Casual Appointment

Position Purpose / Job Summary The Casual Worker position provides general administrative, operational, customer service, academic, event, or departmental support within an assigned university department or office. This role is designed to provide students with meaningful work experience while assisting faculty, staff, and university departments with day-to-day functions and special projects. The Casual Worker is expected to perform assigned duties in a professional, reliable, and courteous manner while maintaining confidentiality, following university policies, and balancing work responsibilities with academic commitments.

Essential Job Functions

• Provide general office, administrative, clerical, academic, customer service, or operational support within an assigned department or university office
• Greetandassiststudents, faculty, staff, visitors, and other stakeholders in a professional and courteous manner
• Answer phones, respond to basic inquiries, take messages, direct visitors, and route questions to theappropriate staffmember or department
• Assistwith filing, scanning, copying, data entry, mail distribution, document preparation, and record organization
• Maintainaccuraterecords, logs, files, spreadsheets, schedules, or other documentation as assigned
• Assistwith department communications, email follow-up, appointment scheduling, meeting preparation, and calendar support as needed
• Support events, meetings, workshops,trainings, student activities, or special projects, including setup, check-in, materials preparation, and cleanup
• Assistwithmaintainingoffice supplies, organizing work areas, preparing materials, and supporting daily office operations
• Use university systems, office equipment, software, and communication tools asrequiredfor assigned responsibilities
• Maintain confidentiality of student, employee, departmental, and university information
• Follow university policies, department procedures, safety guidelines, and instructions from supervisors
• Communicate availability, schedule changes, questions, or concerns to the supervisorin a timely manner
• Maintain a professional, dependable, and respectful presence whilerepresentingthe department and university

Additional Duties and Responsibilities

• Assistwith department initiatives, projects, reports, outreach, campus activities, or student support efforts as assigned
• Provide cross-functional support to other areas within the department or university as needed
• Participate in training related to assigned duties, customer service, confidentiality, safety, or university procedures
• Perform other duties as assigned

Qualifications

Education and Experience

• Must be enrolled as a student at the university
• Must be in good academic standing, as defined by university policy
• Prior office, customer service, clerical, tutoring, technical, event, or related experience preferred but notrequired
• Work-study eligibility may berequiredfor certain assignments

Knowledge, Skills, and Abilities

• Ability to communicate effectively and professionally with students, faculty, staff, visitors, and other stakeholders
• Strong customer service skills and a positive attitude
• Ability to follow written and verbal instructions
• Ability tomaintainconfidentiality and use discretion when handling sensitive information
• Basic computer skills, including Microsoft Office, email, and standard office technology
• Strong organizational skills with attention to detail
• Ability to manage time effectively and complete assigned tasks by established deadlines
• Ability to work independently and as part of a team
• Ability to be dependable, punctual, and professional
• Ability to ask questions, seek clarification, and accept feedback
• Ability to work with a diverse population of students, faculty, staff, and visitors

Work Environment

• Office, academic, campus, event, library, laboratory, recreational, residential, or department-based environment depending on assignment
• Regular interaction with students, faculty, staff, visitors, and university departments
• Work schedule may vary based on department needs, student availability, class schedule, and university policy
• May require occasional evening or weekend work depending on events, programs, or department needs

Physical Demands

• Prolonged periods of sitting, standing, walking, computer use, phone use, or customer interaction depending on assigned duties
• Ability to move throughout campus or assigned work areas as needed
• Ability to lift, carry, or move materials, supplies, or equipment up to 25 lbs.
• Physical requirements may vary depending on department assignment and specific job duties

Disclaimer This job description is not intended to be a complete list of all responsibilities, duties, or skills required for the role and may be modified at any time based on university or departmental needs. Additional responsibilities may be assigned as necessary.