Jobs in the United States

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Added 7 mins ago
Business Development Director, Marketplace
Salesforce.com
NEW YORK, NY
…ISV ecosystem, the Principal Marketplace Business Development Manager sits at the direct intersection of Revenue, Strategy, and Partner Operations. This role is responsible for marketplace…
Added 7 mins ago
NL
Lead IT Security Analyst - HIPAA, HITRUST, FISMA
NYU Langone Medical Center
New York, NY
- $121,792.22 to $210,091.64 USD / year
This position reports to the IT Controls & Regulatory Compliance Manager and serves as a senior individual contributor and subject matter expert responsible for leading enterprise risk…
Added 24 mins ago
Customer Success Manager
Carta
NY
…you'll partner closely with AEs, legal delivery, and the CS Program Manager to ensure clients across your portfolio are healthy and growing. You'll be a key part of the team reporting to…
Added 32 mins ago
MI
Principal Program Manager, Engineering Operations
Maxar Intelligence I
Westminster, CO
- $135,000 to $180,000 USD / year
As the Principal Program Manager for Engineering Operations, you will define and evolve the operating model for how Engineering works across the organization. This role owns the standards,…
Added 44 mins ago
Senior Privacy Review Specialist (AI/LLM Governance)
Exadel
United States
…computing, and artificial intelligence. Delivering enterprise cloud infrastructure and software solutions, the organization builds scalable consumer and enterprise AI experiences. Today,…
Added 1 hour ago
T
Tools And Automation Engineer
TEKsystems
Broomfield, CO
- $138,700 to $190,700 USD / year
…build automation tools, data analysis applications, and test infrastructure that directly support mission-critical…
Added 1 hour ago
Software Program Manager
USU RESEARCH FOUNDATION
DENVER, CO
…an experienced and detail-oriented advanced career Software Program Manager to lead the development and sustainment of complex software systems supporting satellite ground operations in our…
Added 1 hour ago
Enterprise Architecture Mission Engineer
USU RESEARCH FOUNDATION
DENVER, CO
…Capabilities office (SpRCO) and Space Systems Command (SSC) Combined Program Office (CPO). The successful applicant will be responsible for assisting SpRCO and CPO to develop national level…
Added 1 hour ago
CO
Electrician II/III - Water/Wastewater Plants
City of Westminster, CO
Westminster, CO
- $38.72 to $53.27 USD / hour
…variety of tasks in maintaining a reliable treatments system program. Assignments and instructions received from the Plant Maintenance Supervisor and performed in accordance with…
Added 1 hour ago
CO
Plant Mechanic/Senior Plant Mechanic
City of Westminster, CO
Westminster, CO
- $31.18 to $50.08 USD / hour
…candidate. The City of Westminster has a Multilingual Stipend Program to encourage, and reward benefited employees who are conversationally fluent in languages other than English. Benefited…
Added 1 hour ago
CO
Control Systems Engineer (SCADA)
City of Westminster, CO
Westminster, CO
- $55.48 to $69.35 USD / hour
…enthusiastic employees who, along with our City Council and City Manager, are strong supporters of our mission: The City of Westminster provides high-quality core services and fosters…
Added 1 hour ago
Director AI Ecosystem Partnerships
GoDaddy
United States
This position may be a hybrid or fully remote position, as decided by your manager. If designated as hybrid, you’ll divide your time between working remotely from your home and an office…
Added 1 hour ago
Project Manager II
Geosyntec Consultants, Inc.
Los Alamos, NM
…highest-caliber staff and experts. We are seeking a motivated Project Manager II to contribute to our mission supporting our work at Los Alamos National Lab in Los Alamos,…
Added 1 hour ago
J
Mobile App Packaging Specialist
Jobgether
Remote, United States
- $103,000 to $123,000 USD / year
Support iOS application deployment using IPA packages and Volume Purchase Program (VPP)/Apple Business Manager (ABM) integrations, as well as Android deployments using APK/AAB formats and…
Added 1 hour ago
Technical Program Manager II, Integrated Infrastructure Planning, Google Cloud
Google
Sunnyvale, CA
…whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish.…
Added 1 hour ago
Buyer (Madison, Alabama (AL), US, 35756)
SPX
Madison, AL
…the position of Buyer for Ingenia. Reporting to the Material Manager, the incumbent will be responsible, alongside the for the procurement of raw materials, components, services, and…
Added 2 hours ago
Commercial Sales Manager
V2X
Madison, MS
The Commercial Sales Manager works cross-functionally with Operations, Supply Chain, Finance, Contracts, Quality, Engineering, and program leadership to evaluate opportunities, establish…
Added 2 hours ago
Senior Manager, Fulfillment and Logistics Operations, Ford Energy
Ford Motor Company
Dearborn, MI
…systems. We are not just building batteries; we are building the infrastructure for the next generation of the American…
Added 2 hours ago
Red Team Principal Consultant (Remote)
CrowdStrike, Inc.
Remote, United States
Organize resources to perform penetration assessments of operating systems, applications, databases and network infrastructure components to detect, enumerate threats.
Added 2 hours ago
Red Team Principal Consultant (Remote)
CrowdStrike, Inc.
Remote, United States
Organize resources to perform penetration assessments of operating systems, applications, databases and network infrastructure components to detect, enumerate threats.
Added 3 hours ago
Senior Technical Program Manager, Modular Infrastructure, Global Data Centers
Google
Sunnyvale, CA · Austin, TX
8 years of experience in technical program management, corporate strategy, business operations, product strategy, management consulting, or corporate development within technology,…
Added 3 hours ago
Technical Program Manager III, Infrastructure Deployment Software, Google Cloud
Google
Sunnyvale, CA
…whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish.…
Added 3 hours ago
Manager Cyber Systems Engineering 2
CORP-Corporate Office
United States
The Northrop Grumman Chief Information and Digital Office (CIDO) team is seeking a Manager 2 Cyber Systems Engineering to support advanced aircraft software development and lab…
Added 3 hours ago
Senior IP Account Manager, Orange Wholesale International
Orange
UNAVAILABLE
We are seeking a highly experienced International Wholesale Senior IP Account Manager to lead and develop our global IP traffic business. The ideal candidate will possess extensive…
Added 3 hours ago
Procurement Clerk
Ohio Turnpike and Infrastructure Commission
Berea, OH
The Ohio Turnpike & Infrastructure Commission is seeking a Procurement Clerk to work in our Procurement Department at the Administration Building in Berea, OH. Please consider bringing your…

LocusView Solutions Incorporated

Customer Success Manager

Chicago, IL, United States

$96,000 to $180,000 USD / year

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Job details

Pay: $96,000 to $180,000 USD / year
Experience: 5+ years of experience supporting large enterprise customers in Customer Success, Account Management, or a related customer-facing role.
Posting language: English
Posted: Oct 30, 2026

Original job description

Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us.

Reporting to the Director of Customer Success, the Customer Success Manager (CSM) nurtures, guides, and grows relationships across a portfolio of utility customers and their contractor networks. In this role, you will bring innovative Utilities & Energy technology solutions to life for customers, ensuring they feel supported, heard, and equipped to achieve meaningful business outcomes. As a trusted, customer-centric partner throughout the customer journey, you will help customers realize and exceed the value drivers and KPIs established across their lifecycle. You will collaborate across teams and model an authentic, accountable, agile, collaborative, and innovative approach focused on long-term customer success and shared impact.

Duties & Responsibilities

Manage and grow a portfolio of enterprise utility customers by building trusted, long-term partnerships that support adoption, renewals, measurable value realization, and sustainable growth.
Navigate complex, matrixed organizations to identify key stakeholders, understand business priorities, and build collaborative relationships that deepen customer engagement and commitment.
Co-create Success & Engagement Plans aligned to each customer’s goals, priorities, constraints, and agreed-upon measures of success.
Lead customer engagements, including Quarterly Business Reviews, best-practice workshops, executive briefings, and regular check-ins, creating opportunities for open dialogue, feedback, and collaborative problem-solving.
Proactively identify and address risks to adoption, renewals, relationships, and customer outcomes with an accountable, agile, and solutions-oriented approach, engaging the right internal partners early.
Serve as a trusted primary point of contact and escalation path for customers, providing timely, transparent communication and driving issues toward effective resolution.
Monitor customer health and value realization through product usage, satisfaction metrics, feedback, and NPS results, translating insights into clear and actionable next steps.
Provide regular account updates to internal stakeholders, creating transparency, alignment, and shared accountability across cross-functional teams.
Champion the voice of the customer across Development, Product Management, Professional Services, Sales, Marketing, and Support to strengthen a collaborative, customer-centric, and innovative culture.
Lead remote and in-person customer meetings to understand evolving business requirements and identify opportunities to expand value, adoption, and growth.
Contribute to onboarding, education, and enablement materials that help customers and internal teams confidently adopt and maximize the value of our solutions.
Model our values by being customer-centric, authentic, accountable, agile, collaborative, and innovative in how you build relationships, solve problems, and deliver results.

Required Skills & Experience

5+ years of experience supporting large enterprise customers in Customer Success, Account Management, or a related customer-facing role.
Strong understanding of SaaS and Customer Success practices, including lifecycle management, adoption, renewals, customer health, and value realization.
Proven experience partnering with executive-level stakeholders and guiding complex initiatives with clarity, authenticity, and accountability.
Strategic and analytical problem-solver who can evaluate multiple perspectives, adapt to changing priorities, and translate insights into action.
Excellent communication and interpersonal skills, with demonstrated ability to listen, build trust, and adapt communication for diverse internal and external audiences.
Experience working in the Utilities, Energy, infrastructure, or a related industry, with an understanding of complex customer environments.
Ability to work independently and collaboratively across functions, share information openly, seek input, and take accountability for outcomes.
Genuine curiosity, integrity, and a customer-centric mindset, with a demonstrated commitment to being authentic, accountable, agile, collaborative, and innovative.
Bachelor’s degree in a related field or equivalent experience.

Preferred Skills & Experience

Experience supporting customers in Utilities, Energy, or field operations, particularly within complex or regulated environments.
Familiarity with field operations technology, digital construction management, or data-driven operational workflows used by utilities and contractor networks.
Experience supporting global or highly matrixed organizations and coordinating effectively across functional areas and time zones.
Experience with technical platforms or products in a fast-paced technology environment, partnering collaboratively with Product and Engineering teams.
Demonstrated ability to influence without direct authority, build consensus, and bring stakeholders together to advance shared customer outcomes.

Physical Demands: This is a typical office job, with no special physical requirements or unusual work environment.

Benefits Info: This position also includes a competitive benefit package including; financial, social, health and wellbeing programs, paid vacation, 401k matching, employee stock purchase program, hybrid work schedule, and more!

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills and experience and may vary by location. The base salary is $96,000-180,000 annually. This position is eligible for our annual bonus program.

Itron is committed to building an inclusive and diverse workforce and providing an authentic workplace experience for all employees. If you are excited about this role but your past experiences don't perfectly align with every requirement, we encourage you to apply anyway. In the end, you may be just who we are looking for!

The successful candidate's starting wage will be determined based on permissible, non-discriminatory factors such as skills and experience.

Itron is proud to be an Equal Opportunity Employer. If you require an accommodation to apply, please contact a recruiting representative at 1-800-635-5461 or email Accessibility@itron.com.

Itron is transforming how the world manages energy, water and city services. Our trusted intelligent infrastructure solutions help utilities and cities improve efficiency, build resilience and deliver safe, reliable and affordable service. With edge intelligence, we connect people, data insights and devices so communities can better manage the essential resources they rely on to live. Join us as we create a more resourceful world: www.itron.com

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More about this job

Skills

CSM
Problem solving
Communication skills
Sales
Interpersonal skills
Work independently
Circulate information
Construction management

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