Service Coordinator

Responsibilities

Maintenance Coordination

• Assist the Operations Manager in scheduling PM downtime for Service Department equipment with minimal disruption to operations.
• Track maintenance due dates and work with vendors, mechanics, and operations teams to complete service on time.
• Transport vehicles to and from maintenance facilities as required.
• Pick up and deliver parts, tools, and materials to Service Field Technicians to keep field work moving.
• Maintain service records and support documentation and compliance requirements.
• Monitor vehicle condition and report maintenance concerns, defects, or safety issues.

Yard Operations & Facility Maintenance

• Keep the yard clean, organized, and efficiently laid out, including directing vehicle and equipment parking and ensuring proper storage of tools and materials.
• Load, unload, and stage equipment, materials, and supplies.
• Operate forklifts, pallet jacks, skid steers, or yard trucks as required.
• Perform basic maintenance and minor repairs on yard equipment, grounds, fencing, signage, and work areas, including seasonal tasks such as snow removal and vegetation control.
• Coordinate waste disposal, scrap removal, and housekeeping.

Inventory

• Receive, verify, and process incoming shipments.
• Track parts, supplies, and consumables; conduct regular counts and report low stock.

Safety & Compliance

• Follow company safety policies and regulatory standards.
• Conduct routine yard and safety inspections and report hazards immediately.
• Participate in safety meetings and training.
• Other responsibilities as required

Essential Characteristics

• Strong organizational and time management skills; able to prioritize multiple tasks in a fast-paced environment.
• Basic mechanical aptitude and understanding of vehicle maintenance.
• Effective communication, teamwork, and a customer service mindset toward Service Field Technicians and operational teams.
• Proficiency with Microsoft Office and inventory tracking systems.
• Performs a combination of administrative and hands-on yard work, with local travel required to transport vehicles and to pick up and deliver parts.
• Maintains frequent contact with vendors, maintenance providers, warehouse personnel, Service Field Technicians, and operations leadership.

Requirements

• Education and Training: High school diploma or equivalent required.
• Technical Requirements: Valid driver’s license with an acceptable driving record required. Forklift certification preferred, or ability to obtain it. CDL is an asset where applicable. Ability to lift and carry up to 50 pounds; frequent standing, walking, bending, and operating equipment.
• Experience: 2+ years in equipment operations, yard operations, warehousing, construction, logistics, or a related field preferred. Experience coordinating vehicle maintenance, repairs, and inventory is an asset.

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted, as a comprehensive inventory of all duties, responsibilities, qualifications required of employees assigned to this job.

LUFKIN US Acquisitions Company LLC is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law. We celebrate diversity and are dedicated to creating an inclusive atmosphere for all employees.