $150,000 to $175,000 USD / year
As our Senior Manager, Software Quality Assurance, you will lead the software quality function while applying hands-on software development knowledge to ensure product software, firmware,…
Added 1 day ago
P
Clinical Study Team Lead
Pfizer
Collegeville, PA
- $176,600 to $294,300 USD / year
A skilled project manager and matrix leader, accountable for guiding multidisciplinary study teams in the successful execution of multiple complex global studies and programs.
Added 1 day ago
Senior Digital Content Manager
US Offices & Unit
NY · Philadelphia, PA
Morgan, Lewis & Bockius LLP, one of the world’s leading global law firms with offices in strategic hubs of commerce, law, and government across North America, Asia, Europe, and the Middle…
Added 1 day ago
District Manager Imperial Gateway
Wells Fargo Bank, N. A.
SOUTH GATE, CA
Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and…
Added 1 day ago
Network Engineering/Operations Site Lead
Leidos
Fort Belvoir, VA
Military veterans - particularly former senior enlisted leaders, warrant officers, and officers with experience leading technical teams, communications units, cyber operations, or…
Added 1 day ago
Technical Program Lead
Leidos
San Diego, CA
The selected candidate will serve as the onsite Technical Program Led and senior technical representative, working closely with the Leidos Project Manager, customer leadership, engineers,…
Added 1 day ago
Program Director, Space Electromagnetic Warfare
GRVTY
Sterling, VA
The Program Director owns end-to-end delivery of complex space electromagnetic warfare (EW) programs, from contract award through development, integration, test, deployment, and…
Added 1 day ago
P
Senior Manager, Integrated Insights & Strategy, Brand Strategy
Pfizer
New York City, NY
- $124,400 to $207,400 USD / year
Pfizer's Specialty Care Integrated Insights & Strategy (IIS) team is seeking a Senior Manager, Integrated Insights & Strategy who both derives insight and shapes strategy for a priority…
Added 1 day ago
UO
Director for Development, Global Affairs
University of Washington
Seattle, WA
- $115,584 USD / year
This role provides senior-level leadership for philanthropic strategy, managing a portfolio that includes major and principal gifts, and positions global affairs and education essential to…
Added 1 day ago
Senior Global Creator Programs Manager
Amazon
Seattle, WA
The Sr. Global Creator Programs Manager owns the end-to-end execution of Twitch's global scaled creator activation program, a structured system that recruits, develops, and retains creators…
Added 1 day ago
Sr Program Manager, Benefits , DSP, Value Added Services
Amazon
Nashville, TN
Do you want to lead design of one of Amazon's last mile business programs? Do you thrive while working backwards from a customer problem statement and designing entirely new programs from…

Lumen Technologies

LEAD TECHNICAL PROJECT MANAGER-INDIA

HOME, IN, United States

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Job details

Apply by: Nov 10, 2026
Experience: Minimum 8 years of professional experience, including at least 5 years managing IT projects or programs.
Posting language: English
Posted: Oct 31, 2026

Original job description

Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.

At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter.

This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today. The Role

Lumen's Customer Financial Services team builds and runs the applications and processes behind billing, payments, collections, credit, and other customer financial operations. The Strategic Transformation PMO within CFS drives the organization's most important initiatives, including major ERP programs on SAP BRIM and SAP S/4HANA Finance, platform modernization, and new AI-powered workflows built with leading technology partners.

We're looking for a Senior Project Manager to lead strategic initiatives and other key projects from planning through delivery. Many of our current initiatives involve ERP systems, so exposure to SAP or other ERP projects is valuable, and the role may expand to support other areas of CFS over time. You'll own project plans, timelines, and schedules; manage work in Jira; act as a product manager for your initiatives; run Agile ceremonies and PI planning; and give clear readouts to management. You'll work closely with IT teams in India and the United States, along with finance, business, and other cross-functional teams, and you'll help strengthen the PMO team's practices and tools.

The Main Responsibilities

Project and Program Management

Plan, lead, and deliver strategic transformation initiatives and other CFS projects from initiation through closure, on time, within scope, and within budget.
Build and maintain detailed project plans, timelines, schedules, milestones, and resource plans.
Track progress, dependencies, risks, issues, and decisions (RAID), and drive resolution and escalation as needed.
Manage scope and change requests, keeping stakeholders aligned on priorities and trade-offs.
Work with IT teams in India and the US, and with finance, business, operations, and vendor teams, to coordinate cross-functional work and keep it moving.
Support budget tracking, capacity planning, and resource forecasting for assigned initiatives.

ERP Initiatives

Manage ERP initiatives, including projects on SAP BRIM and SAP S/4HANA Finance, such as implementations, enhancements, upgrades, and rollouts.
Manage the ERP project lifecycle, including requirements, design, build, testing, user acceptance testing, data migration, cutover, go-live, and hypercare.
Coordinate SAP functional and technical teams, system integrators, and vendors to keep scope, quality, and timelines on track.
Manage integrations and dependencies between ERP and surrounding systems, including .NET and Azure applications, billing platforms, and downstream finance and reporting systems.
Plan and track release and environment schedules in coordination with SAP and IT technical teams.
Partner with finance, billing, and order-to-cash business owners to make sure ERP solutions support business processes, financial controls, and audit requirements.
Support organizational change management, training, and business readiness for ERP deployments.

Agile Delivery and Jira Management

Own and manage Jira for assigned initiatives, including boards, epics, stories, workflows, filters, dashboards, and reports.
Lead backlog grooming and refinement sessions, making sure stories are well written, sized, prioritized, and have clear acceptance criteria.
Facilitate Scrum ceremonies, including daily stand-ups, sprint planning, sprint reviews, and retrospectives.
Plan, prepare for, and facilitate PI (Program Increment) planning sessions, including managing objectives, dependencies, and risks across teams.
Track and report Agile metrics such as velocity, burndown/burnup, predictability, and cycle time, and use them to improve delivery.

Product Management

Act as product manager or product owner for assigned initiatives: define the vision, goals, and roadmap with business stakeholders.
Gather and translate business requirements into epics, features, and user stories.
Prioritize the backlog based on business value, risk, and dependencies, and make sure delivered work meets business needs.
Define success measures and track outcomes after delivery.

Reporting and Stakeholder Communication

Prepare and present clear status reports, dashboards, and executive readouts to CFS management and senior leadership.
Communicate progress, risks, and decisions proactively to stakeholders in India and the US.

PMO Support

Support the Senior Manager of PMO with portfolio reporting, governance, and planning activities.
Help define, improve, and standardize PMO processes, templates, Jira standards, and best practices.
Mentor and support other project managers and team members on project management and Agile practices.

What We Look For in a Candidate

Mandatory Skills:

Bachelor's degree in Computer Science, Engineering, Business, or a related field; a Master's degree or MBA is a plus.
Minimum 8 years of professional experience, including at least 5 years managing IT projects or programs.
Proven track record of delivering complex, cross-functional projects with distributed teams across time zones.
Exposure to managing ERP projects, such as SAP or other ERP platforms.
Experience working with IT and cross-functional teams, including finance and business partners.
Comfortable with both Agile and waterfall delivery, and adapting the approach to the project.
Strong hands-on experience managing Jira: boards, workflows, epics and stories, JQL filters, dashboards, and reporting. Confluence experience is a plus.
Solid experience with Agile/Scrum, including facilitating ceremonies and backlog grooming.
Experience with scaled Agile frameworks such as SAFe, including facilitating or taking part in PI planning.
Experience in a product manager or product owner role, including writing user stories and managing a backlog.
Strong skills in planning, scheduling, risk management, and dependency management.
Excellent written and verbal communication skills, with the ability to create and present concise executive readouts.
Strong stakeholder management skills and the ability to influence without direct authority.
Proficiency with Microsoft Excel, PowerPoint, and project scheduling tools such as MS Project or Smartsheet.
Willingness to work regular overlapping hours with US-based teams.

Preferred Skills:

Certifications: PMP, PMI-ACP, PRINCE2, CSM, PSM, CSPO, or SAFe certifications (SAFe Agilist, POPM, RTE, or SPC). Certifications are a plus but not required.
Experience managing projects on SAP BRIM (Convergent Mediation, Convergent Invoicing) or SAP S/4HANA Finance (FI/CO, FI-CA).
Understanding of order-to-cash, billing, invoicing, and financial accounting processes.
Familiarity with SAP Activate or other ERP project methodologies, and experience managing system integrators or ERP vendors.
SAP certifications, such as SAP Activate Project Manager.
Experience in a PMO setting, including portfolio governance and reporting.
Experience leading other transformation programs, such as application modernization, cloud migration, or process automation.
Familiarity with software development on .NET and Microsoft Azure, or a technical background in software engineering.
Exposure to AI/ML initiatives or data platforms, such as Microsoft AI services or Palantir Foundry/AIP.

Telecom industry experience, especially subscription or usage-based billing, collections, and revenue management.

Requisition #: 343995

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, religion, colour, sex, age, disability or sexual orientation or any other status protected by local or national law. We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Privacy Notice

Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Applicant Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.

To review Lumen’s Global Employment Applicant and Talent Community Privacy Notice, please visit: https://jobs.lumen.com/global/en/privacy-notice

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

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More about this job

Skills

ERP
SAP
SAP S/4HANA
Manage work
Jira
Agile
Program management
Forecasting
.NET
Microsoft Azure
Reporting
Business processes
Change management
Communication skills
Project management
Computer science
Scrum
Scheduling
Risk management
Stakeholder management
Microsoft Excel
Microsoft PowerPoint
Microsoft Project
Smartsheet
PMP
Paramedic
PRINCE2
CSM
PSM
SPC
Accounting department processes
Software development
ML
Manage hospitality revenue

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