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Added 12 hours ago
A
Lab Technician
Actalent
Lancaster, PA
- $18 to $19.5 USD / hour
Experience with sample preparation in a laboratory, food processing, or similar operational environment.
Added 14 hours ago
Associate Clinical Research Coordinator
University of North Carolina- Chapel Hill
CHAPEL HILL, NC · NC
…as program management, regulatory support, data management, sample processing, training, and space for study…
Added 2 days ago
A
Sample Processing Associate - Weekend AM
Abbott
Madison, WI
- $14.85 to $29.65 USD / hour
The Clinical Lab Associate I, Specimen Processing is responsible for performing the day-to-day operations of the Specimen Processing Department including, but not limited to, lab…
Added 2 days ago
A
Sample Processing Associate - Weekend AM
Abbott
Madison, WI
- $14.85 to $29.65 USD / hour
The Clinical Lab Associate I, Specimen Processing is responsible for performing the day-to-day operations of the Specimen Processing Department including, but not limited to, lab…
Added 2 days ago
A
Sample Processing Associate - Weekend AM
Abbott
Madison, WI
- $14.85 to $29.65 USD / hour
The Clinical Lab Associate I, Specimen Processing is responsible for performing the day-to-day operations of the Specimen Processing Department including, but not limited to, lab…
Added 2 days ago
A
Sample Processing Associate - Weekend AM
Abbott
Madison, WI
- $14.85 to $29.65 USD / hour
The Clinical Lab Associate I, Specimen Processing is responsible for performing the day-to-day operations of the Specimen Processing Department including, but not limited to, lab…
Added 3 days ago
Sample Processing Associate - Weekend AM
Exact Sciences Labs, LLC
United States
The Clinical Lab Associate I, Specimen Processing is responsible for performing the day-to-day operations of the Specimen Processing Department including, but not limited to, lab…
Added 3 days ago
Sample Processing Associate - Weekend AM
Exact Sciences Labs, LLC
United States
The Clinical Lab Associate I, Specimen Processing is responsible for performing the day-to-day operations of the Specimen Processing Department including, but not limited to, lab…
Added 3 days ago
Sample Processing Associate - Weekend AM
Exact Sciences Labs, LLC
United States
The Clinical Lab Associate I, Specimen Processing is responsible for performing the day-to-day operations of the Specimen Processing Department including, but not limited to, lab…
Added 3 days ago
Sample Processing Associate - Weekend AM
Exact Sciences Labs, LLC
United States
The Clinical Lab Associate I, Specimen Processing is responsible for performing the day-to-day operations of the Specimen Processing Department including, but not limited to, lab…
Added 3 days ago
A
Lab Technician
Actalent
Lancaster, PA
- $18 to $19.5 USD / hour
Experience with sample preparation in a laboratory, food processing, or similar operational environment.
Added 7 days ago
Laboratory Technician I
Sanguine Biosciences, Inc.
San Diego, CA
The Laboratory Technician I is an entry-level role responsible for the processing of human whole blood and other human biospecimens used for research. Sample processing includes plasma,…
Added 7 days ago
Lab Associate I
Quest Diagnostics
Lenexa, KS
Lab Associate I - Lenexa, KS, Monday to Friday, 7:00 AM to 4:00 PM, with rotational weekend
Added 11 days ago
A
Sample Processing Associate - Weekend AM
Abbott
Madison, WI
- $14.85 to $29.65 USD / hour
The Clinical Lab Associate I, Specimen Processing is responsible for performing the day-to-day operations of the Specimen Processing Department including, but not limited to, lab…
Added 11 days ago
A
Sample Processing Associate - Weekend AM
Abbott
Madison, WI
- $14.85 to $29.65 USD / hour
The Clinical Lab Associate I, Specimen Processing is responsible for performing the day-to-day operations of the Specimen Processing Department including, but not limited to, lab…
Added 17 days ago
Laboratory Technician & Data Analyst
Genetic Visions
Middleton, WI
· Preserve sample integrity while processing samples for high-throughput genetic analyses.
Added 17 days ago
Laboratory Technician & Data Analyst
STgenetics
Middleton, WI
· Preserve sample integrity while processing samples for high-throughput genetic analyses.
Added 18 days ago
Production Specialist - AM Shift
Grande Cheese
Juda, WI
$3 Night shift premium (6pm – 6am) and $2.25 Weekend shift premium (Saturday and Sunday shifts).
Added 19 days ago
Clinical Lab Assoc I Pre Analytical
SPECTRAFORCE TECHNOLOGIES INC
MADISON, WI
Added 21 days ago
Production Specialist - AM Shift
Grande
Juda, WI
$3 Night shift premium (6pm – 6am) and $2.25 Weekend shift premium (Saturday and Sunday shifts).
Added 21 days ago
G
Production Specialist - AM Shift
Grande
Juda, WI
- $22.25 USD / hour
$3 Night shift premium (6pm – 6am) and $2.25 Weekend shift premium (Saturday and Sunday shifts).
Added 23 days ago
M
Clinical Laboratory Associate
ManpowerGroup
Madison, WI
- $23 to $27 USD / hour
…Associates to join their dedicated team. As a Clinical Lab Associate, you will be an integral part of the Specimen Processing Department supporting laboratory operations and ensuring the…
Added 23 days ago
A
Sample Processing Associate - Weekend AM
Abbott
Madison, WI
- $14.85 to $29.65 USD / hour
The Clinical Lab Associate I, Specimen Processing is responsible for performing the day-to-day operations of the Specimen Processing Department including, but not limited to, lab…
Added 23 days ago
A
Sample Processing Associate - Weekend AM
Abbott
Madison, WI
- $14.85 to $29.65 USD / hour
The Clinical Lab Associate I, Specimen Processing is responsible for performing the day-to-day operations of the Specimen Processing Department including, but not limited to, lab…
Added 23 days ago
A
Sample Processing Associate - Weekend AM
Abbott
Madison, WI
- $14.85 to $29.65 USD / hour
The Clinical Lab Associate I, Specimen Processing is responsible for performing the day-to-day operations of the Specimen Processing Department including, but not limited to, lab…

Lucas James Talent Partners

Operational and Customer Solutions Associate

Itasca, IL, United States

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Job details

Experience: · 2 years of experience in a similar operations environment.
Posting language: English
Posted: Jun 17, 2026

Original job description

Summary/Objective

The OCS Associate is responsible for managing day-to-day operational activities for their assigned accounts, including customer service, purchasing, order processing, sales and logistics coordination, and documentation management. This role ensures accurate SAP transaction entry, timely reconciliation of inventory, and proper handling of all paperwork and system entries. The Associate also supports cross-functional communication to resolve issues and coordinate shipments. Through these activities, the OCS Associate helps maintain operational efficiency and supports organizational goals for customer satisfaction.

Essential Functions

Operations

Process SAP entries accurately and efficiently, including:
Accepting customer orders
Entering sales TC’s
Creating and sending purchase orders to suppliers
Processing warehouse releases
Processing inward/outward entries
Checking and posting vendor invoices including but not limited to freight cost, duties, other costs associated with the shipment
Checking and posting warehouse charges, FedEx/UPS charges
Processing billings
Entering Sales price adjustment
Entering Sales and Purchase Returns
Checking and entering Stock Transfer entry (STO)
Entering subcontract entry as needed
Entering value write-off in SAP for insurance, sample and disposal (STO) with guidance from the OCS manager or Senior manager
Ensure timely and accurate monthly and annual closings, including:
Following up on open purchase and sales orders
Reviewing warehouse charges and reconciliation
Checking and entering FedEx, UPS and other courier’s charges
Investigating and correcting any inventory and/or entry discrepancies within the month
Checking and entering MIGO for lot number adjustment as necessary
Support quarterly disposal process, including but not limited receiving quote from 3rd party, giving directions to warehouse for disposal

· Collect outbound and inbound paperwork from warehouses for assigned accounts (BOL, POD, Inbound receipts, etc.).

· File all necessary paperwork in Docuware in a timely and accurate manner.

· Work with the Trade Compliance team to verify Incoterms, coordinate ISF filings, prepare export declarations (if applicable), arrival notices, and timely custom clearance.

· File all necessary paperwork in Docuware in a timely and accurate manner.

· Enter customer, supplier and vendor registrations in Mezzanine as requested.

· Perform all responsibilities in a timely and effective manner, to meet position objectives. Adhere to company, department, and team procedures, policies, processes, and rules.

Sales & Logistics Coordination

Provide support to Sales members by preparing logistics quotations and coordinating shipments when necessary.
Prepare inventory management information (spreadsheet, Overdrive, etc.), forecasts for suppliers, and analysis reports for Sales as requested.

Cross-Functional Communication & Escalation

· Respond to inquiries via phone, email, and chat in a timely and professional manner.

Maintain a favorable working relationship with all departments and employees to foster a cooperative and productive environment.

· Adhere to schedules, notify and escalate action as warranted. Communicate issues to salesperson, sales team, and other business partners in real-time.

Keep appropriate individuals informed of any issues that may impact the sales department, company operations, or financial results.

· Keep the OCS Manager and other individuals who should be notified promptly and fully informed of all problems or unusual matters of significance and take prompt corrective action where necessary or suggest alternative courses of action which may be taken.

This job description is intended to outline the primary responsibilities of the position. It is not an exhaustive list of all duties, and responsibilities may evolve over time based on business needs.

Education and Experience

· Associate degree in business, operations, logistics, or equivalent.

· 2 years of experience in a similar operations environment.

· Competency with all applicable Company software, applications, systems and processes (i.e., SAP, Ringi, SharePoint, Overdrive, Mezzanine)

· Intermediate level Microsoft Excel

Position Type and Expected Hours of Work

This is a full-time position, Monday through Friday, excluding Company holidays. Normal office business hours are between 8:00 AM to 6:00 PM. Actual working hours will be based on the businesses needs and determined by your supervisor. Occasional evening and weekend work may be required as job duties demand.

Physical Demands

This position may require occasional standing, walking, and the ability to lift up to 10-15 pounds. The role involves frequent use of a computer and other office equipment, as well as sitting for extended periods of time.

Travel

Travel is primarily local during the business day, although overnight travel may occur on an infrequent basis based on business needs.

Professional Conduct and Workplace Culture

Uphold professional ethics and comply with all company rules and policies. Demonstrate respect for and adherence to company regulations and actively work to maintain and enhance the company’s reputation. Refrain from making disparaging or damaging remarks about company policies or systems. Always show due respect to company leadership and supervisors and maintain a professional and constructive attitude in all interactions. If there are differing opinions or suggestions for improvement, communicate them respectfully to the appropriate management level rather than in public settings.

Work collaboratively with senior managers to foster a positive, motivated, and inclusive work environment. Avoid forming cliques or exclusive groups that may disrupt team unity. Promote fairness, teamwork, and a culture of mutual respect that supports the overall success of the organization.

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More about this job

Skills

Customer service
Procurement
Sales
Logistics
Documentation
SAP
Transfer stock
POD
Regulatory compliance
Inventory management
Microsoft SharePoint
Microsoft Excel
Heavy lifting
Office equipment
Teamwork

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