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Added 1 min ago
Engineering Program Manager, Responsible AI, Safety
Apple
Cupertino, CA · Seattle, WA
…for the safety lifecycle of machine learning models. As the program manager in this space, you will play a key role in building a culture of technology responsibility, encouraging…
Added 4 mins ago
Group Services Manager (Conference Services)
Four Seasons
United States
⦁ Supervise the execution of banquet events. Review all function space with banquet manager and when required head house attendant. Ensure satisfaction of client at the outset of all events.
Added 5 mins ago
S
Human Resources Administrator
Stanford
Stanford, CA
- $37.08 to $41 USD / hour
…Assist with inquiries related to the performance management program and technology as…
Added 6 mins ago
Commercial Relationship Manager II
UMB BANK NA
St. Joseph, MO
As the Relationship Manager II, you will be responsible for developing new commercial business, while maintaining a portfolio. While loan product is important, cross selling with current…
Added 6 mins ago
Territory Sales Associate
Intuitive
Remote, United States
Work cross-functionally with Intuitive teams to explore opportunities for expanding the da Vinci® program and enhance product performance based on client feedback.
Added 6 mins ago
Territory Sales Associate
Intuitive
Remote, United States
Work cross-functionally with Intuitive teams to explore opportunities for expanding the da Vinci® program and enhance product performance based on client feedback.
Added 8 mins ago
KE
Construction Manager - Boston MA
Keville Enterprises Inc.
Boston, MA
- $95,000 to $180,000 USD / year
…Reimbursement, Employee Discounts and an Employee Referral Bonus Program. We support ample industry related training and a broad range of career…
Added 8 mins ago
Assistant Project Manager
WSP
Dallas, TX
WSP is seeking a highly skilled part-time Assistant Project Manager (APM) to serve on-site in Dallas, TX. This is a full-time position. The candidate will be operating as a critical…
Added 8 mins ago
Cook III
TX-HHSC-DSHS-DFPS
BRENHAM, TX
Added 9 mins ago
UB
Loan Agency Portfolio Administrator - Collateralized Loan Obligation
U.S. Bank National Association
Charlotte, NC
- $22.5 to $30 USD / hour
…trades, investing excess cash as directed by the Portfolio Manager, and booking all cash inflows and outflows to the portfolio. The role is responsible for tracking asset attributes such as…
Added 9 mins ago
Director, Emergency Management and Preparedness
Chemonics International Inc
Remote, United States
The Director, Emergency Management and Preparedness (Texas), leads Chemonics' market development, client engagement, and strategic positioning across the state's emergency management and…
Added 9 mins ago
PB
Part Time Teller
PNC Bank NA
Mountaintop, PA
- Part-time
…encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their…
Added 9 mins ago
Client Experience Associate - Tyson's Corner
PNC Bank NA
VA
…an opportunity to contribute to the company’s success. As a Client Experience Associate within PNC's Retail Banking organization, you will be based in Vienna, Virginia supporting multiple…
Added 9 mins ago
Bilingual Personal Banker
PNC Bank NA
Palisades Park, NJ
…encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their…
Added 9 mins ago
Client Analytics Group Analyst - AMG Investment Office
PNC Bank NA
United States
…an opportunity to contribute to the company’s success. As a Client Analytics Group Analyst within PNC's AMG Investment Office organization, you will be based in Philadelphia, PA,…
Added 9 mins ago
Relationship Manager I - Business Banking
PNC Bank NA
Romeo, MI · Imlay City, MI · MI
…opportunity to contribute to the company’s success. As a Relationship Manager I - Business Banker within PNC's Business Banking organization, you will be based in Romeo, Imlay City and…
Added 9 mins ago
Teller
PNC Bank NA
PA
…encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their…
Added 9 mins ago
Relationship Manager I - Business Banking
PNC Bank NA
Grove City, OH · Canal Winchester, OH
…opportunity to contribute to the company’s success. As a Relationship Manager I - Business Banker within PNC's Business Banking organization, you will be based in Grove City, Pickerington…
Added 9 mins ago
Commercial Banking Relationship Manager III- Dealer Floorplan
PNC Bank NA
United States
…the company’s success. As a Commercial Banking Relationship Manager III- Dealer Floorplan within PNC's Dealer Finance organization, you will be based within the PNC footprint in…
Added 9 mins ago
Account Manager II
PNC Bank NA
United States
…to contribute to the company's success. As a Senior Account Manager (Relationship Service Advisor) within PNC's Treasury Management organization, you will be based remotely. Responsible for…
Added 9 mins ago
Financial Advisor - PNC Wealth Management
PNC Wealth Management LLC
NC
…keep all parties on the same side of the table. PNC’s referral program and culture drives and encourages teamwork resulting in branch partners having a vested interest in our advisors’…
Added 9 mins ago
Account Manager II
PNC Bank NA
United States
…to contribute to the company's success. As a Senior Account Manager (Relationship Service Advisor) within PNC's Treasury Management organization, you will be based remotely. Responsible for…
Added 9 mins ago
E
Medical Field Case Manager
Enlyte
Twin Falls, ID
- $85,000 to $92,000 USD / year
…solutions and services. Whether you're supporting a Fortune 500 client or a local business, developing cutting-edge technology, or providing clinical services you'll work alongside…
Added 9 mins ago
E
Medical Field Case Manager
Enlyte
Irvine, CA
- $95,000 to $100,000 USD / year
…solutions and services. Whether you're supporting a Fortune 500 client or a local business, developing cutting-edge technology, or providing clinical services you'll work alongside…
Added 9 mins ago
E
Medical Field Case Manager
Enlyte
Mineola, NY
- $76,000 to $95,000 USD / year
…solutions and services. Whether you're supporting a Fortune 500 client or a local business, developing cutting-edge technology, or providing clinical services you'll work alongside…

Lowe's Home Centers, LLC

MST ASM

NE, United States

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Job details

Apply by: Dec 19, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Key Responsibilities

Team Leadership
Interviews, selects, develops and provides direct leadership over a team of supervisors and associates that support product categories in assigned area
Models the behaviors that are needed to deliver SMART customer service, maintain an in-stock position, and keep the store clean and safe for customers
Sets clear and measurable service, and operational goals for the team, ensures the team’s effort supports those goals, and tracks progress on a daily basis
Connects with the team regularly to understand challenges they are facing and to remove obstacles
Provides recognition for demonstrating effective behaviors and exceeding operational goals at the individual and team level
Provides open and timely feedback, coaching, training, development opportunities and mentorship to members of the team and encourages others to communicate openly and share constructive feedback
Manages performance of associates against established goals and works with supervisors to take action when necessary to address performance concerns
Encourages others to share ideas and empowers others to make decisions while providing guidance when necessary
Identifies any associate relations concerns and takes the appropriate action as needed, handling directly where appropriate and/or escalating issues to senior management or HR
Drives execution of all service, reset, pricing and operational programs in assigned area by monitoring activities, providing feedback, and making adjustments where needed
Identifies any barriers to superior service and communicates these along with solutions in a timely manner ensuring operations do not impact the customers' ability to see or interact with products
Serves as a primary escalation point for the most significant and impactful customer complaints
Program Execution
Manages store opening and closing procedures
Controls expenses including payroll and other controllable expenses, and manages payroll hours by confirming the schedule supports the forecasted payroll plan
Maintains knowledge of industry service, sales and operational trends and shares and applies knowledge where possible
Identifies sales opportunities and gaps in inventory/merchandising and creates specific plans of action to drive improved in-stock, sales, and margin performance
Looks for ways within respective departments to enhance the Pro customer experience and drive Pro sales
Anticipates and proactively addresses operational issues that could impact customer service levels and/or achievement of store sales goals
Monitors the use of store power equipment, ensuring that it is operated safely at all times and addressing any violations with associates
Drives a culture of safety, security and shrink prevention throughout the store, ensuring doors and gates are secured and monitored, signs of shoplifting and theft are reported appropriately, and that steps are taken on a daily basis to maintain inventory and shrink budget integrity
Manager-on-Duty (MOD)
Provides full leadership over the store, driving engagement, customer service, and staffing and operational efficiency
Walks the store, observing customer/associate interaction and providing in-the-moment coaching to ensure associates are engaging customers and driving sales.
Ensures depts are properly staffed for customer traffic, shifts associates for coverage as needed.
Manages associate response to call buttons
Validates that aisles remain clean, safe and free of clutter
Funnels non-MOD activities (e.g., customer complaints, management approvals, and other run the business activities including opening and closing the store) to appropriate non-MOD leaders
Self-Leadership
Seeks performance feedback from others and pursues self-development opportunities
Proactively builds and maintains collaborative relationships with cross-functional partners
Sets an example for others by adapting quickly and effectively to work challenges and organizational change
Responsibilities Specific to the MST ASM
Manages all reset, service and pricing activity within the store as well as Live Nursery service and watering as seasonal need requires.
Teaches and demonstrates effective use of Lowe’s selling and service model
Support Ad Set execution through MST Flex endcap and promo space execution as well as validating promotional signage readiness
Accountable to Product location space accuracy through SIMS execution and feedback during reset and service execution
In addition to the above responsibilities, this individual is held accountable for other duties as assigned

Required Qualifications

2 Years Experience leading associates in a retail environment
3 Years Experience working in a fast-paced, cross- functional work environment

• 1 Year Experience performing manager-on-duty responsibilities, including management of daily store operations and processes within and beyond assigned areas of responsibility

1 Year Experience directly managing a team of sales associates (commissioned or non-commissioned) in retail, business-to-business, outside sales, or consumer service industry (Specialty ASM)
Experience using Microsoft Office Suite
Experience in retail store freight flow logistics (Operations ASM)

Preferred Qualifications

Bachelor’s degree Related field
5 Years Experience leading service associates in a retail or consumer service industry (Merchandising ASM)

• 5 Years Experience directly managing a team of sales associates (commissioned or non-commissioned) in retail, business-to-business, outside sales, or consumer service industry (Specialty ASM)

• 5 Years Experience leading support/operations associates in a retail or consumer service industry (Operations ASM)

• 3 Years Experience performing manager-on-duty responsibilities, including management of daily store operations and processes within and beyond assigned areas of responsibility

Experience working in the home improvement retail sector
Experience working with store computer systems (including but not limited to: Project Tool, Genesis, M2O, Thin Client, etc.)

About Lowe’s Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

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