Sales Coordinator

Benefits:

• Free food & snacks
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• 401(k)
• 401(k) matching
• Employee discounts
• Help or transport service
• Wellness resources
• Dental insurance

About our Brand More than a group of hotels, the LINE is a creative community built around a sense of discovery - an exploration of a building, a neighborhood, and a culture. From Koreatown in LA to Adams Morgan in DC to downtown Austin, each property is architecturally interesting and chosen for its location in emerging neighborhoods in compelling cities. The LINE hotels are both reflective and responsive - shaped by the communities they are part of while also contributing something new to those places. The LINE properties are a collaboration of the best local and out-of-town talent in design, food and beverage, arts and culture.

We are seeking a dynamic Sales Coordinator to support the sales team (including group, business travel, and catering sales). A successful candidate will have a genuine passion for the hospitality industry and an entrepreneurial spirit.

Responsibilities

• Distribute daily incoming leads both electronic and via phone to appropriate Sales/Catering Team Members based upon office deployment
• Redirect Sales related calls or distribute correspondence to the appropriate person of the team
• Act as a liaison with other departments or functions (Operations, Front Office, F&B, etc.)
• Provide contractual turnover functions to operations team
• Assist Sales Team with group booking strategies to include but not limited to proposal generation, contract generation, prospecting strategies, site visit assistance, business trip planning
• Assist Business Travel Manager & Group Housing Manager with VIP Client experiences
• Perform customer site inspections when necessary to uncover needs and present solutions that will maximize booking opportunity and create strong customer relationships
• Create VIP or Group resumes identifying and communicating traveler’s needs and acting as liaison to ensure all operational and marketing aspects of their stay are met
• Review daily arrivals and liaise
• Participate in meetings with hotel staff and clients, including but not exclusive to: Morning Operations Briefing, Morning CS Briefing, Resume Meeting, Sales Meeting, Pre-Convention Meetings and Planning Visits
• Consistently offer professional, friendly and engaging service
• Balance operational, administrative and colleague needs
• Maintain awareness of documentation needed and retained in employee files
• Be familiar with all safety and emergency procedures including OSHA requirements
• Attend relevant meetings

Core Competencies

• Four-year college degree preferred
• Must have a minimum two (2) years of experience in hospitality (hotel experience preferred) required
• Market knowledge and sales experience preferred
• Strong experience in Group Market preferred with Delphi experience
• Strong ability in using MS Office with a concentration on Excel, PowerPoint and Outlook
• Creativity when working with proposals
• Outstanding communication and interpersonal skills
• Ability to handle data with confidentiality
• Excellent reading, writing and oral proficiency in the English Language
• Excellent organizational, time management skills and attention to detail
• Ability to multitask
• Work well under pressure, requires being a team player

Compensation & Benefits We offer competitive wages and benefits while fostering a diverse and inclusive work experience. We thrive in being a diverse work environment. Consideration for employment will be based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, gender identity, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law.