Service Advisor

Albany CJD Fiat, Albany, NY 12205

Full time

R119926

Dealership:L0318 Armory Chrysler Dodge Jeep Ram Fiat of Albany

Armory Chrysler Dodge Jeep Ram of AlbanyNOW HIRING: AUTOMOTIVE SERVICE ADVISORS

Schedule: Open availability required, including Saturdays

You will be part of a busy team and should enjoy helping customers, this is your opportunity. You will also maximize earning potential. This opportunity is to join a high-performing service team focused on customer satisfaction and long-term relationships.

Are you a service advisor looking for the next step in your career? You can enjoy the experience of working with a Fortune 200 company, while learning what it takes to grow your career.

Helping satisfied customers drive away with a smile on their face is what we do - join a team focused on earning customers for life!

You will report to the Service Manager.

This is an on-site position in Albany, NY.

What You'll Do

• Promote communication between customers and technicians
• Identify vehicle concerns and recommend appropriate services
• Prepare accurate estimates for parts, labor, and repairs
• You will write and manage repair orders (ROs) from start to finish
• You will communicate additional service needs based on inspections
• Verify and process warranty and service contract coverage
• You will keep customers informed on timelines, costs, and service updates

What You'll Bring

• 1+ years of Service Advisor experience
• Automotive technician background helpful
• 1+ years of experience with vehicle systems and maintenance
• You will manage your time
• You will work independently and with a team
• Valid driver's license and clean driving record

Compensation

Estimated annual Com: $64,000 to $125,000

(Earnings based on performance, experience, and commission)

Benefits

• Medical, Dental, and Vision coverage
• Paid Time Off & Holidays
• 401(k) with company participation
• Employee Stock Purchase Plan
• Paid Life Insurance & Disability coverage
• Ongoing training through Lithia Learning Center
• Vehicle purchase discounts and wellness programs

Requirements: High school diploma (or equivalent), 18+

We are a drug-free workplace and an equal opportunity employer committed to a diverse and inclusive workforce.

At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both.

Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!