Logistics Routing Administrator

Logistics Routing Administrator

Think of your favorite book from childhood. Got it? Great. Now, that warm, joyful feeling you have right now - that’s what we do. Literati is a modern children’s book company focused on helping kids fall in love with reading at every age and stage. We make it easy to find great books through our school book fairs, school store fundraising platform, and book clubs using a unique mix of expert curation and data science. We’re on a mission to help parents ignite a love of learning and a love of life.

Role Summary

As a Logistics Routing Administrator (LRA), you will report to the Transportation-Logistics Manager and play a key role in coordinating and executing transportation activities across the business. Your primary responsibility is to manage the transportation process from initial warehouse route planning and pickup through crossdock planning and execution to final-mile planning and delivery.

You will work closely with carriers, fulfillment centers, crossdocks, customers, Customer Service, and Production to ensure transportation plans are communicated, coordinated, and executed successfully. This includes developing and communicating routes, coordinating pickups and deliveries, monitoring transportation activity, and proactively identifying and resolving issues throughout the shipment lifecycle.

The LRA serves as a central point of communication between internal departments and external transportation partners. This position requires strong organizational, communication, and problem-solving skills, as well as the ability to manage multiple priorities and maintain accountability across the transportation process.

The role also supports the ongoing development and maintenance of transportation databases, reporting, processes, and compliance standards.

The LRA directly contributes to business performance through on-time deliveries, effective fulfillment center execution, carrier accountability, and the successful coordination of inbound and outbound freight.

This is a high-visibility opportunity to make a meaningful impact on business operations and support literacy worldwide. As a growing startup, we anticipate significant year-over-year business growth, creating opportunities for professional development and career advancement. You will have the opportunity to work alongside experienced industry professionals while continuing to develop your skills and capabilities.

Starting rate: $21/hr, non-exempt

REQUIREMENTS

• Strong attention to detail.
• Ability to manage multiple priorities and tasks simultaneously.
• Excellent written and verbal communication skills.
• Strong organizational and problem-solving abilities.
• Ability to coordinate multiple carriers and transportation partners.
• Strong auditing skills and sense of accountability.
• Commitment to accuracy and high-quality standards.
• Strong mathematical and analytical skills.
• Ability to interpret and execute transportation plans.
• Commitment to excellence and continuous improvement.
• Ability to work independently and manage responsibilities with minimal supervision.

WE’D LOVE TO SEE

• High school diploma or GED.
• Advanced Excel skills.
• Experience with Microsoft Office and Google Workspace.
• Experience coordinating with carriers, warehouses, or transportation partners.
• Knowledge of transportation, logistics, routing, and carrier management.
• Strong task management and organizational abilities.
• Ability to walk and stand for extended periods.

RESPONSIBILITIES

Transportation Planning & Execution

• Develop, coordinate, and communicate transportation routes with carriers and fulfillment centers.
• Coordinate the full transportation lifecycle, including warehouse route planning and pickup, crossdock planning and execution, and final-mile planning and delivery.
• Ensure fulfillment centers receive accurate routing information in advance of scheduled shipment dates.
• Coordinate inbound and outbound freight movements, transfers, fair deliveries, and pickups.
• Monitor transportation execution to ensure routes and delivery plans are completed as scheduled.

Carrier & Stakeholder Coordination

• Serve as a primary point of coordination with carrier representatives regarding routing, scheduling, pickups, deliveries, and transportation requirements.
• Coordinate transportation activities between warehouse personnel, crossdock teams, carriers, customers, Customer Service, and Production.
• Communicate transportation plans, requirements, and changes to all appropriate parties.
• Follow up with carriers and transportation partners to ensure execution aligns with established plans.
• Support carrier accountability and maintain effective working relationships with transportation partners.

Issue Resolution & Customer Communication

• Identify, investigate, and coordinate the resolution of transportation issues throughout the shipment lifecycle.
• Address service failures, missed pickups, delayed deliveries, routing discrepancies, and other transportation exceptions.
• Communicate directly with customers to resolve transportation-related questions, delays, and service issues.
• Provide proactive updates and maintain clear communication between customers, internal departments, and external partners.
• Coordinate with the appropriate teams to minimize service disruptions and ensure timely resolution of issues.

Transportation Systems, Reporting & Compliance

• Operate the routing program and maintain the transportation database.
• Support the development and maintenance of transportation databases, processes, and reporting.
• Develop and maintain facility-specific transportation reports.
• Prepare and communicate Bills of Lading (BOLs).
• Conduct transportation and safety audits.
• Support driver safety and compliance requirements.
• Assist with transportation training, process documentation, and continuous improvement initiatives.

ABOUT LITERATI

We offer competitive salaries, medical/dental/vision insurance, 401k, short-term disability insurance, parental leave, employee assistance programs, flexible work schedules, and flexible time off.

We are dedicated to cultivating and preserving a culture of inclusion and connectedness that sees, reflects, welcomes, and celebrates the innovation and talent of a diverse array of people. We seek people with drive and a touch of alchemy. We also recognize that some people - particularly underrepresented groups, women, BIPOC, and LGBTQ+ - may not be comfortable applying to a position unless they meet 100% of the qualifications. Even if your experience isn’t a precise match for the role, we highly encourage you to apply. And if your career has taken you to some spectacular (or spectacularly strange) places, we love a good story.