Jobs in the United States

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DSW Associate Store Manager
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Collects and submits all supply needs to ensure successful operations in all areas of the business.
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Manager, Web Content Strategy
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· Content operations & governance: Establish scalable content intake, review, and governance processes that ensure content requirements, metadata, taxonomy, discoverability considerations,…
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Warehouse Site Leader
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Swartz Creek, MI
Are you a high-performing operations leader ready to take on a career-defining opportunity? General Motors (GM) is seeking a Site Leader to lead our Flint, MI Customer Care and Aftersales…
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Corporate Travel & Expense Administrator
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…corporate travel and expense program across our nationwide operations. In this role, you will combine advanced Sabre GDS expertise with hands-on corporate card and expense-platform…
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Executive Director, Program Management, Customer Experience
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Remote, United States
- $150,000 to $175,000 USD / year
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Contracts Manager
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Grand Junction, CO
- $100,000 to $120,000 USD / year
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Sr Program Manager
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Translate operations needs into draft requirements for IT development.
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Lead Housekeeping Supervisor
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Austin, TX
Assist with room assignments, staffing adjustments, inspections, and operational priorities based on occupancy and business needs.
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Sr QMSR Manager
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Waltham, MA
- $122,000 to $205,000 USD / year
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Dialysis Clinical Manager Registered Nurse - RN
Fresenius Medical Care
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- $105,000 to $175,000 USD / year
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Dialysis Clinical Manager Registered Nurse - RN
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…curriculum will cover onboarding, essential functions, leading your business, and advanced leadership. As a Clinical Manager, you may advance your career into an Area Team Lead or Director…
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Service Supervisor, Roswell
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…This position will be responsible for assisting the service manager in the day-to-day operations of the Lucid Service Center, effectively managing team of advisors, technicians, service…
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Assistant General Manager
Slim Chickens Nevada
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- $52,000 to $57,000 USD / year
Manager to oversee daily restaurant operations and ensure consistent
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General Manager
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Sparks, NV
- $58,000 to $60,000 USD / year
is looking for an experienced General Manager to lead restaurant
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Network Business Development & Partnership Manager - Wallet, Payments, and Commerce
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Cupertino, CA · New York City, NY
We are seeking a Business Development & Partnership Manager to support Apple Pay and Apple Wallet growth globally, and to support Apple as a merchant from a payment network perspective. The…
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Interior Designer/Furniture Specialist II
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Professional development assistance including memberships, professional licenses, and tuition reimbursements.
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Instructional Support Specialist, Fire Technology* - Career Technical Education - Columbia College
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Incumbents in this class work under the direction of a manager or senior manager, receiving occasional supervision while working toward a definite objective that requires use of a wide…
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Restaurant General Manager
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- $52,000 to $65,000 USD / year
Are you a motivated leader with a passion for people, operations, and delivering exceptional guest experiences? Join our team as a Restaurant General Manager and take the lead at one of our…
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Restaurant General Manager
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Are you a motivated leader with a passion for people, operations, and delivering exceptional guest experiences? Join our team as a Restaurant General Manager and take the lead at one of our…
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Restaurant General Manager
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Restaurant General Manager
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Are you a motivated leader with a passion for people, operations, and delivering exceptional guest experiences? Join our team as a Restaurant General Manager and take the lead at one of our…
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Restaurant General Manager
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Are you a motivated leader with a passion for people, operations, and delivering exceptional guest experiences? Join our team as a Restaurant General Manager and take the lead at one of our…
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Restaurant General Manager
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- $52,000 to $65,000 USD / year
Are you a motivated leader with a passion for people, operations, and delivering exceptional guest experiences? Join our team as a Restaurant General Manager and take the lead at one of our…
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Restaurant General Manager
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Are you a motivated leader with a passion for people, operations, and delivering exceptional guest experiences? Join our team as a Restaurant General Manager and take the lead at one of our…

Listings

Branch Manager

Staten Island, NY, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

The Branch Manager oversees the branch’s operations and staff with accountability for sales, customer service, profitability, productivity and loss prevention. Leads branch operations team to achieve strategic goals related to revenue generation, profit attainment, and growth goals including market share through utilization of effective sales management techniques. Communicates and enforces store goals and policies and ensures compliance with security, sales, and safety and recordkeeping practices. Maintains accurate records of purchases, sales, and requisitions and reviews store reports to identify areas of waste.

Position Responsibilities may include:

Manage and oversee the day-to-day operations of the branch including staffing and ensure successful and timely completion of assigned duties of all personnel. Review and approve hours worked and PTO using Kronos.
Conduct periodic audits to ensure work is compliant with the established protocols and processes and objectives - meeting customer and branch expectations.
Maintain sales – review/edit, credits, negative inventory, damage inventory and cash reconciliations. Communicate regularly with branch customer base to establish and maintain strong relationships. Enter all sales calls in CRM.
Responsible for building and maintaining morale in the branch by demonstrating leadership qualities and setting an example for staff, promoting teamwork both within the branch, local team and within the region. Provide knowledge and skill development opportunities for employees with proper training and guidance for them to reach their full potential and have growth opportunities. Ensure employees complete all assigned training in a timely manner.
Effectively coach, counsel, and hold employees accountable. Collaborate with Human Resources regarding disciplinary actions.
Develop plans for increased branch profitability/productivity and drive continuous improvement processes.
Process purchase orders, research low stock and receivables and process branch payables, audit cash drawers and truck metrics. Remain current with warranty processing and follow up quickly on rejections.
Oversee all aspects of profit center (operations, sales, admin, etc.) working closely with Credit Department at Corporate to determine appropriate credit level and resolve any credit issues.
Stay current with cycle counts and keep dead stock at a minimum.
Maintain ample levels of inventory to meet delivery and service expectations of all branch customers.
Review P&L; hold safety meetings, security reports and maintain facility.
Complete all tasks on the Branch Manager's monthly/daily checklist and act as a safety leader. Conduct weekly safety committee meetings. Complete any Flash reports within the required timeline and communicate issues/injuries immediately.
Oversee branch and warehouse appearance, housekeeping, maintenance, and repair.
Provide Regional Operations Manager (ROM) any requested branch specific information /reports and provide vital information in a timely manner.
Maintain a 93%, or higher, audit score
Maintain a working knowledge of company’s benefits and employee handbook policies. Ensure employees are following safety protocols including maintaining an organized and clean work environment,
Conduct mid-year and annual performance appraisals for all direct reports through the online Performance Engagement platform.
May work outside regular working hours in case of emergencies within the branch as required.
Participate in additional activities as requested.

Nature & Scope:

Ensures work is aligned with the ROM’s expectations, goals, and vision
Accountable for implementation of policies, processes, and procedures for short-term results
Decisions and problem-solving are guided by policies, procedures and business plan; receives guidance from Senior Manager/Director
Works on difficult to moderately complex issues and projects
Provides guidance and training to subordinates
Has authority to hire, recommend pay, establish performance and recommend for termination
Level of signing authority established by company policy/guidelines

Knowledge & Skills:

Knowledge of warehouse/inventory management and material handling equipment such as forklifts
P&L understanding
HVAC knowledge strongly preferred; or ability to quickly learn HVAC products/parts
Proven customer service experience with high level of customer satisfaction
Proven leadership, coaching / mentoring and team-oriented mindset along with effective delegation of duties.
Effective verbal and written communication skills and interpersonal skills
Strong organizational and time management skills
High level of attention to detail and compliance and results driven.
Excellent problem-solving skills, with ability to apply sound judgment
Ability to build and maintain positive relationships with customers, vendors, and employees
Experience leading a team of employees towards a common goal
Ability to apply good judgement and decision making skills including strong work ethics and integrity.
Working knowledge of MS Office Suite (Excel, Outlook, Word and PowerPoint)
Working knowledge of CRM & Mincron or similar applications is preferred.

Experience:

1 year in a leadership/supervisory role
Experience in HVAC wholesale industry strongly preferred

Education/Certification:

High School diploma or GED equivalent.
College degree strongly preferred.

People Management: Yes

Physical Requirements / Work Environment: Must be able to perform essential responsibilities with or without reasonable accommodations

Reports To: Regional Operations Manager

The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

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More about this job

Skills

Loss prevention
Recordkeeping
UKG
Sales
Account reconciliation
Leadership
Teamwork
Research
Housekeeping
Problem solving
Inventory management
Material handling
HVAC
Customer service
Coaching
Communication skills
Interpersonal skills
Time management
Attention to detail
Regulatory compliance
Lead a team
Microsoft Office
Microsoft Excel
Microsoft Outlook
Microsoft Word
Microsoft PowerPoint
Team leadership

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