Project Specialist I

LUCK GROVE TELECOM, INC.

Project Specialist I Role Snapshot Field Role Information

Job Title Project Specialist I

Department Telecommunications / Engineering

Reports To Reporting Manager

Direct Reports N/A

Location 101 Richmond Ave STE 400 Syracuse, NY 13204

Schedule Full-Time ($17-$21/hr)

FLSA / Classification Non-Exempt

Role Level Project Specialist I

About the Role The Project Specialist I supports the development and delivery of commercial and residential telecommunications plans. This role focuses on producing accurate project documentation, maintaining organized records, and completing assigned tasks within established workflows. The Project Specialist I contributes to high-quality project execution by following standards, communicating effectively, and asking clarifying questions to ensure work accuracy.

Performance Expectations

• Completes assigned projects using established or provided workflows and adheres to company processes and standards consistently.
• Identifies inaccuracies, process concerns, or workflow inefficiencies and reports them to Supervisors or Managers.
• Completes all assigned tasks within the expected timeline and manages workload responsibly throughout the workday.
• Maintains a quality error or discrepancy rate of less than 10% of total work, asking frequent, relevant questions to achieve near-perfect accuracy.
• Maintains a positive, respectful attitude and communicates clearly with peers, trainers, leadership, and clients.

Key Deliverables

• Production target of 80 - 100 poles per day for CT engineering/annotation.
• Completion of 3-5 permit drafts per week in AutoCAD.
• Timely submission of high-quality detailed drawings and plan revisions based on feedback and markups.
• Accurate, up-to-date project records and filing of paperwork supporting active construction projects.

Core Responsibilities

• Develop commercial and residential telecommunications plans using AutoCAD or comparable drafting software.
• Build complete plans for individual areas or larger project zones independently or as part of a team.
• Update existing plans based on feedback, standard revisions, design changes, engineering markups, or corrective actions.
• Prepare, complete, and file required paperwork to support active construction and engineering projects.
• Maintain thorough and organized project records for accuracy and compliance.
• Follow established workflows for plan submissions, revisions, and file management.
• Communicate clearly and professionally with peers, trainers, leadership, and clients.
• Work within assigned processes and report any concerns, inconsistencies, or improvement opportunities to Supervisors or Managers.
• Perform drafting quality control, verifying drawing accuracy, cable lengths, and cross-checking supporting documentation.

Required Qualifications

• Strong computer proficiency and ability to navigate software tools and digital workflows.
• High attention to detail and accuracy with minimal errors.
• Effective time management and ability to meet deadlines in a dynamic environment.
• Ability to multitask across multiple projects or priorities simultaneously.
• Strong interpersonal and professional communication skills.

Preferred Qualifications

• Associate’s degree or higher in computer science, engineering, or a related field.
• Experience using AutoCAD or related drafting/design software.
• Experience using Google Workspace (Google Suite).

Key Skills

• Computer Proficiency: Able to navigate software tools, QGIS, ARCGIS, Google Earth, and project platforms efficiently.
• Attention to Detail: Produces accurate work with minimal errors and carefully reviews tasks before submission.
• Time Management & Multitasking: Manages deadlines effectively, prioritizes tasks, and handles multiple responsibilities simultaneously.
• Communication & Collaboration: Communicates clearly and professionally with team members, leadership, and clients.
• Problem-Solving Mindset: Identifies issues or inconsistencies in plans, processes, or workflows and reports them appropriately.
• Adaptability: Adjusts to changes in project requirements, standards, or expectations quickly and effectively.

Work Environment & Physical Requirements

• Work is primarily performed in an office setting with noise from surrounding coworkers.
• Ability to sit, stand, walk, talk, hear, use hands, grasp, reach, and perform repetitive motions of hands/wrists.
• Mental and visual attention required for preparing and analyzing data on a computer terminal.
• Exerts up to 50 pounds of force occasionally, and/or up to 10 pounds frequently to lift, carry, push, or pull objects.

Role Summary The Project Specialist I supports the development and delivery of commercial and residential telecommunications plans. This role focuses on producing accurate project documentation, maintaining organized records, and completing assigned tasks within established workflows. The Project Specialist I contributes to high-quality project execution by following standards, communicating effectively, and asking clarifying questions to ensure work accuracy.

Disclaimer

• All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
• This job description in no way states or implies that these are the only duties to be performed by the employee(s) occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.
• The Company reserves the right to add to or revise an employee's job duties at any time at its sole discretion.
• This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.
• Any and all overtime hours must have prior written approval by your supervisor.

Compensation & Benefits

• Competitive compensation package
• Paid time off (PTO) and paid holidays
• Paid sick leave
• 401(k) retirement plan
• Opportunities for career growth and advancement

Monday - Friday (8am-5pm with flexible start time) 40hours per week