Manager, Project Manager Operations

Summary

Project Management Leader of a team of multiple Project Managers responsible for successful delivery of complex, multi-disciplinary client IT engagements. Responsible for project portfolio governance, ensuring all projects are executed within the framework of approved Statements of Work (SOW) and Project Management Office (PMO) project delivery methodology ensuring predictable project outcomes. Assists Sales and Professional Services teams in scoping, planning, management, stakeholder communications, and delivery of technology solutions on time, within budget and matched to customer specifications. This individual will also perform duties as an individual contributor as the Project Manager for select projects as well as acting as a backup for team members who are out of office.

Primary activities include project management team leadership, internal and external project-related communications, financial management, and customer service. Implements and maintains uniform approach to project and program portfolio management; provides leadership, coordination and mentoring to Project Managers (PMs), Associate PMs, and Project Coordinators; works to continuously enhance team members project management knowledge, skills, tools, and techniques.

This position is an office-based role in Tempe Arizona, M-F, 8:00 - 5:00pm

Essential Duties and Responsibilities

• Works with PMO team to develop tactical plans and strategic activities across assigned engagements; provides project management expertise, leadership, and oversight for delivery activities executed against SOWs.
• Directs, communicates, and exhibits collaborative leadership behaviors that promote effective delivery of services within and among Logicalis, Customer and Third Pary teams.
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• Conducts and/or oversees project planning, execution, controlling, and closing activities in accordance with Logicalis Project Management Methodology.
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• Oversees any third-party vendor performance in support of projects delivered by their team holding them accountable to Logicalis standard and support agreement deliverables.
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• Ensures adoption, adherence and management of the following:
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• Operations Management: Executes according to established Logicalis policies and procedures; high customer satisfaction standards are maintained; PM resource demand and capacity planning, assisting project inventory management (equipment, supplies, etc.) needed to successfully deliver projects.
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• Scope Management: Ensures tasks, activities, and deliverables as stated in SOWs are adhered to and provided to customer per contractual terms. Demonstrates effective Change Management acumen when customers request modification to predefined scope.
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• Financial Management: Ensures project portfolio budgets are maintained and proactively monitored for variance and profitability targets are met or exceeded.

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• Schedule Management: Ensures team members create and maintain master project plans and schedules; compares actual performance with planned performance, analyzes variances, and takes corrective action as needed to maintain schedule adherence.

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• Risk/Issue Management: Establishes strategy of continuous risk management across the team project portfolio (identifies and documents known risks) throughout engagement; creates environment where delivery team has visible, measurable, and repeatable processes for managing and mitigating risks.
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• Communications Management: Consistently and effectively disseminating a broad range of communications to stakeholders, PMO Director, and customers regarding Project(s) status health, progress, issues, risks, financials, etc.; manages client relationships and expectations To view the full job description, <a href="https://www.aplitrak.com/?adid=YmJnZW5lcmljLjI1Nzk5Ljg3NjlAdXNsb2dpY2FsaXNjb21wLmFwbGl0cmFrLmNvbQ">click here</>