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Internal Audit Manager
Ford Global
Dearborn, MI
As Ford Motor Company advances its Ford+ transformation, Internal Audit is seeking a strategic and collaborative Audit Manager to lead risk-based engagements, develop audit talent, and turn…
Added 1 min ago
TC
Hospital School Program Educator
The Children's Hospital of Philadelphia
United States
- $76,100 to $97,000 USD / year
The Hospital School Program Educator (Level 1) is responsible for the creation and delivery of individualized, developmentally appropriate educational experiences to eligible hospital…
Added 1 min ago
Manager, Market Access Marketing Operations
Johnson & Johnson HCS Inc. Legal Entity
Titusville, NJ · Horsham, PA
Johnson & Johnson Health Care Systems Inc. (Strategic Customer Group, SCG) is recruiting for a Manager, Market Access Marketing (MAM) Operations.
Added 1 min ago
Supply Chain Collaboration (SCC) Manager, Solutions Enablement
Ethicon Inc. Legal Entity
Remote, United States
The SCC Manager, Solutions Enablement is accountable for managing the global template for the Supply Chain Collaboration capability and driving ongoing supplier enablement/onboarding of…
Added 1 min ago
Head, Leadership Capabilities - Learn
Johnson & Johnson Services Inc. Legal Entity
New Brunswick, NJ
Oversee leadership development from manager through Senior Director level, ensuring solutions strengthen leadership effectiveness, talent readiness, and business performance.
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Factory Support Supply Chain Program Manager
Randstad USA
Tualatin, OR
- $43 to $53 USD / hour
Join Our Client as a Factory Support Supply Chain Project Manager in an Hybrid role in Tualatin, OR a global leader driving resilient manufacturing! Requires 3-7+ yrs in supply chain, SAP…
Added 2 mins ago
CoE NPI Supply Chain Program Manager
Applied Materials
Santa Clara, CA · Santa Clara
We are looking for an accomplished NPI Supply Chain Program Manager with a strong sense of accountability to join our CoE NPI Supply Chain Program team. The successful candidate will own…
Added 2 mins ago
Service Product Line Manager
Applied Materials
Santa Clara, CA · Santa Clara
Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world.…
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Technical Program Manager New College Grad, Masters Degree, (Santa Clara)
Applied Materials
Santa Clara, CA · Santa Clara
Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world.…
Added 3 mins ago
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Platform Products and Client Experience, Charles River Development, Vice President
Charles River Systems Inc MA
United States
- $110,000 to $207,500 USD / year
…capabilities. This role requires a senior product leader and people manager who can lead and develop a product management team, operate effectively in an agile delivery model, communicate…
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U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Added 3 mins ago
Senior Manager, Trusted Components R&D
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United States
…technical expertise, we help customers meet the demands of the global market. Join us and help shape the future of aerospace and…
Added 3 mins ago
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Analytics and Performance Analyst
State of Washington
Olympia, WA
- $84,000 to $219,000 USD / year
The Washington State Investment Board (WSIB) is a dedicated global investment management organization with over $244 billion in assets under management. The WSIB's globally diversified…
Added 3 mins ago
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Mainframe Technical Support (IT System Admin – Journey)
State of Washington
Lacey, WA
- $7,508 to $10,098 USD / month
The Washington State Department of Transportation (WSDOT) is a multimodal agency with a global reputation for excellence. Our dedicated workforce plans, designs, builds, and operates an…
Added 3 mins ago
Guest Services Manager - Hampton Inn & Suites Charleston West Ashley
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Charleston, SC
…you’ll do every time you come to work! As a Guest Services Manager, you’re not just overseeing day-to-day guest services operations – you’re spreading the light and warmth of hospitality by…
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Director of Digital and Demand Generation
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…compliance for the world’s largest and most innovative companies. Global enterprises including AbbVie, Adobe, Atlassian, Hyatt, Intuit, Salesforce, and The Home Depot rely on Zylo to manage…
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Manager, Global Mobility Compliance
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Mastercard is seeking a Manager, Global Mobility Compliance to lead the compliance infrastructure supporting employees working across jurisdictional boundaries. The scope includes domestic…
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SDP Intern
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Explore a sales career at a global technology leader shaping the future of payments.
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CNC Programmer
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INDEPENDANT CONTRACTOR OPPORTUNITY: Project Reviewer
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Verra is a global leader helping to tackle the world’s most intractable environmental and social challenges. As a mission-driven non-profit organization, Verra is committed to helping…
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Engineering Project Manager
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- $100,000 to $130,000 USD / year
…Pressure & Temperature products? As a Senior Engineering Project Manager, you’ll provide proactive leadership for global, cross-functional teams including engineering, software, sourcing,…
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Professional Services Project Manager
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FY27 Intern - Telemetry Firmware, Driver and Tools Developer Internship - Canada (16 months)
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…what's possible in AI, computing, and connectivity. With a global footprint spanning over 30 countries, you'll have the chance to collaborate with diverse talent and contribute to projects…
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Assistant Plant Manager
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At Voltava, people power everything we do. We are a premier global manufacturing and assembly partner formed through the combination of Detroit Manufacturing Systems, Android Industries,…

LiveRamp, Inc.

Manager, Dedicated Support Engineer

New York, NY, United States

The approximate annual base compensation range is $110,500 to $141,500.

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Job details

Pay: The approximate annual base compensation range is $110,500 to $141,500.
Experience: 1-3 years management experience
Posting language: English
Posted: Nov 4, 2026

Original job description

LiveRamp is shaping the future of responsible data collaboration between the world’s leading brands, retailers, financial services providers, and healthcare innovators. As consumers embrace new AI-driven experiences, the LiveRamp data collaboration network exponentially expands the breadth and accuracy of the data on which marketing AI capabilities operate, powering deeper customer insight and measurable performance on a global scale. LiveRamp is headquartered in San Francisco, California, with offices worldwide. Learn more at LiveRamp.com http://LiveRamp.com.

You will:

Shape, coach, and continue to build a scalable Premier services support team with a metrics-driven, people-centric culture
Manage team bandwidth and assign new accounts accordingly
Mentor and teach new team members to identify customer issues, connect to underlying system and workflow knowledge, and resolve tickets efficiently and professionally
Ensure consistent knowledge sharing by creating and maintaining documentation, best practices, and training resources for both the team and internal stakeholders
Act as an escalation point for complex or high-impact customer issues, ensuring swift resolution and clear communication throughout the process
Represent and advocate for the GCS team in discussions and decisions regarding work distribution, career pathing, and long term vision for the team
Lead and delegate work for cross-functional projects to drive support portal improvements, customer satisfaction, and service cost improvements
Monitor team performance through key metrics, providing actionable feedback and tailored development plans to drive continuous improvement
Iterating on processes to improve ease of use for internal stakeholders

Your team will:

Dedicated Support Engineers deliver seamless technical support and troubleshooting services to our Premier clients, delighting our customers and managing stakeholders all while making it seem easy.

About you:

The ability to establish process, documentation, and deliver results in an ambiguous greenfield environment
Track record of successfully managing cross team processes that result in experience improvements for internal and external stakeholders
Open-minded, collaborative, dependable, and poised when working through customer or internal challenges
Strategic and forward thinking, proven ability to plan ahead
Type S(tartup) personality: smart, ethical, friendly, cross-functional, hardworking and proactive.
1-3 years management experience

The approximate annual base compensation range is $110,500 to $141,500. The actual offer, reflecting the total compensation package and benefits, will be determined by a number of factors including the applicant's experience, knowledge, skills, and abilities, geography, as well as internal equity among our team.

Benefits:

People: Work with talented, collaborative, and friendly people who love what they do.
Fun: We host in-person and virtual events such as game nights, happy hours, camping trips, and sports leagues.
Work/Life Harmony: Flexible paid time off, paid holidays, options for working from home, and paid parental leave.
Comprehensive Benefits Package: LiveRamp offers a comprehensive benefits package designed to help you be your best self in your personal and professional lives. Our benefits package offers medical, dental, vision, life and disability, an employee assistance program, voluntary benefits as well as perks programs for your healthy lifestyle, career growth and more.
Savings: Our 401K matching plan - 1:1 match up to 4% of salary - helps you plan ahead.

More about us:

LiveRampers are empowered to live our values of committing to shared goals and operational excellence. Connecting LiveRampers to new ideas and to one another is one of our guiding principles - one that informs how we hire, train, and grow our global teams across nine countries and four continents. By continually building inclusive, high belonging teams, LiveRampers can deliver exceptional work, champion innovative ideas, and be their best selves. Click here https://liveramp.com/careers to learn more about Diversity, Inclusion, & Belonging (DIB) at LiveRamp.

LiveRamp is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, disability, sexual orientation, gender identity, genetics or other protected status. Qualified applicants with arrest and conviction records will be considered for the position in accordance with the San Francisco Fair Chance Ordinance.

California residents: Please see our California Personnel Privacy Policy https://liveramp.com/privacy/california-personnel-privacy-policy/ for more information regarding how we collect, use, and disclose the personal information you provide during the job application process.

We use automated decision systems (ADS) as part of our recruitment and hiring process. If you require an accommodation or believe that the use of an ADS may create a barrier to your application or participation in the hiring process due to a disability or other protected characteristic, please let us know. We are committed to providing reasonable accommodations and ensuring an equitable hiring experience for all candidates.

To all recruitment agencies: LiveRamp does not accept agency resumes. Please do not forward resumes to our jobs alias, LiveRamp employees or any other company location. LiveRamp is not responsible for any fees related to unsolicited resumes.

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Skills

Customer insight
Workflow
Documentation
Technical support
Troubleshooting

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