BDC Adminsitrator

Planet Honda, Union, NJ 07083

Full time

R121015

Dealership:L0443 Planet Honda

Planet Honda NOW HIRING BDC Administrators!

Pay: Earning potential of $60k to $80k+ annually based on performance

Schedule: Full time, Saturday availability required

At Planet Honda, we’re driven by integrity, excellence, and a relentless pursuit of growth. If you're ready to take ownership of your success and have fun doing it, we want you on our team!

As part of the largest dealership group in America, your professional growth opportunities here are limitless. Being a publicly traded, Fortune 200 company, we have the resources to help you achieve those professional goals and much more!

Get Your Career in Gear and apply today!

Why Join Our Team?

• Backed by Lithia & Driveway with 300+ dealerships nationwide
• A high-performance culture that rewards execution and accountability
• Real opportunity to earn at the top of the pay scale
• Strong leadership, modern facility, and a professional, results-driven environment
• Career growth across 30+ brands in 25 states

What You'll Do:

• Gather accurate customer information to create a database for continual follow-up and retention
• Schedule solid Sales appointments with customer call-ins, lists of sold and unsold floor traffic, previous customers, referrals, other generic leads, and service and parts customers
• Build and maintain knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions
• Utilize computer & phone skills within our BDC Department to increase appointments, sales, and customer retention

What You’ll Bring:

• 2+ years of experience in BDC, call center and/or administrative roles
• Customer-facing telemarketing, administrative, retail/hospitality, business development roles preferred
• Candidates with Spanish speaking fluency encouraged to apply!
• Confident and professional phone presence, familiarity in converting leads and overcoming objection over the phone
• Demonstrated commitment to customer satisfaction and retention
• Proficiency in basic computer systems and CRM tools

Total Rewards

The hourly wage for this position is $15.92 with additional bonuses based on individual appointments shown/sold and manufacturer approvability. Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.

We offer a comprehensive benefits package designed to support you and your family, including:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at www.totalrewards.lithiadriveway.com .

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Reasonable accommodations may be made to enable individuals to perform the essential functions.

At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both.

Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!