Ward Clerk

ABOUT US

Loretto Hospital is a safety-net hospital that serves more than 33,000 patients each year from Chicago’s Austin and surrounding communities. Established in 1923 as a not-for-profit community-focused healthcare provider, Loretto offers its community a unique patient-centered healthcare delivery system that promotes general wellness and education. The hospital staff are committed to providing the best possible medical care in a holistic, safe and comfortable resident environment. By empowering patients with knowledge and resources, Loretto Hospital strives to cultivate a culture of proactive medical management within the community, with the goal of increasing the quality of life for patients and community residents.

SUMMARY We are seeking a dedicated Ward Clerk to join our Med/Surg team. The ward clerk will assist the charge nurse in coordinating the flow of patient care maintaining patient records, directing the flow of written and telephone communication, assisting visitors and families, ordering supplies and equipment, coordinating scheduling for test, procedures, transports and transfers and assures for a safe, clean orderly environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Answers phone calls courteously and efficiently, directing or relaying phone messages to the appropriate staff.
• Maintains all medical records with adequate forms, posts lab and X-ray reports, organizes documents in chart correctly.
• Understands and utilizes all functions of the computer system available in the units: admissions transfers, discharges, requisitions, charges, order entry etc.
• Maintains adequate supplies of forms in the unit (flow sheets, consents, restraints forms. standing orders, protocols, progress notes etc.) for downtime procedures
• Posts reminders, maintains communication book, logs, and bulletin boards.
• Maintains adequate levels of stock supplies and equipment, anticipating changing demand or altered supply states.
• Assist in cleaning, straightening or organizing of any of the staff space on the unit.
• Instructs visitors and other guest of the unit policies such as visiting hours, access to physician's hours, patient confidentiality, smoking restriction, phone calls, food restriction, etc.
• Completes work orders and follows up with charge nurse and Clinical Director for any malfunctioning equipment, damage or injury to the physical plant, or safety concerns.
• Answers call lights in a timely manner and notifies appropriate team member for follow-up
• Other duties as assigned

COMPLIANCE RESPONSIBILITIES

• Understands and adheres to Loretto Hospital’s compliance standards as they appear in the Compliance Policy, Code of Conduct and Conflict of Interest Policy.
• Keeps abreast of all pertinent federal, state and Hospital regulations, laws, and policies as they presently exist and as they change or are modified.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the personnel so classified

For purposes of the American with Disabilities Act, “Job Duties” are essential job functions.

JOB REQUIREMENTS

Required:

• Graduation from accredited High School or GED.
• Basic Life Support for healthcare providers and Crisis Intervention certification required.
• A full working knowledge of clerical skills (filling, phone, copying) and clear, concise communication skills.
• Demonstrates core competency required for job performance. Language and communication skills of seeing, listening, reading, writing, and speaking are necessary to effectively process and present information in English.
• Accurate mathematical calculations are required.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is frequently required to sit, stand or walk as well as occasionally stoop, crouch or crawl. Using proper body mechanics, the employee may be expected to lift, pull, push or move patients and/or equipment. Fine motor skills are required when using hands and fingers to handle, feel or reach. Normal or corrected vision, hearing and ability to speak are necessary. Specific vision abilities required include close vision, sharp eye focus and ability to distinguish colors. There will be period of stressful intense concentration with more than average pressure used in a variety of problem solving situations.

WHY LORETTO

Competitive Compensation: Along with a competitive salary, Loretto Hospital offers a comprehensive, competitive benefits package including health, dental, vision, retirement savings plans, and paid time off.

Career Development: Loretto Hospital is a vibrant community of professionals dedicated to administering excellent patient care. Whether you are pursuing a career in allied health, support services, clinical or nursing support, or professional administration, Loretto Hospital is a tremendous place to grow as a health care professional.

Work Environment: As a not-for-profit, community-focused hospital, Loretto Hospital is truly a place where patients come first. We are seeking team members who not only support our mission, but who are customer service-driven and who desire to enhance the patient experience.