Jobs in the United States

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Added 11 mins ago
Field Engineer I
Doble Engineering Company
Marlborough, MA
The Field Engineer will support field testing, data collection, analysis and report elaboration for the Field Services Group. Duties will also involve direct interaction with clients and…
Added 28 mins ago
QA/Test Automation Developer Intern - Tucson, AZ
IBM
TUCSON, AZ
As a QA/Test Engineer within IBM Infrastructure, you will ensure the quality, reliability, performance, and security of enterprise software solutions. You will work closely with developers,…
Added 28 mins ago
AE
Sr Software Engineer I
American Express
Phoenix, AZ
- $123,000 to $215,250 USD / year
Architecture as Design : this pillar includes the solution and technical design for transformation programs and business critical projects which need architectural guidance and support.
Added 28 mins ago
AE
Software Engineer III
American Express
Phoenix, AZ
- $103,750 to $174,750 USD / year
Collaborates with cross-functional teams to address advanced technical challenges and optimize application performance
Added 28 mins ago
EG
Automated Test Engineer
Eliassen Group
Phoenix, AZ
- $40 to $50 USD / hour
Our client seeks an Automated Test Engineer to support Hivemind by monitoring and maintaining large volumes of automated tests, troubleshooting failures, and driving bug resolution across…
Added 33 mins ago
J
Senior Software Engineer, Incident Lifecycle
Jobgether
Remote, United States
- $127,800 to $339,000 USD / year
…software solutions that strengthen operational resilience, improve service reliability, and support effective incident coordination. Working within a collaborative, distributed engineering…
Added 36 mins ago
Broadcast Maintenance Technician
Hearst Stations Inc
Needham, MA
…remote broadcasts. This position reports to the Assistant Chief Engineer and works closely with Engineering, IT, Master Control, News, Production, and other station…
Added 39 mins ago
Customer Success Center Engineer
Carousel Industries
Boston, MA
The Customer Success Center Engineer role provides multi-faceted support to NWN Customer Success Center clients/end users in an Information Technology Service Desk capacity. The role is…
Added 39 mins ago
Manager of Customer Success Center
Carousel Industries
Boston, MA
…serves as the escalation point for Customer Success Center Engineer team…
Added 41 mins ago
EG
Automated Test Engineer
Eliassen Group
Concord, NH
- $40 to $50 USD / hour
Our client seeks an Automated Test Engineer to support Hivemind by monitoring and maintaining large volumes of automated tests, troubleshooting failures, and driving bug resolution across…
Added 43 mins ago
Field Engineer-44446
ALLSTEM
Boston, MA
We are looking for a versatile Field Engineer to provide critical IT infrastructure support for a major global aviation leader. This is a high-impact role where you will manage hands-on…
Added 50 mins ago
Lead QA Engineer - AI & Test Automation (Workforce Management)
Symmetrio
Remote, United States
Symmetrio is recruiting a Lead QA Engineer – AI & Test Automation to support a large-scale enterprise workforce transformation initiative centered around a greenfield implementation of…
Added 50 mins ago
S
Field Service Engineer - Morristown, NJ
Symmetrio
Remote, United States
- $40 to $42 USD / hour
Symmetrio is recruiting a full-time Field Service Engineer for our client, a medical device company specializing in proton therapy systems for cancer treatment. This role will provide…
Added 50 mins ago
S
Field Service Engineer - Washington, DC
Symmetrio
Washington, DC
- $40 to $42 USD / hour
Symmetrio is recruiting a full-time Field Service Engineer for our client, a medical device company specializing in proton therapy systems for cancer treatment. This role will provide…
Added 50 mins ago
S
Field Service Engineer - Omaha, Nebraska
Symmetrio
Omaha, NE
- $40 to $42 USD / hour
Symmetrio is recruiting a full-time Field Service Engineer for our client, a medical device company specializing in proton therapy systems for cancer treatment. This role will provide…
Added 50 mins ago
S
Field Service Engineer II - Dallas, TX
Symmetrio
Remote, United States
- $80,000 to $105,000 USD / year
The Field Service Engineer II will perform on-site and in-house service, repair, maintenance, installation, and technical support for complex medical equipment and related systems. This…
Added 50 mins ago
Field Service Engineer II - Hartford, CT
Symmetrio
Remote, United States
The Field Service Engineer II will perform on-site and in-house service, repair, maintenance, installation, and technical support for complex medical equipment and related systems. This…
Added 50 mins ago
Field Service Engineer II - Milwaukee, Wisconsin
Symmetrio
Remote, United States
The Field Service Engineer II will perform on-site and in-house service, repair, installation, and technical support for complex medical equipment and related systems. This individual will…
Added 50 mins ago
S
Field Service Engineer II - New York
Symmetrio
Remote, United States
- $100,000 to $150,000 USD / year
The Field Service Engineer II will perform on-site service, repair, maintenance, installation, and technical support for complex medical equipment and related systems. This individual will…
Added 50 mins ago
S
Field Service Engineer II - Atlanta, Georgia
Symmetrio
Remote, United States
- $85,000 to $115,000 USD / year
The Field Service Engineer II will perform on-site and in-house service, repair, installation, and technical support for complex medical equipment and related systems. This individual will…
Added 50 mins ago
S
Field Service Engineer II - Chicago, Illinois
Symmetrio
Remote, United States
- $110,000 to $120,000 USD / year
The Field Service Engineer II will perform on-site and in-house service, repair, installation, and technical support for complex medical equipment and related systems. This individual will…
Added 50 mins ago
S
Field Service Engineer II - Cedar Rapids, Iowa
Symmetrio
Cedar Rapids, IA
- $110,000 to $120,000 USD / year
The Field Service Engineer II will perform on-site and in-house service, repair, maintenance, installation, and technical support for complex medical equipment and related systems. This…
Added 50 mins ago
S
Field Service Engineer - Stanford, CA
Symmetrio
Stanford, CA
- $83,000 to $87,000 USD / year
Symmetrio is recruiting a full-time Field Service Engineer for our client, a medical device company specializing in proton therapy systems for cancer treatment. This role will provide…
Added 50 mins ago
Northrop Grumman (SkillBridge) - Principal Network Cloud Communications
Northrop Grumman
Linthicum Heights, MD
…Defense Instruction 1322.29. The program is an opportunity for service members preparing for civilian careers to gain valuable civilian work experience during their last 6 months of…
Added 50 mins ago
IG
Top Secret Applied AI/ML Engineer
Insight Global
Fort Meade, MD
- $75 to $115 USD / hour
Insight Global is seeking a Top Secret Applied AI/ML Engineer to support the design, development, and deployment of next-generation artificial intelligence capabilities within a growing…

Closed listing

LiveRamp, Inc.

Manager, Dedicated Support Engineer

New York, NY, United States

The approximate annual base compensation range is $110,500 to $141,500.

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: The approximate annual base compensation range is $110,500 to $141,500.
Experience: 1-3 years management experience
Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

LiveRamp is shaping the future of responsible data collaboration between the world’s leading brands, retailers, financial services providers, and healthcare innovators. As consumers embrace new AI-driven experiences, the LiveRamp data collaboration network exponentially expands the breadth and accuracy of the data on which marketing AI capabilities operate, powering deeper customer insight and measurable performance on a global scale. LiveRamp is headquartered in San Francisco, California, with offices worldwide. Learn more at LiveRamp.com http://LiveRamp.com.

You will:

Shape, coach, and continue to build a scalable Premier services support team with a metrics-driven, people-centric culture
Manage team bandwidth and assign new accounts accordingly
Mentor and teach new team members to identify customer issues, connect to underlying system and workflow knowledge, and resolve tickets efficiently and professionally
Ensure consistent knowledge sharing by creating and maintaining documentation, best practices, and training resources for both the team and internal stakeholders
Act as an escalation point for complex or high-impact customer issues, ensuring swift resolution and clear communication throughout the process
Represent and advocate for the GCS team in discussions and decisions regarding work distribution, career pathing, and long term vision for the team
Lead and delegate work for cross-functional projects to drive support portal improvements, customer satisfaction, and service cost improvements
Monitor team performance through key metrics, providing actionable feedback and tailored development plans to drive continuous improvement
Iterating on processes to improve ease of use for internal stakeholders

Your team will:

Dedicated Support Engineers deliver seamless technical support and troubleshooting services to our Premier clients, delighting our customers and managing stakeholders all while making it seem easy.

About you:

The ability to establish process, documentation, and deliver results in an ambiguous greenfield environment
Track record of successfully managing cross team processes that result in experience improvements for internal and external stakeholders
Open-minded, collaborative, dependable, and poised when working through customer or internal challenges
Strategic and forward thinking, proven ability to plan ahead
Type S(tartup) personality: smart, ethical, friendly, cross-functional, hardworking and proactive.
1-3 years management experience

The approximate annual base compensation range is $110,500 to $141,500. The actual offer, reflecting the total compensation package and benefits, will be determined by a number of factors including the applicant's experience, knowledge, skills, and abilities, geography, as well as internal equity among our team.

Benefits:

People: Work with talented, collaborative, and friendly people who love what they do.
Fun: We host in-person and virtual events such as game nights, happy hours, camping trips, and sports leagues.
Work/Life Harmony: Flexible paid time off, paid holidays, options for working from home, and paid parental leave.
Comprehensive Benefits Package: LiveRamp offers a comprehensive benefits package designed to help you be your best self in your personal and professional lives. Our benefits package offers medical, dental, vision, life and disability, an employee assistance program, voluntary benefits as well as perks programs for your healthy lifestyle, career growth and more.
Savings: Our 401K matching plan - 1:1 match up to 4% of salary - helps you plan ahead.

More about us:

LiveRampers are empowered to live our values of committing to shared goals and operational excellence. Connecting LiveRampers to new ideas and to one another is one of our guiding principles - one that informs how we hire, train, and grow our global teams across nine countries and four continents. By continually building inclusive, high belonging teams, LiveRampers can deliver exceptional work, champion innovative ideas, and be their best selves. Click here https://liveramp.com/careers to learn more about Diversity, Inclusion, & Belonging (DIB) at LiveRamp.

LiveRamp is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, disability, sexual orientation, gender identity, genetics or other protected status. Qualified applicants with arrest and conviction records will be considered for the position in accordance with the San Francisco Fair Chance Ordinance.

California residents: Please see our California Personnel Privacy Policy https://liveramp.com/privacy/california-personnel-privacy-policy/ for more information regarding how we collect, use, and disclose the personal information you provide during the job application process.

We use automated decision systems (ADS) as part of our recruitment and hiring process. If you require an accommodation or believe that the use of an ADS may create a barrier to your application or participation in the hiring process due to a disability or other protected characteristic, please let us know. We are committed to providing reasonable accommodations and ensuring an equitable hiring experience for all candidates.

To all recruitment agencies: LiveRamp does not accept agency resumes. Please do not forward resumes to our jobs alias, LiveRamp employees or any other company location. LiveRamp is not responsible for any fees related to unsolicited resumes.

About employer

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Skills

Customer insight
Workflow
Documentation
Technical support
Troubleshooting

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Work requirements

Jobs in the United States