Jobs in the United States

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District Sales Manager - B2B Software
Global Payments
WASHINGTON, DC
A global employee assistance program to support your wellbeing
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Anthropologie Assistant Department Manager
Anthropologie
Austin, TX
- From $20 USD / hour
Provides insights related to the customer and staff experience and communicates feedback to Service and Styling Manager
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(REMOTE) Performance Management Consultant II - Revenue Excellence
Trinity Health Corporation
Livonia, MI
- $42.26 to $63.39 USD / hour
Proven customer-service orientation and strong interpersonal, consultative and relationship building skills. Ability to know and understand customer requirements and exercise judgment in…
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Care Manager - CCSU
Ibis Healthcare
Tampa, FL
…critical thinking and decision-making with guidance from the program supervisor/manager. Climate-controlled office environments with frequent exposure to clients. Some programs may require…
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PRN Care Manager - CCSU
Ibis Healthcare
Tampa, FL
…critical thinking and decision-making with guidance from the program supervisor/manager. Climate-controlled office environments with frequent exposure to clients. Some programs may require…
Added 1 min ago
MP
Maintenance Supervisor (WA)
MANZANA PRODUCTS CO., INC.
Sunnyside, WA
- $92,000 to $98,000 USD / year
…culture focused on food safety, employee health and safety, customer service, continuous improvement, and an inclusive, respectful environment where all team members’ contributions are…
Added 1 min ago
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Property Manager at River Run Village
Gladstone, OR
- $30 USD / hour
Schedule: This position can support 30-40 hours per week as long as these hours occur between Monday - Friday from 9:00am - 5:30pm. There are several options we can offer such as Monday -…
Added 1 min ago
Electrical Designer II
Ever-Green Energy Inc
St Paul, MN
…proactive and collaborative working environment. The Designer will support the SDG teams by providing high quality deliverables and support that meet critical parameters and expectations…
Added 1 min ago
Member Support Specialist II
PacificSource
Boise, ID
The Member Support Specialist will work as an integral part of the case management team to serve as a resource to members. The Specialist will work telephonically and in person to support…
Added 2 mins ago
Customer Service Associate
Ace Mart Restaurant Supply Co
Houston, TX
Guide purchasing decisions by listening carefully, identifying customer needs, and recommending the right equipment and supplies to support their success.
Added 2 mins ago
Yankee Candle -2nd Assistant Store Manager - Warrington, PA
United States
Support the Store Manager in executing the following roles and responsibilities to deliver an exceptional employee and guest experience and drive profitable top-line sales growth.
Added 2 mins ago
Yankee Candle - Seasonal Retail Sales Associate - Springfield, PA
United States
Support the Store Manager in building a high-performing team that represents Newell Brand Values: Passion for Winning, Integrity, Leadership, Ownership, and Teamwork.
Added 3 mins ago
Case Worker Outreach
GHI Gateway Healthcare, Inc.
United States
Under the supervision of the Program Manager and/or Team Leader provides case management, rehabilitation, and crisis interventions and outreach services in home, office, and community…
Added 3 mins ago
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Revenue Operations Manager
Altvia Solutions LLC
Denver, CO
- From $100,000 USD / year
Support Customer Success and Account Management. Help with cross-sell and upsell targeting, renewals, NPS tracking, and referral program execution.
Added 3 mins ago
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Associate Patient Care Coordinator
UnitedHealth Group
United States
- $16 to $29 USD / hour
The Associate Patient Care Coordinator is responsible for general clinic office functions that support efficient and effective patient care including patient registration, insurance…
Added 3 mins ago
APX SC Supplier Quality Engineer
Westinghouse Electric Company, LLC
Cranberry Township, NC
Wellness Programs designed to support employees in maintaining their health and well-being including Employee Assistance Program providing support for our employees and their household…
Added 4 mins ago
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Outside Sales Representative
ARG Industrial
Portland, OR
- $80,000 to $100,000 USD / year
Must possess a valid driver’s license and provide a clean driving record from the Division of Motor Vehicles
Added 5 mins ago
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Director Of Leadership & Advancement
YWCA GREATER CINCINNATI
Cincinnati, OH
- $77,000 to $80,000 USD / year
● Share responsibility for an annual revenue goal for network-based giving, sponsorship and leadership-program support, set with the CDO and Director of Development. In 2027, establish…
Added 5 mins ago
Fast Track General Manager
Arby's
Lebanon, TN
…also crafting incredible career opportunities. As a General Manager, you could be the one helping your restaurant management team and team members to success. You! And you’re in the right…
Added 5 mins ago
Client Success Manager
Wonder
United States
The Corporate team works with a wide range of companies and industries to support their meal programs. The Client Success Team is responsible for maintaining and growing clients sold in by…
Added 5 mins ago
Associate Client Success Manager
Wonder
United States
Own contract renewal process, with manager support, including contract negotiation to meet Grubhub and client financial objectives
Added 5 mins ago
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Partner Portfolio Manager
Gong.io
NY
- $111,000 to $175,000 USD / year
The Partner Portfolio Manager owns the post-sale success of partners joining Gong's new Solutions Partner Program in the US. You turn a signed partner into a certified, high-quality…
Added 6 mins ago
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Customer Service Rep
Planet Fitness - Baseline Fitness
Hesperia, CA
- $16.9 USD / hour
Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.
Added 6 mins ago
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Customer Service Rep
Planet Fitness - Baseline Fitness
Mankato, MN
- $13.25 USD / hour
Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.
Added 6 mins ago
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Driver
Odyssey House Inc.
Salt Lake City, UT
- $18 USD / hour
Employee Assistance Program (EAP): Confidential 24/7 support for mental health, financial advice, and personal well-being.7

Lowes

MST ASM

Vernal, UT, United States

Apply on talent.lowes.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 11, 2026

Original job description

Key Responsibilities

Team Leadership
Interviews, selects, develops and provides direct leadership over a team of supervisors and associates that support product categories in assigned area
Models the behaviors that are needed to deliver SMART customer service, maintain an in-stock position, and keep the store clean and safe for customers
Sets clear and measurable service, and operational goals for the team, ensures the team’s effort supports those goals, and tracks progress on a daily basis
Connects with the team regularly to understand challenges they are facing and to remove obstacles
Provides recognition for demonstrating effective behaviors and exceeding operational goals at the individual and team level
Provides open and timely feedback, coaching, training, development opportunities and mentorship to members of the team and encourages others to communicate openly and share constructive feedback
Manages performance of associates against established goals and works with supervisors to take action when necessary to address performance concerns
Encourages others to share ideas and empowers others to make decisions while providing guidance when necessary
Identifies any associate relations concerns and takes the appropriate action as needed, handling directly where appropriate and/or escalating issues to senior management or HR
Drives execution of all service, reset, pricing and operational programs in assigned area by monitoring activities, providing feedback, and making adjustments where needed
Identifies any barriers to superior service and communicates these along with solutions in a timely manner ensuring operations do not impact the customers' ability to see or interact with products
Serves as a primary escalation point for the most significant and impactful customer complaints
Program Execution
Manages store opening and closing procedures
Controls expenses including payroll and other controllable expenses, and manages payroll hours by confirming the schedule supports the forecasted payroll plan
Maintains knowledge of industry service, sales and operational trends and shares and applies knowledge where possible
Identifies sales opportunities and gaps in inventory/merchandising and creates specific plans of action to drive improved in-stock, sales, and margin performance
Looks for ways within respective departments to enhance the Pro customer experience and drive Pro sales
Anticipates and proactively addresses operational issues that could impact customer service levels and/or achievement of store sales goals
Monitors the use of store power equipment, ensuring that it is operated safely at all times and addressing any violations with associates
Drives a culture of safety, security and shrink prevention throughout the store, ensuring doors and gates are secured and monitored, signs of shoplifting and theft are reported appropriately, and that steps are taken on a daily basis to maintain inventory and shrink budget integrity
Manager-on-Duty (MOD)
Provides full leadership over the store, driving engagement, customer service, and staffing and operational efficiency
Walks the store, observing customer/associate interaction and providing in-the-moment coaching to ensure associates are engaging customers and driving sales.
Ensures depts are properly staffed for customer traffic, shifts associates for coverage as needed.
Manages associate response to call buttons
Validates that aisles remain clean, safe and free of clutter
Funnels non-MOD activities (e.g., customer complaints, management approvals, and other run the business activities including opening and closing the store) to appropriate non-MOD leaders
Self-Leadership
Seeks performance feedback from others and pursues self-development opportunities
Proactively builds and maintains collaborative relationships with cross-functional partners
Sets an example for others by adapting quickly and effectively to work challenges and organizational change
Responsibilities Specific to the MST ASM
Manages all reset, service and pricing activity within the store as well as Live Nursery service and watering as seasonal need requires.
Teaches and demonstrates effective use of Lowe’s selling and service model
Support Ad Set execution through MST Flex endcap and promo space execution as well as validating promotional signage readiness
Accountable to Product location space accuracy through SIMS execution and feedback during reset and service execution
In addition to the above responsibilities, this individual is held accountable for other duties as assigned

Required Qualifications

2 Years Experience leading associates in a retail environment
3 Years Experience working in a fast-paced, cross- functional work environment

• 1 Year Experience performing manager-on-duty responsibilities, including management of daily store operations and processes within and beyond assigned areas of responsibility

1 Year Experience directly managing a team of sales associates (commissioned or non-commissioned) in retail, business-to-business, outside sales, or consumer service industry (Specialty ASM)
Experience using Microsoft Office Suite
Experience in retail store freight flow logistics (Operations ASM)

Preferred Qualifications

Bachelor’s degree Related field
5 Years Experience leading service associates in a retail or consumer service industry (Merchandising ASM)

• 5 Years Experience directly managing a team of sales associates (commissioned or non-commissioned) in retail, business-to-business, outside sales, or consumer service industry (Specialty ASM)

• 5 Years Experience leading support/operations associates in a retail or consumer service industry (Operations ASM)

• 3 Years Experience performing manager-on-duty responsibilities, including management of daily store operations and processes within and beyond assigned areas of responsibility

Experience working in the home improvement retail sector
Experience working with store computer systems (including but not limited to: Project Tool, Genesis, M2O, Thin Client, etc.)

About Lowe’s Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Apply on talent.lowes.com About employer

More about this job

Skills

Team leadership
Leadership
Customer service
Coaching
Brainstorm ideas
Monitor activities
Opening and closing procedures
Payroll
Sales
Merchandising
Customer experience
Sales targets
Manage inventory
Retail operations
Manage a team
Microsoft Office
Logistics

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Work requirements

Jobs in the United States