Jobs in the United States

25+ jobs

Save this search

Added 1 day ago
Materials Management Tech (Equipment Tech) 6pm-6am
NemoursCareerSite
Orlando, FL
Schedule: Full-time, 6pam-6am alternating weekends and Holidays.
Added 1 day ago
Senior/Staff Social Media Specialist
Vast
Long Beach, CA
…private customers. Haven Demo’s 2025 success made Vast the only operational commercial space station company to fly and operate its own spacecraft. Next, Haven-1 is expected to become the…
Added 2 days ago
PT
Wind Turbine Technician - Power
PPM TECHNICAL SERVICES, INC
United States Of America, IA
- $29 to $42.25 USD / hour
Avangrid Power is seeking to fill a Wind Turbine Technician opening. The company will determine Tech level based on experience and education. This position is responsible for the onsite…
Added 2 days ago
A
Nuclear Instrumentation & Controls Engineer
Antares
Los Angeles, CA
- $125,000 to $210,000 USD / year
- Support instrumentation architecture development, component and vendor selection, technical design reviews, and definition of representative nuclear and environmental test conditions.
Added 3 days ago
SH
Ultrasound Tech II
Sutter Health
Santa Rosa, CA
- $66.51 to $82.68 USD / hour
…departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a…
Added 3 days ago
SH
Surgical Technician II - CVOR
Sutter Health
Sacramento, CA
- $44.73 to $62.62 USD / hour
…departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a…
Added 3 days ago
MT
User Support Assistant
Munger, Tolles & Olson, LLP
United States
- $29 USD / hour
…applicant’s wage in the event of hire. The posted range is only one component of Munger, Tolles & Olson LLP’s Total Rewards…
Added 4 days ago
IT Support Tech I
Loos & Co
Pomfret, CT
As the only fully integrated maker of premium quality wire, rope, and assemblies, Loos & Co holds a leading position in the global aerospace sector.
Added 4 days ago
Journeyman Computer User Support Specialist
TekSynap
Nellis AFB, NV
Target salary range: $50,000.00 - $60,000.00. The salary range displayed is an estimate only and is not a guarantee of compensation or salary, and will be determined on several factors…
Added 4 days ago
Principal Database Developer
TekSynap
New Orleans, LA
TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment.…
Added 4 days ago
SB
Ultrasound Tech II
Sutter Bay Hospitals
United States
- $66.51 to $82.68 USD / hour
…departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a…
Added 4 days ago
Cloud Infrastructure Support Engineer
Booz Allen Hamilton_United States
Fort Belvoir, VA
…applications or creating new ones from scratch, you’ll have the latest tech and brightest teammates at your…
Added 4 days ago
BESS HV TECH
EDP Energias de Portugal S.A.
Cantua Creek, CA, CA
Provide 24/7 on-call remote HV support to the HV Team for complex troubleshooting, component testing, and proof checking
Added 4 days ago
LV
Electrical/Ronics Syst Tech II
Las Vegas Valley Water District
United States
- $44.22 USD / hour
…themselves or in a team environment. Must be willing to work weekends and respond to after-hours…
Added 5 days ago
Retail Territory Manager - Denver, CO
Black & Decker (U.S.) Inc.
Denver, CO
Willingness to travel regionally and work occasional weekends (8-10 annually)
Added 5 days ago
Broadcast Engineer
Paramount
West Sacramento, CA
…connection with fans. We are creator-first, audience-focused, tech-forward, globally scaled.Here, youll work with talented teams that move fast, think boldly and collaborate with purpose to…
Added 5 days ago
CH
General Laborer Tech Sign on Bonus
Clean Harbors
Youngstown, OH
- $23 to $24 USD / hour
Own part of Clean Harbors with our Employee Stock Purchase Plan (U.S. Only)
Added 5 days ago
DE
Transmission Specialist I
Disney Entertainment & Sports LLC
The Woodlands, TX
- $70,700 to $94,800 USD / year
Develop an understanding of the operational functionality of the Evertz IRM operating system, a critical component of Transmission operations.
Added 5 days ago
T
Telecom Network Engineer - Senior
TekSynap
Columbus, OH
- $115,000 to $130,000 USD / year
TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment.…
Added 5 days ago
SP
Senior Maintenance/Automation Tech.
Sonderen Packaging Inc
Spokane, WA
- $36 to $41 USD / hour
Please note that this list is ILLUSTRATIVE only and is not a comprehensive listing of all functions and duties performed by an incumbent in this role. Duties and responsibilities may…
Added 5 days ago
HVAC Tech 2
University of New Mexico
Albuquerque, NM
The University of New Mexico is seeking multiple skilled Journeyman Refrigeration Technicians (HVAC Tech 2) to perform maintenance, repair, installation, and troubleshooting on a wide…
Added 6 days ago
T
Records Management Systems Specialist
TekSynap
Silver Spring, MD
- $75,000 to $85,000 USD / year
Added 7 days ago
SH
Surgical Technician Lead
Sutter Health
San Francisco, CA
- $62.15 to $74.26 USD / hour
…departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a…
Added 8 days ago
Wind Generation Tech
Energy Northwest
Kennewick, WA
…document work and materials used. Must be prepared to work weekends or overtime as required. Employees work frequently in the wind turbines and are required to be physically fit and able to…
Added 9 days ago
Manager, Curation
Paramount
New York, NY
…connection with fans. We are creator-first, audience-focused, tech-forward, globally scaled. Here, you’ll work with talented teams that move fast, think boldly and collaborate with purpose…

Loos & Co

IT Support Tech I

Pomfret, CT, United States

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Oct 5, 2026

Original job description

Take the next step with an exciting and growing company

As the only fully integrated maker of premium quality wire, rope, and assemblies, Loos & Co holds a leading position in the global aerospace sector.

A division of the Central Wire (CWI) Group of Companies encompassing 12 locations in three countries, 750+ employees, and over six decades of excellence, Loos & Co solutions are found in mission critical flight control applications. Our precision-manufactured components are also used for defense, med tech, and heavy industry purposes around the world, in large part because of the people behind our products.

Do you have a strong work ethic? Take pride in a job well done? Are you passionate about contributing to individual and team, company and customer successes? If you’re interested in joining a dynamic work environment that offers opportunities to reach your full potential, we want to hear from you.

This is a fully in-office role in Pomfret, CT.

Position Summary / Essential Function The IT Support Technician provides responsive, hands-on technical assistance that supports the availability, functionality, security, and efficient use of information technology systems across Central Wire locations. As a member of the Business Direct Customer Support Team, the position serves as a first point of contact for user incidents and service requests involving desktop and laptop computers, printers, scanners, Microsoft 365 applications, telephone systems, accounts, and related peripherals.

Working primarily from established procedures and under the guidance of the Business Systems Analyst Team and Security and Infrastructure Team, the IT Support Technician I diagnoses routine issues, performs approved configurations and installations, documents work in the ticketing system, and escalates matters requiring advanced analysis or specialized authority. The position also maintains accurate technology records, supports onboarding and user training, assists with technology deployments and projects, and helps maintain an organized inventory of IT equipment.

Key Duties and Responsibilities

Help Desk and End-User Support

Provide timely, professional first-line technical support to more than 500 users in an international, multi-site environment.
Respond to help desk telephone calls, email requests, and tickets; gather relevant information and determine the nature, urgency, and business impact of reported issues.
Troubleshoot routine hardware, software, connectivity, access, printing, scanning, and peripheral issues using established diagnostic procedures and available knowledge resources.
Assist users with the effective use of approved IT systems, applications, and equipment.
Resolve issues within assigned authority and technical capability; route or escalate complex application, infrastructure, cybersecurity, or recurring issues to the appropriate support group.
Keep users informed regarding ticket status, expected next steps, and resolution.

Ticket Management and Documentation

Create and maintain complete, accurate, and timely ticket records in the established IT service-management system.
Document symptoms, diagnostic steps, actions taken, equipment or systems affected, escalation details, and final resolution.
Monitor assigned incidents and service requests through closure and follow up to confirm an effective resolution.
Create and update knowledge-base articles, build instructions, and repeat-fix documentation when appropriate.

Endpoint, Account, and Technology Support

Following established procedures and with guidance as needed, configure, install, deploy, update, replace, and support desktops, laptops, printers/copiers, telephone equipment, approved software applications, and related peripherals.
Perform basic PC hardware installation, replacement, repair, and bench work within assigned authority.
Assist the Enterprise Software and Security and Infrastructure teams with approved account, user ID, password, access, patching, upgrade, and deployment activities.
Apply cybersecurity fundamentals and promptly report suspected security events, unauthorized access, phishing, malware, or control exceptions through established channels.
Follow change-management, asset-management, security, data-protection, and configuration standards.

Inventory, Records, Training, and Projects

Maintain accurate department records, including hardware inventory, software licensing, deployed assets, network or device configuration information, and knowledge-base content.
Maintain appropriate IT hardware stock levels and an orderly, safe bench and storage area in accordance with established guidelines.
Participate in new-employee orientation and provide basic IT training regarding systems access, equipment, security practices, and support procedures.
Assist with IT projects, equipment deployments, site support, system upgrades, and other departmental initiatives as assigned.
Communicate technical issues, ticket flow, project status, risks, and dependencies to members of the support team.
Travel to other CWI locations as required to provide on-site IT support.
Perform other related duties as assigned.

Required Qualifications

One to three years of IT support, help desk, desktop support, customer service, or systems support experience, or an equivalent combination of education and experience.
Working knowledge of Windows operating-system installation, configuration, and troubleshooting.
Basic working knowledge of Active Directory and Windows domain environments.
Experience supporting Microsoft 365 applications.
Experience with PC hardware installation, build, component replacement, and basic repair.
Basic knowledge of TCP/IP networking concepts and cybersecurity fundamentals.
Strong analytical troubleshooting, organization, documentation, follow-up, and customer-service skills.
Ability to communicate technical information clearly to users with varying levels of technical knowledge.
Ability to work independently within established procedures and collaborate effectively with specialized IT teams.

Preferred Qualifications

Technical certificate, associate degree, or coursework in information technology, computer systems, networking, cybersecurity, or a related discipline.
Experience supporting users in a manufacturing, multi-site, or international environment.
Experience with an IT service-management or help desk ticketing platform.
Relevant entry- or intermediate-level certification, such as CompTIA A+, Network+, Security+, Microsoft 365 Fundamentals, or an equivalent credential.

Key Skills and Competencies

Approachability and Listening: Puts users at ease, gives appropriate attention, asks effective questions, and demonstrates receptivity to the information provided.
Communication: Explains technical information clearly in writing and verbally, selects the appropriate communication method, and provides the level of detail needed by the audience.
Composure: Responds to urgent requests and demanding situations in a tactful, calm, and self-controlled manner.
Cooperation and Teamwork: Works flexibly and collaboratively with users, peers, and specialized support teams; demonstrates trust and respect for others.
Customer Focus: Builds effective internal-customer relationships, understands user needs and business impact, and offers practical support within established standards.
Priority Setting: Assesses urgency, impact, dependencies, and service expectations to organize work and escalate appropriately.
Accountability and Follow-Through: Maintains accurate records, meets commitments, monitors open work, and follows issues through resolution or effective handoff.
Technical Aptitude and Continuous Learning: Applies the technical knowledge required for the role, learns new technologies and procedures, and recognizes when specialized assistance is required.
Safety and Security Awareness: Performs physical and technical work safely and follows applicable cybersecurity, access-control, confidentiality, and asset-handling requirements.

Work Environment / Physical Requirements

Frequent sitting and computer use, with occasional standing, walking, bending, reaching, and work in confined or restricted equipment areas.
Ability to lift, carry, position, and install equipment weighing up to 30 pounds.
Ability to use standard hand tools and safely connect, disconnect, and move computer and peripheral equipment.
Ability to work scheduled evenings and/or weekends when required for patching, upgrades, installations, maintenance, or business-continuity support.

Benefits

Subject to the terms, eligibility requirements, and amendment provisions of the applicable plans and policies:

401(k) with matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Tuition reimbursement
Vision insurance

Pre-Employment Drug Testing All applicants who are offered a position with the Company will be required to successfully complete a post-offer drug screening, where permitted by applicable law and in accordance with Company policy.

At-Will Employment Nothing in this job description alters the at-will nature of employment where applicable. Nothing in this job description creates a contract of employment or alters the at-will employment relationship.

Equal Employment Opportunity Statement The Company is an Equal Opportunity Employer and prohibits discrimination or harassment based on any protected characteristic under federal, state, or local law.

Apply About employer

Report this job