Where You Will Do
What You Will Do
As the Work Execution Manager (WEM), you will provide technical leadership and day-to-day management for the Workplace Experience work execution team. This highly visible position requires an exceptional commitment to customer service, strong organizational skills, and excellent written and verbal communication. You will help strengthen partnerships with facility directorates, coordinate work execution across multiple technical disciplines and construction channels, improve operational performance, and uphold best-in-class service standards in a fast-paced environment.
You will oversee facility upgrades and work management activities supporting facility directorates and programs across the Laboratory. You will collaborate daily with Maintenance Managers and Facility Operations and Maintenance Management teams from each Facility Operations Directorate. Success in this role requires the ability to organize complex workloads, establish clear priorities, coordinate multiple stakeholders, and provide customers with timely, accurate, and professional communication. You will ensure work is planned, scheduled, coordinated, and executed safely, efficiently, and in alignment with operational and mission priorities.
In this role, you will:
- Lead and develop a multidisciplinary team of superintendents, technicians, and skilled workers committed to responsive, solutions-oriented customer service.
- Establish clear customer service expectations and ensure the team provides professional, timely, and consistent support throughout the work execution process.
- Maintain frequent, transparent, and effective written and verbal communication with customers, Workplace Experience team members, Facility Operations Directorate team members, deployed services, subcontractors, and the craft workforce.
- Organize and prioritize multiple work activities, schedules, resources, customer requests, and competing operational needs across Facility Operations Directorates.
- Provide customers and stakeholders with accurate status updates, clearly communicate schedule changes or potential impacts, and promptly address questions and concerns.
- Direct facility upgrade and modification activities in support of safe, reliable, and efficient facility operations.
- Oversee installations and facility modifications performed by outside vendors and coordinate associated craft activities.
- Partner with operations, programmatic customers, maintenance, and work management leaders within each Facility Operations Directorate to align resources, schedules, priorities, and customer expectations with mission needs.
- Facilitate productive meetings, document decisions and action items, and ensure commitments are tracked through completion.
- Champion compliance with safety requirements, authorization-basis requirements, company policies, and applicable regulations.
- Identify opportunities to improve customer service, streamline processes, increase facility reliability, reduce costs, and strengthen maintenance and work execution performance.
- Apply strong technical judgment and sound decision-making to resolve complex facility, engineering, scheduling, and work execution challenges so work can continue safely and effectively.
- Build a collaborative, accountable, organized, and high-performing team culture that values responsiveness, follow-through, respect, and open communication.
This role is ideal for an experienced maintenance or work execution leader who is highly organized, customer focused, and skilled at communicating across diverse organizations. The successful candidate will thrive in a complex environment, enjoy developing people and building partnerships, and want to make a direct impact on customer satisfaction, facility reliability, operational excellence, and mission success across the Laboratory.
What You Need
Minimum Job Requirements:
Customer Service, Communication & Organizational Effectiveness: Demonstrated success building strong customer relationships and providing timely, professional, and solutions-oriented service in a complex technical or operational environment. Exceptional written, verbal, and interpersonal communication skills, including the ability to clearly communicate technical information, work status, priorities, risks, schedule changes, and expectations to diverse audiences. Demonstrated ability to listen to customer needs, manage expectations, resolve concerns, and maintain productive relationships during challenging situations. Proven organizational skills, including the ability to manage multiple priorities, coordinate competing demands, maintain accurate documentation, track commitments, and ensure timely follow-through. Demonstrated ability to lead effective meetings, communicate decisions, assign action items, and hold responsible parties accountable for completion.
Facility & Project Management: Extensive knowledge of and experience with facility or project management, including architecture and design programming, construction engineering, safety and authorization basis, work control, and facility control systems. Extensive experience supporting major construction projects, facility upgrades, renovations, and system modifications. Extensive knowledge of government regulations and requirements affecting facility maintenance and project management. Demonstrated ability to organize complex projects, coordinate multiple stakeholders, manage schedules and resources, and keep customers informed throughout the work execution process.
Operations: Extensive knowledge of facility and site work hazards, safe work practices, operating configurations, and lockout/tag-out policies and procedures. Demonstrated ability to read, understand, and interpret mechanical, electrical, and physical-system documents, including blueprints, drawings, and schematics. Demonstrated success identifying performance issues, evaluating alternative solutions, and determining effective corrective actions. Strong technical knowledge of facility directorate roles and responsibilities, engineering, and work execution in complex operating environments.
Leadership & Team Development: Demonstrated experience managing and supervising employees, including responsibility for human resources administration. Demonstrated ability to develop and implement organizational strategies, priorities, objectives, and customer service standards. Proven success providing clear direction, mentorship, workload prioritization, and performance management. Demonstrated ability to lead in a collaborative and participative environment while building strong, capable, accountable, and customer-focused teams. Excellent communication and interpersonal skills, with the ability to establish trust, resolve conflict, influence outcomes, and work effectively across technical, operational, programmatic, and management organizations.
Education/Experience: Position requires a bachelor's degree from an accredited institution and five years of related experience; or an equivalent combination of education and experience directly related to the occupation.
Essential Job Functions (can perform with or without reasonable accommodation): walking and lifting 20-30 pounds.
Desired Qualifications:
- In-depth knowledge of the Workplace Experience team, the functions it provides, and the respective roles and responsibilities of subcontract vendors contracts allowances and limitations.
- Demonstrated success providing exceptional customer service and building collaborative relationships with facility directorates, programs, deployed services, subcontractors, and craft organizations.
- Demonstrated ability to organize and coordinate multiple concurrent projects, customer requests, schedules, resources, and priorities in a complex operating environment.
- Demonstrated experience developing communication plans, providing concise work status updates, documenting decisions, and tracking actions and commitments through completion.
- Demonstrated experience using LANL business systems to manage and administer personnel activities, including timekeeping, payroll, budgeting, training and certification, performance reviews, and applicable policies and procedures.
- Demonstrated in-depth knowledge of LANL maintenance program policies and procedures.
- Demonstrated ability to prepare and deliver clear, engaging safety, technical, and operational briefings to large groups representing diverse job functions and organizational levels.
- Active Q clearance.
Work Location: The work location for this position is onsite and located in Los Alamos, NM. All work locations are at the discretion of management.
Position Commitment: Regular appointment employees are required to serve a period of continuous service in their current position in order to be eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the time required, they may only apply for Laboratory jobs with the documented approval of their Division Leader. The position commitment for this position is 2 years.
Note to Applicants: Due to federal restrictions contained in the current National Defense Authorization Act, citizens of the People's Republic of China-including the special administrative regions of Hong Kong and Macau-as well as citizens of the Islamic Republic of Iran, the Democratic People's Republic of Korea (North Korea), and the Russian Federation, who are not Lawful Permanent Residents ("green card" holders) are prohibited from accessing facilities that support the mission, functions, and operations of national security laboratories and nuclear weapons production facilities, which includes Los Alamos National Laboratory.
Where You Will Work
Located in beautiful northern New Mexico, Los Alamos National Laboratory (LANL) is a multidisciplinary research institution engaged in strategic science on behalf of national security. Our generous benefits package includes:
- PPO or High Deductible medical insurance with the same large nationwide network
- Dental and vision insurance
- Free basic life and disability insurance
- Paid childbirth and parental leave
- Award-winning 401(k) (6% matching plus 3.5% annually)
- Learning opportunities and tuition assistance
- Flexible schedules and time off (PTO and holidays)
- Onsite gyms and wellness programs
- Extensive relocation packages (outside a 50 mile radius)
Additional Details
Directive 206.2 - Employment with Triad requires a favorable decision by NNSA indicating employee is suitable under NNSA Supplemental Directive 206.2 (https://www.energy.gov/nnsa/articles/nnsa-sd-2062-implementation-personal-identity-verification-uncleared-contractors) . Please note that this requirement applies only to citizens of the United States. Foreign nationals are subject to a similar requirement under DOE Order 142.3A.
Clearance: Q (Position will be cleared to this level). Selected applicants will be subject to a background investigation conducted by or on behalf of the Federal Government, and must meet eligibility requirements* for access to classified matter. This position requires a Q clearance, and obtaining such clearance requires US Citizenship except in extremely rare circumstances. Dependent upon the position, additional authorization to access classified information may be required, which may or may not be available to dual citizens. Receipt of a Q clearance and additional access authorization ultimately is a decision of the Federal Government and not of Triad.
*Eligibility requirements: To obtain a clearance, an individual must be at least 18 years of age; U.S. citizenship is required except in very limited circumstances. See DOE Order 472.2 (https://www.directives.doe.gov/directives-documents/400-series/0472.2-BOrder-chg1-pgchg) for additional information.
New-Employment Drug Test: The Laboratory requires successful applicants to complete a new-employment drug test and maintains a substance abuse policy that includes random drug testing. Although New Mexico and other states have legalized the use of marijuana, use and possession of marijuana remain illegal under federal law. A positive drug test for marijuana will result in termination of employment, even if the use was pre-offer.
Regular Position: Term status Laboratory employees applying for regular-status positions are converted to regular status.
Internal Applicants: Regular appointment employees who have served the required period of continuous service in their current position are eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the required period of continuous service, they may only apply for Laboratory jobs with the documented approval of their Division Leader. Please refer to Policy P701 (https://int.lanl.gov/policy/documents/P701.pdf) for applicant eligibility requirements.
Incentive Compensation Program: Position is eligible to participate in the Triad Incentive Compensation Program. You must be in an eligible position for a minimum of 3 months, before July 1st and remain in an eligible position as of the end of the fiscal year, September 30th. The annual distribution is prorated based on the number of months in the eligible position.
Equal Opportunity: Los Alamos National Laboratory is an equal opportunity employer. All employment practices are based on qualification and merit, without regard to protected categories such as race, color, national origin, ancestry, religion, age, sex, gender identity, sexual orientation, marital status or spousal affiliation, physical or mental disability, medical conditions, pregnancy, status as a protected veteran, genetic information, or citizenship within the limits imposed by federal, state, and local laws and regulations. The Laboratory is also committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request such an accommodation, please send an email to applyhelp@lanl.gov or call (505)-664-6947.