Laundry Attendant

Position Summary

Assure efficient collection, sorting, cleaning and distribution of laundry in order to provide high quality laundry services to our guests.

Example of Duties

Essential Functions

• Collect, record, sort and process hotel laundry. Collection of laundry requires bending, stooping and lifting laundry of up to 30 pounds on a continuous basis.
• Swiftly process laundry through presser, which requires continuous bending, standing and manual dexterity.
• Assist in areas other than primary station within the laundry department when there is down time in primary station.

Supportive Functions

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions.

• Respond to guest requests for assistance, direction and other information.
• Report all suspicious persons, activities or hazardous and unsafe conditions to a supervisor or manager.
• Turn in all items found in employee’s working area to the property Lost and Found Department.
• Other duties as assigned by the supervisor such as cleaning rooms, assisting Room Attendants or cross training when necessary.

Qualifications

Physical Requirements

• Frequently stand, walk, bend, stoop, kneel, reach, twist, and stretch while performing cleaning duties.
• Regularly push, pull, and maneuver loaded housekeeping carts and equipment throughout the property.
• Frequently lift, carry, and move supplies weighing up to 50 pounds; occasional lifting of heavier items with assistance or appropriate equipment.
• Work in confined spaces and use cleaning equipment and chemicals safely.
• Ability to scrub and scour surfaces, extending arms over head to perform cleaning tasks, and work in confined spaces.

Grooming

• Maintain a neat, clean, and professional appearance.
• Wear required uniform and name badge while on duty.
• Practice good personal hygiene consistent with a guest-facing hospitality environment.
• Comply with hotel grooming and appearance standards and safety requirements.

General Knowledge

• Ability to communicate effectively with other employees, as well as guests.
• Ability to follow instructions, directions, and meet deadlines, including the thorough cleaning of a minimum of 18 rooms as specified by management.
• Basic ability to comprehend English language sufficient to understand information such as labels and instructions and basic guest requests.

Knowledge, Skills, and Abilities

• Ability to operate housekeeping equipment and safely use cleaning chemicals.
• Strong attention to detail and commitment to cleanliness and quality standards.
• Ability to work independently and efficiently while managing multiple priorities.
• Ability to communicate professionally with guests and team members.
• Ability to understand and follow written and verbal instructions.
• Basic ability to comprehend English language sufficient to understand safety information, work instructions, and guest requests.