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Operations Manager
Virginia CVS Pharmacy, L.L.C.
Staunton, VA
The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and…
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Pharmacy Lead Technician
Virginia CVS Pharmacy, L.L.C.
Richmond, VA
As a Lead Technician, you will be an example for and support the pharmacy team in delivering operational and service excellence within your store. Lead Technicians use and build upon the…
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Operations Manager
Virginia CVS Pharmacy, L.L.C.
Richmond, VA
The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and…
Added 1 min ago
Operations Manager
CVS Pharmacy, Inc.
Houston, TX
The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and…
Added 1 min ago
Operations Manager
CVS Pharmacy, Inc.
Dallas, TX
The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and…
Added 1 min ago
Operations Manager
Pennsylvania CVS Pharmacy, L.L.C.
Pennsburg, PA
The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and…
Added 1 min ago
Operations Manager
CVS Albany, L.L.C.
Shirley, NY
The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and…
Added 1 min ago
Operations Manager
CVS Albany, L.L.C.
Somers, NY
The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and…
Added 1 min ago
Operations Manager
CVS Albany, L.L.C.
Shirley, NY
The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and…
Added 1 min ago
Leasing Team Member
LDG Development
Austin, TX · austin, TX
Be an ambassador for customer service by consistently going above and beyond to ensure that Solidago residents are satisfied.
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Assistant Manager of Records Management
University of Georgia Staff
GA
The Division of Development and Alumni Relations at the University of Georgia advances the goals, objectives, and priorities of the university by generating private financial support,…
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Assistant Director for Communications
University of Georgia Staff
GA
Priority consideration will be given to those who complete the application process by 11/20/2026; however, screening will continue until the position is filled
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Operations Manager
American Drug Stores Delaware, L.L.C.
Fargo, ND
The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and…
Added 3 mins ago
Operations Manager
CVS Pharmacy, Inc.
South Dennis, MA
The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and…
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Operations Manager
CVS Pharmacy, Inc.
Longmeadow, MA
The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and…
Added 3 mins ago
Operations Manager
Kentucky CVS Pharmacy, L.L.C.
Louisville, KY
The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and…
Added 3 mins ago
Operations Manager
Highland Park CVS, L.L.C.
Waukegan, IL
The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and…
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Assistant Store Manager - Customer Experience
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Bellingham, MA
PetSmart’s Experience Leader (ELR) is responsible for providing exceptional leadership and service to our pet parent while upholding the company’s vision, mission, values, and strategy.…
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Community Manager
MMS Group
Westerville, OH
The Community Manager is the driving force behind the operational, financial, and cultural success of the residential property - setting the tone for excellence in resident and customer…
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Safety and Fleet Manager
Parrish Tire
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The Safety & Fleet Manager leads Parrish Tire Company’s workplace safety, driver safety, and fleet compliance programs across its retail, commercial, industrial, and wholesale operations.…
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General Manager
Compass Group
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At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our…
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Operations Manager
Georgia CVS Pharmacy, L.L.C.
Norcross, GA
The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and…
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Campus Store Leader
Follett Corporation
Phoenix, AZ
As a Campus Store Leader, you will support a Market Leader or Campus Store Manager overseeing store operations. You will be responsible for driving results through sales growth while…
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Warehouse Operations Manager
Group O
Milan, IL
- $60,000 to $75,000 USD / year
The Warehouse Operations Manager is responsible for leading all warehouse operations at the Milan 120 facility, supporting both the Packaging Solutions and IPS business units. This role…
Added 4 mins ago
CC
Administrative Assistant, Senior
Contra Costa Community College District
CA
- $65,424 to $79,704 USD / year
…government agencies, nonprofit organizations, healthcare, business operations, and other complex administrative…

Lovet

Business Operations Manager

Remote, United States

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Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members with close to1,500 health and wellness offices across 50 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and Lovet (formerly AZPetVet). Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.

Job Summary:

The Business Operations Manager supports the design, implementation, and continuous improvement of operational standards across the organization’s hospitals. Reporting to the Director of Business Operations, this role focuses on executing initiatives, supporting hospital leaders, coordinating cross-functional projects, and helping translate strategic priorities into practical, scalable processes.

This position plays a hands-on role in rollout execution, performance optimization, vendor coordination, and new hospital readiness. The Business Operations Manager partners closely with hospitals and cross functional teams to ensure operational consistency, adoption of new initiatives, and measurable improvements in efficiency and performance.

Key Responsibilities:

Hospital Operating Model Support Supports the design, development, documentation, and refinement of the hospital operating model, including workflows, role clarity, and standard operating procedures. Help create new operational approaches and programs, such as the Lovet Essentials Plan (LEP) and upcoming model enhancements, which call for fresh thinking and creative solutions rather than just improving what already exists. Maintain best practices and assist with updates based on performance trends and field feedback.

Initiative Implementation & Rollout Assist in planning, piloting, and executing new operational initiatives. Build project timelines, track milestones, coordinate stakeholders, and support hospital readiness to ensure successful adoption.

Hospital Support & Field Enablement Partner with hospital leaders to address operational challenges, provide structured problem-solving support, and help implement standardized processes. Identify recurring issues and escalate themes to the Director as needed.

Vendor Coordination Support vendor onboarding, implementation, and ongoing performance tracking. Help ensure vendor tools and services are integrated into hospital workflows and aligned with operational standards.

Cross-Functional Project Support Coordinate with Field Operations, Finance, Clinical, IT, HR, Learning & Development, Marketing, and Data & Analytics teams to support execution of cross-functional initiatives and serve as a consulted subject matter expert. Partner with both Lovet and The Aspen Group (TAG) teams to ensure initiatives are aligned, resources are shared effectively, and hospitals receive consistent support. Track dependencies, maintain communication, and ensure alignment between corporate teams and hospitals.

Growth & Scalability Support Assist in operational planning for expansion efforts and support the execution of growth for new Denovo hospitals. Contribute to building scalable processes that support multi-site consistency.

Product & Service Operationalization Partner with clinical and leadership teams to support the creation and rollout of new offerings, such as the Lovet Essentials Plans, new products, and new vendor partnerships. Develop the supporting resources needed for successful adoption, including workflows, documentation, training coordination, and readiness tracking.

Operational Performance Optimization Analyze hospital KPIs and operational data to identify improvement opportunities. Support implementation of scheduling, utilization, and workflow optimization efforts.

Change Management & Adoption Support hospitals through operational changes by reinforcing expectations, tracking adoption, and helping troubleshoot barriers to implementation.

New Hospital Launch Support Supports the planning and execution of new hospital openings, including readiness checklists, workflow setup, coordination with internal teams, and transition into ongoing operations.

Project Oversight Support Assist in tracking project timelines, identifying risks, and ensuring smooth transition from project phase to operational ownership.

Client Billing & Revenue Support Assists hospitals with Client billing support, client account reconciliation assistance, and client collections support and coordination.

Medical Advisory Committee (MAC) Facilitation Partner with the Director of Business Operations and the Clinical Leadership team to plan and facilitate MAC meetings. Support agenda development, prepare meeting materials, document decisions and action items, and follow up with cross-functional teams to ensure MAC recommendations are communicated and implemented consistently across the network.

Pricing & System Updates Price and product updates, process and procedure documentation, and code maintenance in our PIMS and system updates.

What Success Looks Like Successful execution and adoption of new initiatives improved operational consistency across hospitals, timely support for hospital leaders, accurate reporting and project tracking, creative solutions that move the organization forward, and well-coordinated new hospital launches that transition smoothly into stable operations. Candidate must be local to the Phoenix, AZ area and have previous experience working as a Veterinary Hospital Manager. This position is primarily remote, but some travel will be required and time spent within hospitals on projects, rollouts, and supporting initiatives is expected.

Required Skills/Abilities:

Excellent verbal and written communication skills.
Strong knowledge of medical terminology.
Strong understanding of veterinary medicine and business principles.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Strong organizational and time management skills.
Ability to handle multiple tasks simultaneously.
Ability to work under pressure and meet deadlines.
7-15 years of experience in operations, veterinary medicine, multi-site, or similar environment
Strong organizational and project coordination skills
Ability to manage multiple initiatives simultaneously
Analytical mindset with comfort interpreting operational data
Strong communication skills and ability to partner cross-functionally
Veterinary or healthcare operations experience preferred

Education and Experience:

HS diploma or equivalent required.
Bachelor's degree in business administration or a related field preferred.
7+ years of experience in veterinary medicine, ideally as a Hospital Manager.

Salary Range: $90,000 - $110,000 with a 10% bonus opportunity

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