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Manager, Medical Affairs
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…encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their…
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Real Estate Portfolio Manager
Alaska Permanent Fund Corporation
Juneau, AK
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The Alaska Permanent Fund Corporation (APFC) seeks a Portfolio Manager to join its Real Estate team. The position has meaningful responsibility for assigned investments or portions of the…
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Customer Service Rep(07795) - 2527 S. San Pedro Street
Domino's
Los Angeles, CA
- $20 USD / hour
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Shift Lead (Waimea)
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Waimea, HI
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Customer Service Rep (Maui Lani)
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Customer Service Rep(07824) - 2717 Slauson Ave
Domino's
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Delivery Driver(08347) - 5401 S. Figueroa Street PT
Domino's
Los Angeles, CA
- $20 USD / hour
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
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Customer Service Rep(06252) - 432 N. Circle Drive
Domino's
Colorado Springs, CO
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Delivery Driver
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Delivery Driver(08185) - 3560 W Temple Ave PT
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General Manager in Training(08062)
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…fun environment with a goal to become a restaurant General Manager. The perfect candidate would be experienced, enthusiastic and self-motivated excelling in the responsibilities listed…
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General Manager(05687) - 401 N Duncan Bypass
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Delivery Driver(08376) - 1740 S. Hoover Street
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Los Angeles, CA
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Customer Service Rep(02576) 8905 Indianapolis Blvd
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Delivery Driver (06890) 8613 Alameda Ave
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Customer Service Rep(07746) - 1383 S Diamond Bar Blvd
Domino's
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General Manager in Training (06497)
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Team Lead(01932) - 935 37th Ave, Ste 112
Domino's
Moorhead, MN
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👉 Apply today and take the first step toward becoming an Assistant Manager, General Manager – or beyond!
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Customer Service Rep(07853) - 1158 E 7th Street
Domino's
Long Beach, CA
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Delivery Driver(08432) - 2025 E. Florence Ave.
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Closed listing

Lowes

Front End Department Supervisor

Arlington, TX, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Experience: 4 Years of Experience in a retail environment (or 5 years of experience in a retail environment if education requirement is not met)
Posting language: English
Posted: Nov 2, 2026

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Original job description

Archived listing. The details below describe a past opening.

Key Responsibilities

Team Leadership Assigns team members to activities, ensuring staff coverage meets customer demands and redeploying when necessary to support needs throughout the department
May participate in interviews and provide input into selection decisions for new associates in assigned area
Connects with the team on a daily basis to understand any challenges they are facing, elevating issues when necessary
Provides open and timely feedback and performance coaching to members of team, redirecting any problematic or ineffective behavior when necessary; partners with ASM when formal disciplinary action is needed
Encourages team to share ideas and best practices for delivering outstanding customer service and accomplishing important support activities
Empowers others to make decisions while providing guidance when necessary
Provides recognition for accomplishing goals and demonstrating effective behaviors
Fosters an environment of associate growth and development, ensuring associates are confident and competent to perform their job through coaching and regular performance feedback
Identifies any associate relations concerns and takes the appropriate action as needed, including elevating concerns to senior management or HR
Operational Excellence
Empowers and coaches team to follow proper processes and achieve operational efficiencies to present department areas that are prepared and conducive to SMART customer service and sales
Monitors and drives team to achievement of key operational performance metrics
Identifies any barriers to operational processes or the customer experience and communicates those barriers and implements solutions in a timely manner
Responds quickly and effectively to unexpected events (e.g. callouts/no-shows, unscheduled deliveries) by reprioritizing tasks
Monitors the use of store power equipment, ensuring that it operated safely at all times and addressing any violations with associates
Maintains a focus on safety, security and shrink prevention by ensuring doors and gates are secured and monitored, signs of shoplifting and theft are reported appropriately, and that steps are taken on a daily basis to maintain inventory and shrink budget integrity
Conducts daily safety reviews, noting hazards, keeping store areas clean and organized, and monitoring for potential theft or security risks
Continuous Operational Improvement
Recommends operational strategies to reduce unproductive time, waste or product loss and encourages team to do the same
Analyzes operational activities and determines ways to reduce the impact on the customer
Self Leadership
Seeks performance feedback from others and pursues self-development opportunities
Proactively builds and maintains collaborative relationships with cross-functional partners
Sets an example for others by adapting quickly and effectively to work challenges and organizational change
In locations without a Fulfillment DS, responsibilities specific to the Front-End Department Supervisor with Fulfillment oversight
Oversees and drives efficiencies in both front end and fulfillment activities (e.g. check outs, returns, overrides, till audits, Pro fulfillment, Pickup In-store, install, and delivery picking, staging, and fulfilling)
Drives excellent customer service by ensuring the front-end support team greets customers, answers phones, responds to customer inquiries, and proactively addresses customer concerns
Ensures that the appropriate headcount is allocated based on customer demand, to include Pro, Install, Delivery, and Pickup In Store functions for fulfillment and allocated in each check out and administrative function for front end (e.g. Garden, Pro, and Front register areas, Customer Service and Returns Desks, Head Cashier posts, Money Room).
Researches shortages or overages, deposits cash in the bank, and handles register pulls and loans
Monitors Customer Service desk activity, supporting when needed
Validates readiness of all delivery orders and communications
Researches and monitors short picks
Validates that all orders are being picked and staged on time
Cross-functionally trains in other areas of the store to help deliver the best customer service
Receives and directs calls appropriately to meet the needs of customers and associates
Conducts walks of fulfillment area, bays, or inventory to ensure clean and safe areas.
Pulls, prepares, inspects, stages, and loads merchandise for customers, contractors, and delivery truck orders according to invoice or loading ticket, using power equipment when needed
Validates items being carried in and out of the store when appropriate
In addition to the above responsibilities, this individual is held accountable for other duties as assigned
Manager-on-Duty (MOD)
Provides full leadership over the store, driving engagement, customer service, and staffing and operational efficiency
Walks the store, observing customer/associate interaction and providing in-the-moment coaching
Ensures associates are equipped and prepared to deliver quality sales and service
Ensures Specialty and Pro areas are properly staffed for customer traffic, engaging with customers, and driving sales
Shifts associates to areas of high customer traffic or department hotspots as needed
Manages associate response to call buttons
Validates that aisles remain clean, safe and free of clutter
Hands off shift observations in-person to the next MOD
Funnels non-MOD activities (e.g., customer complaints, management approvals, and other run the business activities including opening and closing the store) to appropriate non-MOD leaders

Required Qualifications

High school diploma or GED General Studies or equivalent years of experience in lieu of education requirement, if applicable
4 Years of Experience in a retail environment (or 5 years of experience in a retail environment if education requirement is not met)
Experience providing direction or supervision to teams (with or without direct report responsibility)
Experience supporting or participating in the process of training, mentoring and developing associates
Experience working cross-functionally
Experience Using Microsoft Office Suite
Ability to obtain sales related licensure or registration as may be required by law

Preferred Qualifications

Experience supporting front-end or back-end operations in a retail environment
Experience in customer service role
Experience in a leadership role with direct report responsibility
Experience working in the home improvement retail sector
Experience working in a fast paced, dynamic retail environment
Experience in key carrying role with manager-on-duty responsibilities
Experience using store computer systems (including but not limited to: Project Tool, Genesis, Sterling, M2O, Thin Client, etc.).

About Lowe’s Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

About employer

More about this job

Skills

Team leadership
Coaching
Brainstorm ideas
Customer service
Sales
Customer experience
Manage inventory
Security threats
Leadership
Opening and closing procedures
Microsoft Office

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