Systems Administrator III

Dexian Government Solutions is seeking a Systems Administrator III to support our proposal effort for the Environmental Protection Agency (EPA) Building Management Support Division. This position serves as the Service Area Lead for Server Administration and Facility Controls Systems, supporting the reliability, security, performance, and recovery of server infrastructure and designated facility controls platforms.

The Systems Administrator III provides hands-on administration of VxRail/VMware ESXi environments, guest operating systems, and associated applications. The role also coordinates technical activities across service areas, enterprise providers, vendors, and Facilities personnel while maintaining effective change control, documentation, coverage, and cross-training.

Job Duties

Server Administration and Infrastructure Support

• Administer server platforms, including VxRail infrastructure, VMware ESXi hypervisors, and guest operating systems.
• Install software releases, system upgrades, patches, firmware, and drivers during approved maintenance windows; troubleshoot and resolve software and configuration issues.
• Verify server and service health each federal business day, including operating system and application logs, scheduled tasks, endpoint protection/endpoint detection and response (EDR) agent health, signature currency, time synchronization, and domain connectivity.
• Monitor CPU, memory, storage, input/output operations per second (IOPS), latency, cluster health, datastore capacity, virtual machine snapshots, and tools/agent status; address performance issues and capacity thresholds.
• Review patch compliance, pending restarts, certificate and keystore expiration dates, privileged accounts, service accounts, scripts, and alert thresholds.
• Maintain configuration baselines, server images, inventories, software and patch versions, license records, support agreements, and approved configuration deviations.
• Coordinate end-of-life and end-of-support planning, including proposed decommissioning schedules and data disposition procedures.
• Coordinate server-room power and UPS requirements with the designated telecommunications support team.

Backup Recovery and Continuity

• Execute automated nightly incremental backups and weekly full backups to designated disaster recovery storage.
• Validate backup and replication results, investigate failures, and implement corrective actions.
• Maintain documented backup and restoration procedures and perform server test restores at least quarterly.
• Document recovery test results, restoration evidence, and corrective actions.

Facility Controls Systems Support

• Administer, monitor, and maintain supported on-premises or logically isolated facility controls systems (FCS), associated applications, services, and designated edge devices.
• Apply vendor-approved patches and firmware, maintain supported configurations, enforce least-privilege access and segmented network addressing, and verify system operability following maintenance.
• Monitor FCS application and system logs and validate time synchronization.
• Perform quarterly backups of supported FCS servers and workstations, validate at least one restore per asset each quarter, and retain the three most recent backups on designated storage.
• Maintain current inventories, diagrams, wiring and network topology records, configuration baselines, and standard operating procedures using version control.
• Coordinate troubleshooting, escalations, testing, and acceptance activities with Facilities, designated vendors, and enterprise/shared-service teams.
• Follow site access, personal protective equipment, and safety requirements; coordinate lockout/tagout procedures where required.
• Coordinate NIH-RTP device support through the Facilities Management and Services Division within established support boundaries.

Service Leadership Change Management and Reporting

• Lead assigned service areas and coordinate dependencies, activity sequencing, support coverage, and cross-training across technical teams.
• Submit changes through established approval processes and maintain implementation plans, impact analyses, back-out plans, and post-implementation reviews, as applicable.
• Submit an Impact Analysis Report at least three weeks before planned work that may affect FCS operations, unless otherwise approved by the Government.
• Schedule outage-causing FCS work after normal business hours unless the Government approves another schedule.
• Record maintenance, incidents, changes, restorations, and performance observations in the EPA IT service management tool.
• Maintain system runbooks, access procedures, recovery playbooks, and other knowledge artifacts in the designated repository.
• Provide monthly performance metrics, preventive maintenance summaries, backup and restore status, root-cause analyses, and corrective action updates.
• Recommend Government-approved improvements to reliability, security, standardization, automation, capacity planning, and operating efficiency.

Position Requirements

• Bachelor's degree in a related field, or equivalent qualifications.
• Four to six years of systems administration experience in the field or a related area.
• Ability to meet the Tier 4 Public Trust requirement identified for the position.
• Experience administering server operating systems, virtualized infrastructure, software installations, upgrades, patching, and configuration management.
• Knowledge of VxRail/VMware ESXi environments, hypervisor operations, virtual machine management, and infrastructure monitoring.
• Experience performing backups, recovery operations, restoration testing, and troubleshooting backup or replication failures.
• Ability to evaluate system logs, performance trends, capacity utilization, endpoint protection status, and configuration issues.
• Knowledge of access controls, least-privilege practices, account reviews, and approved system hardening standards.
• Ability to support facility controls platforms and coordinate technical work with vendors, Facilities personnel, and enterprise service providers.
• Experience maintaining technical documentation, inventories, operating procedures, change records, and service reports.
• Ability to lead technical activities, coordinate work across service areas, and support knowledge transfer and cross-training.
• Strong troubleshooting, organizational, communication, and stakeholder coordination skills.
• Ability to work under general supervision while exercising sound judgment and initiative.

Public Trust Requirement:

Tier 4 Public Trust (High Risk/Sensitive) is required to Start

Company Description

Dexian Government Solutions is an award-winning, ISO 9001:2015 certified, business and GSA contract holder providing diversified Information Technology services to both Civilian and Defense agencies. Services include Software Development, Systems Integration, Data Management, Project Management, Operations & Maintenance, Cybersecurity, and Training and Audio/Visual (AV) Solutions. Dexian Government Solutions has received several recognitions, including rankings on "Top 50 Companies to Watch", Washington Technology's Annual "FAST 50", and Inc. 500's List of "Fastest Growing Private Companies". The Dexian Government Solutions team is comprised of individuals who are dedicated to the success and sustainability of our customers and their missions. Our combination of technical expertise, big business experience, and small business agility allows us to promptly provide our customers with exceptional IT and engineering solutions.

Benefits

Our robust benefits package includes Open Paid Time Off, 11 Federal Paid Holidays & 5 Paid Sick Days, Company-paid Life/AD&D, Company-paid Short Term and Long-Term Disability, Health Insurance with Company Contribution, 401k Plan with Company Match, Employee Recognition Program, opportunity for Employee Referral Bonus, opportunity for annual Performance Bonus and much more!

EEO Statement

Dexian Government Solutions is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided based on qualifications, merit, and business need.

All applicants will be considered for employment without attention to race, religion, color, national origin, ancestry, physical or mental disability, medical condition, pregnancy (including childbirth, lactation and related medical conditions), marital status, genetic information (including characteristics and testing), gender, sexual orientation, gender identity or expression, military and veteran status, or any other status protected under federal, state, or local law in the locations where we operate.

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Human Resources. The Company invites any applicant and/or employee to review the Company's written Affirmative Action Plan. This plan is available for inspection upon request.

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#DICE

This role requires customer approval, suitability to hold a public trust and successful completion of a preemployment background screening.