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Quality Manager
ALTEN Technology USA
Troy, MI
ALTEN USA is seeking an experienced Manager of ALTEN USA Quality to ensure the robustness and compliance of ALTEN Technology USA Quality Management System, including project compliance with…
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Client Success Mgr - Music
City National Bank
Studio City, CA
- $53,955 to $86,177 USD / year
The Customer Success Manager will be responsible for partnering with the Exactuals team on ensure customer success and data integrity.
Added 1 min ago
Career Center Assistant
SAN DIEGO WORKFORCE PARTNERSHIP INC
El Cajon, CA
Reporting to the Manager of Career Center, the Career Center Assistant will serve as the concierge and the first point of contact with job seekers requesting in-person services at assigned…
Added 1 min ago
Vice President, Corporate Technology Support
Visa Technology and Operations LLC
Austin, TX
…technology support experience. This leader will own the global service desk, executive-level concierge support, walk-up tech bars, workstation platform management, enterprise application…
Added 1 min ago
Senior Director/ Regional Head LAC, B2B Acceptance
Visa International Service Association
Miami, FL
Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.
Added 1 min ago
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Senior Associate, NPC Relations and Planning - Asia, Oceania, Africa
LA28 (Web)
Los Angeles, CA
- $73,000 to $98,000 USD / year
…coordinated support on the path to the Games. You will cultivate client relationships, lead escalation pathways and coordinate NPC visits, while acting as a central resource of NPC-specific…
Added 1 min ago
Supply Chain Manager
Express Employment Professionals
Jamestown, NY
Express Employment Professionals is recruiting for our Jamestown, NY Client!
Added 1 min ago
Specialist, Visual Merchandising, Tyson's Corner
CHANEL
Mclean, VA
Front of House Fashion: Full-time in-store and in-person presence required to support client sales and client service deliver elevated client service to drive business results
Added 2 mins ago
Module Line Supervisor / Team Lead
Express Employment Professionals
Jamestown, NY
Express Employment Professionals is recruiting for our Jamestown, NY client.
Added 2 mins ago
OC
Product Manager-Surgical Video Microscopy
Olympus Corporation of the Americas
Westborough, MA
- $108,767 to $152,274 USD / year
The Product Manager will have direct responsibility for managing all downstream marketing of our Video Microscope business, to expand beyond the established neurosurgery and neuro-spine…
Added 2 mins ago
Director, Technology
McCann Relationship Mktg, LLC
NY
Guide platform strategy and implementation across Adobe (Experience Manager and Marketing Cloud), Salesforce (including Marketing Cloud), and Contentful, and recommend the right technology…
Added 2 mins ago
Vice President
FHIUS Fleishman Hillard Inc
NY
In this role, you will serve as a primary day-to-day client contact, leading account activities and managing client workstreams, project oversight and media relationships. You will develop…
Added 2 mins ago
Senior Solution Architect
CECUS Credera Enterprises Company LLC
Addison, TX · Denver, CO · Houston, TX · Chicago, IL
As a Solution Architect, you will lead project-based teams while serving in a client-facing role. You will act as the primary architect and technical lead on projects to scope and estimate…
Added 2 mins ago
Senior Solution Architect
CECUS Credera Enterprises Company LLC
Addison, TX
As a Solution Architect, you will lead project-based teams while serving in a client-facing role. You will act as the primary architect and technical lead on projects to scope and estimate…
Added 2 mins ago
Principal, Solution Architect
CECUS Credera Enterprises Company LLC
Addison, TX
As a Solution Architect, you will lead project-based teams while serving in a client-facing role. You will act as the primary architect and technical lead on projects to scope and estimate…
Added 2 mins ago
Director, Consulting
FWDUS Flywheel Digital LLC
NY
…vision, and strategy for our more than 600 brand, retailer, and service provider clients across the globe. You will be responsible for people development, managing ways of working, and…
Added 2 mins ago
LEAD CLEANER (H) - PIN2
ABM US
Indianapolis, IN
…Lead provides supervision at an assigned location when the Manager is not present. The Shift Leader demonstrates established standards to keep the buildings/facilities clean and safe for…
Added 2 mins ago
FLOOR TECHNICIAN (H) - IND2
ABM US
Plainfield, IN
Notify Manager concerning the need for minor or major repairs or additions to building operating systems
Added 2 mins ago
SCHOOL CUSTODIAL CLEANER 1st Shift
ABM US
Tuskegee, AL
Notify lead cleaner or manager concerning the need for minor or major repairs or additions to building operating systems
Added 2 mins ago
School Custodial Cleaner
ABM US
Abilene, TX
Notify lead cleaner or manager concerning the need for minor or major repairs or additions to building operating systems
Added 2 mins ago
M
Safety Manager
MWH
Tampa, FL
- $75,000 to $110,000 USD / year
The Safety Manager position will coordinate and implement health and safety standards to ensure a safe working environment for all personnel involved in project execution. The Safety…
Added 3 mins ago
PB
VP, Branch Manager II - Dunellen and Green Brook (Full-time)
Provident Bank
Dunellen, NJ
- $70,000 to $100,000 USD / year
- Full-time
The Branch Manager II is a dynamic role, responsible for the growth of consumer and business customer relationships and the administration and daily operation of multiple retail branch…
Added 3 mins ago
Business Development Manager - Facility Validation, Environmental Monitoring & Calibration Services
Eurofins
Remote, United States
Work independently and with field sales team to execute in-person client meetings, lead discussions with stakeholders, and secure contracts for work within assigned service line(s)
Added 3 mins ago
Laboratory Manager
Good Shepherd Health Care
Hermiston, OR
…Dental & Vision. Definition of Position: The Clinical Laboratory Manager directs, develops, implements and controls the operations of the Clinical Laboratory Services. Maintains qualified…
Added 4 mins ago
Experienced Dog Bather
PetSuites
Hoover, AL
…communication skills, and great attention to detail.This is a service-related industry and you should not only be skilled at customer service, but passionate about helping people. The…

Closed listing

Lowes

Back-End Dept Supervisor

Bethel Park, PA, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Experience: 3 Years experience in a retail environment (or 5 years of experience in a retail environment if education requirement is not met)
Posting language: English
Posted: Nov 9, 2026

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Original job description

Archived listing. The details below describe a past opening.

Key Responsibilities

Team LeadershipAssigns team members to activities, ensuring staff coverage meets customer demands and redeploying when necessary to support needs throughout the department
May participate in interviews and provide input into selection decisions for new associates in assigned area
Connects with the team on a daily basis to understand any challenges they are facing, elevating issues when necessary
Provides open and timely feedback and performance coaching to members of team, redirecting any problematic or ineffective behavior when necessary; partners with ASM when formal disciplinary action is needed
Encourages team to share ideas and best practices for delivering outstanding customer service and accomplishing important support activities
Empowers others to make decisions while providing guidance when necessary
Provides recognition for accomplishing goals and demonstrating effective behaviors
Fosters an environment of associate growth and development, ensuring associates are confident and competent to perform their job through coaching and regular performance feedback
Identifies any associate relations concerns and takes the appropriate action as needed, including elevating concerns to senior management or HR
Operational Excellence
Empowers and coaches team to follow proper processes and achieve operational efficiencies to present department areas that are prepared and conducive to SMART customer service and sales
Monitors and drives team to achievement of key operational performance metrics
Identifies any barriers to operational processes or the customer experience and communicates those barriers and implements solutions in a timely manner
Responds quickly and effectively to unexpected events (e.g. callouts/no-shows, unscheduled deliveries) by reprioritizing tasks
Monitors the use of store power equipment, ensuring that it operated safely at all times and addressing any violations with associates
Maintains a focus on safety, security and shrink prevention by ensuring doors and gates are secured and monitored, signs of shoplifting and theft are reported appropriately, and that steps are taken on a daily basis to maintain inventory and shrink budget integrity
Conducts daily safety reviews, noting hazards, keeping store areas clean and organized, and monitoring for potential theft or security risks
Continuous Operational Improvement
Recommends operational strategies to reduce unproductive time, waste or product loss and encourages team to do the same
Analyzes operational activities and determines ways to reduce the impact on the customer
Self Leadership
Seeks performance feedback from others and pursues self-development opportunities
Proactively builds and maintains collaborative relationships with cross-functional partners
Sets an example for others by adapting quickly and effectively to work challenges and organizational change
Responsibilities Specific to the Front-End Department Supervisor
Oversees and drives efficiencies in front-end operational activities (e.g. check outs, returns, overrides, till audits, PUIS Desk or product staging for pickup in store, etc.)
Drives excellent customer service by ensuring the front-end support team greets customers, answers phones, responds to customer inquiries, and proactively addresses customer concerns
Ensures that the appropriate headcount is allocated in each check-out and administrative area (e.g., Garden, Pro, and Front register areas, Customer Service and Returns Desks, Head Cashier posts, PUIS Desk, Money Room)
Researches shortages or overages, deposits cash in the bank, and handles register pulls and loans
Monitors Customer Service desk activity, supporting when needed
Performs payroll closeout process
In addition to the above responsibilities, this individual is held accountable for other duties as assigned
Responsibilities Specific to the Back-End and Night Operations Department Supervisor
Oversees and drives efficiencies in back-end operational activities (e.g., receiving and stocking inventory, assembling product, controlling freight flow, area recovery, delivery staging, etc.)
Ensures that back-end operations do not impact the customer or the customer’s ability to shop the store (e.g., the floor is clear, items are stocked)
Drives completion of activities that ensure efficient disbursement of product from receiving to sales departments such that shelves and top stock are consistently replenished (e.g., receiving/unloading of freight, stocking)
Ensures products are stocked and fronted according to planograms, moving top stock down when necessary, taking note of areas where merchandise is low, and keeps aisles clear and neat
Drives the completion of activities that support an efficient and safe delivery process (e.g., pick and stage product for delivery)
The Department Supervisor Night Operations is responsible for these activities during the overnight shift during which this manager is often the only key carrying manager in the building
In addition to the above responsibilities, this individual is held accountable for other duties as assigned
Manager-on-Duty (MOD)
Provides full leadership over the store, driving engagement, customer service, and staffing and operational efficiency
Walks the store, observing customer/associate interaction and providing in-the-moment coaching
Ensures associates are equipped and prepared to deliver quality sales and service
Ensures Specialty and Pro areas are properly staffed for customer traffic, engaging with customers, and driving sales
Shifts associates to areas of high customer traffic or department hotspots as needed
Manages associate response to call buttons
Validates that aisles remain clean, safe and free of clutter
Hands off shift observations in-person to the next MOD
Funnels non-MOD activities (e.g., customer complaints, management approvals, and other run the business activities including opening and closing the store) to appropriate non-MOD leaders
Ensures items are picked for Parcel orders accurately and efficiently meeting customer promise and ship time standards (for Parcel stores only).
Ensures proper preparation, packing and shipping of Parcel orders, by utilizing the correct materials in a timely manner (for Parcel stores only).

Required Qualifications

High school diploma or GED General Studies or equivalent years of experience in lieu of education requirement, if applicable
3 Years experience in a retail environment (or 5 years of experience in a retail environment if education requirement is not met)
Experience providing direction or supervision to teams (with or without direct report responsibility)
Experience supporting or participating in the process of training, mentoring and developing associates
Experience working cross-functionally
Ability to obtain sales related licensure or registration as may be required by law

Preferred Qualifications

Experience supporting front-end or back-end operations in a retail environment
Experience in customer service role
Experience in a leadership role with direct report responsibility
Experience working in the home improvement retail sector
Experience working in a fast paced, dynamic retail environment
Experience using store computer systems (including but not limited to: Project Tool, Genesis, Sterling, M2O, Thin Client, etc.)

About Lowe’s Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

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