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Loomis Armored US, LLC

Vault Supervisor

Hayward, CA, United States

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Job details

Experience: Minimum of 3 years of operations experience in a vault, cash, or coin processing environment.
Posting language: English
Posted: Nov 2, 2026

Original job description

With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company’s managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team!

Job Duties:

Complete and maintain oversight and coordination of route and dispatch function
Controlling the costs of operations
Safety of employees, vehicles, and facilities through training, monitoring, and enforcement of policies and procedures
Security of cargo and terminal through training, monitoring, and enforcement of policies and procedures
Investigating accidents and processing required paperwork
Developing and maintaining customer service capabilities among all operations staff.
Responding to customer inquiries and/or complaints
Coordinating with sales, other branches and departments, District and corporate staff, other carriers, and vendors
Controlling overtime hours. Monitoring employee vacation schedules. Maintaining the effectiveness and efficiency of operational functions
Short and long-range operational planning to meet branch goals
Communication with all employees to immediately resolve any outstanding issues and/or complaints
Completion of any and all additional responsibilities that are assigned by the Branch Manager and/or other Management Team Members on an “as needed” basis
Knowledge of transit vault, coin vault, and CMS operations
Consult with and accept advise/direction from the Operations/Branch Manager on a daily basis
Responsible for training, counseling, disciplining, conducting, and evaluating employees under their direction daily
Communicate with customers on a regular basis
Communication with sales and administration on an “as needed” basis regarding updates of service, customers, and payroll issues
Assume limited responsibilities during the absence of the Operations/Branch Manager on an “as needed” basis
Direct operations to meet broad branch objectives within policy guidelines
Direct vault operations, including structure and scheduling, establish procedures, enforce policy
Profitability of the branch, as related to the quality and efficiency of operations; operation cost within guidelines, as provided
Control of losses through implementation of effective risk management, training, supervision, and discipline
Control of damages and injuries through the implementation of safety programs, training, supervision, and discipline
High level of observable safety, security, and effectiveness of operating practices and use of equipment
Leadership by example – modeling appropriate behaviors and regular observation/ monitoring of route activities and crew needs
Self-development and subordinates through on-the-job training and other training
Analyze complex factors to decide appropriate actions and resolve situations not covered by set policies or procedures
Ensure proper balancing of the vault daily for each shift
Timely completion of monthly commitments as assigned by Operations/Branch

Requirements:

Minimum of 3 years of operations experience in a vault, cash, or coin processing environment.
Excellent analytical and math skills and accuracy are essential.
Must possess solid written, verbal, and interpersonal skills.
Proficient with Microsoft Office Suite and banking database systems is required.
Familiarity with computerized timekeeping systems and cash processing equipment is preferred.
Must be able to work extended hours, some Saturdays, and some holidays.

Essential Functions/Job Qualifications:

Ability to maintain a stooped or squatting position for several minutes to perform the sorting function.
Ability to walk continuously between bins, vaults, booths, and counters.
Ability to stand on the concrete floor approximately 80 percent of shift.
Ability to sign and record numbers by hand and, make entries on records, and prepare reports.
Ability to meet State requirements for handgun license/permit or Security Officer Commission.

As part of the qualification process for the Vault Supervisor position, a Human Performance Evaluation (HPE) is required. This evaluation requires the successful completion of testing in the following areas:

Lift:
25lbs vertical lift from 10 inches to 66 inches from the floor (1X)
Lift-Carry:
18lbs vertical lift from 1 inch to 44 inches from the floor, and horizontally transfer 15ft (4X)
18lbs vertical lift from 10 inches to 36 inches from the floor and horizontally transfer 300ft (1X)
50lbs vertical lift from 10 inches to 36 inches from the floor and horizontally transfer 2ft (2X)
Push-Pull:
Horizontally transfer 47lbs of force on a sled (single, non-dominant arm), a distance of 1ft (2X)
Repetitive Coupling:
Squeeze Jamar Hand Dynamometer requiring forces up to 30lbs / both right & left hands (4X each)

Benefits:

Loomis offers one of the most comprehensive employee benefits packages in the industry, which includes:

Vacation and Sick Time (PTO) as well as Paid Holidays
Health & Dental Insurance
Vision Insurance
401(k) Plan
Basic Life Insurance Plan
Voluntary Life Insurance Plan
Flexible Spending and Health Savings Account
Dependent Care Account
Industry-leading Training and Development

Loomis is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

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More about this job

Skills

Cash handling
Customer service
Sales
Communication skills
CMS
Counselling
Communicate with customers
Payroll
Scheduling
Risk management
Leadership
Interpersonal skills
Microsoft Office
Database management systems

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