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Added 17 mins ago
Assistant Project Manager - AI Data Centers
Jacobs
Lawrence, KS
Jacobs is the #1-ranked design firm on ENR’s Top 500 Design Firms list - for the seventh consecutive year - and the #1 Program Management firm globally (ENR, 2026). We are not riding the…
Added 17 mins ago
Senior Advanced Manufacturing Engineer (CCA, PBA, SMT, PCBA)
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Added 17 mins ago
Electrical Engineer - Power System Studies (Distribution) Job Details | Black & Veatch Family of Companies
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Added 17 mins ago
Civil - Senior Engineering Technician - BESS Job Details | Black & Veatch Family of Companies
Black & Veatch
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…Functioning in a lead technician capacity, this position performs technical tasks requiring advanced knowledge of civil engineering principles and practices, with a focus on creating and…
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Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence…
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Piping Superintendent - Simple Cycle - Oklahoma Job Details | Black & Veatch Family of Companies
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From field engineering to project management to quality and startup, you’ll work with cutting‑edge technology, learn from seasoned experts, and grow through real‑world, hands‑on experience.…
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Solar Survey Party Chief Job Details | Black & Veatch Family of Companies
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CAP Manager - Second Shift
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Added 17 mins ago
Technical Project Manager
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As a Project Manager in the Deloitte Technology-US (DT-US) Office of the CIO (OCIO) PMO team, you will apply sound project-management practices to support delivery of major internal…
Added 17 mins ago
NIAR Engineering Program Manager
Wichita State University
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Added 17 mins ago
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…critical cyber capabilities, including identity and access management. As a Lead Managed Services Engineer II, you will lead the design, implementation, and evolution of policy-based access…
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Collaborate with business and technical partners to support the HRSD functional areas and roadmap, including colleague portal and HR Knowledge Management.
Added 17 mins ago
Associate Product Manager
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Topeka, KS
2+ years of experience in product management, product operations, technical program management, implementation, solutions consulting, or a similar role at a software or technology company
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Product Operations Specialist
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2+ years in product operations, product support, release or program management, or a comparable cross-functional operations role in a software or platform organization
Added 17 mins ago
Director, Technical Program Management (Remote-Eligible)
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Do you love driving complex technical initiatives and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and…
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Shawnee, KS
Notify Lead Operation Technician and Regional Manager of shutdown or major changes in power output of unit.
Added 18 mins ago
Quality Manager (Olathe, Kansas (KS), US, 66061)
SPX
Olathe, KS
The Senior Quality Manager serves as a key leader partnering with Engineering, Manufacturing, Continuous Improvement, Sourcing, Service, Project Management, and Commercial teams to improve…
Added 23 mins ago
SB
Behavioral Health Senior Program Manager - Youth Collaborative and Justice Involved Services*
San Bernardino County
San Bernardino, CA
- $57.8 to $81.62 USD / hour
…professionals to apply for the position of Behavioral Health Senior Program Manager within the Youth Collaborative and Justice Involved Services (YCJIS) division. Incumbents report directly…
Added 23 mins ago
SB
Behavioral Health Program Manager I - Children and Youth Collaborative Services*
San Bernardino County
San Bernardino, CA
- $46.03 to $64.92 USD / hour
The Department of Behavioral Health (DBH) is currently accepting applications for Behavioral Health Program Managers I* to serve Children and Youth Collaborative Services (CYCS) within the…
Added 25 mins ago
Supervisory Medical Administration Specialist
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White City, OR
Summary The Member Services Manager provides first-line supervisory, technical, and administrative leadership for a diverse portfolio of Veteran-facing administrative programs essential to…
Added 25 mins ago
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Added 28 mins ago
E-Discovery Project Manager
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The Project Manager position consists primarily of project management and technical work, rather than legal work. The E-Discovery Project Manager will support Law Department attorneys as…

Lumen Technologies

LEAD TECHNICAL PROJECT MANAGER-INDIA

HOME, IN, United States

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Job details

Apply by: Nov 2, 2026
Experience: Minimum 8 years of professional experience, including at least 5 years managing IT projects or programs.
Posting language: English
Posted: Oct 31, 2026

Original job description

Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.

At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter.

This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today. The Role

Lumen's Customer Financial Services team builds and runs the applications and processes behind billing, payments, collections, credit, and other customer financial operations. The Strategic Transformation PMO within CFS drives the organization's most important initiatives, including major ERP programs on SAP BRIM and SAP S/4HANA Finance, platform modernization, and new AI-powered workflows built with leading technology partners.

We're looking for a Senior Project Manager to lead strategic initiatives and other key projects from planning through delivery. Many of our current initiatives involve ERP systems, so exposure to SAP or other ERP projects is valuable, and the role may expand to support other areas of CFS over time. You'll own project plans, timelines, and schedules; manage work in Jira; act as a product manager for your initiatives; run Agile ceremonies and PI planning; and give clear readouts to management. You'll work closely with IT teams in India and the United States, along with finance, business, and other cross-functional teams, and you'll help strengthen the PMO team's practices and tools.

The Main Responsibilities

Project and Program Management

Plan, lead, and deliver strategic transformation initiatives and other CFS projects from initiation through closure, on time, within scope, and within budget.
Build and maintain detailed project plans, timelines, schedules, milestones, and resource plans.
Track progress, dependencies, risks, issues, and decisions (RAID), and drive resolution and escalation as needed.
Manage scope and change requests, keeping stakeholders aligned on priorities and trade-offs.
Work with IT teams in India and the US, and with finance, business, operations, and vendor teams, to coordinate cross-functional work and keep it moving.
Support budget tracking, capacity planning, and resource forecasting for assigned initiatives.

ERP Initiatives

Manage ERP initiatives, including projects on SAP BRIM and SAP S/4HANA Finance, such as implementations, enhancements, upgrades, and rollouts.
Manage the ERP project lifecycle, including requirements, design, build, testing, user acceptance testing, data migration, cutover, go-live, and hypercare.
Coordinate SAP functional and technical teams, system integrators, and vendors to keep scope, quality, and timelines on track.
Manage integrations and dependencies between ERP and surrounding systems, including .NET and Azure applications, billing platforms, and downstream finance and reporting systems.
Plan and track release and environment schedules in coordination with SAP and IT technical teams.
Partner with finance, billing, and order-to-cash business owners to make sure ERP solutions support business processes, financial controls, and audit requirements.
Support organizational change management, training, and business readiness for ERP deployments.

Agile Delivery and Jira Management

Own and manage Jira for assigned initiatives, including boards, epics, stories, workflows, filters, dashboards, and reports.
Lead backlog grooming and refinement sessions, making sure stories are well written, sized, prioritized, and have clear acceptance criteria.
Facilitate Scrum ceremonies, including daily stand-ups, sprint planning, sprint reviews, and retrospectives.
Plan, prepare for, and facilitate PI (Program Increment) planning sessions, including managing objectives, dependencies, and risks across teams.
Track and report Agile metrics such as velocity, burndown/burnup, predictability, and cycle time, and use them to improve delivery.

Product Management

Act as product manager or product owner for assigned initiatives: define the vision, goals, and roadmap with business stakeholders.
Gather and translate business requirements into epics, features, and user stories.
Prioritize the backlog based on business value, risk, and dependencies, and make sure delivered work meets business needs.
Define success measures and track outcomes after delivery.

Reporting and Stakeholder Communication

Prepare and present clear status reports, dashboards, and executive readouts to CFS management and senior leadership.
Communicate progress, risks, and decisions proactively to stakeholders in India and the US.

PMO Support

Support the Senior Manager of PMO with portfolio reporting, governance, and planning activities.
Help define, improve, and standardize PMO processes, templates, Jira standards, and best practices.
Mentor and support other project managers and team members on project management and Agile practices.

What We Look For in a Candidate

Mandatory Skills:

Bachelor's degree in Computer Science, Engineering, Business, or a related field; a Master's degree or MBA is a plus.
Minimum 8 years of professional experience, including at least 5 years managing IT projects or programs.
Proven track record of delivering complex, cross-functional projects with distributed teams across time zones.
Exposure to managing ERP projects, such as SAP or other ERP platforms.
Experience working with IT and cross-functional teams, including finance and business partners.
Comfortable with both Agile and waterfall delivery, and adapting the approach to the project.
Strong hands-on experience managing Jira: boards, workflows, epics and stories, JQL filters, dashboards, and reporting. Confluence experience is a plus.
Solid experience with Agile/Scrum, including facilitating ceremonies and backlog grooming.
Experience with scaled Agile frameworks such as SAFe, including facilitating or taking part in PI planning.
Experience in a product manager or product owner role, including writing user stories and managing a backlog.
Strong skills in planning, scheduling, risk management, and dependency management.
Excellent written and verbal communication skills, with the ability to create and present concise executive readouts.
Strong stakeholder management skills and the ability to influence without direct authority.
Proficiency with Microsoft Excel, PowerPoint, and project scheduling tools such as MS Project or Smartsheet.
Willingness to work regular overlapping hours with US-based teams.

Preferred Skills:

Certifications: PMP, PMI-ACP, PRINCE2, CSM, PSM, CSPO, or SAFe certifications (SAFe Agilist, POPM, RTE, or SPC). Certifications are a plus but not required.
Experience managing projects on SAP BRIM (Convergent Mediation, Convergent Invoicing) or SAP S/4HANA Finance (FI/CO, FI-CA).
Understanding of order-to-cash, billing, invoicing, and financial accounting processes.
Familiarity with SAP Activate or other ERP project methodologies, and experience managing system integrators or ERP vendors.
SAP certifications, such as SAP Activate Project Manager.
Experience in a PMO setting, including portfolio governance and reporting.
Experience leading other transformation programs, such as application modernization, cloud migration, or process automation.
Familiarity with software development on .NET and Microsoft Azure, or a technical background in software engineering.
Exposure to AI/ML initiatives or data platforms, such as Microsoft AI services or Palantir Foundry/AIP.

Telecom industry experience, especially subscription or usage-based billing, collections, and revenue management.

Requisition #: 343995

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, religion, colour, sex, age, disability or sexual orientation or any other status protected by local or national law. We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Privacy Notice

Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Applicant Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.

To review Lumen’s Global Employment Applicant and Talent Community Privacy Notice, please visit: https://jobs.lumen.com/global/en/privacy-notice

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

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More about this job

Skills

ERP
SAP
SAP S/4HANA
Manage work
Jira
Agile
Program management
Forecasting
.NET
Microsoft Azure
Reporting
Business processes
Change management
Communication skills
Project management
Computer science
Scrum
Scheduling
Risk management
Stakeholder management
Microsoft Excel
Microsoft PowerPoint
Microsoft Project
Smartsheet
PMP
Paramedic
PRINCE2
CSM
PSM
SPC
Accounting department processes
Software development
ML
Manage hospitality revenue

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