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Front End Department Supervisor
Lowes
Cicero, NY
- $22.9 to $24.7 USD / hour
Encourages team to share ideas and best practices for delivering outstanding customer service and accomplishing important support activities
Added 3 mins ago
PB
Teller (Full Time) - Victoria Main
PROSPERITY BANK
Victoria, TX
- Full-time
…bank’s products and services and providing excellent customer…
Added 4 mins ago
PB
Teller (Full Time) - Victoria Main
PROSPERITY BANK
Victoria, TX
- Full-time
…bank’s products and services and providing excellent customer…
Added 4 mins ago
Senior Associate Product Owner
Wintrust Financial Corporation
Rosemont, IL
The Senior Associate Product Owner will collaborate with Product Owners to maintain, expand and enhance Wintrust’s payments products. This position will be responsible for working on the…
Added 4 mins ago
Case Manager
Neighborhood Services Organization
Oklahoma City, OK
…include, but are not limited to screening, intake, assessment, service plan development, monitoring, linkage to appropriate community resources, follow up, appropriate discharge, crisis…
Added 6 mins ago
CA
Exempt to Permanent – Technology Analyst/Designer - Senior (1053) Citywide (E168928)
City and County of San Francisco
San Francisco, CA
- $134,082 to $168,688 USD / year
9. Prepare, or assist client in preparing, service requests to implement system changes; determine level of effort required and the cost of implementing service requests; prioritize…
Added 7 mins ago
Associate Director
Associa
Las Vegas, NV
A Community Manager III (Associate Director ) is responsible for providing the overall supervision of assigned community association(s). The Community Manager III interacts with internal…
Added 7 mins ago
Clinic Secretary (Peekskill)
WESTCHESTER JEWISH COMMUNITY SERVICES
Peekskill, NY
…community mental health services and one of the largest human service agencies in Westchester County. WJCS delivers innovative programs and services and compassionate care to more than…
Added 11 mins ago
Cloud Security Specialist
Accenture Federal Services
Washington, DC
…and supporting Authority to Operate (ATO) decisions for cloud service offerings under evaluation. Performs continuous monitoring of cloud service provider (CSP) environments for security…
Added 12 mins ago
Territory Retail Lead - Shelton, CT
Anderson Merchandisers
Shelton, CT
…the assigned associates to drive sales and meet retailer and client expectations. The Territory Sales Lead will also be responsible for project completion, stocking and maintaining the…
Added 12 mins ago
Retail Merchandiser - Virginia Beach, VA
Anderson Merchandisers
Virginia Beach, VA
…Merchandisers standards to drive sales and meet retailer and client expectations This position is under the supervision of the Market Sales Manager but daily communication and follow-up…
Added 12 mins ago
Territory Retail Lead - Franklin, NC
Anderson Merchandisers
Franklin, NC
…the assigned associates to drive sales and meet retailer and client expectations. The Territory Sales Lead will also be responsible for project completion, stocking and maintaining the…
Added 12 mins ago
Territory Retail Lead - Knoxville, TN
Anderson Merchandisers
Knoxville, TN
…the assigned associates to drive sales and meet retailer and client expectations. The Territory Sales Lead will also be responsible for project completion, stocking and maintaining the…
Added 12 mins ago
Retail Merchandiser - Decatur, IL - Retention Bonus! (Open)
Anderson Merchandisers
Decatur, IL
…Merchandisers standards to drive sales and meet retailer and client expectations This position is under the supervision of the Market Sales Manager but daily communication and follow-up…
Added 12 mins ago
Resource Coordinator
Terracon
Fort Collins, CO
…due to our talented employee-owners exceeding expectations in client service and growing their careers with new and exciting opportunities in the marketplace. Terracon was recognized as the…
Added 13 mins ago
Consumer Engagement Representative
Humana
Remote, United States
…education, engagement, and activation responsibilities for client groups regardless of segment, and for product where warranted. The Consumer Engagement Representative 1 performs basic…
Added 13 mins ago
RU
Financial Consulting Manager - SBIC Fund Administration
RSM US LLP
Denver, CO
- $119,100 to $239,300 USD / year
Play a significant role in the onboarding process, including the design for client onboarding 'center of excellence' for onboarding new Advisors/Funds
Added 13 mins ago
Customer Service Associate II
Dollar Tree Stores INC
Lawrence, KS
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let’s create an…
Added 13 mins ago
Customer Service Associate
Dollar Tree Stores INC
Douglas, AZ
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let’s create an…
Added 16 mins ago
Systems Engineer
THUNDER VALLEY CASINO
Lincoln, CA
The Systems Engineer will perform technical and skilled duties in the operation of enterprise, client/server, and desktop computer systems and networks. Included are multiple online network…
Added 17 mins ago
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Operations Associate - Part Time
Sephora
Littleton, CO
- $19.8 to $22.9 USD / hour
- Part-time
Your Role at Sephora: As an Operations Associate, you’ll be the backbone of the store - ensuring smooth, efficient operations that support an exceptional client experience. From inventory…
Added 17 mins ago
Seasonal Associate
Sephora
Albuquerque, NM
As a Seasonal Associate, you'll be responsible for providing an outstanding client experience by supporting both store operations and onstage service during peak business moments. You'll…
Added 17 mins ago
HC
RN Client Success Manager | Home Care | Full Time | Vienna
Home Care Assistance
Vienna, VA · Falls Church, VA
- Full-time
The RN Client Success Manager is the linchpin of our personalized care model. In this hybrid field/office role, you will lead the initial clinical intake and ongoing assessments, craft…
Added 17 mins ago
HC
RN Client Success Manager | Home Care | Full Time | Manhattan
Home Care Assistance
New York, NY
- Full-time
The RN Client Success Manager is the linchpin of our personalized care model. In this hybrid field/office role, you will lead the initial clinical intake and ongoing assessments, craft…
Added 19 mins ago
FY28 Federal Tax Associate - Family Office
RSM US LLP
United States
…mergers and acquisitions, pass-through entity taxation, private client services, and not for profit…

Closed listing

Lowes

Back-End Dept Supervisor

Charleston, SC, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Experience: 3 Years experience in a retail environment (or 5 years of experience in a retail environment if education requirement is not met)
Posting language: English
Posted: Nov 3, 2026

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Original job description

Archived listing. The details below describe a past opening.

Key Responsibilities

Team LeadershipAssigns team members to activities, ensuring staff coverage meets customer demands and redeploying when necessary to support needs throughout the department
May participate in interviews and provide input into selection decisions for new associates in assigned area
Connects with the team on a daily basis to understand any challenges they are facing, elevating issues when necessary
Provides open and timely feedback and performance coaching to members of team, redirecting any problematic or ineffective behavior when necessary; partners with ASM when formal disciplinary action is needed
Encourages team to share ideas and best practices for delivering outstanding customer service and accomplishing important support activities
Empowers others to make decisions while providing guidance when necessary
Provides recognition for accomplishing goals and demonstrating effective behaviors
Fosters an environment of associate growth and development, ensuring associates are confident and competent to perform their job through coaching and regular performance feedback
Identifies any associate relations concerns and takes the appropriate action as needed, including elevating concerns to senior management or HR
Operational Excellence
Empowers and coaches team to follow proper processes and achieve operational efficiencies to present department areas that are prepared and conducive to SMART customer service and sales
Monitors and drives team to achievement of key operational performance metrics
Identifies any barriers to operational processes or the customer experience and communicates those barriers and implements solutions in a timely manner
Responds quickly and effectively to unexpected events (e.g. callouts/no-shows, unscheduled deliveries) by reprioritizing tasks
Monitors the use of store power equipment, ensuring that it operated safely at all times and addressing any violations with associates
Maintains a focus on safety, security and shrink prevention by ensuring doors and gates are secured and monitored, signs of shoplifting and theft are reported appropriately, and that steps are taken on a daily basis to maintain inventory and shrink budget integrity
Conducts daily safety reviews, noting hazards, keeping store areas clean and organized, and monitoring for potential theft or security risks
Continuous Operational Improvement
Recommends operational strategies to reduce unproductive time, waste or product loss and encourages team to do the same
Analyzes operational activities and determines ways to reduce the impact on the customer
Self Leadership
Seeks performance feedback from others and pursues self-development opportunities
Proactively builds and maintains collaborative relationships with cross-functional partners
Sets an example for others by adapting quickly and effectively to work challenges and organizational change
Responsibilities Specific to the Front-End Department Supervisor
Oversees and drives efficiencies in front-end operational activities (e.g. check outs, returns, overrides, till audits, PUIS Desk or product staging for pickup in store, etc.)
Drives excellent customer service by ensuring the front-end support team greets customers, answers phones, responds to customer inquiries, and proactively addresses customer concerns
Ensures that the appropriate headcount is allocated in each check-out and administrative area (e.g., Garden, Pro, and Front register areas, Customer Service and Returns Desks, Head Cashier posts, PUIS Desk, Money Room)
Researches shortages or overages, deposits cash in the bank, and handles register pulls and loans
Monitors Customer Service desk activity, supporting when needed
Performs payroll closeout process
In addition to the above responsibilities, this individual is held accountable for other duties as assigned
Responsibilities Specific to the Back-End and Night Operations Department Supervisor
Oversees and drives efficiencies in back-end operational activities (e.g., receiving and stocking inventory, assembling product, controlling freight flow, area recovery, delivery staging, etc.)
Ensures that back-end operations do not impact the customer or the customer’s ability to shop the store (e.g., the floor is clear, items are stocked)
Drives completion of activities that ensure efficient disbursement of product from receiving to sales departments such that shelves and top stock are consistently replenished (e.g., receiving/unloading of freight, stocking)
Ensures products are stocked and fronted according to planograms, moving top stock down when necessary, taking note of areas where merchandise is low, and keeps aisles clear and neat
Drives the completion of activities that support an efficient and safe delivery process (e.g., pick and stage product for delivery)
The Department Supervisor Night Operations is responsible for these activities during the overnight shift during which this manager is often the only key carrying manager in the building
In addition to the above responsibilities, this individual is held accountable for other duties as assigned
Manager-on-Duty (MOD)
Provides full leadership over the store, driving engagement, customer service, and staffing and operational efficiency
Walks the store, observing customer/associate interaction and providing in-the-moment coaching
Ensures associates are equipped and prepared to deliver quality sales and service
Ensures Specialty and Pro areas are properly staffed for customer traffic, engaging with customers, and driving sales
Shifts associates to areas of high customer traffic or department hotspots as needed
Manages associate response to call buttons
Validates that aisles remain clean, safe and free of clutter
Hands off shift observations in-person to the next MOD
Funnels non-MOD activities (e.g., customer complaints, management approvals, and other run the business activities including opening and closing the store) to appropriate non-MOD leaders
Ensures items are picked for Parcel orders accurately and efficiently meeting customer promise and ship time standards (for Parcel stores only).
Ensures proper preparation, packing and shipping of Parcel orders, by utilizing the correct materials in a timely manner (for Parcel stores only).

Required Qualifications

High school diploma or GED General Studies or equivalent years of experience in lieu of education requirement, if applicable
3 Years experience in a retail environment (or 5 years of experience in a retail environment if education requirement is not met)
Experience providing direction or supervision to teams (with or without direct report responsibility)
Experience supporting or participating in the process of training, mentoring and developing associates
Experience working cross-functionally
Ability to obtain sales related licensure or registration as may be required by law

Preferred Qualifications

Experience supporting front-end or back-end operations in a retail environment
Experience in customer service role
Experience in a leadership role with direct report responsibility
Experience working in the home improvement retail sector
Experience working in a fast paced, dynamic retail environment
Experience using store computer systems (including but not limited to: Project Tool, Genesis, Sterling, M2O, Thin Client, etc.)

About Lowe’s Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

About employer

More about this job

Skills

Coaching
Brainstorm ideas
Customer service
Sales
Customer experience
Manage inventory
Security threats
Leadership
Payroll
Stocking
Opening and closing procedures

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