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Project Manager
Actalent
Vancouver, WA
- $69 to $74 USD / hour
This Project Manager is located within the Infrastructure Asset Management Project Portfolio Management (TIP) organization, which executes and delivers BPAs high visibility Transmission…
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Legal Senior Onsite Service Specialist
Ricoh
Palo Alto, CA
- $18.22 to $22.98 USD / hour
…staff, and others. This position reports directly to a Site Manager, Site Supervisor, or an Assistant Site Manager. Job Duties and…
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Global Corporate Trust (GCT) Escrow Relationship Manager
U.S. Bank National Association
Atlanta, GA
…business development staff, serving as a collaborative business partner when supporting new business conversations from existing or prospective clients. Identifies business risks and…
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Human Resources Senior Manager
Mauch Chunk Trust Company
Jim Thorpe, PA
- $80,000 to $95,000 USD / year
Mauch Chunk Trust Company is seeking an experienced Human Resources Senior Manager to oversee and administer all aspects of the Bank's human resources operations. This position serves as…
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Retail Team Leader at Mt. Washington
Ohio Valley Goodwill Industries Rehabilitation Center, Inc.
Cincinnati, OH
- $14 to $15 USD / hour
✅ Leadership development and digital training programs
Added 1 min ago
Outside Sales Professional
RNA Rentokil North America
Largo, MD · Beltsville, MD
Partner with Branch Manager to identify revenue streams with our current base and service specialist engagement Develop proposals for customers to resolve existing pest issues while also…
Added 1 min ago
Fleet Services Program Manager II
Jack Morton Worldwide
Addison, IL
As a Fleet Services Program Manager - Exhibits & Events you'll serve as the primary point of contact for a portfolio of clients, managing hundreds of projects each year while ensuring every…
Added 2 mins ago
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Senior Manager Procurement
Aston Carter
Lancaster, PA
- $105,000 to $120,000 USD / year
Job Title: Senior Manager, ProcurementJob DescriptionThe Senior Manager, Procurement leads procurement operations and strategic sourcing initiatives across key categories to support…
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Senior Manager Procurement
Aston Carter
New York, NY
- $105,000 to $120,000 USD / year
Job Title: Senior Manager, ProcurementJob DescriptionThe Senior Manager, Procurement leads procurement operations and strategic sourcing initiatives across key categories to support…
Added 2 mins ago
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Product Operations Manager
Legora
New York City, NY
- $160,650 to $217,350 USD / year
We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law.
Added 2 mins ago
MF
Event Specialist
Mary Free Bed Rehabilitation Hospital
Grand Rapids, MI
- $67,000 to $80,000 USD / year
…rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary…
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Specialty/Senior Specialty Representative - Dermatology - Columbus East, OH
Amgen USA Inc.
OH
…strategy and promoting Amgen products as led by the District…
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Human Resources Senior Manager, New Albany Ohio
Amgen Inc.
OH
Serve as a trusted thought-partner and advisor to AOH functional leaders guiding the execution of assigned HR programs, processes, communications & strategic initiatives
Added 2 mins ago
Health and Safety Senior Coordinator
Kimberly-Clark USA, LLC
United States
…feat, but it’s worth it when you’re recognized often by your manager, supported by your team, and see the products you produce being used by your own family at the end of the…
Added 2 mins ago
Maintenance Technician (3PM - 12:30AM)
CRH
Hurst, TX
…markets throughout North America. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, retailers, and homeowners alike as the manufacturer of precast…
Added 2 mins ago
Machine Operator (3PM-12:30AM)
CRH
Hurst, TX
…markets throughout North America. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, retailers, and homeowners alike as the manufacturer of precast…
Added 3 mins ago
Senior Manager, Software Engineer
ICF
Reston, VA
ICF is seeking a Senior Manager, Software Engineer to lead the engineering team responsible for Sightline ADAPT, a client-facing analytics and decision-support platform serving the utility…
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On-Call Digital Project Manager
ICF
Reston, VA
…digital services and websites that support high-impact public programs. You’ll work closely with team members and clients to help prioritize deliverables based on agreed-upon roadmaps,…
Added 4 mins ago
Retail Store Manager
Michaels Stores, Inc.
United States
…enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional information…
Added 4 mins ago
Framing Manager
Michaels Stores, Inc.
United States
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; ensure…
Added 4 mins ago
Retail Merchandising Manager FT
Michaels Stores, Inc.
United States
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
Added 4 mins ago
Retail Sales Manager
Michaels Stores, Inc.
United States
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
Added 4 mins ago
Artistree DFW - Warehouse Admin Assistant
Artistree, Inc.
United States
…enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional information…
Added 4 mins ago
MS
Full Time Sales Manager
Michaels Stores, Inc.
United States
- Full-time
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
Added 4 mins ago
IC
Building Engineer
ISS Conversational ATS
CHANTILLY, VA
- $40 USD / hour
The Building Engineer reports directly to the Site Operations Manager to ensure all facility related equipment is maintained to the highest standards in the Hard Services line.…

Lockton

Insourced Claims & Risk Manager

Atlanta, GA, United States

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Job details

Posting language: English

Original job description

The Claims & Risk Manager serves as a dedicated insourced risk management professional employed by Lockton and embedded with a client organization. This strategic role partners directly with Operations, Legal, Human Resources, Training, Asset Protection, Property Leadership, insurers, third-party administrators, and defense counsel to identify, evaluate, mitigate, and manage enterprise risk while improving casualty and workers compensation claims performance. The position functions as the central coordination point between client operations, legal, claims, insurance, and field leadership to ensure the organization maintains a proactive, data-driven approach to loss prevention, incident documentation, litigation mitigation, and operational risk reduction. The role is expected to routinely participate in property visits, operational reviews, claims discussions, and comparative assessment exercises to ensure field conditions, loss trends, and risk management priorities are aligned with enterprise objectives. The position is based in the Atlanta, GA area and requires an in-office presence three days per week, Tuesday through Thursday. Periodic travel of up to 10% is expected for property visits, mediations, and meetings; a valid driver's license and reliable transportation are required. Essential Duties & Responsibilities This role is weighted approximately 80% toward direct claims management and 20% toward partnering with Operations on proactive risk control. Claims Management – Primary Focus Claims Handling & Litigation Management

Manage and coordinate casualty and workers compensation claims activity across the client portfolio.
Conduct regular claim reviews with TPAs, carriers, defense counsel, and operational leadership.
Monitor reserve adequacy, claim progression, litigation posture, and closure opportunities.
Identify claims requiring elevated management attention, and develop closure strategies, escalation protocols, and litigation management standards.
Support development of claim handling standards and incident management procedures.
Drive reduction in claim frequency, severity, and total cost of risk.
Work closely with General Counsel on litigation management, significant claims, litigation trends, and legal risk exposure.
Ensure documentation retention and claims handling procedures support defensibility.
Coordinate claims-related support for major incidents and significant losses.

Incident Investigation & Claims Defensibility

Oversee incident reporting processes and improve reporting quality, timeliness, and consistency.
Review incident investigations for completeness and claims defensibility, ensuring documentation supports effective claims management and litigation defense.
Develop root cause analysis procedures and corrective action recommendations tied to claims trends.
Coordinate training on incident response expectations to strengthen claims outcomes.

Claims Analytics, Reporting & Renewal Support

Develop executive-level claims reporting, including claims-related dashboards.
Track and communicate leading and lagging claims performance metrics.
Conduct trend analysis using claims and incident data to identify recurring loss drivers.
Provide loss trend analytics and exposure narratives to support renewal strategy and demonstrate risk improvement.
Create data-driven recommendations supporting premium, loss-cost, and total cost of risk reduction.
Support insurance renewal preparation, underwriting submissions, and carrier presentations using claims data.
Coordinate with Lockton placement teams and risk control subject matter experts on claims-informed renewal positioning.
Assist with regulatory compliance initiatives and contract risk transfer review as they relate to claims exposure.
Establish measurable claims KPIs and accountability mechanisms.

Operations & Risk Control Partnership – Supporting Focus

Partner with Legal and Operations leadership, participating in Regional Operations Manager (ROM) meetings to translate claims trends into field-level risk control priorities.
Support implementation of standardized risk control programs and corrective action tracking throughout the portfolio, informed by claims and loss data.
Coordinate periodic property risk assessments, focusing on hazards most correlated with claims activity, including slip/trip/fall, water losses, and security incidents.
Limited travel may be required to conduct on-site inspections.
Assist field teams in implementing corrective actions and risk mitigation standards identified through claims trends.
Partner with Training, HR, and Operations teams on safety communications and awareness campaigns that address top claims drivers.
Maintain portfolio-wide visibility of unresolved risk issues and monitor remediation progress through centralized tracking systems.

Education

Bachelor's degree in Risk Management, Insurance, Business, Safety, Legal Studies, Criminal Justice, or related field preferred.
ARM, CPCU, CRM, AIC, CSP, or similar professional designation preferred.

Experience

5+ years in claims, risk management, safety, insurance, litigation management, hospitality, multifamily housing, or property management operations.
Experience managing casualty claims programs and working with TPAs, carriers, defense counsel, and internal operations teams.
Strong understanding of liability, workers compensation, property exposure, incident investigation, and litigation management.
Demonstrated ability to present to executive leadership and translate data into field-level action.
Proven success reducing loss frequency and severity through operational improvement.
Hands-on experience setting and evaluating reserves, negotiating settlements, and attending mediations, settlement conferences, or trials on behalf of an insured or self-insured organization.
Working knowledge of multi-state workers compensation, including return-to-work/transitional duty programs, nurse case management, and OSHA recordkeeping.
Experience with premises liability exposures common to multi-location hospitality, extended-stay lodging, or multifamily portfolios, such as slip/trip/fall, negligent security, and water and property losses.
Familiarity with large-deductible, self-insured retention, or other loss-sensitive insurance programs, including TPA service instructions, claim audits, and vendor performance management.
Experience reviewing contract risk transfer provisions, including indemnification, additional insured requirements, and certificates of insurance.
Must be legally authorized to work in the United States and not require sponsorship for this position, now or in the future.

Skills & Competencies

Proficiency with risk management information systems (RMIS) and carrier/TPA claims portals, and advanced Microsoft Excel skills; experience with data visualization tools such as Power BI or Tableau a plus.
Strong negotiation, written, and verbal communication skills, including concise claim summaries and executive-level reporting.
Sound judgment and discretion in handling confidential, sensitive, and attorney-client privileged information.
Ability to build trust and influence field and property leadership without direct authority.
Highly organized, with the ability to manage a high volume of claims, deadlines, and competing priorities.

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