Jobs in the United States

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Suite Server & Attendant
DECC
Duluth, MN
- $13 USD / hour
At least 2 years of customer service experience is required.
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Advanced Analytics Consultant (Behavioral Health)
The Elevance Health Companies, Inc.
United States
…insights into member behavior drivers and preferences, product/program concepts and value propositions, operational effectiveness and efficiencies, client specific health gaps and needs.…
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RC
Restaurant Zone Manager
Raising Cane's
Plano, TX
- $20.25 to $21 USD / hour
The Restaurant Zone Manager is responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane’s standards and culture in management…
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Program Manager
BAE Systems
Fort Wayne, IN
…unprecedented growth. As a result, BAE Systems is seeking a Program Manager in its Controls and Avionics Solutions (CAS) business area at Fort Wayne, Indiana supporting Air Transport or…
Added 1 min ago
CB
CA Senior Claims Specialist
CorVel Brand
Folsom, CA
- $29.35 to $47.28 USD / hour
…Specialist ensures the best possible outcome for the claim, meeting customer service expectations, and supporting the goals of the Claims Department and…
Added 1 min ago
F&B Supervisor
Marriott Pittsburgh City Center
Pittsburgh, PA
Assist the Outlet Manager in the planning and management of the Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction,…
Added 1 min ago
BA
Food & Beverage Manager
Brickell Arch, a Luxury Collection Hotel
Miami, FL
- $60,000 to $65,000 USD / year
Plan and manage the Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with…
Added 1 min ago
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Senior Marketing Analytics Manager
ACS
Washington, DC
- $110,000 to $130,000 USD / year
…while operating independently under general direction from the manager. Identifies, evaluates, and recommends solutions to complex, ambiguous, and cross-functional problems that may have…
Added 1 min ago
Patient Service Representative
Health Images
Castle Rock, CO
5. Listens and resolves patient, provider, and any customer complaints. Communicates to PSR Lead and/or Area Manager as needed.
Added 2 mins ago
SW
Administrative Liaison
State Water Resources Control Board
CA
- $6,623 to $8,290 USD / month
Under the general direction of the Manager II and consistent with good customer service practices and the goals of the State and Regional Water Quality Control Boards Strategic Plan, the…
Added 2 mins ago
Sr. Radio Frequency (RF) Engineer
The Aerospace Corporation
Kirtland AFB, NM
Act as principal technical representative directly supporting Program Manager (O-5)
Added 2 mins ago
Deputy Lead Engineer - Satellite Ground Systems
The Aerospace Corporation
El Segundo, CA
Work closely with the Program Manager (O-5) and serve as the technical lead in the Lead Engineer's absence
Added 2 mins ago
Front Office Director
Strider Hotel
Boston, MA
Manage hotel front office operations in accordance with established guest service and sustainability standards.
Added 2 mins ago
DB
Customer Service Lead AZ, Job 456.26
Default Brand
Mesa, AZ
- $17.5 to $22.5 USD / hour
The Customer Service Lead (CSL) at Dunn-Edwards assists the store management team with ensuring a distinctive shopping experience for all guests and executing store operations during…
Added 2 mins ago
RR
Maintenance Technician - Full-Time
Redstone Residential
Denton, TX
- $20 USD / hour
- Full-time
Consistently and genuinely demonstrate exemplary principles of customer service and teamwork.
Added 2 mins ago
MJ
General Manager - MJ23 Sports Bar & Grill
Michael Jordan's Steak House and MJ23 Sports Bar & Grill
Uncasville, CT
- $80,000 to $95,000 USD / year
…enjoy the game. While our delicious burgers and wings attract customer attention, it is CRG's Heartfelt Hospitality that creates a truly memorable experience for our…
Added 3 mins ago
LEAD Technician Field Manager 2028 (Mark Rogers)
LG Electronics
TX · Farmers Branch, TX
…internal technical support personnel & preparing field teams for Service Champion (SC) member training. The duties include advisory management of quality assurance actions in the field, at…
Added 3 mins ago
Business Banking Relationship Manager
Bank of Montreal
Tustin, CA
Delivers exceptional customer service and builds trust by providing expertise, responsive service, and support.
Added 3 mins ago
ISSM II - Information Systems Security Manager
Watermark Risk Management International
Fort Walton Beach, FL
Come make your mark with Watermark!🎖️ FOUNDED BY USAF VETERANS in 2007, we are proud to be a Service-Disabled Veteran Owned Small Business.
Added 4 mins ago
MV
Restaurant Utility Worker
Mira Vie at Forsgate
Monroe Township, NJ
- Up to $16 USD / hour
Supports the development of a positive customer service culture in the dining room under the direction of the Restaurant and Hospitality Manager or Director, Restaurant and Hospitality.…
Added 4 mins ago
CH
HVAC Service Technician - $25-$35/hr + Great Benefits
Clarion Home Services Grp.
Spanish Fork, UT
- $25 to $35 USD / hour
…conditioning, air quality services, and plumbing. With a commitment to customer satisfaction and over 45 years of hands-on experience, our team can be trusted with virtually any service…
Added 4 mins ago
Procurement Specialist 2 (PCN 060502)
State of Alaska
Anchorage, AK
…transitions; coordinating related services and resources; supporting customer satisfaction and responsive service; and coordinating construction project processes related to leased…
Added 4 mins ago
SO
Law Office Assistant 1 (PCN031353)
State of Alaska
Palmer, AK
- $22.81 USD / hour
One year of experience that involves some combination of providing significant customer service contact; eliciting or exchanging information as related to requirements or procedures…
Added 4 mins ago
SO
Accounting Technician 1 (PCN 069328)
State of Alaska
Wasilla, AK
- $24.15 USD / hour
Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public,…
Added 4 mins ago
SO
Accounting Technician 3 (PCN 10-0225)
State of Alaska
Anchorage, AK
- $31.54 USD / hour
…technology services to support all DNR staff and public-facing service programs. Providing superior customer service is at the core of everything we…

Lowe's Companies, Inc.

Manager ProServices-Program & Technology Management

Mooresville, NC, United States

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Job details

Experience: 3 Years Experience in a large sales organization Experiencing managing CRM systems
Posting language: English
Posted: Nov 2, 2026

Original job description

Do your Best Work in Mooresville

This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up – we invest in you so you can find your inspiration.

Your Impact

The primary purpose of this role is to manage the customer service systems, and to lead the system strategy to ensures that field and store service teams have the tools they need to effectively capitalize on sales opportunities. These responsibilities include managing intake requests for system enhancements, and leading the forward thinking strategy for CRM systems and road map delivery. This role ensures the effective delivery of the sales strategy for Lowe's pro-services

What You Will Do

Lead strategy and design of system enhancements to ensure pro-service sales operational needs are met
Manage cross-functional teams in the effective implementation of roadmaps for CRM system enhancements
Collaborate with IT and Finance to forecast the project budget needed to complete system enhancements
Communicate with cross functional teams to ensure the fast and accurate delivery of integral sales data reports
Serve as a subject matter expert for Pro-CRM system and pro-customer data needs on large enterprise initiatives
Lead cross functional teams on defect resolution initiatives to ensure the operational effectiveness of CRM systems
Collaborate with Stores and Field Sales Leadership to get system feedback and synthesize feedback into actionable plans to provide an optimal selling support solution.
Facilitate communication throughout all steps between a variety of internal stakeholders and vendor partners, ensuring that system functionality satisfy internal customers’ needs and are highly adopted.

Minimum Qualifications

Bachelor’s degree In MIS, Economics or related field or equivalent years of experience in lieu of education requirement, if applicable
3 Years Experience in a large sales organization Experiencing managing CRM systems
Demonstrated experience in gathering and transforming customer needs into an actionable product vision and requirements definition
Strong user experience/design sense, with a record of building great products

Preferred Skills/Education

Experience in Omni-channel retailing or b to b sales
Experience in designing, developing, and building collaborative or social web technologies, either in the consumer or enterprise spac
Experience presenting to executive leadership and handling sensitive customer escalations

About Lowe’s Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal year 2025 sales of more than $86 billion. Lowe’s employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Lowe’s is a core value S&P 500 equity stock and a dividend aristocrat. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

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