Jobs in the United States

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Onboarding Specialist
CACI
Aberdeen Proving Ground, MD · Aberdeen Proving Ground
Monitor onboarding requirements through the first month, coordinate role-transition activities with the hiring manager or operations lead, and publish onboarding completion updates.
Added 1 min ago
VM
Service Manager (Northlake Park)
Van Metre Companies
Orlando, FL
- $28 to $29 USD / hour
Service Manager must have the necessary skills to effectively complete tasks outlined above · One must have the ability to follow oral and written instructions and be able to maintain effective and cooperative working relationships
Added 1 min ago
VM
Service Manager (Aldon at Keys Crossing Apartments)
Van Metre Companies
Greenville, SC
- $33 to $35 USD / hour
Service Manager must have the necessary skills to effectively complete tasks outlined above · One must have the ability to follow oral and written instructions and be able to maintain effective and cooperative working relationships
Added 1 min ago
BC
Registered Nurse Clinical Manager Home Care
Brightstar Care of Concord, Lexington and Woburn
Quincy, MA
- $50 to $65 USD / hour
Active Registered Nurse RN License – Must hold a valid and unrestricted Registered Nurse (RN) license in the state of operation
Added 1 min ago
BC
Registered Nurse Clinical Manager Home Care
Brightstar Care of Concord, Lexington and Woburn
Brockton, MA
- $50 to $65 USD / hour
Active Registered Nurse RN License – Must hold a valid and unrestricted Registered Nurse (RN) license in the state of operation
Added 1 min ago
BC
Registered Nurse Clinical Manager Home Care
Brightstar Care of Concord, Lexington and Woburn
Burlington, MA
- $50 to $65 USD / hour
Active Registered Nurse RN License – Must hold a valid and unrestricted Registered Nurse (RN) license in the state of operation
Added 1 min ago
BC
Registered Nurse Clinical Manager Home Care
Brightstar Care of Concord, Lexington and Woburn
Westford, MA
- $45 to $55 USD / hour
Active Registered Nurse RN License – Must hold a valid and unrestricted Registered Nurse (RN) license in the state of operation
Added 1 min ago
BC
Registered Nurse Clinical Manager Home Care
Brightstar Care of Concord, Lexington and Woburn
somerville, MA
- $50 to $60 USD / hour
Active Registered Nurse RN License – Must hold a valid and unrestricted Registered Nurse (RN) license in the state of operation
Added 1 min ago
BC
Registered Nurse Clinical Manager Home Care
Brightstar Care of Concord, Lexington and Woburn
Acton, MA
- $45 to $55 USD / hour
Active Registered Nurse RN License – Must hold a valid and unrestricted Registered Nurse (RN) license in the state of operation
Added 1 min ago
BC
Registered Nurse Clinical Manager Home Care
Brightstar Care of Concord, Lexington and Woburn
Framingham, MA
- $45 to $55 USD / hour
Active Registered Nurse RN License – Must hold a valid and unrestricted Registered Nurse (RN) license in the state of operation
Added 1 min ago
BC
Registered Nurse Clinical Manager Home Care
Brightstar Care of Concord, Lexington and Woburn
Natick, MA
- $50 to $65 USD / hour
Active Registered Nurse RN License – Must hold a valid and unrestricted Registered Nurse (RN) license in the state of operation
Added 1 min ago
BC
Registered Nurse Clinical Manager Home Care
Brightstar Care of Concord, Lexington and Woburn
Weston, MA
- $45 to $55 USD / hour
Active Registered Nurse RN License – Must hold a valid and unrestricted Registered Nurse (RN) license in the state of operation
Added 1 min ago
BC
Registered Nurse Clinical Manager Home Care
Brightstar Care of Concord, Lexington and Woburn
Wellesley, MA
- $45 to $55 USD / hour
Active Registered Nurse RN License – Must hold a valid and unrestricted Registered Nurse (RN) license in the state of operation
Added 1 min ago
BC
Registered Nurse Clinical Manager Home Care
Brightstar Care of Concord, Lexington and Woburn
Dedham, MA
- $45 to $55 USD / hour
Active Registered Nurse RN License – Must hold a valid and unrestricted Registered Nurse (RN) license in the state of operation
Added 1 min ago
BC
Registered Nurse Clinical Manager Home Care
Brightstar Care of Concord, Lexington and Woburn
Needham, MA
- $45 to $55 USD / hour
Active Registered Nurse RN License – Must hold a valid and unrestricted Registered Nurse (RN) license in the state of operation
Added 1 min ago
BC
Registered Nurse Clinical Manager Home Care
Brightstar Care of Concord, Lexington and Woburn
Milton, MA
- $50 to $60 USD / hour
Active Registered Nurse RN License – Must hold a valid and unrestricted Registered Nurse (RN) license in the state of operation
Added 1 min ago
BC
Registered Nurse Clinical Manager Home Care
Brightstar Care of Concord, Lexington and Woburn
Woburn, MA
- $50 to $60 USD / hour
Active Registered Nurse RN License – Must hold a valid and unrestricted Registered Nurse (RN) license in the state of operation
Added 1 min ago
BC
Registered Nurse Clinical Manager Home Care
Brightstar Care of Concord, Lexington and Woburn
Waltham, MA
- $50 to $60 USD / hour
Active Registered Nurse RN License – Must hold a valid and unrestricted Registered Nurse (RN) license in the state of operation
Added 1 min ago
BC
Registered Nurse Case Manager
Brightstar Care of Concord, Lexington and Woburn
Waltham, MA
- $50 to $60 USD / hour
Active RN License – Must hold a valid and unrestricted Registered Nurse (RN) license in the state of operation
Added 1 min ago
Quality Assurance Manager
Ventura Foods
Albert Lea, MN
Must have basic knowledge of federal, state, and possibly local regulations and standards relating to Food Safety and Quality
Added 1 min ago
Supervisor, Ticketing
Saint Louis Zoo
Saint Louis, MO
…as needed with charitable-donation requests, the public asks program, and other assigned Ticketing…
Added 1 min ago
Aggregate Plant Operator
CalPortland
Snoqulamie, WA
…include life insurance, disability coverage, employee assistance program, and retirement program. The company also has a variety of voluntary benefits for employees to choose…
Added 1 min ago
Manager Supplier Quality 2
CORP-Corporate Office
United States
Northrop Grumman Mission Systems is seeking a Manager Supplier Quality 2 to join our Supplier Performance Management (SPM) team based in Linthicum, Maryland. This position will report…
Added 1 min ago
Associate/Project Management Operations Project Manager Level 1/2
CORP-Corporate Office
United States
Northrop Grumman Aeronautics Systems has an opening for an Associate/Operations Project Manager Level 1/2 to support our Industrial Engineering Operations Management group (IEOM). This…
Added 1 min ago
Club Operations Assistant
FL CLUB OPERATIONS LLC
Mauk, GA
Reports to: Director of Operations / Assistant Operations Manager

Linnworks

Customer Success Manager, US (Remote)

Louisville, KY, United States

Apply on linnworks.jobs.personio.com About employer

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Job details

Posting language: English
Posted: Nov 12, 2026

Original job description

Your Mission As a Customer Success Manager at Linnworks, you’ll own the post-sale relationship with a portfolio of customers, helping them get maximum value from the Linnworks platform. You’ll build strong relationships with your customers, understand their business goals and challenges, and help them successfully adopt and use Linnworks to achieve measurable outcomes. You’ll serve as a trusted point of contact throughout the customer lifecycle - proactively monitoring account health, identifying risks and opportunities, and partnering with teams across Linnworks to deliver a great customer experience. This is a great opportunity for an experienced SaaS Customer Success professional who enjoys building customer relationships, solving problems, and helping customers get real business value from technology. This position is open to candidates in either the Eastern or Central US time zones

Drive Customer Success & Adoption

Manage a portfolio of customers and own the ongoing post-sale relationship.
Develop a strong understanding of each customer's business, goals, challenges, and use of the Linnworks platform.
Conduct regular customer check-ins, business reviews, and account health reviews.
Build customer success plans focused on adoption, business outcomes, and value realization.
Help customers understand and utilize Linnworks functionality to improve their operations.
Monitor customer health, engagement, and platform usage to proactively identify risks or areas requiring additional support.
Ensure customers achieve value early in their Linnworks journey and continue to expand their use of the platform over time.
Track customer goals, actions, risks, and outcomes and maintain accurate customer records.

Retention & Growth

Own the renewal process for your portfolio, proactively addressing churn risks and driving customer retention.
Identify opportunities where additional Linnworks capabilities could help customers achieve their goals and surface appropriate expansion or cross-sell opportunities.
Help customers demonstrate and understand the value and ROI they receive from Linnworks.

Be the Voice of the Customer

Act as an advocate for your customers internally, ensuring their needs, challenges, and feedback are understood.
Partner with Product to share meaningful customer feedback and insights.
Collaborate with Support and Engineering to help resolve customer issues effectively.
Work cross-functionally with Sales, Account Management, Implementation, Product, and Support to create a seamless customer experience.
Communicate clearly with customers during challenges or escalations and help drive issues toward resolution.

What You'll Bring To The Role

3–5 years of Customer Success experience within a SaaS or technology company.
Experience independently managing a portfolio of customers throughout the post-sale lifecycle.
Strong understanding of SaaS Customer Success fundamentals, including adoption, customer health, retention, renewals, and value realization.
Proven ability to build strong relationships with multiple customer stakeholders.
Experience conducting customer reviews and having value-focused conversations with customers.
Ability to understand customer business challenges and connect those challenges to technology solutions.
Strong problem-solving skills and the ability to navigate customer issues involving multiple internal teams.
Experience using AI tools and customer data to analyze trends, identify risks and opportunities, and improve workflows so Customer Success teams can support a growing customer base effectively.
Excellent written and verbal communication skills.
Strong organization and time-management skills with the ability to manage multiple customer priorities simultaneously.
Collaborative approach and experience working cross-functionally with Sales, Product, Support, and other customer-facing teams.
A proactive, customer-focused mindset - you don’t wait for customers to tell you something is wrong.

Nice to Have

Experience working within eCommerce, retail technology, logistics, ERP, order management, inventory management, or another complex SaaS environment.
Experience supporting customers using business-critical or operational software.
Familiarity with eCommerce platforms, marketplaces, or the broader eCommerce technology ecosystem.
Experience identifying expansion opportunities within an existing customer base.

About You You genuinely enjoy helping customers succeed. You’re curious about how their businesses work and comfortable asking questions that get beyond surface-level issues. You can balance being a strong customer advocate with understanding the commercial realities of a SaaS business. You’re proactive, organized, and comfortable owning customer relationships without needing constant direction. Most importantly, you understand that great Customer Success isn’t just about keeping customers happy - it’s about helping them achieve enough value from the product that they want to stay, grow, and continue working with us.

Why us? We embrace diversity and inclusion and encourage our amazing team members to bring their authentic, fun selves to work every day. We offer a culture of innovation, mutual respect, support, and transparency. Our competitive, comprehensive benefits are designed to help you and your family stay healthy.

401(k) Plan with employer match
Generous medical, dental and vision plans
Flexible spending, dependent care, and health savings accounts
Short-Term and Long Term Disability
Life Insurance and AD&D Insurance
Health and Wellness Initiatives
Workplace Flexibility
20 days Paid time off
10 Company Holidays
14 Sick Days
2 Volunteer Days
Team Member Referral Program

Apply on linnworks.jobs.personio.com About employer

More about this job

Skills

Customer experience
Sales
Problem solving
Communication skills
Time management
Logistics
ERP
Inventory management
Customer relations

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Work requirements

Jobs in the United States