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Principal Product Marketing & Pricing Manager
PDI Technologies
Alpharetta, GA · Dallas, TX
As Principal Product Marketing & Pricing Manager, you will be responsible for shaping how our solutions are positioned, packaged, priced, and brought to market. You will lead product…
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Security Officer Flex Driver Branch Response Patrol
Allied Universal
West Cornwall, CT
- $20.99 USD / hour
…schedule will vary week to week, based on a combination of manager-assigned shifts and those you pick up through our Earn More, Claim-A-Shift self-scheduling program. Shifts, days,…
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Client Operations Supervisor
Barry's
Scottsdale, AZ
- $22 USD / hour
…class Hospitality and execution of daily operations. You will support the Senior/General Manager and Assistant General Manager with key marketing initiatives, team development, upholding…
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Scientific Project Manager
Altasciences Company Inc
Remote, United States
…its employees in Quebec. Although as part of its francization program has taken all reasonable steps to avoid imposing the above-mentioned requirement. Fluency in English is an essential…
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Senior Manager, Email
NMSS National Multiple Sclerosis Society
Remote, United States
The Sr. Manager, Email manages the Society's mass market email program, driving constituent engagement, donor acquisition and revenue growth through strategic campaign and journey planning,…
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Cable Installation Technician Senior
Professional Solutions Delivered, LLC
Kittery, ME
…provider for government and commercial customers in the areas of Program Management, Logistics, Organizational Change Management, Communications, Training, and Information Technology (IT)…
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Product Safety Manager
O-I
Perrysburg, OH
Working across design, manufacturing, customer support, Legal, and Global Quality, the position evaluates container quality and performance, maintains regulatory compliance documentation,…
Added 1 min ago
Senior FMS Program Manager
Odyssey Systems Consulting Group, Ltd.
Hanscom AFB, MA
Odyssey Systems has an exciting opportunity for a Senior FMS Program Manager providing support to the Air Force Life Cycle Management Center/ISR SOF (AFLCMC/HB). The Air Force Program…
Added 1 min ago
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HVAC Installer – Level 4
GreenSavers
Portland, OR
- $40 to $45 USD / hour
Lead complex residential HVAC installations in Portland and set the standard for craftsmanship, safety, and customer care. Level 4 installers direct crews, solve advanced technical…
Added 1 min ago
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Weatherization Installer - Level 1
GreenSavers
Bend, OR
- $23.75 USD / hour
…covered and contributions toward dependent coverage. Extra support: $25,000 life insurance, AD&D, and an Employee Assistance Program included with medical enrollment. Retirement savings:…
Added 1 min ago
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Weatherization Installer - Level 2
GreenSavers
Bend, OR
- $25.25 USD / hour
…records, and job notes; promptly escalate scope changes or customer concerns. Explain routine work to homeowners and support trainees and Level 1 installers with foundational…
Added 1 min ago
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Weatherization Trainee
GreenSavers
Portland, OR
- $22 USD / hour
…covered and contributions toward dependent coverage. Extra support: $25,000 life insurance, AD&D, and an Employee Assistance Program included with medical enrollment. Retirement savings:…
Added 1 min ago
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Weatherization Trainee
GreenSavers
Bend, OR
- $22 USD / hour
…covered and contributions toward dependent coverage. Extra support: $25,000 life insurance, AD&D, and an Employee Assistance Program included with medical enrollment. Retirement savings:…
Added 2 mins ago
EH
HVAC Dispatcher (Hybrid/Remote Position)
Edelman Heating, Cooling, Plumbing, Electric & Solar
Fairbury, IL
- $25 to $32 USD / hour
Know When to Escalate: Flag scheduling conflicts, customer concerns, or capacity issues to the HVAC Manager early.
Added 2 mins ago
Program Manager
Dynanet Corporation
Washington, DC
The Program Manager serves as the primary liaison to our Customer's Tech team and is responsible for the supervision and management of all contractor personnel supporting the Tech…
Added 2 mins ago
Senior Refinery Chemist
Valero
ARDMORE, OK
At Valero, this role performs duties that support our commitment to advancing the future of energy through innovation, ingenuity, and unmatched execution, including:
Added 2 mins ago
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Apartment Service Technician
Morguard
New Orleans, LA
- $22 to $23 USD / hour
The Service Technician provides Plus-One Customer Service to residents of the community. They respond promptly and professionally to all resident service requests, focus on attention to…
Added 2 mins ago
M
Apartment Service Technician
Morguard
New Orleans, LA
- $22 to $23 USD / hour
The Service Technician provides Plus-One Customer Service to residents of the community. They respond promptly and professionally to all resident service requests, focus on attention to…
Added 2 mins ago
M
Apartment Service Technician
Morguard
Pensacola, FL
- $20 to $23 USD / hour
The Service Technician provides Plus-One Customer Service to residents of the community. They respond promptly and professionally to all resident service requests, focus on attention to…
Added 2 mins ago
Nurse Technician - Radiology
Saint Francis Health System
Tulsa, OK
…hospital personnel. Highly motivated in providing excellent customer service to all customers. Supports unit/hospital goals through P.I. and educational activities. Modifies behavior or…
Added 2 mins ago
Radiology Technologist I
Saint Francis Health System
Tulsa, OK
…Surgery Center), the Children’s Hospital, PACU, Endoscopy, support of the Xavier Clinic, Outpatient Imaging Center, SFH- South, SFH-Muskogee, SFH- Vinita, and outlying Warren Clinics. Moves…
Added 2 mins ago
Member Services Representative, AACU Branch Operations
American Airlines
Tulsa, OK
Maintain awareness of all branch functions and duties to provide proper support and coverage at all times
Added 2 mins ago
Key Account Manager
American Electric Power
Tulsa, OK
…an Economic and Business Development focus and approach to Customer Experience. Responsible for proactively managing and be ultimately responsible for the development and successful…
Added 2 mins ago
Radiology Technologist I (Prem Wknd)
Saint Francis Health System
Tulsa, OK
…Surgery Center), the Children’s Hospital, PACU, Endoscopy, support of the Xavier Clinic, Outpatient Imaging Center, SFH- South, SFH-Muskogee, SFH- Vinita, and outlying Warren Clinics. Moves…
Added 2 mins ago
BG
Accounting Manager
BST Gallagher Flynn
South Burlington, VT
- $85,000 to $115,500 USD / year
We offer a flexible work schedule, an excellent benefits program, professional education opportunities, competitive compensation, and most importantly, a people-focused culture with genuine…

Lockton

Account Manager

Atlanta, GA, United States

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Job details

Experience: 3+ year’s experience in client services for property and casualty including servicing and placement.
Posting language: English

Original job description

The Account Manager is the service experience leader of the client team, supporting/implementing the risk management/insurance program strategies. The Account Manager supports the client and Account Executive in program administration, marketing and placement and carrier management. He or she also provides directions and works with the Account Analyst to deliver on client needs. A trusted advisor who is responsive and receptive, the Account Manager provides innovative solutions and industry best deliverables through application of technical knowledge. The Account Manager always adheres to Lockton cultural values, and treats fellow associates, clients, and vendors with dignity and respect.

On an ongoing basis, the AM is responsible as the key contact for the client's service-related issues. Confirm coverage or answer questions about the specifics of the Policy. Provide counsel or direction when a loss occurs. Interpret policy information and share back to the client accurately.
Discuss business changes that may impact coverage due to acquisition or reducing coverage due to a divesture. Review client contracts and provide guidance about insurance requirements or coverages that may be needed to satisfy contractual obligations. Conduct open items meetings for ongoing service requests
Prepares and gathers information that will contribute to the client strategic plan including exposures, loss runs, and carrier data. Analyzes gathered information and makes recommendations and provides insight based on level and skillset.
Coordinates communications for presentations and meetings for the Account team. Presents portions of the renewal that the AM has supported during the marketing.
Conducts annual commissions reconciliations and updates with AA support; communicates to AE
Execute defined marketing strategy. Typically markets less complex lines of coverage. Identifies and analyzes client exposures. Interprets and evaluates policy terms to ensure adequate coverage for Client’s identified exposure. Distributes RFP requests to vendors. Reviews results, and conducts preliminary negotiations and market narrowing. Provides recommendations to Account Executive and producer and prepares renewal presentation for client meeting. Works closely with Risk management team on final projections and peer-reviewed financials.
Project manage renewal implementation. Working with carriers and client to update changes to coverages
Confirm coverages are correctly placed and carriers and client are ready for the new policy year. Second Set of eyes on policy checks.
Project manages new client onboarding leveraging standard checklists and tools. Document communications strategy and enroll clients in standard delivered programs or client add ons. Oversee AA activities to ensure administrative set up for successful client management is completed
Manages client financial reporting and claims analysis including providing the data to the client. Works closely with financial analytics team as appropriate.
Managing Work: Effectively managing one's time and resources to ensure that work is completed efficiently. Actions: Prioritizes, prepares, schedules, leverages resources, stays focused.
Quality Orientation: Accomplishing tasks by considering all areas involved, no matter how detailed; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time. Actions: Follows procedures, ensures high quality output, and takes action.
Building Customer Loyalty: Meeting and exceeding (internal or external) customer expectations while cultivating relationships that secure commitment and trust. Actions: Identifies networking opportunities, reaches out to expand contacts, leverages network contacts, maintains network relationships.
Building Networks: Taking action to establish and maintain connections with people outside one’s formal work group, including those outside the organization (e.g., peers, cross-functional partners, and vendors), who are willing and able to provide the information, ideas, expertise, and/or influence needed to achieve work goals. Actions: Identifies networking opportunities, reaches out to expand contacts, leverages network contacts, maintains network relationships.
Collaborating: Working cooperatively with others to help a team or work group achieve its goals Actions: Contributes to goal accomplishment, asks for help and encourages involvement, informs others on team, models commitment.
Decision Making: Identifying and understanding problems and opportunities by gathering, analyzing, and interpreting quantitative and qualitative information; choosing the best course of action by establishing clear decision criteria, generating and evaluating alternatives, and making timely decisions; taking action that is consistent with available facts and constraints and optimizes probable consequences Actions: Identifies problems and opportunities, gathers information, interprets information, generates alternatives, evaluates alternatives and risks, chooses an effective option, commits to action, and considers others’ perspectives.
3+ year’s experience in client services for property and casualty including servicing and placement.
Bachelor's degree in a business-related program or equivalent education and/or experience in the insurance industry
Intermediate understanding of P&C coverage lines in multiple product lines
Intermediate knowledge of different risk financing strategies and products available to clients (e.g., guarantee cost, loss sensitive, collateral) with strong knowledge in the guaranteed cost market.
Relationships with insurance/carrier markets in assigned areas, or ability to develop same immediately
Basic negotiation skills related to marketing and placement of insurance products.
A strong working knowledge of the changing vendor landscape including new entrants into the marketplace and cutting-edge products and solutions
Knowledge of federal and state legislation and legal issues related to the insurance industry
Ability to compile, analyze and interpret financial information to facilitate decision making
Full proficiency in the use of Microsoft Word, Excel, and PowerPoint.
Basic presentations skills

AI Proficiency Required: Intermediate: candidates should be able to:

Effectively use generative AI tools for research, analysis, communication, and workflow optimization.
Validate AI-generated outputs for accuracy and appropriateness.
Apply sound judgment regarding data privacy, security, and regulatory requirements.
Identify opportunities to improve team effectiveness through responsible use of AI.

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