Customer Services Specialist (Collections Clerk)

Customer Service & Tax Collection Clerk Join our Town team and help provide exceptional service to residents and visitors. We are seeking a detail-oriented and customer-focused professional to assist with a variety of municipal transactions, including vehicle registrations, excise taxes, property tax payments, hunting and fishing permits, utility payments, and other town services. This position also provides front-office reception support, answers customer inquiries, processes mail, and performs important clerical and cash-handling responsibilities.

Key Responsibilities

• Process motor vehicle, boat, ATV, and snowmobile registrations
• Collect excise taxes, property taxes, fees, fines, and other payments
• Reconcile cash receipts and balance daily transactions
• Prepare and maintain required state reporting and inventory records
• Respond to customer inquiries in person and by phone
• Assist with tax billing, lien processing, and other administrative functions
• Sort and distribute incoming and outgoing mail
• Support Town departments with special projects as needed

Qualifications

• High school diploma or equivalent
• Experience handling cash and providing customer service
• Strong attention to detail and accuracy
• Ability to work independently and maintain confidentiality
• Excellent communication and public service skills
• Experience with municipal finance software such as TRIO or MUNIS is preferred, but not required

Starting Pay This is a full-time hourly position and pay starts at $24.24/hr, depending on education, training, and experience.

Benefits

The Town of Lisbon offers an excellent benefits package; which includes

• Paid holidays, sick and vacation leave.
• Optional life, dental, vision, and income protection insurance.
• A choice of retirement plans.
• 4 Day work week to maximize quality of life.

To Apply: Please submit your resume and application to Elizabeth Devereaux, Finance Director at edevereaux@lisbonme.org Full job descriptions can be found here Customer Service Specialist If you enjoy working with the public, have strong organizational skills, and thrive in a fast-paced office environment, we encourage you to apply. This position is open until filled, and we reserve the right to close it at any time once suitable candidates are identified. Early applications are encouraged. Join our team and play a crucial role in shaping the future of Lisbon's public services. We look forward to your application! The Town of Lisbon is an equal opportunity employer. Applicants are considered without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, age, veteran status, disability, or any other applicable legally protected characteristics.