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SR SOUS CHEF - Delta One Premium Lounge - Boston Logan International Airport
Compass Group, North America
EAST BOSTON, MA
As the Senior Sous Chef , you will partner closely with the Executive Chef to oversee daily culinary operations, execute innovative menus, maintain exceptional food quality standards, and…
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Assistant/Associate Director, Alumni Class & School Engagement
Boston College
Chestnut Hill, MA
…offers a variety of roles across fundraising, alumni relations, operations, and communications and engagement. We invest in the professional growth of every staff member through individual…
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SOUS CHEF- RAYNHAM, MA
Compass Group, North America
Raynham, MA
High volume, complex foodservice operations experience - highly desirable
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Senior Financial Operations Analyst, Fiscal & Regulatory Management
Dana-Farber Cancer Institute
BROOKLINE, MA
The Senior Financial Operations Analyst makes vital contributions to the Division of Philanthropy, responsible for process improvements and technology adoption to enhance operational…
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Associate Director, Quality and Patient Safety Strategic Initiatives
Dana-Farber Cancer Institute
BROOKLINE, MA
…continuum. Under the direction of the Senior Director of Business Operations, the Associate Director of QPS Strategic Initiatives oversees a portfolio of cross-functional priorities that…
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Data Warehouse Analyst
State of Massachusetts
Quincy, MA
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Food Service Associate II, 40hr - Days
Beth Israel Lahey Health
Winchester, MA
…safe environment and by providing guidance to the Food Service Associate (FSA) I’s in the absence of the…
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Food Service Associate, Per Diem
Beth Israel Lahey Health
Winchester, MA
Anticipates the needs of the customers and operations
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Production Associate
ManpowerGroup
Franklin, MA
- $16 USD / hour
Our client, a leading logistics and distribution company, is seeking a dedicated Production Associate to join their team. As a Production Associate, you will be an essential part of the…
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Retail Shortage Control - Part Time
Burlington
Somerville, MA
- $15 USD / hour
- Part-time
Join our team as a Shortage Control Associate and contribute to a secure shopping environment while delivering exceptional customer service!
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Retail Front End Supervisor - Full-Time
Burlington
Somerville, MA
- $17 to $19 USD / hour
- Full-time
…Management in the areas of Merchandising, Customer Service, Operations, and Human Resources. This leadership position is the stepping-stone to a management role within our expanding…
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Seasonal Retail Sales Associate - Part Time
Burlington
Somerville, MA
- $15 USD / hour
- Part-time
…join the Burlington Stores, Inc. as a Seasonal Retail Sales Associate ! Are you an outgoing, upbeat, people-person with great organizational skills? Would you thrive in a high-energy…
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Retail Sales Associate - Full-Time
Burlington
Somerville, MA
- $15 USD / hour
- Full-time
…nation, join the Burlington Stores, Inc. as a Retail Sales Associate! Are you an outgoing, upbeat, people-person with great organizational skills? Would you thrive in a high-energy…
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Retail Stocking Team Supervisor - Full-Time
Burlington
Somerville, MA
- $17 to $19 USD / hour
- Full-time
…Are you a self-starter with the ability to supervise store operations efficiently and effectively? If you are a proven leader who understands the value of building strong teams and…
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Certified Medical Assistant - MOHS, 8 hours/week, day shift
Beth Israel Lahey Health
Beverly, MA
Under the general supervision of the Administrative Director, Director of Site Operations or assigned manager/Site Manager in Collaboration with the Associate Chief of Ambulatory Nursing…
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Registered Nurse (CLC)
Veterans Affairs, Veterans Health Administration
Bedford, MA
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Registered Nurse (Mental Health, Inpatient)
Veterans Affairs, Veterans Health Administration
Bedford, MA
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Program Security Representative (PSR) I
General Dynamics Information Technology
Bedford, MA
…Information (SCI) and collateral data in support of US military…
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Program Security Representative (PSR) I
General Dynamics Information Technology
Bedford, MA
…Information (SCI) and collateral data in support of US military…
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Contamination Specialist
Celgard, LLC
Charlotte, NC
…assurance; 4+ years of professional experience in quality with an associate’s degree in science, engineering, technology or related field; or 6+ years of professional experience in quality…
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Inpatient Mental Health Registered Nurse-Unit 24B
Veterans Affairs, Veterans Health Administration
Brockton, MA
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Assistant Nurse Manager (Vascular Access & Transport Team)
Veterans Affairs, Veterans Health Administration
Brockton, MA
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Inpatient Mental Health Registered Nurse-Unit 23B
Veterans Affairs, Veterans Health Administration
Brockton, MA
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November Merchant Academy - USR Merchandise Specialist
Staples
Framingham, MA
…including Merchandising, Marketing, Inventory Planning, Store Operations, eCommerce, and Stores, to name a…
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Analyst, Accounts Receivable
Staples
Framingham, MA
1+ years of related experience in accounts receivable, accounting, finance operations, or a similar support role.

Closed listing

Lowes

Back-End Dept Supervisor

Los Lunas, NM, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Experience: 3 Years experience in a retail environment (or 5 years of experience in a retail environment if education requirement is not met)
Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

Key Responsibilities

Team LeadershipAssigns team members to activities, ensuring staff coverage meets customer demands and redeploying when necessary to support needs throughout the department
May participate in interviews and provide input into selection decisions for new associates in assigned area
Connects with the team on a daily basis to understand any challenges they are facing, elevating issues when necessary
Provides open and timely feedback and performance coaching to members of team, redirecting any problematic or ineffective behavior when necessary; partners with ASM when formal disciplinary action is needed
Encourages team to share ideas and best practices for delivering outstanding customer service and accomplishing important support activities
Empowers others to make decisions while providing guidance when necessary
Provides recognition for accomplishing goals and demonstrating effective behaviors
Fosters an environment of associate growth and development, ensuring associates are confident and competent to perform their job through coaching and regular performance feedback
Identifies any associate relations concerns and takes the appropriate action as needed, including elevating concerns to senior management or HR
Operational Excellence
Empowers and coaches team to follow proper processes and achieve operational efficiencies to present department areas that are prepared and conducive to SMART customer service and sales
Monitors and drives team to achievement of key operational performance metrics
Identifies any barriers to operational processes or the customer experience and communicates those barriers and implements solutions in a timely manner
Responds quickly and effectively to unexpected events (e.g. callouts/no-shows, unscheduled deliveries) by reprioritizing tasks
Monitors the use of store power equipment, ensuring that it operated safely at all times and addressing any violations with associates
Maintains a focus on safety, security and shrink prevention by ensuring doors and gates are secured and monitored, signs of shoplifting and theft are reported appropriately, and that steps are taken on a daily basis to maintain inventory and shrink budget integrity
Conducts daily safety reviews, noting hazards, keeping store areas clean and organized, and monitoring for potential theft or security risks
Continuous Operational Improvement
Recommends operational strategies to reduce unproductive time, waste or product loss and encourages team to do the same
Analyzes operational activities and determines ways to reduce the impact on the customer
Self Leadership
Seeks performance feedback from others and pursues self-development opportunities
Proactively builds and maintains collaborative relationships with cross-functional partners
Sets an example for others by adapting quickly and effectively to work challenges and organizational change
Responsibilities Specific to the Front-End Department Supervisor
Oversees and drives efficiencies in front-end operational activities (e.g. check outs, returns, overrides, till audits, PUIS Desk or product staging for pickup in store, etc.)
Drives excellent customer service by ensuring the front-end support team greets customers, answers phones, responds to customer inquiries, and proactively addresses customer concerns
Ensures that the appropriate headcount is allocated in each check-out and administrative area (e.g., Garden, Pro, and Front register areas, Customer Service and Returns Desks, Head Cashier posts, PUIS Desk, Money Room)
Researches shortages or overages, deposits cash in the bank, and handles register pulls and loans
Monitors Customer Service desk activity, supporting when needed
Performs payroll closeout process
In addition to the above responsibilities, this individual is held accountable for other duties as assigned
Responsibilities Specific to the Back-End and Night Operations Department Supervisor
Oversees and drives efficiencies in back-end operational activities (e.g., receiving and stocking inventory, assembling product, controlling freight flow, area recovery, delivery staging, etc.)
Ensures that back-end operations do not impact the customer or the customer’s ability to shop the store (e.g., the floor is clear, items are stocked)
Drives completion of activities that ensure efficient disbursement of product from receiving to sales departments such that shelves and top stock are consistently replenished (e.g., receiving/unloading of freight, stocking)
Ensures products are stocked and fronted according to planograms, moving top stock down when necessary, taking note of areas where merchandise is low, and keeps aisles clear and neat
Drives the completion of activities that support an efficient and safe delivery process (e.g., pick and stage product for delivery)
The Department Supervisor Night Operations is responsible for these activities during the overnight shift during which this manager is often the only key carrying manager in the building
In addition to the above responsibilities, this individual is held accountable for other duties as assigned
Manager-on-Duty (MOD)
Provides full leadership over the store, driving engagement, customer service, and staffing and operational efficiency
Walks the store, observing customer/associate interaction and providing in-the-moment coaching
Ensures associates are equipped and prepared to deliver quality sales and service
Ensures Specialty and Pro areas are properly staffed for customer traffic, engaging with customers, and driving sales
Shifts associates to areas of high customer traffic or department hotspots as needed
Manages associate response to call buttons
Validates that aisles remain clean, safe and free of clutter
Hands off shift observations in-person to the next MOD
Funnels non-MOD activities (e.g., customer complaints, management approvals, and other run the business activities including opening and closing the store) to appropriate non-MOD leaders
Ensures items are picked for Parcel orders accurately and efficiently meeting customer promise and ship time standards (for Parcel stores only).
Ensures proper preparation, packing and shipping of Parcel orders, by utilizing the correct materials in a timely manner (for Parcel stores only).

Required Qualifications

High school diploma or GED General Studies or equivalent years of experience in lieu of education requirement, if applicable
3 Years experience in a retail environment (or 5 years of experience in a retail environment if education requirement is not met)
Experience providing direction or supervision to teams (with or without direct report responsibility)
Experience supporting or participating in the process of training, mentoring and developing associates
Experience working cross-functionally
Ability to obtain sales related licensure or registration as may be required by law

Preferred Qualifications

Experience supporting front-end or back-end operations in a retail environment
Experience in customer service role
Experience in a leadership role with direct report responsibility
Experience working in the home improvement retail sector
Experience working in a fast paced, dynamic retail environment
Experience using store computer systems (including but not limited to: Project Tool, Genesis, Sterling, M2O, Thin Client, etc.)

About Lowe’s Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

About employer

More about this job

Skills

Coaching
Brainstorm ideas
Customer service
Sales
Customer experience
Manage inventory
Security threats
Leadership
Payroll
Stocking
Opening and closing procedures

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