Mission Partner Sites IT Operations Associate

Company Description Join us and make YOUR mark on the World! Lawrence Livermore National Laboratory (LLNL) has turned bold ideas into world-changing impact advancing science and technology to strengthen U.S. security and promote global stability. Our mission spans four critical national security areas nuclear deterrence, threat preparedness, energy security, and multi-domain defense empowering teams to take on the toughest challenges of today and tomorrow. With a culture built on innovation and operational excellence, LLNL is a place where your expertise can make a real impact.

Job Description

We have an opening for a Mission Partner Sites IT Operations Associate to oversee complex projects within the Enterprise Secure Network (ESN) Program and Mission Partner Sites. This position requires full-time on-site presence due to the nature of the work. This position is in the Information Technology Solutions Division (ITSD) within the Computing Directorate, in support of the LivIT Program. This position requires full-time on-site presence due to the nature of the work. You will

• Contribute to the lines of effort required to onboard and deploy ESN connectivity to Mission Partner Sites.
• Represent the ESN Program as a liaison with Mission Partner Sites.
• Develop scalable processes and templates for integration efforts, to include required documentation such as Memorandums of Understanding (MOUs) or Bills of Material.
• Monitor, track, and report site integration status to ESN Program.
• Ensure compliance with NNSA network interconnection requirements and agreements.
• Travel to customer sites to facilitate the deployment of new enterprise hardware.
• Maintain technical deployment schedules, prioritize work, track deliverables, administer the MPS Field Service Management tool, and update ServiceNow hardware asset records.
• Provide technical customer support to mission partners while complying with security, safety, and operational requirements, including up to 25% travel.
• Perform other duties as assigned.

Qualifications

• Ability to secure and maintain a U.S. DOE Q-level security clearance which requires U.S. citizenship.
• Bachelor’s degree in a relevant technical discipline or the equivalent combination of education and previous relevant experience.
• Ability and willingness to travel up to 25% to Mission Partner Sites.
• Knowledge and experience working on technical projects.
• Knowledge of network administration, system administration, or triage.
• Knowledge of managing technical implementation projects.
• Effective verbal and written communication skills necessary to work collaboratively with customers or technical team members.

Pay Range $107,610 - $136,500 Annually This is the lowest to highest salary range in good faith we would pay for this role at the time of posting. An employee’s position within the salary range will be based on several factors, including specific competencies, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs. Additional Information

Position Information This is a Career Indefinite position, open to Lab employees and external candidates.

Why Lawrence Livermore National Laboratory?

• Included in 2026 Best Places to Work by Glassdoor!
• Flexible Benefits Package
• 401(k)
• Relocation Assistance
• Education Reimbursement Program
• Flexible schedules (*depending on project needs)
• Our values - visit https://www.llnl.gov/inclusion/our-values

Security Clearance This position requires a Department of Energy (DOE) Q-level clearance. If you are selected, we will initiate a Federal background investigation to determine if you meet eligibility requirements for access to classified information or matter. Also, all L or Q cleared employees are subject to random drug testing. Q-level clearance requires U.S. citizenship.

Pre-Employment Drug Test External applicant(s) selected for this position must pass a post-offer, pre-employment drug test. This includes testing for use of marijuana as Federal Law applies to us as a Federal Contractor.

Wireless and Medical Devices Per the Department of Energy (DOE), Lawrence Livermore National Laboratory must meet certain restrictions with the use and/or possession of mobile devices in Limited Areas. Depending on your job duties, you may be required to work in a Limited Area where you are not permitted to have a personal and/or laboratory mobile device in your possession. This includes, but not limited to cell phones, tablets, fitness devices, wireless headphones, and other Bluetooth/wireless enabled devices. If you use a medical device, which pairs with a mobile device, you must still follow the rules concerning the mobile device in individual sections within Limited Areas. Sensitive Compartmented Information Facilities require separate approval. Hearing aids without wireless capabilities or wireless that has been disabled are allowed in Limited Areas, Secure Space and Transit/Buffer Space within buildings.

How to identify fake job advertisements Please be aware of recruitment scams where people or entities are misusing the name of Lawrence Livermore National Laboratory (LLNL) to post fake job advertisements. LLNL never extends an offer without a personal interview and will never charge a fee for joining our company. All current job openings are displayed on the Career Page under “Find Your Job” of our website. If you have encountered a job posting or have been approached with a job offer that you suspect may be fraudulent, we strongly recommend you do not respond. To learn more about recruitment scams: https://www.llnl.gov/sites/www/files/2023-05/LLNL-Job-Fraud-Statement-Updated-4.26.23.pdf

Equal Employment Opportunity We are an equal opportunity employer that is committed to providing all with a work environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, national origin, ancestry, sex, sexual orientation, gender identity, disability, medical condition, pregnancy, protected veteran status, age, citizenship, or any other characteristic protected by applicable laws. Reasonable Accommodation Our goal is to create an accessible and inclusive experience for all candidates applying and interviewing at the Laboratory. If you need a reasonable accommodation during the application or the recruiting process, please use our online form to submit a request.

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