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Added 1 min ago
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Lead Datacenter Cable Technician - Traveling
TEKsystems
Atlanta, GA
- $25 to $32 USD / hour
Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks…
Added 33 mins ago
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Senior Business Analyst
TEKsystems
Memphis, TN
- $65 USD / hour
FedEx is actively migrating three core Weekly Forecast Manager applications supporting APAC, USI, and EU operations. TGS has been selected to deliver the migration effort, modernization…
Added 50 mins ago
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Senior Product & Agile Coach
The Walt Disney Company
Seattle, WA
- $148,300 to $218,700 USD / year
5-7 years of experience in Product Management, Product Operations, Business Analysis, or Agile Delivery within a large enterprise environment
Added 1 hour ago
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Application Developer
TEKsystems
Morton, IL
- $25 to $40 USD / hour
Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks…
Added 1 hour ago
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Data Center Construction Manager
TEKsystems
DeKalb, IL
- $60 to $90 USD / hour
Data Center Construction Manager/Owner's Representative Job Description
Added 1 hour ago
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Construction Manager (OFCI & Equipment Management) - IL
TEKsystems
DeKalb, IL
- $80 to $100 USD / hour
The Construction Manager works directly for the DC Ops Field Management (FOI), Sr. Field Ops Construction Program Manager supporting the strategic and tactical delivery of the data center…
Added 1 hour ago
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Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
CHICAGO, IL
- $18.25 to $25 USD / hour
Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy…
Added 1 hour ago
Senior Engineer – Identity & Access Management (Remote)
United Airlines
Chicago, IL
…resilience. United's CDR team plays a critical role in protecting our operations by enabling secure and resilient systems, managing threats and vulnerabilities, and ensuring swift response…
Added 1 hour ago
Cost Transformation&Strategy Associate Manager - 414897
PepsiCo Corp
Chicago, IL
Added 1 hour ago
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Assistant Nurse Manager - Neonatal ICU, Full-Time, Nights **NICU Experience Highly Preferred & Specialty Certification Required**
NYU Langone Medical Center
Mineola, NY
- $151,049.99 to $151,050 USD / year
- Full-time
…goals of the institution, departments of nursing, unit, or program. Assists the nurse manager to develop and sustain an environment of excellence in patient/family service, growth and…
Added 1 hour ago
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Assistant Nurse Manager - Main PACU, Nights
NYU Langone Medical Center
Mineola, NY
- $151,049.99 to $151,050 USD / year
…goals of the institution, departments of nursing, unit, or program. Assists the nurse manager to develop and sustain an environment of excellence in patient/family service, growth and…
Added 1 hour ago
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Senior Product Manager (Commercial Lending)
KeyBank
Amherst, NY
- $96,000 to $181,000 USD / year
This is a senior product leadership role with accountability for product vision, business outcomes, team development, and end-to-end execution. The successful candidate will translate…
Added 1 hour ago
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Ad Operations Analyst
TEKsystems
New York, NY
- $50 to $60 USD / hour
Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks…
Added 1 hour ago
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Salesforce CRM Technical Project Manager (Luxury Retail)
TEKsystems
New York, NY
- $70 to $80 USD / hour
Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks…
Added 1 hour ago
Cybersecurity Project Manager
Mphasis Corporation
NEW YORK, NY
Added 1 hour ago
BTIG: Technology, Project Manager, Director
U.S. Bank
New York, NY
BTIG is seeking an experienced senior Project Manager to lead high-impact technology projects, ensuring alignment with business goals, timelines, budgets, and quality standards. You will…
Added 1 hour ago
Oliver Wyman Insurance & Asset Management Engagement Manager
Marsh McLennan Inc.
NEW YORK, NY
…industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 5,000 professionals around the world who work…
Added 1 hour ago
Senior Technology (Gen AI) Delivery Manager
Marsh McLennan Inc.
NEW YORK, NY
We are looking for a Senior Technology Delivery Manager to join the OW AI Program (Quotient Inside), Oliver Wyman's internal AI transformation program focused on making OW an AI-native firm…
Added 1 hour ago
Oliver Wyman Insurance & Asset Management Engagement Manager
Marsh McLennan Inc.
NEW YORK, NY
…industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 5,000 professionals around the world who work…
Added 1 hour ago
Chief Operating Officer / Business Manager Fixed Income & Currencies Energy
Deutsche Bank
NEW YORK, NY
Job Description:Job Title Chief Operating Officer / Business Manager - Fixed Income & Currencies - Energy TradingCorporate Title Vice PresidentLocation New York, NYOverviewYou will be a…
Added 1 hour ago
Oliver Wyman Senior Manager, Growth and Strategic Initiatives
Marsh McLennan Inc.
NEW YORK, NY
…insurance: Life, Health and Property/Casualty. Oliver Wyman is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management…
Added 2 hours ago
LEAD TECHNICAL PROJECT MANAGER-INDIA
Lumen Technologies
HOME, IN
…payments, collections, credit, and other customer financial operations. The Strategic Transformation PMO within CFS drives the organization's most important initiatives, including major ERP…
Added 2 hours ago
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Senior Technology Designer
TEKsystems
Lakewood, CO
- $75,000 to $105,000 USD / year
Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks…
Added 3 hours ago
Airport Operations Digital Delivery Manager
HNTB
Detroit, MI
…stakeholder alignment, and long-term value realization. The Airport Operations Delivery Manager also contributes to business development, thought leadership, industry engagement, and the…
Added 3 hours ago
IFS Cloud Solution Architect
Deloitte
Detroit, MI
…infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by…

Lumen Technologies

LEAD TECHNICAL PROJECT MANAGER-INDIA

HOME, IN, United States

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Job details

Apply by: Nov 2, 2026
Experience: Minimum 8 years of professional experience, including at least 5 years managing IT projects or programs.
Posting language: English
Posted: Oct 31, 2026

Original job description

Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.

At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter.

This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today. The Role

Lumen's Customer Financial Services team builds and runs the applications and processes behind billing, payments, collections, credit, and other customer financial operations. The Strategic Transformation PMO within CFS drives the organization's most important initiatives, including major ERP programs on SAP BRIM and SAP S/4HANA Finance, platform modernization, and new AI-powered workflows built with leading technology partners.

We're looking for a Senior Project Manager to lead strategic initiatives and other key projects from planning through delivery. Many of our current initiatives involve ERP systems, so exposure to SAP or other ERP projects is valuable, and the role may expand to support other areas of CFS over time. You'll own project plans, timelines, and schedules; manage work in Jira; act as a product manager for your initiatives; run Agile ceremonies and PI planning; and give clear readouts to management. You'll work closely with IT teams in India and the United States, along with finance, business, and other cross-functional teams, and you'll help strengthen the PMO team's practices and tools.

The Main Responsibilities

Project and Program Management

Plan, lead, and deliver strategic transformation initiatives and other CFS projects from initiation through closure, on time, within scope, and within budget.
Build and maintain detailed project plans, timelines, schedules, milestones, and resource plans.
Track progress, dependencies, risks, issues, and decisions (RAID), and drive resolution and escalation as needed.
Manage scope and change requests, keeping stakeholders aligned on priorities and trade-offs.
Work with IT teams in India and the US, and with finance, business, operations, and vendor teams, to coordinate cross-functional work and keep it moving.
Support budget tracking, capacity planning, and resource forecasting for assigned initiatives.

ERP Initiatives

Manage ERP initiatives, including projects on SAP BRIM and SAP S/4HANA Finance, such as implementations, enhancements, upgrades, and rollouts.
Manage the ERP project lifecycle, including requirements, design, build, testing, user acceptance testing, data migration, cutover, go-live, and hypercare.
Coordinate SAP functional and technical teams, system integrators, and vendors to keep scope, quality, and timelines on track.
Manage integrations and dependencies between ERP and surrounding systems, including .NET and Azure applications, billing platforms, and downstream finance and reporting systems.
Plan and track release and environment schedules in coordination with SAP and IT technical teams.
Partner with finance, billing, and order-to-cash business owners to make sure ERP solutions support business processes, financial controls, and audit requirements.
Support organizational change management, training, and business readiness for ERP deployments.

Agile Delivery and Jira Management

Own and manage Jira for assigned initiatives, including boards, epics, stories, workflows, filters, dashboards, and reports.
Lead backlog grooming and refinement sessions, making sure stories are well written, sized, prioritized, and have clear acceptance criteria.
Facilitate Scrum ceremonies, including daily stand-ups, sprint planning, sprint reviews, and retrospectives.
Plan, prepare for, and facilitate PI (Program Increment) planning sessions, including managing objectives, dependencies, and risks across teams.
Track and report Agile metrics such as velocity, burndown/burnup, predictability, and cycle time, and use them to improve delivery.

Product Management

Act as product manager or product owner for assigned initiatives: define the vision, goals, and roadmap with business stakeholders.
Gather and translate business requirements into epics, features, and user stories.
Prioritize the backlog based on business value, risk, and dependencies, and make sure delivered work meets business needs.
Define success measures and track outcomes after delivery.

Reporting and Stakeholder Communication

Prepare and present clear status reports, dashboards, and executive readouts to CFS management and senior leadership.
Communicate progress, risks, and decisions proactively to stakeholders in India and the US.

PMO Support

Support the Senior Manager of PMO with portfolio reporting, governance, and planning activities.
Help define, improve, and standardize PMO processes, templates, Jira standards, and best practices.
Mentor and support other project managers and team members on project management and Agile practices.

What We Look For in a Candidate

Mandatory Skills:

Bachelor's degree in Computer Science, Engineering, Business, or a related field; a Master's degree or MBA is a plus.
Minimum 8 years of professional experience, including at least 5 years managing IT projects or programs.
Proven track record of delivering complex, cross-functional projects with distributed teams across time zones.
Exposure to managing ERP projects, such as SAP or other ERP platforms.
Experience working with IT and cross-functional teams, including finance and business partners.
Comfortable with both Agile and waterfall delivery, and adapting the approach to the project.
Strong hands-on experience managing Jira: boards, workflows, epics and stories, JQL filters, dashboards, and reporting. Confluence experience is a plus.
Solid experience with Agile/Scrum, including facilitating ceremonies and backlog grooming.
Experience with scaled Agile frameworks such as SAFe, including facilitating or taking part in PI planning.
Experience in a product manager or product owner role, including writing user stories and managing a backlog.
Strong skills in planning, scheduling, risk management, and dependency management.
Excellent written and verbal communication skills, with the ability to create and present concise executive readouts.
Strong stakeholder management skills and the ability to influence without direct authority.
Proficiency with Microsoft Excel, PowerPoint, and project scheduling tools such as MS Project or Smartsheet.
Willingness to work regular overlapping hours with US-based teams.

Preferred Skills:

Certifications: PMP, PMI-ACP, PRINCE2, CSM, PSM, CSPO, or SAFe certifications (SAFe Agilist, POPM, RTE, or SPC). Certifications are a plus but not required.
Experience managing projects on SAP BRIM (Convergent Mediation, Convergent Invoicing) or SAP S/4HANA Finance (FI/CO, FI-CA).
Understanding of order-to-cash, billing, invoicing, and financial accounting processes.
Familiarity with SAP Activate or other ERP project methodologies, and experience managing system integrators or ERP vendors.
SAP certifications, such as SAP Activate Project Manager.
Experience in a PMO setting, including portfolio governance and reporting.
Experience leading other transformation programs, such as application modernization, cloud migration, or process automation.
Familiarity with software development on .NET and Microsoft Azure, or a technical background in software engineering.
Exposure to AI/ML initiatives or data platforms, such as Microsoft AI services or Palantir Foundry/AIP.

Telecom industry experience, especially subscription or usage-based billing, collections, and revenue management.

Requisition #: 343995

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, religion, colour, sex, age, disability or sexual orientation or any other status protected by local or national law. We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Privacy Notice

Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Applicant Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.

To review Lumen’s Global Employment Applicant and Talent Community Privacy Notice, please visit: https://jobs.lumen.com/global/en/privacy-notice

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

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More about this job

Skills

ERP
SAP
SAP S/4HANA
Manage work
Jira
Agile
Program management
Forecasting
.NET
Microsoft Azure
Reporting
Business processes
Change management
Communication skills
Project management
Computer science
Scrum
Scheduling
Risk management
Stakeholder management
Microsoft Excel
Microsoft PowerPoint
Microsoft Project
Smartsheet
PMP
Paramedic
PRINCE2
CSM
PSM
SPC
Accounting department processes
Software development
ML
Manage hospitality revenue

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